Leo House

Hotels
8 (3898 reviews)
332 West 23rd Street , New York , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Chapel/shrine
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Room temperature control issues
Noise from outside
Maintenance concerns

Categories

Cleanliness
7.89
Reviews mentioned clean rooms but some issues with water quality and maintenance.
Service
8.36
Staff was noted as friendly and helpful across multiple reviews.
Location
8.4
Several reviews highlighted the great location near public transport and attractions.
Room Quality
7.35
Some rooms had issues with temperature control and noise.
Amenities
7.88
Amenities like breakfast and laundry service were appreciated by guests.
Value for Money
8.34
Many guests felt they received good value for the price paid, especially for the location.
Food and Beverage
7.89
Breakfast was generally praised, though there were mentions of inconsistency.
Overall Experience
7.86
Most guests reported a positive experience, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:46

Property Description

Convenient Location
Situated less than 1 km from Penn Station, Leo House offers easy access to transportation hubs and popular attractions like Chelsea Market and Central Park.

Comfortable Accommodation
Guests can choose from rooms with private bathrooms and enjoy complimentary amenities such as free WiFi and a buffet breakfast during their stay.

Amenities for Convenience
With a shared terrace, business center, and 24-hour front desk, Leo House provides additional facilities to ensure a comfortable and seamless experience for all guests.

Book now to experience the perfect blend of convenience and comfort at Leo House.

Important information:

Please note, only registered guests are allowed on the property. Guests are not allowed to have visitors.

The complimentary breakfast served Monday to Friday, is nonrefundable. Please note, breakfast is not served on Saturdays or Sundays and on the following holidays: Christmas, New Year, Thanksgiving and the 4th of July, because the dining room is closed.

Guests under the age of 18 can only check in with a parent or official guardian.

When booking more than three rooms, different policies and additional supplements may apply.

Please note that there is absolutely no smoking of any kind allowed in the building.

Packages and or letters are not accepted for our guests. Any received would be returned to the sender. We apologize for any inconvenience that this may cause our guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 3898 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.86
A
Alice solo_traveller ch
6
Convenient stay in super expensive city
Pros:

Excellent explanation by reception

Cons:

Surcharge on cars payment not explained before hand

2026-02-08 via Nuitee
R
Rachel solo_traveller it
9
Great location and friendly staff.
Pros:

Great location and friendly staff.

2026-02-08 via Nuitee
R
rossano couple it
8
Pros:

La vicinanza al centro e la colazione un po spartana ma buona

Cons:

Direi a parte un personaggio della reception x il resto tutto bene

2026-01-30 via Nuitee
E
Efraim solo_traveller mx
10
2026-01-29 via Nuitee
L
Lukas solo_traveller at
1
2026-01-28 via Nuitee
N
Nur couple us
4
2026-01-28 via Nuitee
K
Kay solo_traveller th
6
2026-01-27 via Nuitee
K
Katherine solo_traveller us
7
2026-01-27 via Nuitee
L
Lorena solo_traveller ar
9
Pros:

La atención del personal y el desayuno.

Cons:

Había un pequeño roedor en la habitación un día. Faltaría un velador en la mesa de luz.

2026-01-27 via Nuitee
E
Edward solo_traveller us
8
Perfect place when your NYC visit is about the seeing the city
Pros:

It’s a budget place - but for the price, it’s a WONDERFUL option. I will definitely be looking for availability there for my next NYC gig.

2026-01-26 via Nuitee
K
Karu.Kun couple jp
9
2026-01-26 via Nuitee
K
KOICHI solo_traveller jp
7
便利
Pros:

立地はかなり良し!
極寒い日だったけどエアコンがしっかり効いていてGOOD!
しかもバスタブ付き!
お湯もバッチリ!
館内に喫煙所もあり!

Cons:

部屋や館内設備が古臭い。
部屋にポットがない。
鍵がカードではない。。。
Wifiが弱い、、、

2026-01-26 via Nuitee
M
Marian couple us
5
Adequate
Pros:

Location

Cons:

Very expensive

2026-01-24 via Nuitee
R
Richard solo_traveller au
9
Pros:

The Breakfast. The Rooms

Cons:

All was great. Very happy

2026-01-22 via Nuitee
K
Kitty Bowe couple us
10
2026-01-22 via Nuitee
G
Gretar solo_traveller be
4
Pros:

The people working there for friendly and the room was clean
The free punch was good.

Cons:

The bed was hard
The bathtub was patched up very old
The water was dirty coming out of the tub and was not consistent in temperature.
The windows were barely sealed so you hear every noise from outside and also in the hallway
The reception did not want to help me with a package delivery

2026-01-21 via Nuitee
A
Ayşe Ayten extended_group tr
9
2026-01-20 via Nuitee
N
Natasha couple au
8
Old school accommodation in Central Manhattan with delightful staff and buffet breakfast included
Pros:

Buffet Breakfast was excellent and varied each morning, the staff are delightful and engaging. The location is central in Manhattan

Cons:

The room was very tight to move around in and heating was very effective and slow for temperature to drop in the room (so you could sleep at night)

2026-01-20 via Nuitee
J
Jana couple it
10
Pros:

Hotel accogliente,personale alla reception gentilissimo,molto buona la colazione.
Letti comodi e buona anche la posizione,bell quartiere,vicino metropolitane e bus.

2026-01-20 via Nuitee
I
Ivan couple rs
3
Doesn’t worth money at all, rooms are not like on photos on site.Very bad experience with stay
Pros:

Like location and staff

Cons:

Too long check in, must leve deposit it takes almost half an hour to finish.
We got room number 403 on that floor there is not wifi and also in same time we were not able to use tv because of no connection.
That room 403 was not shown on site it is really in bad shape gray walls like in prison.
In 2025 in center of new york doesn’t worth money at all you can find much better apartment for that money.

2026-01-20 via Nuitee