Leo House

Hotels
8 (4176 reviews)
332 West 23rd Street , New York , us

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Garden
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Room temperature control issues
Noise from outside
Maintenance concerns

Categories

Cleanliness
7.89
Reviews mentioned clean rooms but some issues with water quality and maintenance.
Service
8.36
Staff was noted as friendly and helpful across multiple reviews.
Location
8.4
Several reviews highlighted the great location near public transport and attractions.
Room Quality
7.35
Some rooms had issues with temperature control and noise.
Amenities
7.88
Amenities like breakfast and laundry service were appreciated by guests.
Value for Money
8.34
Many guests felt they received good value for the price paid, especially for the location.
Food and Beverage
7.89
Breakfast was generally praised, though there were mentions of inconsistency.
Overall Experience
7.86
Most guests reported a positive experience, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:46

Property Description

Convenient Location
Situated less than 1 km from Penn Station, Leo House offers easy access to transportation hubs and popular attractions like Chelsea Market and Central Park.

Comfortable Accommodation
Guests can choose from rooms with private bathrooms and enjoy complimentary amenities such as free WiFi and a buffet breakfast during their stay.

Amenities for Convenience
With a shared terrace, business center, and 24-hour front desk, Leo House provides additional facilities to ensure a comfortable and seamless experience for all guests.

Book now to experience the perfect blend of convenience and comfort at Leo House.

Important information:

Please note that only registered guests are allowed on the property.

Please note that visitors are not permitted to access the property.

Complimentary breakfast is served Monday through Saturday and is non-refundable. Please note that breakfast is not served on Sundays or on the following holidays: Christmas and Thanksgiving, as the dining room is closed.

Guests under the age of 18 can only check in with a parent or official guardian. A notarised letter of guardianship is required if the parent or legal guardian is not present at check-in.

When booking 3 rooms or more, different policies and additional supplements may apply.

Please note that smoking of any kind is not allowed in the building.

Packages and/or letters cannot be accepted on behalf of guests. Any items received will be returned to the sender. We apologise for any inconvenience that this may cause to our guests.

Our air-conditioning is seasonal. In New York City, the heating season runs from October 1 through May 31, during which hotels must maintain specific indoor temperatures. We do not have built-in AC. Our air conditioners are manually installed in the windows during the summer and removed at the start of the heating season in October. Depending on the weather, installation or removal may occur slightly earlier or later, but we always comply with NYC heating regulations.

Air-conditioning is available from June 1 to October 1, or slightly later depending on the weather, and is not guaranteed outside this period.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 4176 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.86
Z
Zuely solo_traveller pa
10
Pros:

Everything

Cons:

All it's perfect

2026-07-25 via Nuitee
L
Lewis couple gb
10
2026-07-25 via Nuitee
G
Giuseppina Irene solo_traveller nl
7
Location is excellent! Friendly staff. Basic room
2026-07-25 via Nuitee
F
Flor couple ar
8
camas super comodas y ubicacion genial !
Pros:

la ubicacion es exlcente !

Cons:

estuvo todo bien y acorde a lo que reserve

2026-07-24 via Nuitee
J
Jeffrey couple us
8
Pros:

It is clearly a lower budget lodging option, but the location is fantastic at a reasonable price. We had a two twin bed room with our own bathroom, and it served its purpose well…place to sleep and relax when not out and about. The tv in the room is very small, but same thing…served its purpose. The breakfast was very good (though not served on Sundays). The staff was all very friendly and helpful. Definitely recommend, but again, a lower end accommodation for a lower end cost.

Cons:

Location! Easy walk to Penn Station, the High Line, Pier 57, Chelsea Market, etc. Walkable to Time Square and Broadway shows, though a bit further.

2026-07-24 via Nuitee
I
Inge solo_traveller nl
7
Fijne week gehad in Leo House. Niks te duur, vlak bij MSG.
Pros:

Midden in Chelsea NY. 80 m lopen van de metro. Binnen 10 minuten bij Penn Station met de taxi.
Lift en ramps aanwezig voor rolstoelers. Lekker rustig, fijne binnenplaats (waar gerookt mag worden)
Vriendelijk personeel.
Badkamer klein, maar van alle gemakken voorzien (opbergruimte voor toiletartikelen, conditioner, shampoo en douchegel aanwezig, elke dag schone handdoeken). Bed was uitstekend. Elke dag werd bed opgemaakt en de badkamer schoongemaakt. Meer dan voldoende kastruimte. Goede airco.
Elke morgen een heerlijk uitgebreid ontbijt, voor iedereen meer dan voldoende. 24/7 gratis koffie, thee en gekoeld water.

Cons:

De televisie deed het niet. 2x om gevraagd, niet verholpen.
De badkamer was niet echt schoon bij aankomst. Het douchescherm was kapot bij de ringen en was te ver naar buiten opgehangen, waardoor de vloer in de badkamer na het douchen half blank stond.
Toiletbril zat los.
Bij 1 raam geen (rol)gordijn aanwezig, waardoor al vroeg lichtinval.

2026-07-24 via Nuitee
I
I solo_traveller nl
8
Degelijk en sympathiek hotelletje
Pros:

Uitstekend ontbijt, aardig personeel, printservice, gemeenschappelijke ruimtes

Cons:

Luide airco op de kamer, wasserette gesloten om onduidelijke reden, steeds sleutel achterlaten & ophalen bij receptie

2026-07-24 via Nuitee
Y
Yuji extended_group jp
10
2026-07-23 via Nuitee
P
peter couple gb
8
2026-07-23 via Nuitee
C
Carlos Eduardo solo_traveller cr
10
Ubicación y personal excepcionales
Pros:

La ubicación y el personal fueron excepcionales

2026-07-23 via Nuitee
C
Carrie solo_traveller us
7
2026-07-23 via Nuitee
O
Olivier solo_traveller fr
9
Pros:

Emplacement calme et proche du subway

Cons:

Rien

2026-07-23 via Nuitee
A
Alexia solo_traveller nz
9
Excellent option for more budget accommodation in great central location
Pros:

Excellent location, friendly staff, breakfast was included and offered good options plenty of hot and cold food. Nice to meet other people at meals. There is a garden and a lounge room. Honestly better than hotels as you have a basic room but heaps of other good spaces and why pay extra for super fancy decor when you could stay somewhere clean and safe like this. Would stay again!

2026-07-21 via Nuitee
C
Chala solo_traveller be
8
2026-07-21 via Nuitee
B
Bruce couple nz
9
Will stay here again for sure!
Pros:

The great breakfast and the many historical beautifully kept lounges
And the coffee in the reception area

Cons:

We are spoilt with modern bathrooms

2026-07-21 via Nuitee
M
Marcon solo_traveller br
10
Pros:

Very nice people

2026-07-21 via Nuitee
S
Sporting Holiday Group solo_traveller gb
8
2026-07-19 via Nuitee
V
Victoria solo_traveller au
8
2026-07-19 via Nuitee
F
Felix solo_traveller de
6
Pros:

Das Preisleistungsverhältnis war top. Die U-Bahn Station fast direkt vor der Tür.

Cons:

Typisches New-York Hotel, alles etwas altbacken. Dusche nur mit Badeschlappen betretbar.

2026-07-19 via Nuitee
A
Antonio Jesús couple es
8
La habitación no es muy grande pero está limpia y se incluye un desayuno espectacular
Pros:

El desayuno (muy completo) y la limpieza.

Cons:

El tamaño de la habitación.

2026-07-18 via Nuitee