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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Babysitting/child services
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Valet parking
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Lockers
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Steam room
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Happy hour
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Cooking class
Review Highlights
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Property Description
Luxurious Accommodation
Experience luxury in every corner with richly decorated rooms equipped with modern amenities and stunning views of the Aravalli hills. Each room offers a comfortable stay with a minibar, safety deposit box, and elegant attached bathrooms.
Culinary Delights
Indulge in a gastronomic journey at our diverse dining options. From continental delicacies at Aurum to Indian delights at Chandi, and refreshing beverages at Krystal, we cater to every palate. End your day at Nebulae, our rooftop lounge, enjoying glocal cuisine and live music.
World-Class Facilities
Unwind and rejuvenate with our top-notch facilities including a swimming pool, fitness center, spa, and salon. Conduct successful meetings at our boardrooms, explore the city with our tour desk, and rely on our concierge for a seamless stay.
Book your luxurious stay at Hilton Jaipur and make unforgettable memories amidst royal hospitality.
Please note that guests are required to produce a valid ID proof at the time of check in. Foreign guests need to produce a valid passport with a visa, whereas Indian guests need to produce a valid government-approved ID. PAN card will not be considered as proof.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Not worth the money
Just a standard hotel not worth the money
Das einzige gute war das Frühstücksbuffet, da es eine sehr große Auswahl hat.
Leider, sind die Zimmer sind nicht gepflegt, schmutzig und überall ist schimmel. Am schlimmsten, war das Zimmer 622. Der Schimmel war in der Klimaanlage und im Lüftungssystem. Sobald man vom Flur in das Zimmer gekommen ist, wurde man von einem Schimmelduft begrüßt, was leider nicht so angenehm war.
Immerhin waren die Leute an der Rezeption so bemüht, dass wir unser Zimmer wechseln durften. Die Lüftungsanlage war etwas besser auch wenn es nicht komplett schimmelfrei war. Leider waren die Zimmer nicht sauber. Auf dem Boden, Bettwäsche und Ablageflächen waren Flecken und etwas Klebriges.
Das Personal im Restaurant könnte besser geschult werden. Teilweise hat Besteck gefehlt, Flaschen wurden nicht gebracht, Service wusste nicht was bestellt wurde... Da hatten wir in Indien schon bessere Hotels oder Homestays, wo die Zimmer sehr sauber und schimmelfrei waren. Beim Auschecken gab es Abrechnungsprobleme, weshalb es sinnvoll ist die Rechnung doppelt zu prüfen.
Das hätte ich von einem 5-Sterne Hilton Hotel nicht erwartet, da man viel Geld in die Hand nimmt. Wäre super wenn das Hotel komplett renoviert wird, damit man seinen Aufenthalt in Jaipur besser genießen kann.
Staff
All good
The breakfast buffet was good, and the staff were generally helpful and courteous.
My stay at the Hilton was worse than expected and fell short of the standards I have experienced at other hotels of the same brand.
The room had a stale, stuffy smell, and the air felt heavy and unpleasant to breathe, with a smell resembling refrigerant. On top of that, there was no way to ventilate the room. The views were terrible, overlooking the road, and the location itself was in an unattractive area.
However, the biggest issue was being charged twice. When I reported this, I was told that the finance team would look into it, but I checked out without receiving my money back. I later received an email stating that the refund would take 14 days, and I am still waiting to get my money back. It is unacceptable to have to chase a hotel for a refund after being charged twice.
Transportation was another major disappointment. The prices were the highest I have paid in India so far, including at other Hilton properties, and the drivers seemed more interested in taking advantage of tourists than providing a proper service. They would bring guides who were primarily interested in taking me to shops, or, when I explained my itinerary, try to redirect me to tourist-trap stores where they presumably received commissions. Despite clearly refusing, one driver insisted on taking me to a so-called gem shop on three separate occasions. He also kept pushing to take me to an elephant village. When it became clear that I wasn't going to follow his suggestions, his attitude visibly changed and he seemed annoyed. This was extremely unprofessional and made the experience feel more like being pressured into tourist scams than receiving the reliable service one would expect from a Hilton.
Overall, this was a very disappointing experience, particularly given the brand's reputation. Between the unpleasant room, the unresolved double charge, and the unprofessional transportation service, I wo
difficult to get hold of anyone consistently at hotel. was told different things regarding points and while i couldn't find room on hilton.com, the room was available 3rd party and thru front dsek but points were not honored as they said they would be
I would especially like to thank Mr. Pankaj, who made my stay even more enjoyable. He took the time to explain all the gym equipment and guided me through my fitness sessions with great kindness, always smiling and happy to share his passion for sports. He was also very helpful around the pool and spa area, taking care of the sun loungers and making sure everything was in order.
His kindness and attentiveness truly made a difference to my stay. Thank you, Mr. Pankaj, for making my experience at the Hilton Jaipur even more memorable!
This was my first stay at the Hilton Jaipur, and overall, I enjoyed my experience. The facilities were good, although the service could be really improved.
Best hotel
Centrally located, room size is good, check in and check out was seamless. The staff is very polite and helpful
Reasonable for the price
It’s rather old needs a refurb
I fell very sick and during breakfast, they made me spiced ginger tea, ensured that I had soft and safe nourishing food. Check with Shimistra was excellent and the travel services with Sonu was great, till my ride to the airport.
Some of the bins in the rooms are rusted, perhaps needs some oiling or seen to. The hotel slippers were unfortunately of cheap quality, which is what we use alot in the room.
Excellent property and amazing, approachable staff.
Finding the location is a little tricky if you are from outside the city. Other than that, it was great - great food, friendly staff, comfortable stay. The hotel room missed a hairdryer, but it was no deal breaker.
The staff were really good. They were friendly, helpful, and welcoming throughout our stay.
The bathroom was not very pleasant and could have been cleaner and better maintained. The bin and tissue box both had visible rust on them, which made the bathroom feel quite worn and dirty.
The pillows could also have been more comfortable and of better quality.
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