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Facilities
Property facilities
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Full-service spa
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Boat tours nearby
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Parasailing nearby
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Designated smoking area
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Wheelchair accessible
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Free airport transportation
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Snorkeling nearby
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Sailing nearby
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Scuba diving nearby
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Scooter/moped rentals nearby
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Safe-deposit box at front desk
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Parasailing nearby
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Full-service spa
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Tours/ticket assistance
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Snack bar/deli
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Free self parking
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Airport transportation - pickup (surcharge)
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Direct access to private beach
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Beach umbrellas
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Beach sun loungers
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Beach towels
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Boat tours nearby
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Private beach nearby
Review Highlights
Categories
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Property Description
Luxurious Spa & Recreational Amenities
Indulge in rejuvenating massages at the spa and unwind by the outdoor pool after a day at the private beach.
Delicious Dining Options
Savor international cuisine at Las Mañanitas or enjoy drinks at the bar/lounge, with the convenience of room service and daily complimentary breakfast.
Convenient Services & Comfortable Accommodations
Benefit from amenities like free Wi-Fi, tour assistance, and airport transfers, along with cozy rooms featuring balconies and modern comforts.
Experience a seaside retreat at Hotel La Joya, perfect for exploring nearby attractions like Garrafon Natural Reef Park and Isla Mujeres Sculpture Garden. Book now to elevate your vacation!
- Pool access available from 8:30 AM to 7:30 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
Property Policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
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Pets
Service animals not allowed
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Guest type
Essential workers only - NO
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Accessibility
No elevators
Property policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
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Pets
Service animals not allowed
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Guest type
Essential workers only - NO
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Accessibility
No elevators
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General
Professional property host/manager
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General
Property is not currently implementing any enhanced cleaning measures
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Children and extra beds
No cribs (infant beds) available
Location
Guest Reviews
Excellent view and access to water front, courteous and helpful staff.... Ive already recommended to friends and would go here again!
Bed was very comfortable. Food options were good, could add a few more maybe breakfast items. We stayed 7 nights and enjoyed almost all meals at the hotel.
Staff were polite and respectful. Property is beautiful. View is outstanding.
Excellent service, extraordinary view. I'll definitely be back
Very nice boutique hotel
I will definitely stay here again!
Hidden gem
We loved the quiet laid back tropical feel of this place. It was just beautiful
This hotel is a hidden gem!
It’s a heavenly getaway for anyone wanting to relax in a comfortable room by the sea with an outstanding view. The private porches with hammocks are a lovely way to relax. The food at the restaurant is delicious (especially the green ceviche!) and they will bring meals or drinks right to you. The staff could not be more accommodating. Fantastic getaway!
The view is spectacular and the water is fantastic
Lovely and quiet spot with beautiful views of the ocean.
Expensive,uncomfortable, crap food, nice view, coffe made from tap water horrible taste very bad experience
The place is so well maintained, so beautiful. The staffs are very helpful and very friendly. Overall we had very pleasing and very wonderful experience to stay and explore in this area in this beautiful island.
Most relaxing vacation ever!! Beautiful, quiet, clean, well maintained, quaint hotel on cliff side with best views of the aqua water and Cancun waterfront! Exceptional staff that was friendly, helpful, and gracious. Stairs down to the water where swimming, snorkeling, and kayaking awaits you. Walking distance to south end beach bars with live entertainment! Paradise!
Very pretty and quaint property away from all the business of Playa Norte. Very close to punta sur, only a 10 minute walk. We came to relax and enjoy the beauty and this property delivered. It’s small and older but it’s beautiful and very charming. We would definitely return.
The hotel is very well located. The rooms need an update but overalll..good..location excellent..clean swimming pool..I would come back...
Lots of stairs with uneven steps. The rooms are nice and clean but their bathroom is difficult to use. Every time someone gets a shower the whole bathroom is wet! We had to ask for a squeegee. And if someone is showering no one else can use the toilet. Staff is good and helpful. They have stairs to the access the ocean so you can swim in the ocean but there’s basically no beach. Overall a Fair Hotel for someone who wants a place to stay and explore the island with a golf cart.
This place is a hidden gem! The property and its amenities (great food, comfortable beds, clean pool, and kind employees) make a beautiful, tranquil getaway on the south side of this gorgeous island. But the best part is the wonderful, friendly staff! Hector and Oswaldo are the best.
Amazing experience. Just what we were looking for.
Enjoyed our stay!! Very unique hotel. Great staff!!!
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