Esmeralda Palace Hotel

Hotels
7.8 (5010 reviews)
Esmeralda 527 , Buenos Aires , AR

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
6.13
Multiple reviews mentioned poor cleanliness with dirty rooms and insufficient housekeeping.
Service
9.1
Some positive comments about staff friendliness despite some negative interactions.
Location
9.64
Positive remarks on the hotel's central location, making it a convenient choice for guests.
Room Quality
6.59
A few guests reported outdated rooms and poor mattress quality.
Amenities
8.12
Amenities such as Wi-Fi and breakfast have room for improvement but were mentioned positively by some.
Value for Money
8.58
Generally favorable opinion on value relative to price, though some found discrepancies.
Food and Beverage
6.13
Negative feedback about limited breakfast options and lack of variety.
Overall Experience
8.1
Mixed sentiments; while some enjoyed the stay, others expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:37

Property Description

City Views and Central Location
Esmeralda Palace Hotel offers stunning views of Buenos Aires and is conveniently situated just steps away from major attractions like Colon Theater and The Obelisk.

Comfortable Rooms with Modern Amenities
Guests can enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and safety deposit boxes. Each room is equipped with cozy bed linen and towels for a relaxing stay.

Hospitality and Guidance
The multilingual staff at Esmeralda Palace Hotel go above and beyond to ensure a pleasant stay, offering practical guidance in Spanish and Portuguese. Guests can also start their day right with a delicious buffet or continental breakfast.

Book now to experience the perfect blend of comfort and convenience at Esmeralda Palace Hotel in Buenos Aires!

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable. Regarding billing and refund of VAT 21% for foreigners corresponds: To all foreign tourists who enter the territory of the Argentine Republic without having their habitual residence in the country and who remain without exceeding 90 days and whose payment is: * Foreign credit/debit card. * Bank transfer from OUTSIDE. IMPORTANT: If the numbers of a card that was issued in Argentine territory, the refund does not comply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EZE

Location

Guest Reviews

7.8
Based on 5010 reviews
Cleanliness: 6.13
Service: 9.1
Location: 9.64
Room Quality: 6.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 6.13
Overall Experience: 8.1
C
Cecilia • solo_traveller • ar
9
Buena relación precio calidad
Pros:

Baño y habitación limpios

Cons:

Nada

2026-09-05 • via Nuitee
A
Amante • extended_group • ar
8
2026-09-05 • via Nuitee
P
Pablo Tapié • solo_traveller • uy
4
2026-09-04 • via Nuitee
M
MARCELO RECALDE • solo_traveller • ar
10
Muy buen alojamiento
Pros:

Excelente relación precio producto. Ubicación ideal

2026-09-04 • via Nuitee
J
Jose alberto • solo_traveller • ar
8
Bueno
Pros:

La ubicación...cerca de todo...mejoraron mucho el desayuno

Cons:

El colchon

2026-09-04 • via Nuitee
G
Gelves • solo_traveller • ar
9
Pros:

La buena atención, la limpieza y la ubicación

Cons:

Muy alta la losa radiante

2026-09-03 • via Nuitee
S
sara lucila • couple • ar
10
Excelente precio y calidad
Pros:

Las habitaciones amplias y la limpieza

Cons:

Podrían mejorar en el desayuno, era simple pero cumplía

2026-09-03 • via Nuitee
A
Antonietta • couple • ar
7
Pros:

Hotel sencillo ubicado en el centro de la ciudad. Lo recomendaria para quien necesita estar en pleno centr, cerca de teatros y de calle Florida

2026-09-01 • via Nuitee
F
Franco • solo_traveller • ar
8
2026-09-01 • via Nuitee
M
Mozzone • solo_traveller • uy
10
Pros:

Muy buena atracción y Amabilidad muy amable la mucama y la de la cafetería todo muy rico volveré gracias

Cons:

La calidez humana y el ambiente el desayuno todo muy rico y las media lunas calentitas ❤️ 100% recomendable

2026-09-01 • via Nuitee
J
Jussara fernanda • family_with_children • br
5
Tem que ser hospedagem rápida.
Pros:

A cama ok

Cons:

Café da manhã não tinha nada

2026-08-31 • via Nuitee
I
Ifran • solo_traveller • uy
8
2026-08-31 • via Nuitee
R
ROQUE • solo_traveller • uy
9
Pros:

Hotel antiguo pero MUY FUNCIONAL, muy agradable, la cama muy grande y confortable, clima confortable, ubicado en pleno Centro, buena consideración para adelantar el check in y dejar bolsos luego del check out

Cons:

Todo estuvo bien

2026-08-31 • via Nuitee
M
Maria Cristina • solo_traveller • ar
7
Pros:

La ubicación

Cons:

No hubo internet durante al menos. 2 días

2026-08-31 • via Nuitee
R
Rebeca • solo_traveller • ar
5
Pros:

Solamente la ubicación

Cons:

No funcionaban los ascensores

2026-08-30 • via Nuitee
C
Claudia Alejandra • solo_traveller • ar
10
Pros:

La ubicación era perfecta, la limpieza,la cama ,ideal para pasar unos dias. La atención del personal excelente.

Cons:

No encontré nada que no me gustara

2026-08-30 • via Nuitee
M
Mauro Amorós • solo_traveller • ar
6
Excelente atención, mucho por mejorar
Pros:

Excelente ubicación, cerca de todo. El agua de la ducha tiene una presión y temperatura hermosa. El personal bien.

Cons:

El wi-fi anda MUY MAL. No es un lugar para quedarse si tenés que trabajar. El desayuno es MUY BÁSICO (no hay huevo, jamón, queso, frutas) y hace mucho frío en el lugar donde se desayuna. Los ascensores funcionan MUY mal, todos los días se rompe uno. Una de las personas que te recibe (un hombre alto y con un volumen de voz muy alto) insulta todo el tiempo aunque hayan huéspedes en el lugar. En las habitaciones que dan a la calle, hay mucho ruido.

2026-08-29 • via Nuitee
A
Alper • couple • tr
8
2026-08-28 • via Nuitee
M
Marcelo • extended_group • br
3
Ótima localização. Mas serviços, limpeza e cordialidade dos atendentes, pessima!
Pros:

Localização

Cons:

Da limpeza dos quartos. Tentamos de trocar de quarto 3 vezes e sempre ofereciam quartos com problemas. Na quarta, deu certo. A limpeza dos vasos sanitários era péssima, zero zelo pela saúde dos hóspedes.

2026-08-28 • via Nuitee
L
Laura Iglesias Videla • solo_traveller • es
7
Pros:

La ubicación buenísima

Cons:

El desayuno muy escaso de variedad

2026-08-28 • via Nuitee