Leo House

Hotels
8 (4252 reviews)
332 West 23rd Street , New York , US

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Garden
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Room temperature control issues
Noise from outside
Maintenance concerns

Categories

Cleanliness
7.89
Reviews mentioned clean rooms but some issues with water quality and maintenance.
Service
8.36
Staff was noted as friendly and helpful across multiple reviews.
Location
8.4
Several reviews highlighted the great location near public transport and attractions.
Room Quality
7.35
Some rooms had issues with temperature control and noise.
Amenities
7.88
Amenities like breakfast and laundry service were appreciated by guests.
Value for Money
8.34
Many guests felt they received good value for the price paid, especially for the location.
Food and Beverage
7.89
Breakfast was generally praised, though there were mentions of inconsistency.
Overall Experience
7.86
Most guests reported a positive experience, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:46

Property Description

Convenient Location
Situated less than 1 km from Penn Station, Leo House offers easy access to transportation hubs and popular attractions like Chelsea Market and Central Park.

Comfortable Accommodation
Guests can choose from rooms with private bathrooms and enjoy complimentary amenities such as free WiFi and a buffet breakfast during their stay.

Amenities for Convenience
With a shared terrace, business center, and 24-hour front desk, Leo House provides additional facilities to ensure a comfortable and seamless experience for all guests.

Book now to experience the perfect blend of convenience and comfort at Leo House.

Important information:

Please note that only registered guests are allowed on the property.

Please note that visitors are not permitted to access the property.

Complimentary breakfast is served Monday through Saturday and is non-refundable. Please note that breakfast is not served on Sundays or on the following holidays: Christmas and Thanksgiving, as the dining room is closed.

Guests under the age of 18 can only check in with a parent or official guardian. A notarised letter of guardianship is required if the parent or legal guardian is not present at check-in.

When booking 3 rooms or more, different policies and additional supplements may apply.

Please note that smoking of any kind is not allowed in the building.

Packages and/or letters cannot be accepted on behalf of guests. Any items received will be returned to the sender. We apologise for any inconvenience that this may cause to our guests.

Our air-conditioning is seasonal. In New York City, the heating season runs from October 1 through May 31, during which hotels must maintain specific indoor temperatures. We do not have built-in AC. Our air conditioners are manually installed in the windows during the summer and removed at the start of the heating season in October. Depending on the weather, installation or removal may occur slightly earlier or later, but we always comply with NYC heating regulations.

Air-conditioning is available from June 1 to October 1, or slightly later depending on the weather, and is not guaranteed outside this period.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

8
Based on 4252 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.86
S
Susan • solo_traveller • us
10
I enjoy staying here often. The location, price & amenities are good for me. Great staff! See you a
Pros:

I was looking forward to the breakfast, which is fabulous, but decided to sleep through because of the rain. Loved seeing Pope Leo’s wonderful portrait in the foyer. See you again soon!

Cons:

Nothing could have been better.

2026-10-17 • via Nuitee
F
fang • solo_traveller • ca
9
2026-10-17 • via Nuitee
J
joanne • couple • gb
5
Very basic but comfortable
Pros:

The beds were comfortable and the rooms and towels were clean! The staff were friendly!

Cons:

The hotel is quite old, I knew it was an older style property when I booked but it’s a lot more basic and rough round the edges than I was expecting! Could do with a make over! And they don’t have an iron which was really inconvenient and such a basic thing to have!

2026-10-17 • via Nuitee
F
Francis • family_with_children • gb
9
Pros:

Comfortable and convenient

Cons:

I cannot think of anything.

2026-10-16 • via Nuitee
M
Miguel • extended_group • es
5
2026-10-16 • via Nuitee
M
Miguel • extended_group • es
6
2026-10-16 • via Nuitee
E
Elverath • solo_traveller • nl
7
2026-10-15 • via Nuitee
D
Dianne • couple • ca
8
Felt like living in an old NY hotel
Pros:

Location

Cons:

Very basic accommodations

2026-10-15 • via Nuitee
N
Niklaus • solo_traveller • ch
9
2026-10-14 • via Nuitee
C
Cydric • solo_traveller • us
10
Always a 10/10 when I stay at the Leo House!!
Pros:

Every year The Leo hotel exceeds my expectations. the staff is always the best, the room very clean, and you can't beat the location.

Cons:

a mini fridge would be great

2026-10-14 • via Nuitee
N
Nicolas • couple • ar
10
2026-10-14 • via Nuitee
J
Johannes Jacobus • couple • nl
9
Gezellig hotel op prima locatie. Wel prijzig
Pros:

Goed en gezellig hotel op een prima locatie. Heel goed verzorgd ontbijt.

Cons:

Jammer dat op zondag geen ontbijt wordt geserveerd. Hotel is wel zeer prijzig gezien de groote van de kamer en de badkamer die wel aan renovatie toe is.

2026-10-13 • via Nuitee
A
Arthur • solo_traveller • fr
10
2026-10-13 • via Nuitee
S
Sharon • couple • us
10
Great stay in the city
Pros:

Super friendly people at the front desk, comfortable room, very quiet area and hot shower

Cons:

It would have been nice to have a fridge for leftovers, but it was not expected.

2026-10-12 • via Nuitee
A
Alexandrina • solo_traveller • us
10
2026-10-12 • via Nuitee
E
emmanuel • solo_traveller • fr
9
Très bon séjour dans cet hôtrl
Pros:

Chambre, propre et fonctionnelle

Cons:

Le personnel est vraiment à l'écoute

2026-10-12 • via Nuitee
H
H.S • solo_traveller • nl
9
Pros:

Locatie, hygiene, ontbijt

Cons:

Oud, maar wel schoon

2026-10-12 • via Nuitee
C
cecilia • couple • ar
10
2026-10-12 • via Nuitee
R
Robert • solo_traveller • us
10
2026-10-12 • via Nuitee
A
Anette • solo_traveller • de
10
Pros:

Zentrale Lage, kurzer Weg zur Sub. Sehr nettes und hilfsbereites Personal. Die Zimmer waren zwar old fashioned aber sauber und es gab ein sehr gutes Frühstück mit viel frischem Obst. Insgesamt eine gute Wahl für einen Kurztrip nach NY.

2026-10-11 • via Nuitee