DoubleTree by Hilton Johor Bahru

Hotels
•
Doubletree by Hilton
8.7 (3344 reviews)
01-02 Menara Landmark, No. 12 Jalan Ngee Heng, Ibrahim International Business District (IIBD) , Johor Bahru , my

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Cons:
Old and smelly bedding
Noise from nearby construction

Categories

Cleanliness
8.38
Overall positive sentiments about cleanliness with some concerns about maintenance.
Service
9.25
Friendly and helpful staff were frequently praised by multiple reviewers.
Location
8.69
Location was described as convenient with access to shopping and good food.
Room Quality
8.44
Rooms were generally described as clean and comfortable, though one review mentioned issues with bedding.
Amenities
8.57
Amenities were satisfactory with a notable mention of warm cookies at check-in.
Value for Money
8.43
Perceived value was good, despite some criticisms regarding specific bedding.
Food and Beverage
9.08
Food quality was praised across multiple reviews for its variety and deliciousness.
Overall Experience
8.75
Overall positive experiences were shared with some minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:56

Property Description

Luxurious Accommodations
Indulge in elegantly furnished rooms and suites with modern amenities, including a pillow menu and premium toiletries.

Dining Excellence
Savor a culinary journey at Makan Kitchen and Tosca Italian Trattoria offering a diverse range of Asian and International cuisines with scenic views.

Business and Leisure Options
Enjoy access to a large outdoor pool, modern meeting rooms, and friendly staff offering shuttle services and sightseeing tours for a memorable stay.

Book your luxurious stay at Doubletree by Hilton Hotel Johor Bahru today and experience unparalleled comfort and convenience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 10.43
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 3344 reviews
Cleanliness: 8.38
Service: 9.25
Location: 8.69
Room Quality: 8.44
Amenities: 8.57
Value for Money: 8.43
Food and Beverage: 9.08
Overall Experience: 8.75
R
Rodelia • extended_group • sg
10
We enjoy our stay. Everything was great
Pros:

Breakfast was excellent

Cons:

None

2026-03-06 • via Nuitee
M
Md Nurul Irfan • family_with_children • sg
9
Pros:

Forthcoming staffs, and clean room

Cons:

Nil

2026-03-06 • via Nuitee
M
Marcin • family_with_children • pl
10
Pros:

Breakfast

2026-03-06 • via Nuitee
Y
YongHuei • extended_group • my
5
2026-03-06 • via Nuitee
N
Norhidayati • family_with_children • my
10
Comfortable, pleasant, and very enjoyable stay. Will definitely come again.
Pros:

The room is very comfortable and clean, the food delivered to the room is very tasty.
My child is very happy and comfortable with all the facilities provided.
The staff is very nice and helpful. Everything went smoothly.

Cons:

There is nothing that my family and I don't like. We really like and enjoy being there. I can't find any faults, weaknesses or anything that makes me feel like complaining,

2026-03-05 • via Nuitee
B
badrol • family_with_children • my
9
Good
Pros:

Good

Cons:

Good

2026-03-03 • via Nuitee
F
Flavio • couple • br
10
2026-03-03 • via Nuitee
P
paddy • couple • gb
8
Pros:

Good position right by central station.
Good views of city from 24th floor.
Nice pool area.
Great breakfast massive choice.

Cons:

Initially unpleasant smell in room

2026-03-02 • via Nuitee
R
Rie • couple • jp
10
2026-02-28 • via Nuitee
I
Isabelle Thu Anh • solo_traveller • fr
10
2026-02-26 • via Nuitee
S
Seo • family_with_children • kr
8
Pros:

호텔 자체는 좋구요 직원들도 친절했습니다. 딸아이가 많이 피곤해서 인지 침대시트에 지도를 그렸었는데 아침에 전화하니 식사후 바로 교체가 되어 있었습니다. 수영장도 좋아요.

Cons:

근처에 지하철역이나 싱가폴-말레이시아 국경 체크포인트가 넘 멀어서 택시나 렌트카가 아니고서는 가기가 매우 힘들고 주위의 공사중이라 호텔까지 가기 힘듦. 식사, 샤워 등이 아쉬움

2026-02-25 • via Nuitee
K
Krishnan • couple • my
7
Looking forward to stay again in future.
Pros:

The cleaniness of the property and the location.

Cons:

The rate on the weekends were at high site.

2026-02-24 • via Nuitee
H
Huiting • family_with_children • sg
10
2026-02-23 • via Nuitee
K
Kanimoli • family_with_children • sg
9
Pros:

Facilities

Cons:

Location. Lots of road works.

2026-02-23 • via Nuitee
H
Hendrikus • couple • nl
8
2026-02-23 • via Nuitee
N
NORSALENAWATY • couple • my
8
I will repeat.
Pros:

Very comfortable, very clean, food is good and best service

Cons:

Your TV channel is so boring. For such a high room rate, staying in the room is not the best option since room entertainment is not up to your standard.

2026-02-23 • via Nuitee
N
Nor-Raziah • family_with_children • sg
9
2026-02-22 • via Nuitee
S
Seri Diana • family_with_children • my
10
2026-02-22 • via Nuitee
D
Daphne • couple • sg
8
2026-02-22 • via Nuitee
S
Sarra • family_with_children • fr
10
2026-02-14 • via Nuitee