Heritage Collection on Clarke Quay - Mobile App Check-In

Hotels
9 (1484 reviews)
36 South Bridge Road , Singapore , SG

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Cons:
Noise disturbances
Complex digital check-in

Categories

Cleanliness
8.89
Cleanliness praised in several reviews, though some noise disturbances were noted.
Service
9.36
Staff received positive feedback for helpfulness and responsiveness.
Location
9.4
Consistently positive feedback regarding location convenience.
Room Quality
8.35
Generally good room quality, but some feedback on noise and digital check-in issues.
Amenities
8.88
Amenities like washing machines and digital keys were appreciated, though some issues were noted.
Value for Money
8.84
Considered good value for the features offered, despite some minor issues.
Food and Beverage
8.89
Not mentioned specifically, defaulted to standard quality for this hotel tier.
Overall Experience
9.36
Overall satisfaction exceeded expectations, despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:48

Property Description

Convenient Location near Major MRT Stations
Situated just minutes away from Clarke Quay and Raffles Place MRT Stations, Heritage Collection on Clarke Quay - A Digital Hotel offers a prime location for exploring Singapore easily.

Stylish and Well-Equipped Apartments
Enjoy the comfort of fully-furnished apartments with modern amenities such as flat-screen Smart TVs, kitchenettes, and air conditioning. Some units even feature unique skylight windows for a touch of elegance.

Convenience and Comfort
With free WiFi, a shared laundry area, and housekeeping services, guests can experience convenience and comfort throughout their stay. Explore the vibrant Clarke Quay district and nearby attractions, making the most of your Singapore visit.

Book your stay now at Heritage Collection on Clarke Quay for a memorable Singapore experience.

Important information:

Please kindly note that the elevator runs to the 4th floor, the 5th floor is accessible via stairs only.

The property only accepts Passport ID as a valid identification upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

While we understand that construction may cause inconvenience, please be assured that we are taking all necessary measures to minimize disturbances and ensure your comfort throughout your stay with us.

This is a nonsmoking premise. A fine of SGD1000 will be imposed if the guest be found smoking. The Management reserves the right to forfeit the full deposit and impose eviction and/or charge on the credit/debit card provided.

Kindly note failure to check in by 12 PM on your original check-in date will result in a "No Show", and the entire reservation cost will be nonrefundable.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Location

Guest Reviews

9
Based on 1484 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
M
mehmet bozkoyun • solo_traveller • tr
10
Pros:

Merkezi konumda, Marina bay ve garden bay yürüme mesafesinde, temiz , güzel bir yer tavsiye ederim. Görevliler Mary shannen ve Jamie bize hep yardımcı oldu. Bütün sorularımızı hızlı bir şekilde cevapladılar.

Cons:

Maalesef biraz küçük , fiyatına göre oda büyüklüğü beklentimin altında kaldı.

2026-09-19 • via Nuitee
K
karim • solo_traveller • fr
10
2026-09-17 • via Nuitee
P
Pam • couple • au
7
Small, but excellent location and good value.
Pros:

Great location. Very responsive staff. We didn’t meet them but they responded to messages very quickly. Great we could store our bags after check-out.

Cons:

Double bed was right against the wall on three sides so needed to climb over my partner to get in and out of bed. A bit annoying.

2026-09-17 • via Nuitee
N
Nafi • solo_traveller • fr
9
Pros:

L’emplacement géographique est top

Cons:

Un peu de bruit quand on est en chambre de rez de chaussée

2026-09-17 • via Nuitee
J
Joanna • solo_traveller • pl
9
Pros:

Lokalizacja rewelacyjna, personel Mary, Shannen, Jamie bardzo pomocne, z przedłużeniem nie było żadnego problemu wszystko zostało szybko i płynnie załatwione. Czyściutko.
Super. Bardzo polecam 😊

2026-09-16 • via Nuitee
C
Catalina • couple • ca
10
Pros:

Great location, clean rooms, and free laundry. We absolutely loved our stay, it is very clean and centrally located. An easy walk to Marina Bay and to Chinatown. Only 20 minutes drive from the airport. The premises are monitored by 24/7 virtual staff and they are absolutely amazing. They made sure we had all the information prior to our arrival, were very responsive and are always available to help. Thank you so much to the amazing team Mary, Shannen, Mitch and Jamie! You all made our stay wonderful

2026-09-16 • via Nuitee
R
Ronevaline • solo_traveller • ae
10
Pros:

Its clean and the staff is very accommodating, Thank you for Mary, Shannen and Mitch for accommodating me. My stay in your property is much easier because you help me. I will definitely recommend this hotel.

Cons:

The washing machine is so noisy

2026-09-14 • via Nuitee
F
Fromme • solo_traveller • de
10
Pros:

Mitch, Shannen und Mary waren sehr hilfsbereit. Die Lage war top. Danke und bis zum nächsten Mal

2026-09-14 • via Nuitee
G
Gina • solo_traveller • us
10
Excellent Stay
Pros:

The room is small but exceptional. It is clean, organized, and what I needed. They have a 4- 5 ft refrigerator. The staff Mitch or Mary is responsive during my check-in.

Cons:

The location and the room are clean and organized.

2026-09-11 • via Nuitee
V
Vassilis • solo_traveller • fr
9
2026-09-11 • via Nuitee
H
Hitanadurage Kavitha Priyanjali • solo_traveller • lk
9
Comfortable and well taken care of.
Pros:

Clean and tidy - it’s my first time using self check-in but I didn’t feel lost or worried.
When I needed to extend by one night, Mary, Shannon and Mitch were really helpful and kind. Mary prioritized the room and even helped me move my bags!

Cons:

Placement of the lighting was sometimes hard on the eyes. The sound of the city nearby was pleasant for me but it may not be the same for all.

2026-09-10 • via Nuitee
A
Adrien Courdier • solo_traveller • nl
9
2026-09-09 • via Nuitee
A
antimo andriani • couple • it
10
Pros:

camera pulita, ottima posizione centrale vicino alla marina bay raggiungibile a piedi, camera dotata di forno microonde, lavandino e qualche accessorio per la cucina, Shannen, Mary and Jamie sono state eccezionali!

Cons:

un po complesso il check in automatico ma abbiamo subito ricevuto assistenza dallo staff

2026-09-08 • via Nuitee
S
Seth • solo_traveller • in
10
Value for Money Room & Location and Great Staff!
Pros:

The ambassadors were amazing as it is a mobile check in hotel, they were available 24*7 through WhatsApp, from before check in to check out.

I was assisted by Mitch and Shannen; extremely helpful, knowledgeable and kind assistants. We even faced a little false alarm and they took action on it quickly with their offline ambassador Mary, who helped me out with the check-in and requests for extra utensils also. (Hope you guys get to interact with them if book here)

Lovely & safe room, amazing location, supportive staff and as a solo female traveler felt very safe.

Cons:

Nothing, all good!

2026-09-08 • via Nuitee
H
Hari • solo_traveller • ae
8
Pros:

Great staff. Special mention to Mary who was helpful interms of answering queries regarding the room facilities.

A good location with the choice of Clarke Quay, City Hall and Raffles Place MRT stations a short walk away.

Cons:

The bed position made for the height to be just right.

The recess between the double glazed window could be a little more cleaner.

The price is a bit high. Unless it was a case of high demand given that it is summer.

2026-09-07 • via Nuitee
L
Lennard • solo_traveller • de
7
Great location, super friendly staff, and the room was adequate. However, my room was very noisy and had poor sound insu
Pros:

Very central location and super friendly and helpful staff. The price was reasonable considering the location and Singapore.

Cons:

My room was right next to the entrance of the building, and it was extremely noisy. Every time someone entered the building, it sounded like they were about to walk straight into my room. You can really hear everything. I can’t speak for the other rooms, but in my case, it was quite difficult to sleep because of the noise.

The check-in process through the app was a bit complicated, but it worked well in the end.

2026-09-07 • via Nuitee
F
fikirini • solo_traveller • gb
10
Absolutely Brilliant
Pros:

The location was absolutely perfect for my visit to Singapore. Mary was always at hand to assist with any inquiry I had. Great team at this hotel!

2026-09-06 • via Nuitee
R
Roee • couple • il
10
Great experience
Pros:

Good location, great staff who helped me a lot Mary Shannen and Jamie! Everything i was asking for they make sure i get.

2026-09-06 • via Nuitee
A
Adam • solo_traveller • pl
10
Pros:

The location is nice, and the staff was very helpful:

Mary, Shannon and Jamie:)

Cons:

One night it was a bit noise due to the Bollywood clubs on the other side of the street

2026-09-06 • via Nuitee
S
Simon • solo_traveller • de
9
2026-09-05 • via Nuitee