Hotel Genzianella

Hotels
7.4 (1078 reviews)
Via Cavour 112 , Florence , IT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Outdated facilities
Noise from surroundings

Categories

Cleanliness
5.98
Several comments mentioned issues with cleanliness, particularly regarding room hygiene.
Service
8.45
Multiple reviews highlighted the kindness and helpfulness of the staff.
Location
8.49
The location is frequently mentioned as a strong positive aspect, being close to major sites.
Room Quality
6.94
Mixed comments on room size and comfort, with mention of outdated facilities.
Amenities
7.47
Amenities were noted positively, but some were lacking in condition, such as the elevator.
Value for Money
7.93
Generally considered good value for the location and services offered.
Food and Beverage
6.98
Food and beverage aspects were not mentioned, so standard quality for this hotel tier.
Overall Experience
6.95
The overall sentiment is positive with some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:13

Property Description

Luxurious Accommodation
Hotel Genzianella in Florence offers pet-friendly rooms with modern amenities. Each room features a flat-screen TV with satellite channels and a private bathroom with a shower for your comfort.

Convenient Facilities
Enjoy free WiFi throughout the property during your stay at Hotel Genzianella. Stay connected with loved ones or catch up on work effortlessly in the hotel's well-equipped spaces.

Prime Location
Located near Convent of San Marco and Fortezza da Basso, Hotel Genzianella provides easy access to must-see attractions in Florence. With Florence Airport just 5 km away, your travel convenience is guaranteed.

Book your stay at Hotel Genzianella now for a memorable experience in Florence!

Important information:

Please note that cash payments of EUR 3000 or above are not permitted under current Italian law.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

7.4
Based on 1078 reviews
Cleanliness: 5.98
Service: 8.45
Location: 8.49
Room Quality: 6.94
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 6.98
Overall Experience: 6.95
J
JSMAYO17 • family_with_children • es
9
Buena atención, acogedora y buena ubicación.
Pros:

El personal fue muy amable y acogedor. Te ofrecen servicio para dejar las maletas antes del check in y después del check out. Cerca del centro y la estación central. Habitación amplias, sin ruidos, cómodas y limpias.

2026-11-14 • via Nuitee
D
donatini • family_with_children • dk
6
Pros:

la posizione

Cons:

un pò squallido

2026-11-12 • via Nuitee
G
Giuseppe • couple • nl
8
2026-11-12 • via Nuitee
V
Villamonte • couple • pe
8
Fue una estancia agradable, el cuarto es cómodo y amplio.
Pros:

Las personas que atienden son muy amables. La ubicación del hotel es buena.

Cons:

El ingreso no es nada bonito, pero cuando uno sube al hotel todo cambia.

2026-11-10 • via Nuitee
M
Miriam • couple • de
3
2026-11-10 • via Nuitee
V
Vincenzo • couple • it
8
Piacevole e molto tranquillo.
Pros:

La posizione favorevole e raggiungibile dal tram ha reso il mio soggiorno abbastanza comodo. Il personale gentilissimo e disponibile ci ha fatto sentire come a casa.

2026-11-09 • via Nuitee
U
Urdampilleta • couple • ar
8
Agradable
Pros:

Precio calidad bueno
buena atención
Muy buena limpieza y la ubicación buena

Cons:

Todo bien

2026-11-09 • via Nuitee
T
TZU-CHUN • solo_traveller • fr
6
2026-11-08 • via Nuitee
Y
Yerlan • solo_traveller • kz
10
Pros:

Хороший вариант за такие деньги

2026-11-08 • via Nuitee
A
ALENA • family_with_children • by
9
Pros:

Расположение, внимательный персонал

Cons:

Очень шумно, тусклый свет, в душе нет полотенцесушителя, все сырое.

2026-11-07 • via Nuitee
X
Xavier • couple • es
10
2026-11-06 • via Nuitee
G
Giuliana • couple • it
8
Pros:

La struttura è collocata in una posizione più che ottima rispetto al centro, raggiungibile in circa 10 minuti di passeggiata a piedi. Lo staff è molto disponibile ed accogliente, in particolare il signore che ci ha accolti al nostro arrivo. La stanza è spaziosa e confortevole.

Cons:

La struttura è un po’ datata e non pulita celermente, soprattutto all’ingresso.
La stanza è abbastanza spaziosa e confortevole, escluso il bagno che è veramente piccolo ed ha solo lo stretto necessario.
Purtroppo la nostra stanza aveva uno scaldabagno (credo fosse quello) che emetteva un suono forte e fastidioso in alcuni momenti, soprattutto di notte. Consiglio di far risolvere questo problema perché ció compromette il sonno e crea disagio.

2026-11-06 • via Nuitee
Z
Zehra Sultan • family_with_children • tr
7
2026-11-04 • via Nuitee
M
Marie • couple • fr
8
Apprécier et à recommander
Pros:

Très appréciable, à disposition un petit salon avec un distributeur de boissons, un micro onde. Hotel bien placé à seulement 25 mn à pied du Duomo. Chambre spacieuse et literie confortable.
Accueillant, bouilloire avec thés et sucres.
Un bon choix un prix attractif et correct.

Cons:

Pourraient être améliorés :
L' ouverture/fermeture de la fenêtre
Quelques cintres supplémentaires
La prise sèche- cheveux de la salle de bain
Ventilation bruyante de la salle de bain

2026-11-04 • via Nuitee
P
PILAR VICTORIA • couple • es
3
HOTEL DEL AÑO DEL RENACIMIENTO COMO FLORENCIA
Cons:

MUY ANTIGUO, ESTUVIMOS TRES DIAS Y EL ULTIMO DIA NO NOS CAMBIARON LAS TOALLAS DE BAÑO. EL ASCENSOR ES SUPER ANTIGUO Y DA MIEDO SUBIR EN EL, LO QUE OCURRE ES QUE LAS HABITACIONES ESTAN EN UN TERCER PISO Y NO TE QUEDA MAS REMEDIO QUE UTILIZARLO.

2026-11-02 • via Nuitee
A
Agustin • couple • es
1
2026-10-31 • via Nuitee
L
Luis Miguel • family_with_children • es
5
Pros:

Nada

Cons:

Instalaciones ,bueno no tiene, es un pasillo con habitaciones ,no cambian las toallas en tres días ,si eres un humano grande no entras en el baño ,pequeño no lo siguiente ,vamos no es un hotel es una pensión en toda regla ,lo único bueno ,tranvía directo en la puerta a la estación de tren y al aeropuerto.

2026-10-31 • via Nuitee
T
Thomas • couple • us
5
2026-10-30 • via Nuitee
E
Elise • extended_group • fr
8
Pros:

L’hôtel bénéficie d'un emplacement idéal, tant pour découvrir la ville que pour rejoindre la ligne de tramway desservant l'aéroport. La literie était particulièrement confortable ; tous les équipements nécessaires dans un hôtel sont présents. Nous adressons nos plus chaleureux remerciements à notre hôte pour son accueil. Contrairement à ce que laissent entendre certains avis, l'ascenseur fonctionne parfaitement.

2026-10-29 • via Nuitee
L
Livia • couple • br
5
Pros:

A localização é perfeita !

2026-10-28 • via Nuitee