Hôtel Motel Le Regent Québec city

No possible to do check in
This place is abandoned in ruins
I want my money back

There are lots of spiders

Horrible motel. Moldy, smells bad, expensive for what it was.

The only good points are that the sheets and the bathroom were clean.

Extremely rude and threatening staff.
Unclean room and unsafe environment.
Ill-constructed/maintained building.
DO NOT STAY!

This place looks like it’s under renovation, probably for the past several years.mid bet Expedia knew this but took my money. I (will) be getting it back.m

Sketchy property. Garbage and debris all over. Broken down car with smashed windows. Room had bugs. Shower head broken, sprayed on ceiling. Woken by car alarm at 3am in parking lot. Observed someone fleeing. Smoke detector removed , wires left hanging. We left super early after alarm and found safe place to continue sleep in vehicle.

The room was smelling of cigarettes and when we asked the front desk to change it they refused and denied us a refund. The attitude was horrible.

everything is good

This was one of the worst hotels I’ve ever stayed at! I booked this place super late and last minute so I was unable to cancel- despite how sketchy the place seemed upon arrival. The stairs were dangerous to walk up and I almost fell down them twice. The room smelled very musty and there was a cigarette hole burned through my comforter. You could see splatter of god-knows-what on the washroom walls and mirror. There was no hot water the night I checked in and no water at all the following morning so
I couldn’t even shower. I dropped a noodle on the floor so I took a white towel to wipe up the spot and the towel was black in that spot. Truthfully, the whole vibe felt like a place for prostitution and druggies. Additionally, the concierge charged me $50 for my service dog, was super rude, and kept yelling and calling me a liar because I refused to show him papers displaying my personal medical information. Fortunately I know I’ll get that $50 back because hotels aren’t allowed to charge for service dogs but the whole stay experience felt dirty and gross! I would never stay here again.

I have stayed at this property before, it is on the lower end of the scale but it suits the purpose, which is a cost effective place to stay in a tourist crazy environment.
This time, it was different. The main building looked like I imagine Kyiv looks after being bombed and droned by Russian forces. If I looked out my window I was disgusted by the view. The lobby was full of junk, garbage, part of the driveway entrance was blocked even the sign was smashed and if I didnt know where it was, I would not be able to find it.
That said, my room was clean, quiet and comfy. Not a single issue with the room.
Until the renos or whatever they are doing are complete, I would give it a pass.
There are 4 units in the building i was in, all 4 were full in the am. Not sure if there are any other liveable units in the other buildings.

Never

Stayed here as last resort. Looks closed and run down. The actual motel is being renovated and the dude house we stayed in is quite dated. It was clean. Gentlemen at reception was difficult to understand but helpful. Would avoid until renovated. Paid 200$ for 1 night.

Mate the place is decrepit! I felt out of place as if I should be shooting heroine into my veins to fit in with the look of the hotel.

The area is decent & location is not bad. I easily book 3-5 hotels in a month, but I have never in my life experience something like this.

I want to say the room could be clean, but I am unsure given how the whole place is maintained.

I booked out of desperation, since every location was book. Given the price I paid, I expected something regular; especially in QC city area.

Listen, I was best off sleeping in my car.

Plusieurs défectuosités, manquait lumières, pas de café, propreté laissait à désirer, aucune instruction pour la TV. N'avons pas vu l'extérieur, étant arrivés à la noirceur, nous ne serions pas restés. Insalubre.

I Need a bill with taxes included. No Wifi, No way to refund after I realize Motel was far away from my appointment 23 km. I have to cancel appointment for that reason. I book motel by 17h38 PM no garanti time limit if the choice was not good, as it was finally? I was obliged to stay instead being refund because he say I've to pay if I canceld the room

Location is prime. Its close to quebec city. You arent driving more then 20 minutes to get around. The overall condition was good for the price.

Motel assez vieux, auquel des rénovations seraient de mise. Mais quand même bien. Bon wifi, lit confortable et frigo fonctionnel. Le déblaiement de la cour est effectué à moitié.

the noise is significant between the rooms. a party in one and the impression of being with them. fortunately the staff was able to intervene

Basic but clean, convenient to Highway.

Not a honeymoon suite however it does the job. The location is convenient