Esmeralda Palace Hotel

Hotels
7.8 (4852 reviews)
Esmeralda 527 , Buenos Aires , ar

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
6.13
Multiple reviews mentioned poor cleanliness with dirty rooms and insufficient housekeeping.
Service
9.1
Some positive comments about staff friendliness despite some negative interactions.
Location
9.64
Positive remarks on the hotel's central location, making it a convenient choice for guests.
Room Quality
6.59
A few guests reported outdated rooms and poor mattress quality.
Amenities
8.12
Amenities such as Wi-Fi and breakfast have room for improvement but were mentioned positively by some.
Value for Money
8.58
Generally favorable opinion on value relative to price, though some found discrepancies.
Food and Beverage
6.13
Negative feedback about limited breakfast options and lack of variety.
Overall Experience
8.1
Mixed sentiments; while some enjoyed the stay, others expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:37

Property Description

City Views and Central Location
Esmeralda Palace Hotel offers stunning views of Buenos Aires and is conveniently situated just steps away from major attractions like Colon Theater and The Obelisk.

Comfortable Rooms with Modern Amenities
Guests can enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and safety deposit boxes. Each room is equipped with cozy bed linen and towels for a relaxing stay.

Hospitality and Guidance
The multilingual staff at Esmeralda Palace Hotel go above and beyond to ensure a pleasant stay, offering practical guidance in Spanish and Portuguese. Guests can also start their day right with a delicious buffet or continental breakfast.

Book now to experience the perfect blend of comfort and convenience at Esmeralda Palace Hotel in Buenos Aires!

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable. Regarding billing and refund of VAT 21% for foreigners corresponds: To all foreign tourists who enter the territory of the Argentine Republic without having their habitual residence in the country and who remain without exceeding 90 days and whose payment is: * Foreign credit/debit card. * Bank transfer from OUTSIDE. IMPORTANT: If the numbers of a card that was issued in Argentine territory, the refund does not comply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EZE

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for US$7 per person per night when using an existing bed.
    People 3 years old and over stay for US$18 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 4852 reviews
Cleanliness: 6.13
Service: 9.1
Location: 9.64
Room Quality: 6.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 6.13
Overall Experience: 8.1
E
ELaurta • solo_traveller • uy
10
Pros:

La atención del personal y la ubicación

2026-06-04 • via Nuitee
J
Joaquin • solo_traveller • ar
7
Gran precio-calidad-ubicacion
Pros:

La ubicacion y la atencion excelentes

Cons:

Las instalaciones son un poco viejas, incomodas y ruidosas El desayuno es muy simple y poco sabroso.

2026-06-03 • via Nuitee
B
Beatriz • solo_traveller • ar
10
Pros:

La calidez del personal

2026-06-03 • via Nuitee
G
Guillermo ipanaque • solo_traveller • ar
10
2026-06-03 • via Nuitee
J
Julieta Andrea • couple • ar
8
Pros:

La ubicación y el servicio excelente

Cons:

En booking decía que el hotel contaba con Estacionamiento pero no era cierto

2026-06-02 • via Nuitee
V
victor alejandro • family_with_children • ar
10
comodo
Pros:

excelente

2026-06-02 • via Nuitee
A
Alejandra • family_with_children • uy
8
Todo bien, conforme
Cons:

La conexión a internet no era muy buena.

2026-06-02 • via Nuitee
G
González • solo_traveller • uy
10
Pros:

Cada vez que pasamos por BS As nos quedamos ahí,sin dudas la amabilidad del personal y la ubicación hace la diferencia.

2026-06-02 • via Nuitee
G
GASTON • solo_traveller • ar
10
2026-05-31 • via Nuitee
I
Irene • solo_traveller • ar
8
2026-05-30 • via Nuitee
P
PABLO • solo_traveller • ar
10
2026-05-30 • via Nuitee
R
ROMINA DE LAS MERCEDES • solo_traveller • ar
8
Pros:

La ubicación

2026-05-30 • via Nuitee
P
PABLO • solo_traveller • ar
10
2026-05-30 • via Nuitee
S
scaglione • solo_traveller • ar
7
Pros:

Ubicacion k

Cons:

Que no tenga Gym

2026-05-30 • via Nuitee
A
Alexandre • solo_traveller • ar
8
2026-05-29 • via Nuitee
J
Juan Manuel • solo_traveller • uy
7
Pros:

La comodidad y la muy buena atención del personal

Cons:

Llegamos y el wc estaba tapado, no había un lugar donde colocar los artículos de aseo ni donde colgar las toallas. La tv no se veía bien, todos los canales con "lluvia" como mal sintonizado. El desayuno medio pelo.

2026-05-29 • via Nuitee
F
Fernando oscar • family_with_children • ar
7
Pros:

La ubicación

Cons:

Debería tener frigo bar

2026-05-29 • via Nuitee
C
Cairo • couple • ar
5
No se si volvería
Pros:

Calefaccionado limpio cómodo

Cons:

Muy ruidoso desde muy temprano

2026-05-28 • via Nuitee
A
Argüello • couple • ar
7
2026-05-28 • via Nuitee
G
Gaston • solo_traveller • ar
9
Pros:

Realmente todo.

Cons:

Nadie del personal habla castellano, y no nos podían dar información.

2026-05-28 • via Nuitee