DoubleTree by Hilton Johor Bahru

Hotels
•
Doubletree by Hilton
8.7 (3468 reviews)
01-02 Menara Landmark, No. 12 Jalan Ngee Heng, Ibrahim International Business District (IIBD) , Johor Bahru , my

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Cons:
Old and smelly bedding
Noise from nearby construction

Categories

Cleanliness
8.38
Overall positive sentiments about cleanliness with some concerns about maintenance.
Service
9.25
Friendly and helpful staff were frequently praised by multiple reviewers.
Location
8.69
Location was described as convenient with access to shopping and good food.
Room Quality
8.44
Rooms were generally described as clean and comfortable, though one review mentioned issues with bedding.
Amenities
8.57
Amenities were satisfactory with a notable mention of warm cookies at check-in.
Value for Money
8.43
Perceived value was good, despite some criticisms regarding specific bedding.
Food and Beverage
9.08
Food quality was praised across multiple reviews for its variety and deliciousness.
Overall Experience
8.75
Overall positive experiences were shared with some minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:56

Property Description

Luxurious Accommodations
Indulge in elegantly furnished rooms and suites with modern amenities, including a pillow menu and premium toiletries.

Dining Excellence
Savor a culinary journey at Makan Kitchen and Tosca Italian Trattoria offering a diverse range of Asian and International cuisines with scenic views.

Business and Leisure Options
Enjoy access to a large outdoor pool, modern meeting rooms, and friendly staff offering shuttle services and sightseeing tours for a memorable stay.

Book your luxurious stay at Doubletree by Hilton Hotel Johor Bahru today and experience unparalleled comfort and convenience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

The swimming pool and changing rooms (including the steam room and jacuzzi) will be closed from March 23, 2026 to May 22, 2026 for maintenance purposes. We apologize for the inconvenience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Apr 20, 2026 until Fri, May 22, 2026
Hot tub/jacuzzi is closed from 2026-05-22 until 2026-04-20

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 10.43
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 3468 reviews
Cleanliness: 8.38
Service: 9.25
Location: 8.69
Room Quality: 8.44
Amenities: 8.57
Value for Money: 8.43
Food and Beverage: 9.08
Overall Experience: 8.75
M
Moni • couple • my
10
2026-05-01 • via Nuitee
N
Nurul Afiah • couple • sg
10
2026-05-01 • via Nuitee
U
UTHAYA • solo_traveller • my
10
2026-04-30 • via Nuitee
N
Naz GHAZALI • family_with_children • my
9
Pros:

Everything

Cons:

Nothing

2026-04-30 • via Nuitee
C
Claude • couple • lu
8
nice stay in JB, hope going back
Pros:

the cleanliness of the hotel and kindness of all staff from bellman, reception, breakfast, housekeeping,… All

Cons:

top management very open minded for improvement, in clear nothing to report here

2026-04-30 • via Nuitee
R
Remy • extended_group • sg
10
2026-04-28 • via Nuitee
N
Nurul shaheera • family_with_children • my
10
2026-04-27 • via Nuitee
A
AZM64 • solo_traveller • my
9
2026-04-27 • via Nuitee
N
Neha • solo_traveller • us
9
Comfortable stay
Pros:

Little pricy but Meets expectations of Double tree brand

Cons:

Great food

2026-04-27 • via Nuitee
U
ungku long • solo_traveller • my
8
Pros:

Travelling, briskwalk

Cons:

Did not do anything

2026-04-27 • via Nuitee
Z
Zainab • couple • my
10
Overall stay was very good
Pros:

Going to the entrance is inconvenient because of the construction at the roadside

Cons:

None

2026-04-26 • via Nuitee
S
Shen • couple • sg
7
Can be a preferable place to stay.
Pros:

The shower is very good, the shampoo and body soap is superb.

Cons:

Swimming pool is under Reno.

2026-04-24 • via Nuitee
E
Ei Mua • extended_group • sg
10
Very comfortable room and good breakfast
Pros:

The room is big and clean

Cons:

Nil

2026-04-23 • via Nuitee
M
Mustaza • couple • my
9
2026-04-23 • via Nuitee
S
Siti Amirah • couple • my
8
2026-04-22 • via Nuitee
J
Joanna • couple • my
6
2026-04-21 • via Nuitee
I
Ian • solo_traveller • nz
8
2026-04-21 • via Nuitee
K
KS • solo_traveller • my
5
2026-04-21 • via Nuitee
T
Theng Liang • couple • sg
8
2026-04-21 • via Nuitee
G
GC • solo_traveller • sg
9
2026-04-19 • via Nuitee