Esmeralda Palace Hotel

Hotels
7.8 (4945 reviews)
Esmeralda 527 , Buenos Aires , ar

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
6.13
Multiple reviews mentioned poor cleanliness with dirty rooms and insufficient housekeeping.
Service
9.1
Some positive comments about staff friendliness despite some negative interactions.
Location
9.64
Positive remarks on the hotel's central location, making it a convenient choice for guests.
Room Quality
6.59
A few guests reported outdated rooms and poor mattress quality.
Amenities
8.12
Amenities such as Wi-Fi and breakfast have room for improvement but were mentioned positively by some.
Value for Money
8.58
Generally favorable opinion on value relative to price, though some found discrepancies.
Food and Beverage
6.13
Negative feedback about limited breakfast options and lack of variety.
Overall Experience
8.1
Mixed sentiments; while some enjoyed the stay, others expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:37

Property Description

City Views and Central Location
Esmeralda Palace Hotel offers stunning views of Buenos Aires and is conveniently situated just steps away from major attractions like Colon Theater and The Obelisk.

Comfortable Rooms with Modern Amenities
Guests can enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and safety deposit boxes. Each room is equipped with cozy bed linen and towels for a relaxing stay.

Hospitality and Guidance
The multilingual staff at Esmeralda Palace Hotel go above and beyond to ensure a pleasant stay, offering practical guidance in Spanish and Portuguese. Guests can also start their day right with a delicious buffet or continental breakfast.

Book now to experience the perfect blend of comfort and convenience at Esmeralda Palace Hotel in Buenos Aires!

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable. Regarding billing and refund of VAT 21% for foreigners corresponds: To all foreign tourists who enter the territory of the Argentine Republic without having their habitual residence in the country and who remain without exceeding 90 days and whose payment is: * Foreign credit/debit card. * Bank transfer from OUTSIDE. IMPORTANT: If the numbers of a card that was issued in Argentine territory, the refund does not comply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EZE

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for US$7 per person per night when using an existing bed.
    People 3 years old and over stay for US$18 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 4945 reviews
Cleanliness: 6.13
Service: 9.1
Location: 9.64
Room Quality: 6.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 6.13
Overall Experience: 8.1
P
Patricia Beatriz solo_traveller ar
8
Pros:

Excelente ubicación

2026-07-25 via Nuitee
R
rosana solo_traveller ar
6
Puede ser mejor
Pros:

Que resolvieron los problemas que encontramos

Cons:

Que en principio nos dieron una habitación con muchas deficiencias,

2026-07-25 via Nuitee
A
Adriana Belen Machaca solo_traveller ar
10
Pros:

La atención del personal de limpieza muy amables. Todo muy limpio.

Cons:

No es que no me haya gustado, pero la variedad en el desayuno es básico.

2026-07-25 via Nuitee
C
Carlos /Luis Angel couple pe
10
Hi
Pros:

Todo

Cons:

Nada

2026-07-24 via Nuitee
P
Paula Florencia extended_group ar
8
2026-07-24 via Nuitee
A
Arriola solo_traveller gt
10
2026-07-23 via Nuitee
G
Gisela family_with_children ar
8
normal
Pros:

ubicacion y limpieza

Cons:

el desayuno muy pobre,la atencion bien,lastima los alimentos,horribles,baja calidad

2026-07-23 via Nuitee
A
Abelardo solo_traveller ar
8
Pros:

Excelente ubicación, atención del personal y limpieza

2026-07-22 via Nuitee
J
julio couple ar
10
2026-07-22 via Nuitee
J
Jacobo Israel couple hn
8
La ubicación muy buena pero la atención del personal (recepción) no mucho.
Pros:

La ubicación

Cons:

La atención del personal

2026-07-22 via Nuitee
J
JUAN MANUEL solo_traveller ar
8
2026-07-22 via Nuitee
J
Judi extended_group ar
4
Cons:

Sin ascensor sin calefacción

2026-07-22 via Nuitee
M
MARGARITA RAQUEL extended_group ar
9
2026-07-22 via Nuitee
S
Sandra solo_traveller ar
8
Pros:

La atención del personal y disposición. La ubicación excelente, buena relación precio-calidad.

Cons:

No es que no me haya gustado, sino que en el desayuno se podría ofrecer algunas variantes como yogurt y frutas que no elevarían tanto el costo del presupuesto.

2026-07-21 via Nuitee
D
Daniel couple uy
10
2026-07-21 via Nuitee
N
Nilda Norma extended_group uy
6
lindo solo falta fruta y yogur en el desayuno
Pros:

La atención

Cons:

Que no había fruta, ni yogur.

2026-07-21 via Nuitee
L
Luis couple ar
6
Pros:

Buena atención

Cons:

El cable (tv) no tenía buena señal. Imposible de usar, (justo durante el mundial)

2026-07-20 via Nuitee
S
Sergio solo_traveller ar
3
Pros:

El personal

Cons:

Todo malo

2026-07-20 via Nuitee
M
Milena couple ar
6
Por el precio aceptable, ubicación excelente
Pros:

La habitación cómoda y limpia

Cons:

El desayuno es MUY escaso, solo medialunas y pan con manteca y dleche o mermelada.

El inodoro perdía agua

2026-07-20 via Nuitee
Z
Zerpa solo_traveller ar
7
Pros:

Buen precio

Cons:

Olor a humedad y olor a cañerías..
Desayuno muy básico

2026-07-20 via Nuitee