Homewood Suites by Hilton Charlotte Ballantyne, NC

Hotels
Homewood Suites by Hilton
10 (542 reviews)
12030 Copper Way , Charlotte , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
10
Some dishes were left dirty in the cabinet; bug bites mentioned.
Service
10
Brithany and Emma were highlighted as exceptional and accommodating.
Location
10
Very nice location with plenty of restaurants and close to highways.
Room Quality
10
Guests appreciated the spacious and well-designed room layout.
Amenities
10
The hotel has great amenities but lacks some essentials like toothbrushes.
Value for Money
10
Most guests felt the stay provided good value, especially with large family accommodations.
Food and Beverage
10
Breakfast had limited options and ran out of food items earlier than expected.
Overall Experience
10
Overall, guests had enjoyable stays with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:56

Property Description

Luxurious Suites with Modern Amenities

Unwind and Stay Fit

Convenient Location and Complimentary Services

Experience comfort and convenience at Homewood Suites by Hilton Charlotte Ballantyne, NC. Indulge in spacious suites with free Wi-Fi, a fully equipped kitchen, and entertainment options. Stay active at the fitness center, then relax by the outdoor pool. With easy access to the airport and nearby attractions, plus complimentary breakfast and parking, your stay is hassle-free. Book now and don't miss the exclusive Evening Reception every Wednesday.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

10
Based on 542 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
V
Vilen couple us
10
2026-03-23 via Nuitee
V
vanessagV3762OD Business
10
Michelle PeraltaI
Pros:

Loveee This Hotel
so clean
love the cleaning ladies so nice
good eats
great area
and Michelle Peralta Chefs Kiss Running the whole Program such a delight

2026-03-20 via Tripadvisor
S
Samuel family_with_children us
10
2026-03-20 via Nuitee
O
O6044WVjoes Business
10
Amazing Custom Service
Pros:

Great check-in experience! Emma at the front desk was a pure pleasure to talk with. Emma has amazing customer service skills, very professional and polite.

2026-03-17 via Tripadvisor
K
katierA7511DX Family
10
MICHELLE WAS AMAZING 10/10
Pros:

My son and I stayed here for a staycation and it was amazing! The staff was very accommodating and Michelle made sure to go the extra mile to make sure we were taken care of! I’ll definitely be returning!

2026-03-17 via Tripadvisor
G
GoPlaces27623881832 Solo travel
10
Another Great Stay!
Pros:

This is my favorite place to stay anytime I am in the Charlotte area. The front desk is always so kind and helpful. It is near the Ballantyne Bowl, which is great if you're looking for good places to eat. Highly recommend staying here.

2026-03-16 via Tripadvisor
D
Discover40980051534 Business
10
Visiting Charlotte
Pros:

I came here for a business trip and needed some where Clean and close to different shopping centers. This place exceeded my expectations. I would definitely recommend this to anyone coming into town for business trip or just a safe clean place to stay when you’re in Charlotte.

2026-03-12 via Tripadvisor
3
332kendalll Business
10
Good experience
Pros:

Overall a good experience at this establishment! For the price you get plenty of lovely amenities and the staff were lovely people.

2026-03-12 via Tripadvisor
W
W6852GCcrystalr Family
10
Exceptional Stay Thanks to Michelle
Pros:

I had an amazing stay at Homewood Suites by Hilton Charlotte Ballantyne this past February! From the moment I arrived, the experience was welcoming, comfortable, and truly memorable.

One of the biggest highlights of my stay was Michelle and her incredible team. Michelle and the rest of her staff were absolutely amazing! Their professionalism, kindness, and genuine hospitality made such a difference. They went above and beyond to make sure everything was perfect, always greeting guests with a smile and making everyone feel valued and appreciated.

The suite itself was spacious, spotless, and very well maintained. I loved having a full kitchen and a comfortable living area—it really made the space feel like a home away from home. The bed was extremely comfortable, and the hotel was quiet and relaxing, which made it easy to rest after a long day.

The complimentary breakfast each morning was another great perk. There were plenty of options, everything was fresh, and the dining area was clean and inviting.

The location in the Ballantyne area is also fantastic—close to restaurants, shopping, and convenient to the surrounding Charlotte area while still feeling peaceful and relaxed.

Overall, my stay was outstanding. Thanks to Michelle and her wonderful team, this hotel truly stands out. I highly recommend Homewood Suites by Hilton Charlotte Ballantyne to anyone visiting the area, and I’m already looking forward to staying again!

2026-03-12 via Tripadvisor
9
962juanestebanr Business
10
Brithany was great
Pros:

Brithany help me with everything I needed right away!

2026-03-08 via Tripadvisor
A
Andrea family_with_children us
9
2026-03-04 via Nuitee
6
650sterlingw Business
10
Great Experience R.Ramsey
Pros:

After a long four-hour drive from Atlanta, I was truly appreciative of the warm welcome I received upon arriving at the hotel. I was greeted politely and professionally, and the check-in process was smooth and seamless.

Brithany was especially helpful, courteous, and professional. She made the entire experience pleasant and stress-free, which meant a lot after a long day of travel.

Based on the outstanding service I received, I would absolutely recommend this hotel and will certainly be returning in the future.

Thank you, Brithany, for your wonderful hospitality!

2026-02-27 via Tripadvisor
E
Erica couple us
10
2026-02-25 via Nuitee
D
dianemB7380CL Family
10
Great overnight stay!
Pros:

The Ballantyne Homewood Suites is one of the newer hotels. It is conveniently located within an area of various restaurants and shops. We had our choice of where to go for dinner. The entryway and dining area of the hotel are very attractive. Our room was lovely, it smelled clean and the bed was comfortable. Everyone we dealt with was pleasant, especially the early morning breakfast crew who served up a hearty, hot buffet. I would highly recommend this hotel for a stay.

2026-02-24 via Tripadvisor
S
Sharon couple us
10
2026-02-24 via Nuitee
W
W1335LDjustine Solo travel
10
Shout out Emma!!
Pros:

I have had a great experience staying at this hotel. It’s very cleanly and the breakfast is great. Special shout out to Emma for being such a great person she has made my experience here truly outstanding. She definitely needs a raise for her great work ethic

2026-02-04 via Tripadvisor
8
80chadv Business
10
Great Experience
Pros:

Emma at the front desk was so helpful. I came in after a long drive and was having issues with my phone getting into the Hilton app. Emma took my phone and didn't stop until my issue was resolved. I appreciated her going the extra mile.

2026-01-28 via Tripadvisor
C
Charles family_with_children us
10
The property and staff met all our expectations.
Pros:

Our experience was overall great. We were there for an outpatient surgical/dental procedure and the location was great.

Cons:

The first room we were to check into had a four odor when we walked in, but the front desk employee immediately changed us into another room, which was very clean and odor free. The only negative was the large heavy table sitting in the front of the couch. We have one large and one small, absolutely dominated the room and took up too much space, especially if you use the sofa pullout.

2026-01-27 via Nuitee
J
jeffreyp149 Solo travel Nashville, Davidson County, Tennessee
10
AWSOME
Pros:

Great hotel very friendly staff. They remember my name too.

2026-01-26 via Tripadvisor
A
Ayodeji solo_traveller us
8
2026-01-26 via Nuitee