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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Infinity pool
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Rooftop garden
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities and Relaxation
Hotel Shambala offers an outdoor swimming pool, spa, and sauna, providing guests with the perfect setting to unwind and rejuvenate during their stay. The air-conditioned rooms are equipped with modern comforts such as a flat-screen TV, minibar, and plush seating area, ensuring a comfortable experience for all visitors.
Convenient Services and Facilities
With a 24-hour front desk, garden, and terrace, Hotel Shambala prioritizes guest satisfaction by offering top-notch services including luggage storage and a business centre. Additionally, the complimentary parking adds convenience for travelers exploring the nearby attractions like Bodnath and Narayanhiti Palace Museum.
Culinary Delights and Rooftop Lounge
Indulge in a culinary journey at Erma Restaurant, serving a delightful array of Indian, Chinese, Continental, and Thai dishes. For a relaxing evening, head to Cafe Cloud 9, the hotel's rooftop lounge, and enjoy a selection of refreshing beverages with panoramic views. Book your stay at Hotel Shambala for a memorable and luxurious experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Jan 20, 2026 until Sat, Feb 28, 2026
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible at a location nearby (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 12 years old stay for US$30 per person per night when using an existing bed.
People 5 years old and over stay for US$30 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Very friendly staff !
A bit old !
Great staff, great pool, bath
Location, Staff and Establishment
Nothing
One of the best food in Nepal that I enjoyed. Lovely staff❤️
The staffs are very welcoming, friendly & helpful. Very spacious room & a comfortable bed with essential toiletries. Outstanding breakfast with lots of variety and the rooftop lounge, bar & pool is cherry on top!
Limited Food Options, Costly
good
Nice place
The staff is great, everyone is very helpful and friendly.
Wash/replace the shower curtain. They smell sour at the bottom after some time.
Complimentary gym access was great.
All the staff were super polite and always helpful...5 star staff...all. facilities 5 star also.
The staff was indeed very helpful and I want to thank the following who helped me Mr Bedant, Mr Fatak, Mr Prem and Mr Diwas. When you are at the hotel, please look for them.
Thank you again I shall see you soon!
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