Esmeralda Palace Hotel

Hotels
7.8 (4797 reviews)
Esmeralda 527 , Buenos Aires , ar

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
6.13
Multiple reviews mentioned poor cleanliness with dirty rooms and insufficient housekeeping.
Service
9.1
Some positive comments about staff friendliness despite some negative interactions.
Location
9.64
Positive remarks on the hotel's central location, making it a convenient choice for guests.
Room Quality
6.59
A few guests reported outdated rooms and poor mattress quality.
Amenities
8.12
Amenities such as Wi-Fi and breakfast have room for improvement but were mentioned positively by some.
Value for Money
8.58
Generally favorable opinion on value relative to price, though some found discrepancies.
Food and Beverage
6.13
Negative feedback about limited breakfast options and lack of variety.
Overall Experience
8.1
Mixed sentiments; while some enjoyed the stay, others expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:37

Property Description

City Views and Central Location
Esmeralda Palace Hotel offers stunning views of Buenos Aires and is conveniently situated just steps away from major attractions like Colon Theater and The Obelisk.

Comfortable Rooms with Modern Amenities
Guests can enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and safety deposit boxes. Each room is equipped with cozy bed linen and towels for a relaxing stay.

Hospitality and Guidance
The multilingual staff at Esmeralda Palace Hotel go above and beyond to ensure a pleasant stay, offering practical guidance in Spanish and Portuguese. Guests can also start their day right with a delicious buffet or continental breakfast.

Book now to experience the perfect blend of comfort and convenience at Esmeralda Palace Hotel in Buenos Aires!

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable. Regarding billing and refund of VAT 21% for foreigners corresponds: To all foreign tourists who enter the territory of the Argentine Republic without having their habitual residence in the country and who remain without exceeding 90 days and whose payment is: * Foreign credit/debit card. * Bank transfer from OUTSIDE. IMPORTANT: If the numbers of a card that was issued in Argentine territory, the refund does not comply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EZE

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for US$7 per person per night when using an existing bed.
    People 3 years old and over stay for US$18 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 4797 reviews
Cleanliness: 6.13
Service: 9.1
Location: 9.64
Room Quality: 6.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 6.13
Overall Experience: 8.1
S
Salvador Sprovieri • solo_traveller • uy
8
Pros:

Excelente precio y ubicación

Cons:

Me gustó todo, pero el desayuno faltó variedad. Falto frigobar en la habitación

2026-05-09 • via Nuitee
C
Claudio Daniel • solo_traveller • ar
10
2026-05-09 • via Nuitee
M
Maria • couple • ar
10
Lo recomiendo
Pros:

La ducha😃

Cons:

Nada para agregar

2026-05-09 • via Nuitee
M
MONICA GABRIELA • solo_traveller • mx
6
Buena ubicación, pero no es una buena relación precio calidad.
Pros:

Ubicación céntrica y amabilidad del staff

Cons:

El mobiliario viejo, colchón en pésimo estado, mucho ruido al exterior. Mantas adicionales sucias y desayuno sumamente pobre.

2026-05-09 • via Nuitee
M
Maria Fernanda • solo_traveller • ar
10
Increíble
Pros:

Lindo

2026-05-08 • via Nuitee
V
Virginia Natali • solo_traveller • ar
10
Pros:

La comodidad de la habitación

Cons:

Sin comentarios

2026-05-08 • via Nuitee
T
Tomás • solo_traveller • ar
7
Pros:

La ubicación es buena. El personal excelente. Es peligroso a la noche. Recomiendo Uber, no caminar solo/a

2026-05-08 • via Nuitee
K
Katia Verónica Rita • solo_traveller • ar
8
2026-05-08 • via Nuitee
V
Verónica Valeria • family_with_children • ar
9
2026-05-08 • via Nuitee
Z
zakharchenko • solo_traveller • gb
10
2026-05-08 • via Nuitee
J
julieta • solo_traveller • ar
10
2026-05-08 • via Nuitee
R
Risco • solo_traveller • ar
9
2026-05-08 • via Nuitee
P
Perez Chiozza • extended_group • ar
7
2026-05-08 • via Nuitee
V
Viviana Elisabet • solo_traveller • ar
8
Pros:

La ubicación y la atención del personal

Cons:

El servicio de wifi era malo

2026-05-07 • via Nuitee
B
Bardi • family_with_children • ar
8
Buena
Pros:

Atención, habitaciones reformadas

Cons:

No había Netflix

2026-05-07 • via Nuitee
P
Peter • solo_traveller • us
1
Bed bugs
Pros:

I left after one night because the bed bugs were biting me. The hotel is dirty and full of bed bugs.

Cons:

Bed bugs
The worst hotel I have ever stayed at. I changed hotels after one night because it is a dirty hotel with bed bugs.

2026-05-06 • via Nuitee
S
Sandra De Las Nieves • solo_traveller • ar
10
2026-05-06 • via Nuitee
A
Alcalde • solo_traveller • ar
8
2026-05-05 • via Nuitee
J
Julieta • solo_traveller • ar
9
Pros:

Estamos conformes con los días que pasamos en el hotel.
Limpio, el desayuno bien. El personal muy amable, excelente. Gracias

2026-05-05 • via Nuitee
H
HORACIO • solo_traveller • ar
8
Pros:

Si bien estuve un dia. Excelente ubicación del hotel, en cuanto a infraestructura, falta de mantenimiento, pero fue aceptable para mi estadia y precio. Personal excelente, muy amables. Es recomendable. 👍

Cons:

Parte de la infraestructura, la cual le falta remodelacion y mantenimiento.

2026-05-05 • via Nuitee