Silka Cheras

Hotels
Dorsett Hospitality International
6.8 (110 reviews)
No 100, Jalan Cheras, Phoenix Business Park, Kuala Lumpur, Federal Territory of Kuala Lumpur, 56000 , Kuala Lumpur , MY

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Shopping on site
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Limo or town car service available
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Worth the price
Cons:
Poor cleanliness
Building appearance lacking

Categories

Cleanliness
4.3
The presence of mold and dust in the hallway was reported, indicating poor cleanliness.
Service
8.8
The reception staff were noted as friendly and very helpful, enhancing the service experience.
Location
7.8
Strategic area mentioned in the review, indicating a good location for stay.
Room Quality
6.8
The room was considered worth the price, but the overall building appearance was lacking.
Amenities
6.3
No specific amenities were mentioned in the reviews, which may indicate average offerings.
Value for Money
7.8
The room was worth the price, suggesting decent value for money.
Food and Beverage
6.3
No specific mention of food and beverage offerings, indicating standard options were likely available.
Overall Experience
6.3
Overall experience appeared positive despite cleanliness issues and building appearance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:31

Property Description

Welcome to Silka Cheras, your ideal urban retreat nestled in the vibrant heart of Kuala Lumpur.

Exceptional Amenities
Enjoy complimentary wireless internet access throughout the hotel, ensuring you stay connected. Our concierge services are on hand to assist with all your needs, whether it's exploring local attractions or arranging transportation.

Dining Delights
Satisfy your cravings at our on-site restaurant, offering delicious lunch and dinner options. Prefer a night in? Room service is available during limited hours for your convenience. Don't forget to treat yourself to our buffet breakfast, available daily!

Comfort and Convenience
With 308 air-conditioned rooms that feature minibars and LED televisions, relaxation is just a step away. Free self-parking is available, and our dedicated staff provides housekeeping to keep your stay hassle-free.

Book your stay at Silka Cheras now and experience the perfect blend of comfort and convenience in Kuala Lumpur!

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.8
Based on 110 reviews
Cleanliness: 4.3
Service: 8.8
Location: 7.8
Room Quality: 6.8
Amenities: 6.3
Value for Money: 7.8
Food and Beverage: 6.3
Overall Experience: 6.3
E
Ebrahim
4
Not good for Guest with allergies.
Pros:

I have allergies and the hallway served as it was a bit moldy and dusty. The carpet was dirty.

2025-09-01 via Nuitee
F
Flyer10812042403 Business my
10
short stay vacation
Pros:

very nice... receptionist friendly. easy to deal. help for everything. enjoy the stay. love the environment... strategic area. its nice to stay. will come again next time. really recommended and im enjoyy it. love it and thanks you so mu h...

2025-08-14 via Tripadvisor
C
C8988LXjerryh Friends getaway
10
Worth of price
Pros:

Good counter experience with yaya and norliyana they are good for assisting, room was worth of price, just the building not looking that good

2025-08-14 via Tripadvisor
T
teng lake
4
Holiday
Pros:

The property is pretty run down already, not worth for the price paying for it. The only plus point is near a train station.

2025-02-03 via Nuitee
E
Escape02270801820 Couples
10
Hotel Stay made our day
Pros:

I’m staying this hotel since it’s opening. I chose this hotel because the location is very convenient to public transport as well as own transport . The free parking to hotel client add more comfortable to us in a busy and expensive parking rate in city. The staff at this hotel are very friendly and helpful throughout the stay. The room really very spacious, very clean and very comfortable gives us sleep as like home. Currently I’m staying almost 3 months continuously , its really gives more pleasure stay as the staffs hospitality made our retreat more enjoyable

2024-11-22 via Tripadvisor
V
Vacation00836891211 Solo travel
10
Good hotel and good service
Pros:

Jessy and Noor at the reception gave a warm welcome and arranged my check in promptly. Excellent service. Will come again.

Very happy with Silka hotel cheras.

room always clean. Housekeeping always ready to help. Thanks very much xxxxxxxx

2024-11-22 via Tripadvisor
R
Roving07343537847 Family
10
Change my room
Pros:

Tq for all kind staff... Hopefully will come again.... My children also have a nice day at here... Mostly we all have some fun... Hopefully will come again and meet all staff again... Tq to amirul, mira, noor, for kindly service.... Tq again for all of u...

2024-11-21 via Tripadvisor
A
aimanh679 Family
10
great and awesome..staff very helpful
Pros:

clean and calm.. recommend..
the staff name mirul very familiar and helpful.. he is the best customer service i ever met..well done..
will repeat after this.. great hotel, afforadble price..nice breakfast…………………5 star………………………………..

2024-11-20 via Tripadvisor
A
aaronsR192YM Solo travel
10
A great stay with friendly staff
Pros:

Silka is located right by the MRT and a shopping mall while being close to a street full of Chinese restaurants. The rooms are old, but have character and great value for money. The staff are great. I was served by Noor - she is a very helpful and cheerful receptionist.

2024-10-13 via Tripadvisor
R
Robert
2
Pros:

Lists pictures of a bustling attached mall, but it is an abandoned mall with one shop for used furniture. The restaurant is not appealing and a nearby bar and grill was filled with sketchy types. The carpet had multiple holes and burn marks.

2024-09-07 via Nuitee
C
Chan partner
6
Pros:

Need more security

2024-03-22 via Nuitee
N
Nomad14837833091 NONE
2
Disappointing Iftar Buffet Experience with Poor Service and Food Quality
Pros:

I had a very unpleasant experience at the hotel's iftar buffet yesterday with my family of six. Despite arriving early, we were given a table at the entrance next to the lobby, which was extremely noisy due to the presence of many loud Chinese tourists. The smell of smoke was also very disturbing. Despite there being empty tables inside, the staff refused to transfer us. The food was not up to the mark either, with many dishes being either too salty or too sweet. Overall, I would not recommend this place for iftar, as the price paid is not worth the quality of food and service provided.

2023-04-15 via Tripadvisor
S
Seaside03124306075 Friends getaway
10
Positive comment for all the Silka Cheras Staff and management team
Pros:

It’s look like an old hotel but it’s a very clean hotel room and surrounding. Good service and staff as well. Food is superb and thanks to Ms Caemen always attentive to us. We definitely will come here again. C u again Caemen and team..

2023-01-07 via Tripadvisor
O
OOI
4
not as good as before
Pros:

the cleanliness of the hotel really need to improve. the pillows, pillow cases are molded and smelly. the toilet bowl are stained.

2020-12-29 via Nuitee
A
Abd Rahim
6
Pros:

I have stayed at Silka Cheras a

2020-09-08 via Nuitee
G
Ghuan
4
Pros:

There is no hot water in the bath room (Maybe the water heater is malfunctioning)

Also, there is no towels when I checked in the room, have requested from the staff for few times, and it was delivered after an hour

Thus, do not have any restaurant beside the mall, have to drive out or delivery for food

2020-09-03 via Nuitee
S
Sri
10
Clean & comfort
Pros:

worth for price for stay. But no any restaurent in the mall beside old town. Very less option for customer to dine in. Need to go out or order online delivery.

2020-08-31 via Nuitee
C
Christopher
8
Pros:

The hotel is located jus

2020-08-19 via Nuitee
C
Chu
4
Pros:

Condition worst

2020-08-15 via Nuitee
V
Verified traveler
10
Good
Pros:

Just a great place to stay

2020-08-02 via Nuitee