Candlewood Suites Sayre, PA

Hotels
•
Candlewood Suites
7.6 (160 reviews)
2775 Elmira Street , Sayre , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Laundry
See all facilities

Review Highlights

Pros:
Convenient location near stores/hospital and I-86
Helpful/front desk and cleaning staff mentioned multiple times
Clean rooms reported by several guests
Good amenities: gym, laundry, kitchen
Quiet property with easy highway access
Cons:
Multiple reservation and billing issues (missing bookings, disputed charges, manager-related complaints)
Serious cleanliness incidents (dirty dishes, hair in shower, bedding/towels smelling)
Room maintenance problems (broken faucets, bathroom fan, door not closing)
Guests reported being told to leave after a threat on property
Items removed from guest fridge / personal loss reported

Categories

Cleanliness
6.4
Mixed reports: several guests praised cleanliness and 'very clean' rooms, but multiple strong negative incidents (dirty dishes in dishwasher, shower with someone else's hair, bedding/towels smelling like dirt/rust, housekeeping entering without knocking) lower the score.
Service
8.6
Service is mixed but often positive: multiple mentions of great, helpful front desk and cleaning staff; however there are serious service failures (reservation not forwarded, contested charges by management, being asked to leave after a threat) which temper the high marks.
Location
9
Consistently praised: convenient access to stores, hospital, I-86, quiet location and good proximity to amenities; one comment about being far from the lakes lowers it slightly.
Room Quality
6.6
Room condition is inconsistent: some guests enjoyed the space and kitchen, others reported broken faucets, a non-closing restroom door, broken bathroom fan and generally outdated facilities.
Amenities
8.4
Strength in amenities: gym, laundry, kitchen facilities and other guest services were praised; some practical issues noted (no breakfast, keycard reliability, parking/trailer charging dispute) but overall amenities are a strong point.
Value for Money
6.6
Value concerns due to extra or disputed charges (comforter fee, daily trailer parking fee), a reported booking/charge reversal issue and at least one guest losing items from their fridge — lowers perceived value despite reasonable facilities.
Food and Beverage
6.8
Limited F&B: some basics available (coffee, hot water, ice) but guests reported no breakfast and one report of food removed from a guest fridge; overall F&B is minimal to average.
Overall Experience
8.4
Overall impression is mixed but leans positive for many: several guests call the property great and would stay again, staff often praised, yet a number of guests experienced serious issues (eviction after a threat, reservation nightmares, billing disputes) making stays highly variable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Modern Amenities

A fitness centre and business centre await you at Candlewood Suites Sayre. Enjoy free WiFi access throughout the property for your convenience.

Home-like Comfort

Relax in our studios and suites equipped with a flat-screen TV and a full kitchen. Upgrade to select suites featuring a comfortable sofa bed for extra relaxation.

Convenient Services

Benefit from a 24-hour front desk and laundry facilities during your stay at Sayre Candlewood Suites. Take advantage of our free parking, making your travel hassle-free.

Experience the perfect blend of comfort and convenience at Candlewood Suites Sayre. Book now to secure your stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ELM

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 160 reviews
Cleanliness: 6.4
Service: 8.6
Location: 9
Room Quality: 6.6
Amenities: 8.4
Value for Money: 6.6
Food and Beverage: 6.8
Overall Experience: 8.4
D
Donna • solo_traveller • us
10
Excellent value!!!
Pros:

We had a nice kitchen setup in our room, which is very important to us. It was very clean & comfortable and staff was excellent. My husband also enjoyed using the equipment in the exercise room.

Cons:

There are no complaints whatsoever.

2026-11-02 • via Nuitee
D
Duane87 • family_with_children • us
5
Pros:

Enjoyed the location the size of the room and staff was considerate for the most part

Cons:

Well was having a good time until my family gets told we had to leave because of a threat that was made towards us while we was on your property
So was not happy about that

2026-10-22 • via Nuitee
D
Duane87 • family_with_children • us
5
Pros:

I felt safe was comfortable and enjoyed the home feeling
Enjoyed the kitchen the living space and the location

Cons:

Um being threatened by someone that wasn't staying there and that person got us kicked out

2026-10-22 • via Nuitee
R
Rits_Travel • family_with_children • us
9
2026-10-19 • via Nuitee
L
lesley • solo_traveller • us
5
Pros:

Location of room and amenities. The front desk and cleaning staff were absolutely amazing.

Cons:

The general manager Tabatha Ash charged us $250 for a damaged comforter. Told us we could leave our trailer in the parking lot out of the way then started charging us $60 per day just because she wanted to. The parking lot here is practically empty every day. The trailer is in a side lot out of the way of everything...

2026-10-10 • via Nuitee
R
Reyes • couple • us
1
2026-09-19 • via Nuitee
S
Soo-hyun • family_with_children • us
4
Cons:

Overall, the facilities were outdated, but most importantly, the restroom door would not close, which was very inconvenient.

2026-09-12 • via Nuitee
S
S.F. • solo_traveller • pk
8
Pros:

Very good property all facilities are good including laundry for guests

Cons:

Far from the lakes

2026-09-10 • via Nuitee
C
Cassidy • solo_traveller • us
6
2026-09-09 • via Nuitee
J
Jennifer • solo_traveller • us
10
Pros:

Location was great, quick access to stores and to the hospital

2026-08-28 • via Nuitee
S
Shannon • couple • us
10
Pros:

Very clean. Great rooms great staff

2026-08-23 • via Nuitee
L
Lisa • solo_traveller • us
7
2026-08-21 • via Nuitee
M
Moore • solo_traveller • us
10
2026-08-20 • via Nuitee
L
Linda • couple • us
10
Great property would stay again if the occasion arises.
Pros:

Easy access to I86 without the highway noise.

Cons:

I had no issues with the property.

2026-08-18 • via Nuitee
C
Clayton • couple • us
10
Better than expected
Pros:

Clean and comfortable and quiet close to stores and eateries

2026-07-12 • via Nuitee
M
Madeline • couple • us
1
Never again.
Cons:

All of the faucets in our room were broken. The fan in the bathroom also didn’t work and the shower was covered in someone else’s hair. The dishwasher was left full of dirty dishes upon arrival. Our bedding and towels smelled like dirt and rust and the front desk would not give us new bedding. At 9:00 in the morning someone from housekeeping (we think) took it upon herself to enter our room without knocking. We were changing when she entered the room. Check out is at 12:00 so I have no idea why someone was coming to clean our room.

2026-07-12 • via Nuitee
N
Nanci • solo_traveller • us
10
2026-06-29 • via Nuitee
A
AVIA • family_with_children • us
8
Clean on the road
Pros:

Clean on the road
lovely crew

Cons:

My reservation wasn’t exist there. I had to cancel and rebook. They don’t work well with booking. They said they had few problems with it. I never had such problem with reservation anywhere else

2026-06-29 • via Nuitee
C
Caio • solo_traveller • br
5
Não foi boa
Pros:

Tem café, água quente e gelo a vontade

Cons:

Acabou a água, os funcionários são despreparados, não conversam entre si. Retiraram todas as coisas da minha geladeira e jogaram no lixo. Um prejuízo superior a $50 dólares

2026-06-15 • via Nuitee
C
Claudia • solo_traveller • de
9
2026-06-13 • via Nuitee