Hotel Palatina "Hotel-Restaurant"

Hotels
8.2 (2060 reviews)
Gartenstr. 8 , Heidelberg , de

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Pets allowed
Luggage storage
Fax/photocopying
Ironing service
Sauna
Massage services
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Nice breakfast
Cons:
High breakfast price
Language barriers with staff
Inconsistent room features

Categories

Cleanliness
7.91
Specific sentiment from text indicates the hotel is generally clean but some areas may be in need of maintenance.
Service
8.38
Overall friendly service from staff; some guests noted language barriers with certain personnel.
Location
8.92
Great location near the train station and city center, making it convenient for guests.
Room Quality
8.37
Rooms are described as large, cozy, and well-maintained, contributing positively to the stay.
Amenities
7.9
Amenities are adequate, though some guests noted limited offerings like allergen-friendly bedding.
Value for Money
7.36
Some guests felt the breakfast was overpriced compared to the quality and selection.
Food and Beverage
8.41
Guests enjoyed the breakfast and overall dining experience, with positive comments about the restaurant.
Overall Experience
8.38
Generally positive experiences with minor issues addressed efficiently.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:30

Property Description

Former Wine-Growing Estate Turned Luxurious Hotel

Located in Neustadt an der Weinstraße, in the heart of the Palatinate Forest, Hotel Palatina offers a unique stay on a former wine-growing estate.

Luxurious Rooms and Spa

The 38 richly decorated rooms at Hotel Palatina boast high-quality furniture and modern amenities, including a 32-inch flat-screen TV and cozy bathrobes and slippers. Guests can unwind in the spacious spa and wellness area, free of charge.

Delicious Dining and Convenient Location

Start your day with a hearty breakfast buffet and savor dinner at the in-house restaurant. With private parking on site and proximity to Neustadt Main Station and major motorways, exploring the charming towns of Karlsruhe and Heidelberg is a breeze.

Ready to experience the charm of Hotel Palatina? Book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FKB

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2060 reviews
Cleanliness: 7.91
Service: 8.38
Location: 8.92
Room Quality: 8.37
Amenities: 7.9
Value for Money: 7.36
Food and Beverage: 8.41
Overall Experience: 8.38
K
KRUSPE • family_with_children • de
8
Pros:

Gute Lage..nahe Bahnhof und Zentrum

2026-03-28 • via Nuitee
A
Antje • couple • de
8
2026-03-28 • via Nuitee
R
Roberto Pareras • family_with_children • de
8
Pros:

Freundlichkeit des Personals
Nachhaltigkeit ist dem Haus wichtig, es wird ein Zero-Waste Frühstück mit reichlicher Auswahl angeboten

2026-03-27 • via Nuitee
D
Dieter • family_with_children • de
9
Pros:

Sehr gute Lage in mitten der Stadt

2026-03-24 • via Nuitee
F
Friedrich • couple • de
9
alles okay
Pros:

Großes Zimmer, sehr gutes Frühstück und Abendessen

2026-03-24 • via Nuitee
M
Mario • extended_group • de
6
Gute Lage, gutes Frühstück.
Pros:

Sehr gutes Frühstück, auch mit glutenfreien Brötchen.

Cons:

Betten sehr tief und zu weich. Dünne Kopfkissen. Fahrstuhl zwar vorhanden aber wohl defekt. Wurde aber nicht kommuniziert. Zwei von uns waren schlecht zu Fuß, mussten zusehen, wie sie die Koffer nach oben bekamen.

2026-03-23 • via Nuitee
F
Frank • couple • de
10
Alles Bestens gewesen….👍
Pros:

Tolles Hotel,Tolle Lage……Restaurant war auch Super,und beim Frühstück hat auch nichts gefehlt….🤠

2026-03-23 • via Nuitee
M
Matthias • couple • de
2
Nie wider
Pros:

Rundum Baustelle
Parkplatz zu klein

Cons:

Extremer Geruch aus dem Bad. Der Abfluss „stank“
Bezug des Zimmers alles kalt. nach aufdrehen der Heizung (wir waren weg) nach 4 Stunden zurück. Der Geruch aus dem Abfluss war extrem stark. Leider schon 23.00 Uhr wir konnten kein Zimmer mehr bekommen „Ausgebucht“

2026-03-22 • via Nuitee
W
Wolfgang • couple • de
9
2026-03-22 • via Nuitee
L
Lara • family_with_children • de
7
tolle Lage, Zimmer Ausstattung solide mit Verbesserungspotential
Pros:

sehr freundliches Personal, 2 Zimmerkarten pro Zimmer, super Lage

Cons:

Unser Zimmer war sehr kalt, die Matratzen und Kissen waren sehr weich,
Waschbecken getrennt von Toilette

2026-03-22 • via Nuitee
F
Fritz • couple • de
8
Alles bestens
Pros:

Sehr großes Zimmer mit sehr schönem geräumigen Bad. Sehr gute Lage.

2026-03-22 • via Nuitee
M
Manfred • family_with_children • de
7
2026-03-21 • via Nuitee
S
Scharfbillig • solo_traveller • de
9
2026-03-21 • via Nuitee
P
Pavel Novák • extended_group • cz
7
2026-03-20 • via Nuitee
A
Andreas • couple • de
9
Pros:

Sehr gutes, vom Hotel geführte Restaurant!

2026-03-20 • via Nuitee
C
Corinna • extended_group • de
10
Alles bestens
Pros:

Lage,Anlage,Zimmer,Essen Frühstück

Cons:

Das man nur mit Karte bezahlen kann

2026-03-18 • via Nuitee
S
Svenja • family_with_children • de
8
2026-03-17 • via Nuitee
L
Lappel • couple • de
10
2026-03-12 • via Nuitee
S
Stephan • couple • de
8
2026-03-09 • via Nuitee
S
Stefan • solo_traveller • de
10
Pros:

Gute Lage, freundlicher und hilfsbereiter Empfang.

Cons:

Alles gut

2026-03-08 • via Nuitee