Hotel Palatina "Hotel-Restaurant"

Hotels
8.2 (2216 reviews)
Gartenstr. 8 , Heidelberg , de
+49 6321 924000

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Garden
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Nice breakfast
Cons:
High breakfast price
Language barriers with staff
Inconsistent room features

Categories

Cleanliness
7.91
Specific sentiment from text indicates the hotel is generally clean but some areas may be in need of maintenance.
Service
8.38
Overall friendly service from staff; some guests noted language barriers with certain personnel.
Location
8.92
Great location near the train station and city center, making it convenient for guests.
Room Quality
8.37
Rooms are described as large, cozy, and well-maintained, contributing positively to the stay.
Amenities
7.9
Amenities are adequate, though some guests noted limited offerings like allergen-friendly bedding.
Value for Money
7.36
Some guests felt the breakfast was overpriced compared to the quality and selection.
Food and Beverage
8.41
Guests enjoyed the breakfast and overall dining experience, with positive comments about the restaurant.
Overall Experience
8.38
Generally positive experiences with minor issues addressed efficiently.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:30

Property Description

Former Wine-Growing Estate Turned Luxurious Hotel

Located in Neustadt an der Weinstraße, in the heart of the Palatinate Forest, Hotel Palatina offers a unique stay on a former wine-growing estate.

Luxurious Rooms and Spa

The 38 richly decorated rooms at Hotel Palatina boast high-quality furniture and modern amenities, including a 32-inch flat-screen TV and cozy bathrobes and slippers. Guests can unwind in the spacious spa and wellness area, free of charge.

Delicious Dining and Convenient Location

Start your day with a hearty breakfast buffet and savor dinner at the in-house restaurant. With private parking on site and proximity to Neustadt Main Station and major motorways, exploring the charming towns of Karlsruhe and Heidelberg is a breeze.

Ready to experience the charm of Hotel Palatina? Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FKB

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2216 reviews
Cleanliness: 7.91
Service: 8.38
Location: 8.92
Room Quality: 8.37
Amenities: 7.9
Value for Money: 7.36
Food and Beverage: 8.41
Overall Experience: 8.38
R
Reinhard • solo_traveller • de
8
2026-07-25 • via Nuitee
V
vanilnoir • solo_traveller • ch
10
Das Hotel in Bahnhofsnähe war perfekt für mich. Gerne komme ich wieder. 👍
Pros:

Der Service war hervorragend 😀Das Zimmer klein und sehr fein.

2026-07-24 • via Nuitee
D
Dieter • solo_traveller • de
8
Pros:

Schönes Zimmer die Lage ist gut.
Personal freundlich

Cons:

Frühstück hätte etwas vielfältige r sein können.

2026-07-23 • via Nuitee
T
Tina • couple • dk
5
2026-07-23 • via Nuitee
M
Mobarak Shah • family_with_children • dk
10
2026-07-23 • via Nuitee
H
Hans u. Gerda • couple • de
7
Pros:

wir waren mit unserem Hund da....das hat super funktioniert und das Zimmer war optimal für diesen Zweck in Größe u. auch die Lage im Hotel war schön, mit einem kl. Innenhof vor dem Zimmer mit Sitzgruppe zum Verweilen!! Das Frühstück war gut und es gab für unseren Geschmack eine sehr schöne Speisekarte am Abend, hier war auch das Preis-Leistungs-Verhältnis wirklich in Ordnung !

2026-07-20 • via Nuitee
J
John • couple • gb
7
As I said comfortable good location but unfriendly staff and very expensive breakfast
Pros:

Location good

Cons:

Staff were unfriendly except for one male member. The breakfast was extremely expensive as was a bottle of water for the room .

2026-07-19 • via Nuitee
O
Olav • couple • no
8
Veldig bra!
Pros:

Sentralt, god parkering, egen sykkel garasje, fint utgangspunkt for sykkelturer, god frokost, fint uteområde

Cons:

Savnet kjøleskap på rommet.

2026-07-19 • via Nuitee
C
Christian • couple • de
7
2026-07-19 • via Nuitee
P
Petra • solo_traveller • de
1
2026-07-19 • via Nuitee
D
Daniel • couple • ch
8
2026-07-18 • via Nuitee
S
Sabrina • solo_traveller • de
8
2026-07-17 • via Nuitee
H
Hans-Peter • solo_traveller • de
7
2026-07-14 • via Nuitee
F
filippo • solo_traveller • it
7
Neudtadt è un paese laborioso, con un bel centro storico con buone possibilità di sviluppo
Pros:

Lo spazio disponibile

Cons:

La mancanza di aria condizionata

2026-07-13 • via Nuitee
E
Elvira • solo_traveller • de
9
Pros:

Wir waren in Zimmer 201 untergebracht, sehr schönes grosses Zimmer, mit visuell abgetrennten Wohn-und Schlafbereich. Das Badezimmer war riesig, sehr modern - top .
Das Frühstücksbuffett hat für jeden Geschmack etwas zu bieten. Unter anderem gab es Obstsalat (keine Konserven), sowie diverses frisches Obst.
Eierspeisen wurden auf Bestellung frisch (und binnen 5 Minuten) zubereitet und an den Tisch gebracht.
Von unserer Seite eine klare Weiterempfehlung - wenn man nicht krampfhaft sucht, findet man nichts zu meckern 👍

2026-07-12 • via Nuitee
J
Joachim • extended_group • de
10
2026-07-12 • via Nuitee
E
Elvira • solo_traveller • de
9
Pros:

Hotel in guter Lage, nähe zum Hauptbahnhof und Innenstadt. Parkplätze am Hotel vorhanden. Frühstück hervorragend mit Wurst, Käse, Müsli, Obst und auf Wunsch Eierspeisen. Frühstück und Abendessen kann im Sommer im idyllischen Innenhof genossen werden.

2026-07-12 • via Nuitee
M
Monika • extended_group • de
8
Pros:

Sehr schönes Ambiente, nettes Personal, gutes Frühstück, sehr sauber, wir hatten zum Glück bei den warmen Temperaturen eine Klimaanlage im Zimmer. Das Hotel ist in unmittelbarer Nähe zum Bahnhof, so dass wir flexibel mit Bus oder Bahn zu den Events kamen

2026-07-12 • via Nuitee
S
Stefan • couple • de
9
2026-07-11 • via Nuitee
A
Anne • family_with_children • de
7
Pros:

Ruhige Lage, gute Ausstattung

Cons:

Geräusche vom Generator der Klimaanlage direkt an unserem Zimmer. Wurde ab 23Uhr ausgeschaltet.

2026-07-10 • via Nuitee