Homewood Suites by Hilton Charlotte Ballantyne, NC

Hotels
•
Homewood Suites by Hilton
10 (542 reviews)
12030 Copper Way , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
10
Some dishes were left dirty in the cabinet; bug bites mentioned.
Service
10
Brithany and Emma were highlighted as exceptional and accommodating.
Location
10
Very nice location with plenty of restaurants and close to highways.
Room Quality
10
Guests appreciated the spacious and well-designed room layout.
Amenities
10
The hotel has great amenities but lacks some essentials like toothbrushes.
Value for Money
10
Most guests felt the stay provided good value, especially with large family accommodations.
Food and Beverage
10
Breakfast had limited options and ran out of food items earlier than expected.
Overall Experience
10
Overall, guests had enjoyable stays with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:56

Property Description

Luxurious Suites with Modern Amenities

Unwind and Stay Fit

Convenient Location and Complimentary Services

Experience comfort and convenience at Homewood Suites by Hilton Charlotte Ballantyne, NC. Indulge in spacious suites with free Wi-Fi, a fully equipped kitchen, and entertainment options. Stay active at the fitness center, then relax by the outdoor pool. With easy access to the airport and nearby attractions, plus complimentary breakfast and parking, your stay is hassle-free. Book now and don't miss the exclusive Evening Reception every Wednesday.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

10
Based on 542 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
C
Charles • family_with_children • us
10
The property and staff met all our expectations.
Pros:

Our experience was overall great. We were there for an outpatient surgical/dental procedure and the location was great.

Cons:

The first room we were to check into had a four odor when we walked in, but the front desk employee immediately changed us into another room, which was very clean and odor free. The only negative was the large heavy table sitting in the front of the couch. We have one large and one small, absolutely dominated the room and took up too much space, especially if you use the sofa pullout.

2026-01-27 • via Nuitee
A
Ayodeji • solo_traveller • us
8
2026-01-26 • via Nuitee
D
Daniel • couple • us
10
2026-01-25 • via Nuitee
J
Joy • couple • us
10
2026-01-21 • via Nuitee
J
Joy • couple • us
10
2026-01-21 • via Nuitee
O
Omaria • couple • us
10
For the few days I stayed I will say I will be back again!
Pros:

The cleanliness of the room and how spacious it was made the stay more comfortable!

Cons:

Didn’t have any dislikes about the property.

2026-01-21 • via Nuitee
J
Joy • couple • us
10
2026-01-21 • via Nuitee
M
Marcus • couple • us
10
2026-01-19 • via Nuitee
C
Carolyn • couple • us
9
2026-01-19 • via Nuitee
L
Lloyd • couple • us
10
Excellent. My stay was fantastic.
Pros:

Great breakfast. Location was great.

Cons:

Nothing

2026-01-19 • via Nuitee
R
Robin • family_with_children • us
9
Great trip to Panthers game.
Pros:

Breakfast was awesome

Cons:

The hotel was hidden

2026-01-18 • via Nuitee
A
Angela • couple • us
10
2026-01-10 • via Nuitee
A
Alfonso • solo_traveller • us
10
2026-01-09 • via Nuitee
J
Jose • family_with_children • ec
10
2026-01-05 • via Nuitee
S
Signa • family_with_children • us
8
Pros:

Very nice location plenty of restaurants

Cons:

Breakfast at hotel was limited

2025-12-23 • via Nuitee
D
Dennis • family_with_children • us
1
They entered my room unannounced at 2:00 in the morning
Pros:

Nothing

Cons:

The most unsafe and unprofessional staff I’ve ever encountered.

2025-12-22 • via Nuitee
S
Signa • couple • us
7
Pros:

The location was very nice in a well area with plenty of restaurants and some entertainment

Cons:

I didn't like the breakfast they ran out some food items way before the time for breakfast to be over and didn't accommodate for not having other options.Some the dishes in my room was left dirty in the cabinet.

2025-12-06 • via Nuitee
D
Daovong • couple • us
8
2025-11-30 • via Nuitee
J
JoAiken • family_with_children • us
10
2025-11-23 • via Nuitee
C
Carolyn • couple • us
9
Cons:

Amount of noise at night

2025-11-22 • via Nuitee