Hyatt Place Durham Southpoint

Hotels
Hyatt Place
8.9 (872 reviews)
7840 NC 751 Hwy , Durham , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and professional staff
Cons:
Dirty areas noted
Limited amenities in some aspects

Categories

Cleanliness
8.4
Some reviews mention dirty rooms and the bathroom not being pristine.
Service
9.4
Multiple reviews highlight professional and friendly staff.
Location
9.4
The location is praised for its convenience and quietness.
Room Quality
8.9
Rooms are generally described as comfy and clean despite some negative mentions.
Amenities
8.4
Limited in-room coffee and TV selection mentioned, but overall well-appointed.
Value for Money
8.9
Overall experience suggested good value for the quality of stay.
Food and Beverage
8.4
Breakfast options received mixed reviews; some guests liked them while others did not try.
Overall Experience
9.4
Guests report enjoyable stays with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:48

Property Description

Luxurious Accommodation

Located just a short distance from both Raleigh and Durham, Hyatt Place Durham Southpoint offers a luxurious stay with modern amenities. The rooms are equipped with everything you need for a comfortable stay, including a flat-screen TV, coffee machine, and a private bathroom stocked with free toiletries. Some rooms even feature a cozy seating area for relaxation.

Leisure and Wellness Facilities

Guests can unwind at the on-site bar, take a refreshing dip in the outdoor pool, or maintain their fitness routine at the well-equipped fitness centre. For nature enthusiasts, the surrounding area is perfect for hiking, offering a great way to explore the beautiful outdoors.

Convenient Location

Conveniently situated near popular cities like Cary and Burlington, and just a short drive from Raleigh-Durham International Airport, Hyatt Place Durham Southpoint provides easy access to nearby attractions and transportation hubs.

Experience comfort and convenience at Hyatt Place Durham Southpoint. Book your stay now for a memorable getaway.

Important information:

When traveling with pets, please note that an extra charge of 75$ per pet, per stay applies. Please note that a maximum of 2 pets are allowed per room. Please note that the property can only accept dogs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 872 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.4
L
Lakeisha couple us
10
Pros:

The property was very clean!

Cons:

N\A

2026-03-13 via Nuitee
T
tconstan8 Business
10
Amazing Hotel Experience!
Pros:

I stayed at the Hyatt recently with my team and I was more than impressed. The staff made sure we had absolutely everything we needed and was more than accommodating. Would absolutely recommend this hotel to anyone!

2026-03-10 via Tripadvisor
F
FarAway39424940659 Family Norwalk, Connecticut
10
Excellent Stay
Pros:

Excellent experience - Self-checkin, Exceptional rooms, high-quality AC / Heater and temparature control, Clean beds, towels, bathroom; excellent breakfast, great ambience!

2026-03-06 via Tripadvisor
B
B9045QHbrittanyw Business
10
Wonderful Experience
Pros:

I was very pleased with my stay. The staff was pleasant and inviting. We were in town for a business trip so we were thrilled that the accommodations were comfortable and exceeded our expectations.

2026-03-02 via Tripadvisor
M
Mary Ann couple us
10
2026-03-02 via Nuitee
S
Syerrah couple us
8
Overall comfortable and clean. Was not pleased with the hair in the bathroom especially with the price but I enjoyed my
Pros:

Very nice

Cons:

There was small pieces of hair in the shower and on a towel. Black mark on the pillow case

2026-03-01 via Nuitee
M
Michael couple us
10
2026-02-26 via Nuitee
B
Barbara solo_traveller us
8
Nice place but. Bit too pricey for what you get
Pros:

Location and breakfast

Cons:

Shower door wouldn’t close and water got all over the floor

2026-02-24 via Nuitee
Z
Zakaria solo_traveller gb
8
2026-02-23 via Nuitee
L
LakeloversWI Couples Madison, Wisconsin
10
Hey Lawdy Mama! This place rocks!
Pros:

I'm almost at a loss for words! Whoever built this hotel in the location they choose should get a gold medal! There's an Aldi, two restaurants that share the parking lot and shopping center close by. It's quiet, very clean and inviting. The staff, outstanding, friendly and so helpful. Shout out to the breakfast team. Top notch! Homemade breakfast casseroles, abundant fresh fruit, excellent coffee. Oh my! Rasheen, the food and beverage director really shines along with Chef Dianne, breakfast attendants, Country (great name) and Alejandra. We stayed in corner room 429. A very subtle, pleasant aroma of soft vanilla scented our room. There is nothing to complain about. Only positive vibes coming from the staff and kudos to the lucky owner. Gold medals to all!

2026-02-22 via Tripadvisor
5
597allans NONE Oakville, Ontario
10
Great place to stay in the road trip.
Pros:

Hyatt Place Durham/Southpoint was a great stop on our road trip and worked perfectly as a home base for visiting Duke University and exploring other North Carolina cities. The location is super convenient, easy access to the main roads and highways, so getting to campus, downtown Durham, Chapel Hill, and even Raleigh didn’t feel like a hassle. Check-in was smooth, and the hotel's overall vibe was clean, modern, and comfortable, exactly what you want after a long day of driving or sightseeing. Our room was spacious and well laid out, with a comfortable bed and enough room to relax, unpack, and recharge for the next day. Since we stayed in Valentine's Day, the hotel is crowded in party which created noise and inconvenience to our family during the stay. It was also nice being close to shopping and plenty of food options around Southpoint, which made grabbing dinner or coffee quick and easy.

2026-02-20 via Tripadvisor
M
Melisa family_with_children us
10
Pros:

Great experience. The staff was so friendly. Rooms are spacious. Great breakfast and coffee. And great location

2026-02-08 via Nuitee
L
Lisa95758 Business Elk Grove, California
10
Great for business trips
Pros:

Clean hotel, quiet rooms, excellent complimentary breakfast, super friendly staff. Desk area was perfect and room was very spacious. Bar on-site and walkable to 2 restaurants and grocery store was very convenient.

2026-02-07 via Tripadvisor
S
Soraya couple co
10
2026-01-25 via Nuitee
B
Birgir family_with_children is
8
2026-01-23 via Nuitee
J
Jovona solo_traveller us
8
2026-01-20 via Nuitee
M
Myrlte M family_with_children us
9
Great Experience!
Pros:

Noel at the front desk went above and beyond to help make our stay special, Laura did an exceptional job organizing our room. The stay was great.

Cons:

They had a small restaurant/eatery where you could order food that would be prepared for you. They were out of everything that would have been my first second and third choice...no problem, I walked two minutes to get a delicious grill chicken sandwich across the street.

2026-01-20 via Nuitee
A
Aissata couple us
9
Donna at the front desk was really nice
2026-01-19 via Nuitee
J
John couple us
9
Very pleasant stay
Pros:

The staff was very courteous and helpful. At check in, the clerk was pleasant and addressed me as "Mr. H________" several times which was professional and appreciated. The room was spacious and very comfortable as was the bedding and multiple pillows. Really liked the walk in shower and sofa in the room. Breakfast was a nice surprise. It was far beyond many hotels in terms of food item offerings and quality. Overall, we had an excellent experience.

2026-01-19 via Nuitee
A
Aissata family_with_children us
7
My first stay was pleasant reason why I went back. The lady who did my checking was not pleasant and helpful.
Pros:

Convenient location, clean

Cons:

Breakfast is not quality. Very limited

2026-01-19 via Nuitee