Homewood Suites by Hilton Charlotte Ballantyne, NC

Hotels
Homewood Suites by Hilton
10 (542 reviews)
12030 Copper Way , Charlotte , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
10
Some dishes were left dirty in the cabinet; bug bites mentioned.
Service
10
Brithany and Emma were highlighted as exceptional and accommodating.
Location
10
Very nice location with plenty of restaurants and close to highways.
Room Quality
10
Guests appreciated the spacious and well-designed room layout.
Amenities
10
The hotel has great amenities but lacks some essentials like toothbrushes.
Value for Money
10
Most guests felt the stay provided good value, especially with large family accommodations.
Food and Beverage
10
Breakfast had limited options and ran out of food items earlier than expected.
Overall Experience
10
Overall, guests had enjoyable stays with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:56

Property Description

Luxurious Suites with Modern Amenities

Unwind and Stay Fit

Convenient Location and Complimentary Services

Experience comfort and convenience at Homewood Suites by Hilton Charlotte Ballantyne, NC. Indulge in spacious suites with free Wi-Fi, a fully equipped kitchen, and entertainment options. Stay active at the fitness center, then relax by the outdoor pool. With easy access to the airport and nearby attractions, plus complimentary breakfast and parking, your stay is hassle-free. Book now and don't miss the exclusive Evening Reception every Wednesday.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

10
Based on 542 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
A
Andrea family_with_children us
9
2026-03-04 via Nuitee
6
650sterlingw Business
10
Great Experience R.Ramsey
Pros:

After a long four-hour drive from Atlanta, I was truly appreciative of the warm welcome I received upon arriving at the hotel. I was greeted politely and professionally, and the check-in process was smooth and seamless.

Brithany was especially helpful, courteous, and professional. She made the entire experience pleasant and stress-free, which meant a lot after a long day of travel.

Based on the outstanding service I received, I would absolutely recommend this hotel and will certainly be returning in the future.

Thank you, Brithany, for your wonderful hospitality!

2026-02-27 via Tripadvisor
E
Erica couple us
10
2026-02-25 via Nuitee
D
dianemB7380CL Family
10
Great overnight stay!
Pros:

The Ballantyne Homewood Suites is one of the newer hotels. It is conveniently located within an area of various restaurants and shops. We had our choice of where to go for dinner. The entryway and dining area of the hotel are very attractive. Our room was lovely, it smelled clean and the bed was comfortable. Everyone we dealt with was pleasant, especially the early morning breakfast crew who served up a hearty, hot buffet. I would highly recommend this hotel for a stay.

2026-02-24 via Tripadvisor
S
Sharon couple us
10
2026-02-24 via Nuitee
W
W1335LDjustine Solo travel
10
Shout out Emma!!
Pros:

I have had a great experience staying at this hotel. It’s very cleanly and the breakfast is great. Special shout out to Emma for being such a great person she has made my experience here truly outstanding. She definitely needs a raise for her great work ethic

2026-02-04 via Tripadvisor
8
80chadv Business
10
Great Experience
Pros:

Emma at the front desk was so helpful. I came in after a long drive and was having issues with my phone getting into the Hilton app. Emma took my phone and didn't stop until my issue was resolved. I appreciated her going the extra mile.

2026-01-28 via Tripadvisor
C
Charles family_with_children us
10
The property and staff met all our expectations.
Pros:

Our experience was overall great. We were there for an outpatient surgical/dental procedure and the location was great.

Cons:

The first room we were to check into had a four odor when we walked in, but the front desk employee immediately changed us into another room, which was very clean and odor free. The only negative was the large heavy table sitting in the front of the couch. We have one large and one small, absolutely dominated the room and took up too much space, especially if you use the sofa pullout.

2026-01-27 via Nuitee
J
jeffreyp149 Solo travel Nashville, Davidson County, Tennessee
10
AWSOME
Pros:

Great hotel very friendly staff. They remember my name too.

2026-01-26 via Tripadvisor
A
Ayodeji solo_traveller us
8
2026-01-26 via Nuitee
D
Daniel couple us
10
2026-01-25 via Nuitee
O
Omaria couple us
10
For the few days I stayed I will say I will be back again!
Pros:

The cleanliness of the room and how spacious it was made the stay more comfortable!

Cons:

Didn’t have any dislikes about the property.

2026-01-21 via Nuitee
J
Joy couple us
10
2026-01-21 via Nuitee
J
Joy couple us
10
2026-01-21 via Nuitee
J
Joy couple us
10
2026-01-21 via Nuitee
B
brucedW2270NL Solo travel
10
Homewood Suites - Ballantyne
Pros:

The Homewood Suites (Ballantyne) is an EXCELLENT property to stay at. I thoroughly enjoyed my stay. The rooms are clean, spacious and comfortable. The customer service is always warm and friendly. Brithany checked me in and out.
she was very efficient, friendly and welcoming.

2026-01-19 via Tripadvisor
M
Marcus couple us
10
2026-01-19 via Nuitee
L
Lloyd couple us
10
Excellent. My stay was fantastic.
Pros:

Great breakfast. Location was great.

Cons:

Nothing

2026-01-19 via Nuitee
C
Carolyn couple us
9
2026-01-19 via Nuitee
R
Robin family_with_children us
9
Great trip to Panthers game.
Pros:

Breakfast was awesome

Cons:

The hotel was hidden

2026-01-18 via Nuitee