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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Facilities for disabled guests
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Car hire
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Sauna
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Massage services
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Currency exchange
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Heated pool
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Infinity pool
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Vegetarian menu options available
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Luxurious 5-Star Experience at Shangri-La Hotel The Shard, London
Occupying levels 34-52, the Shangri-La Hotel The Shard, London offers unparalleled luxury with breathtaking views of the capital. Exquisite Dining and Highest Bar in London The hotel boasts an exquisite restaurant and the highest bar in London, serving cocktails until late, providing guests with a memorable dining experience.
Unmatched Room Features Each uniquely designed guest room features floor-to-ceiling windows with spectacular city views and the luxurious 'Shangri-La Bed'. Rooms are equipped with modern amenities including a TV, coffee machine, complimentary WiFi, and binoculars for sightseeing.
Ultimate Relaxation and Entertainment The en suite marble bathrooms offer underfloor heating, separate bath tubs, and glass-enclosed showers, complemented by plush bathrobes, Acqua di Parma toiletries, and integrated TV screens in mirrors. With 3 dining venues and GŎNG, London's highest champagne and cocktail bar, the Shangri-La Hotel The Shard promises an unforgettable stay.
Book now for an unforgettable experience at Shangri-La Hotel The Shard, London.
Advanced bookings for the restaurant and bar are strongly recommended. Availability at TĪNG restaurant and lounge and GŎNG cannot be guaranteed without prior booking. Visits to Bar 31 do not require a prior reservation.
Please note that the 3-course lunch booked as a supplement in TĪNG restaurant also requires prior booking to make sure availability can be provided.
All breakfast-inclusive rates refer to Ting restaurant on level 35. In-room dining is available at a surcharge.
Please note that for the New Years Special, the property will send special terms and conditions after booking. This must be confirmed by the guest and send back to the hotel before check-in.
For nonrefundable reservations the Hotel will send a secure online payment link via Booking.com, valid for 24 hrs to complete the payment. The reservation will automatically cancel if deposit is not received within 24 hrs.
The images displayed for the rooms are sample images only. Views may differ depending on the position of the room however all of our rooms and suites face outwards and overlook London.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is not possible) and costs GBP 70 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children from 12 years old to 17 years old stay for £75 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Property Video
Guest Reviews
חדר מהמם מיטה ומצעים מעולים נוף מטורף בר מקסים אוכל טוב
את המיקום
It is simply stunning and very welcoming m, which I was a bit nervous about as we took our young child. Service, location and view all exceptional
Great hotel! If you come here do not go to hutong for dinner, terrible value for money.
This is our sixth visit and there is still a Wow factor. Staff are great and anticipate every need. Rooms are stunning and from the moment you arrive until the sad moment you leave you are cocooned in luxury.I
Oh WOW what an experience ⭐️⭐️⭐️⭐️⭐️ From the guys at the door who greeted us and helped us with directions to every single person in the hotel we received first class service, respect and kindness. Thank you for making our stay so special 🥰
Fabulous stay in an incredible hotel. I was travelling solo with business and felt so safe and secure. Lovely benefit of having a pool and sauna whilst overlooking the views of London.
This is an expensive five star hotel in a prime location where you pay for excellent quality and stunning views. But the best thing is the staff are not in the slightest bit pretentious. They will do anything they can to make your stay happy and memorable and are utterly charming. For me this is somewhere I go for a special treat. You don’t have to stay the night there, you can go for lunch or afternoon tea or dinner and being right by London Bridge station makes it easy to get home. Great hotel.
Shangri-La,The Shards....a famous address in London for a fine dine experience. It's beautifully located, high speed lifts take you to the 35th floor in a wink. The view is mesmerizing. The experience is worth it at least once . A perfect night it was, our wedding anniversary and my daughter's graduation ceremony.... wrapped up the night with Shangri-La. Memories created for lifetime.
Loved it all.
Clare on reception particularly helpful
Современный отель , виды , качество номеров
Добрый день
Отдыхали семьей , персонал не какой , обслуживание на завтра ужасное и на обед было так же , ресторан в отеле не какой , обслуживание в номере на 2 , заходят без стука, не объясняют что хотят , полный развал с обслугой
Great location, beautiful views, and generally good service from the staff.
Unfortunately, I had an unpleasant experience on entry that left me feeling singled out and uncomfortable. After staying at the hotel for three days as a returning guest, I was stopped and asked to have my bag screened, while colleagues entering just behind me walked straight in without any checks.
I immediately raised the matter with the guest relations manager, who was polite and helpful, but I do not believe she was fully aware of what happens at ground level with security. The issue was not the existence of security checks themselves, but the inconsistency in how they were applied.
I was told the checks were “standard practice,” yet this was clearly not applied equally to all guests. In my experience, security decisions appeared to depend on who was on duty and who they considered suspicious.
Hotels should ensure that security procedures are applied consistently and respectfully to every guest. If you are sensitive to this type of experience, it is something worth being aware of before booking.
I had the pleasure to visit the shard twice in April and may. I stayed in the hotel for one night with my husband to celebrate his 60th birthday. We were treated like royalty. Our room was upgraded to a beautiful suite with spectacular views. My husband thoroughly enjoyed his birthday at the hotel.
I then took my daughter two weeks later to the gong bar to celebrate her 18th birthday. And yet again the staff went above and beyond to make her birthday so special and helping her make memories.
A huge thank you to Bruna Vale - Guest Engagement Manager to make all of this possible. She went above and beyond to make both birthdays so memorable.
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