DoubleTree by Hilton Johor Bahru

Hotels
•
Doubletree by Hilton
8.7 (3585 reviews)
01-02 Menara Landmark, No. 12 Jalan Ngee Heng, Ibrahim International Business District (IIBD) , Johor Bahru , my
+6072686868

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Cons:
Old and smelly bedding
Noise from nearby construction

Categories

Cleanliness
8.38
Overall positive sentiments about cleanliness with some concerns about maintenance.
Service
9.25
Friendly and helpful staff were frequently praised by multiple reviewers.
Location
8.69
Location was described as convenient with access to shopping and good food.
Room Quality
8.44
Rooms were generally described as clean and comfortable, though one review mentioned issues with bedding.
Amenities
8.57
Amenities were satisfactory with a notable mention of warm cookies at check-in.
Value for Money
8.43
Perceived value was good, despite some criticisms regarding specific bedding.
Food and Beverage
9.08
Food quality was praised across multiple reviews for its variety and deliciousness.
Overall Experience
8.75
Overall positive experiences were shared with some minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:56

Property Description

Luxurious Accommodations
Indulge in elegantly furnished rooms and suites with modern amenities, including a pillow menu and premium toiletries.

Dining Excellence
Savor a culinary journey at Makan Kitchen and Tosca Italian Trattoria offering a diverse range of Asian and International cuisines with scenic views.

Business and Leisure Options
Enjoy access to a large outdoor pool, modern meeting rooms, and friendly staff offering shuttle services and sightseeing tours for a memorable stay.

Book your luxurious stay at Doubletree by Hilton Hotel Johor Bahru today and experience unparalleled comfort and convenience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

The swimming pool and changing rooms (including the steam room and hot tub) will be closed March 23, 2026 - June 19, 2026 for maintenance purposes. We apologize for the inconvenience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 10.43
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 3585 reviews
Cleanliness: 8.38
Service: 9.25
Location: 8.69
Room Quality: 8.44
Amenities: 8.57
Value for Money: 8.43
Food and Beverage: 9.08
Overall Experience: 8.75
F
Farah nadiah • solo_traveller • my
10
Pros:

Suasana hotel, sepanjang lorong bilik wangi sgt dgn aroma mcm terapi. Sangat2 tenang.

Cons:

Cermin bilik air. Hahhahahaha. Nampak bayang oiii. 😁

2026-07-04 • via Nuitee
S
Shirley • couple • sg
8
2026-07-04 • via Nuitee
N
Nur Hasya • couple • my
10
2026-07-02 • via Nuitee
X
Xiaowen • family_with_children • sg
8
A comfortable and enjoyable stay with friendly staff and a clean room.
Pros:

Overall, I had a pleasant stay. The room was clean and comfortable, and the staff were friendly and helpful. Breakfast was good with a decent variety of options. One suggestion for improvement would be to provide a drinking water dispenser in the lobby for guests' convenience.

Cons:

Overall, there wasn't anything I particularly disliked. My only suggestion would be to provide a drinking water dispenser in the lobby, as it would be more convenient for guests.

2026-07-01 • via Nuitee
I
Iskandar Mustafa • solo_traveller • sg
6
2026-06-29 • via Nuitee
P
Pieh Ching • couple • my
7
2026-06-29 • via Nuitee
Q
Qistina • family_with_children • my
8
Convenient & Comfortable
Pros:

I appreciated that when we arrived late in the night the reception staff was attentive and helpful.

Cons:

I believe the staff manning the juice bar during breakfast could be a lot more courteous.

2026-06-25 • via Nuitee
C
Clarissa • solo_traveller • de
9
2026-06-24 • via Nuitee
N
Nurizzati Natasha binti • couple • my
10
Cozy
Pros:

The food

Cons:

None

2026-06-22 • via Nuitee
M
Muhammad • extended_group • ae
9
2026-06-21 • via Nuitee
R
Ramanathan • couple • in
10
Comfortable
Pros:

Location and cleanliness

Cons:

Highly overpriced

2026-06-20 • via Nuitee
A
Asmady • family_with_children • my
8
2026-06-20 • via Nuitee
A
AJAY KUMAR • family_with_children • sg
10
2026-06-19 • via Nuitee
S
Siti Jamilah • family_with_children • my
9
2026-06-19 • via Nuitee
K
Kachong • couple • sg
9
2026-06-18 • via Nuitee
N
Nureen Mohd • solo_traveller • sg
9
Pros:

NA

Cons:

NA

2026-06-18 • via Nuitee
N
NURUL HUDA • couple • sg
10
Love it
Pros:

Perfect location

Cons:

NA

2026-06-18 • via Nuitee
R
Raspal Kaur • solo_traveller • my
8
Pros:

The location is very near to the train station

Cons:

The water bottles. It will be best to given mineral water instead of refill water.

2026-06-18 • via Nuitee
S
seng chai • couple • my
9
2026-06-17 • via Nuitee
N
Nurfarhana Saidah • couple • sg
8
2026-06-16 • via Nuitee