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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Children's playground
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Sauna
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Dry cleaning
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Breakfast in the room
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Spa/wellness center
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Pool with view
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Electric vehicle charging station
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Toilet with grab rails
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Sun loungers or beach chairs
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Visual aids: Braille
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Delivered food - securely covered
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in elegantly furnished rooms and suites with modern amenities, including a pillow menu and premium toiletries.
Dining Excellence
Savor a culinary journey at Makan Kitchen and Tosca Italian Trattoria offering a diverse range of Asian and International cuisines with scenic views.
Business and Leisure Options
Enjoy access to a large outdoor pool, modern meeting rooms, and friendly staff offering shuttle services and sightseeing tours for a memorable stay.
Book your luxurious stay at Doubletree by Hilton Hotel Johor Bahru today and experience unparalleled comfort and convenience.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
The swimming pool and changing rooms (including the steam room and hot tub) will be closed March 23, 2026 - June 19, 2026 for maintenance purposes. We apologize for the inconvenience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for MYR 150 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Property Accessibility
- Ramp: Yes
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: Yes
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Chair: Mobile
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 36
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 37
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
Great breakfast spread and facilities
Check-inn and check out process took longer than expected, staff professionalism could have been better. Waiting time is a deal breaker for me so I don't think I'll be a returning customer
The deco, room and the staff friendly
The tv channel not meet our expectation, got to be variety of chanel selection, got issue about the tiles inside the room got cracked and might b can be injured if steps on it, already inform while check out
Mooi hotel, vriendelijk personeel
Ligging is niet echt optimaal te noemen
Good location good amenities
Mosquitoes in the gym
clean room, comfy bed
price is expensive
Perfect
Nothing
It was reliable
Gym was quite limited and the pillows were a little uncomfortable
Quite friendly staff
I had a very disappointing experience.
Shortly after I checked in, another guest unlocked my room and attempted to enter. Thankfully, I had engaged the security latch. They even said, “Why haven’t you checked out? This is our room today.” I had literally just checked in, so it was shocking that my room had apparently been assigned to someone else. This is a serious security issue that should never happen, especially at a hotel of this standard.
The second issue was the air conditioning. I returned to my room around 2:00 a.m. after attending a wedding, only to find the room unbearably hot. I tried turning the air conditioning off and on again, and even took a shower hoping it would cool down, but nothing changed. I was sweating until around 3:30 a.m. and eventually fell asleep only because I was completely exhausted. The room remained hot throughout the night, and I woke up in the morning still sweating because the air conditioning had never cooled the room.
To make matters worse, I later found out that my friend’s room had the exact same air conditioning issue, so it clearly wasn’t an isolated incident.
This was far below what I expected from a 5-star hotel. Between the serious security lapse and the widespread air conditioning problem, the experience felt more like staying in a budget hotel while paying for 5-star service and rates. I am extremely disappointed.
The staff was warm and friendly and very quick to act on requests from customers. The room was clean and the bed and pillows were very comfortable. The toilet was clean and the shower pressure was strong.
Pillow menu
None
Suasana hotel, sepanjang lorong bilik wangi sgt dgn aroma mcm terapi. Sangat2 tenang.
Cermin bilik air. Hahhahahaha. Nampak bayang oiii. 😁
Overall, I had a pleasant stay. The room was clean and comfortable, and the staff were friendly and helpful. Breakfast was good with a decent variety of options. One suggestion for improvement would be to provide a drinking water dispenser in the lobby for guests' convenience.
Overall, there wasn't anything I particularly disliked. My only suggestion would be to provide a drinking water dispenser in the lobby, as it would be more convenient for guests.
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