Esmeralda Palace Hotel

Hotels
7.8 (4531 reviews)
Esmeralda 527 , Buenos Aires , ar

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
6.13
Multiple reviews mentioned poor cleanliness with dirty rooms and insufficient housekeeping.
Service
9.1
Some positive comments about staff friendliness despite some negative interactions.
Location
9.64
Positive remarks on the hotel's central location, making it a convenient choice for guests.
Room Quality
6.59
A few guests reported outdated rooms and poor mattress quality.
Amenities
8.12
Amenities such as Wi-Fi and breakfast have room for improvement but were mentioned positively by some.
Value for Money
8.58
Generally favorable opinion on value relative to price, though some found discrepancies.
Food and Beverage
6.13
Negative feedback about limited breakfast options and lack of variety.
Overall Experience
8.1
Mixed sentiments; while some enjoyed the stay, others expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:37

Property Description

City Views and Central Location
Esmeralda Palace Hotel offers stunning views of Buenos Aires and is conveniently situated just steps away from major attractions like Colon Theater and The Obelisk.

Comfortable Rooms with Modern Amenities
Guests can enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and safety deposit boxes. Each room is equipped with cozy bed linen and towels for a relaxing stay.

Hospitality and Guidance
The multilingual staff at Esmeralda Palace Hotel go above and beyond to ensure a pleasant stay, offering practical guidance in Spanish and Portuguese. Guests can also start their day right with a delicious buffet or continental breakfast.

Book now to experience the perfect blend of comfort and convenience at Esmeralda Palace Hotel in Buenos Aires!

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable. Regarding billing and refund of VAT 21% for foreigners corresponds: To all foreign tourists who enter the territory of the Argentine Republic without having their habitual residence in the country and who remain without exceeding 90 days and whose payment is: * Foreign credit/debit card. * Bank transfer from OUTSIDE. IMPORTANT: If the numbers of a card that was issued in Argentine territory, the refund does not comply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EZE

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for US$7 per person per night when using an existing bed.
    People 3 years old and over stay for US$18 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 4531 reviews
Cleanliness: 6.13
Service: 9.1
Location: 9.64
Room Quality: 6.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 6.13
Overall Experience: 8.1
N
Natalia • couple • cl
6
Un lugar bien ubicado y barato, por ende no esperar algo alucinante.
Pros:

El desayuno. Era malo, pocas cosas, te, café, leche, jugo de naranja que parecía de sobre en polvo, unos panes tostados duros y otros panes sin tostar, unos bowl con manjar, mantequilla y algo q parecía mermelada pero de vista no daban ganas de probarla. Había medialunas, cuando pregunte me dijeron que eran de grasa así q ni pude probarlas.

Cons:

El desayuno, el check out temprano, la limpieza era normal pero nuestro bidet tenía pelos en su área de desagüe sin haberlo usado nosotros (ya se me fue sacarle foto y avisar, ya estaba medio aburrida de ver pequeños detalles malos), el aire acondicionado lo apagaban desde recepción sin avisarnos que hacían eso y cuando llegábamos a la pieza y lo prendíamos no funcionaba.

2026-02-28 • via Nuitee
E
Eduardo • family_with_children • ar
10
Buena ubicación y espectacular la limpieza. Flojo el desayuno
Pros:

Ubicación y limpieza

Cons:

El café del desayuno estaba frío. Falta jamón y queso. Incompleto

2026-02-27 • via Nuitee
J
Jones • solo_traveller • cl
10
Excelente
Pros:

Excelente muy amable, siempre nos atendieron bien. El desayuno tiene ricas medialunas. Está muy bien ubicado, en pleno microcentro y cerca de subtes, paradas de colectivo y muchos lugares para comer.

Cons:

Excelente muy amable, siempre nos atendieron bien. El desayuno tiene ricas medialunas. Está muy bien ubicado, en pleno microcentro y cerca de subtes, paradas de colectivo y muchos lugares para comer.

2026-02-27 • via Nuitee
J
Jimena pilar • couple • ar
10
Pros:

La ubicación, la limpieza, todo muy bien

Cons:

El desayuno, podría ser más completo

2026-02-26 • via Nuitee
C
Constanza Cerezo • couple • ar
10
Pros:

la ubicación privilegiada y excelente desayuno

2026-02-26 • via Nuitee
E
Ed-ek • couple • br
4
2026-02-26 • via Nuitee
G
Garra • family_with_children • uy
8
2026-02-25 • via Nuitee
S
Sharon • family_with_children • it
10
2026-02-25 • via Nuitee
E
EUGENE • family_with_children • us
5
Pros:

The location.

Cons:

The misery around.

2026-02-24 • via Nuitee
A
Arslan • couple • ar
9
Excelente ubicacion, excelente atencion.
Pros:

La ubicacion es fantastica. Las habitaciones son pequeñas pero calidads. La ducha sale bien caliente y con fuerza.Quiero destacar la amabilidad del personal de recepcion, que guardo nuestras malestas antes del ingreo y despues del egreso.

2026-02-23 • via Nuitee
A
allasia • extended_group • ar
10
Pros:

La ubicacion es excelente, cerca de todo, seguro para caminar. Muy silenciosa la habitacion ya que daba a un patio interno. Excente la atencion del personal, amables, atentos. Se ofrecieron a guardar el equipaje hasta la hora de nuestro vuelo sin costo adicional. Recomendable

2026-02-23 • via Nuitee
A
Adel • couple • uy
6
Pros:

desayuno muy básico pero abundante, atención del personal muy buena

Cons:

desayuno sin frutas y funcionamiento regular de ascensores, intermitencia del aire acondicionado y agua caliente

2026-02-23 • via Nuitee
M
Maria Cecilia • solo_traveller • ar
6
2026-02-22 • via Nuitee
V
Videla • family_with_children • us
10
Pros:

Todo muy hermoso

2026-02-22 • via Nuitee
M
MARIA ELENA EDITH • couple • ar
6
Para una sola noche de paso por la óptima ubicación
Pros:

La ubicación

Cons:

Dos ascensores y solo andaba uno de manera regular. Las camas súper chicas. El lugar de desayuno con sillas viejas, algunas rotas, sin pintar, si bien dice tres estrellas debe ser por la óptima ubicación no por lo demás

2026-02-22 • via Nuitee
A
Aznar • family_with_children • ar
8
2026-02-22 • via Nuitee
M
María Jesús • extended_group • cr
10
Cómodo buena relación calidad precio
Pros:

Era cómodo

Cons:

Todo bien

2026-02-14 • via Nuitee
A
Ariel Brizuela • family_with_children • ar
9
Pros:

La ubicación

2026-02-14 • via Nuitee
E
ESPINOZA GUTIERREZ • family_with_children • cl
5
Pros:

Ubicación
Amabilidad del personal

Cons:

Desayuno
Ascensores
Televisión

2026-02-14 • via Nuitee
C
claudio • family_with_children • de
8
2026-02-13 • via Nuitee