TownePlace Suites by Marriott Lancaster

Hotels
•
TownePlace Suites by Marriott
8.3 (74 reviews)
2024 West Avenue J 8 , Lancaster , US
+1 661-723-6709

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Fast check-in
Clean rooms
Nice staff / courteous
Decent breakfast
Dog friendly
Good location
Cozy / home away from home
Cons:
Ice only available on bottom floor
Mattresses very soft
Room by elevator / noisy; heavy footsteps from above
Unclear response on extended checkout (service inconsistency)

Categories

Cleanliness
9.4
Multiple mentions of clean rooms and explicit praise for cleanliness (including 'La limpieza').
Service
8.4
Generally positive (fast check-in, nice staff, courtesy) but one report of unclear/existing-customer priority on extended checkout.
Location
9.1
Explicitly noted as a 'Good location' in reviews.
Room Quality
6.2
Negative comments about very soft mattresses and noise (room by elevator, heavy foot traffic from above).
Amenities
7.8
Mixed: dog-friendly noted positively; minor amenity inconvenience (ice only available on bottom floor).
Value for Money
8.3
Standard quality for this hotel tier.
Food and Beverage
8.6
Described as a decent breakfast in the reviews.
Overall Experience
8.6
Overall positive tone: described as 'Cozy' and 'home away from home' despite some noise/checkout issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Luxurious Accommodations
Experience comfort and convenience at TownePlace Suites by Marriott Lancaster. Each room features a full kitchen, dining area, and a cozy seating area with a flat-screen TV. Start your day right with the complimentary daily breakfast and stay connected with the free WiFi provided in all rooms.

Fantastic Amenities
Take advantage of the outdoor pool, fitness center, and barbecue facilities during your stay. Enjoy the convenience of a 24-hour reception, dry cleaning services, and an onsite launderette. Whether you're here for business or leisure, we have everything you need for a relaxing stay.

Convenient Location
Explore nearby attractions like the Museum of Art and History or Racho Vista Golf Course, both just a short drive away. With Castaic Lake State Recreation Area and Palmdale Regional Airport in close proximity, your adventures are limitless. Book your stay now at TownePlace Suites by Marriott Lancaster.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMD

Location

Guest Reviews

8.3
Based on 74 reviews
Cleanliness: 9.4
Service: 8.4
Location: 9.1
Room Quality: 6.2
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 8.6
Overall Experience: 8.6
E
Eduardo • solo_traveller • us
9
2026-09-07 • via Nuitee
F
Fisherson • solo_traveller • us
7
Not so ritzy, ritzy
Pros:

Fast check-in

Cons:

Ice only available on the bottom floor.

2026-08-03 • via Nuitee
H
Holly • extended_group • us
8
Pros:

Clean, nice staff, decent breakfast, dog friendly. Good location

Cons:

Mattresses were very soft

2026-07-19 • via Nuitee
S
Sheila • couple • us
10
2026-07-16 • via Nuitee
V
Virginia • couple • us
8
2026-07-13 • via Nuitee
D
David • family_with_children • us
10
Excelente
Pros:

La limpieza y la cortesia

2026-07-12 • via Nuitee
C
Cruz • couple • us
8
2026-06-17 • via Nuitee
K
Krystal • solo_traveller • us
8
Cozy. Home away from home.
Pros:

Cozy. Home away from home!

Cons:

Room by elevator, got a bit noisy. Room in 3rd floor, heavy feet above room all hours of the night.

2026-06-12 • via Nuitee
K
Krystal • extended_group • us
8
Cozy. Home away from home.
Pros:

Cozy. Home away from home!

Cons:

Moderately noisy as room was by elevator; on 3rd floor and had heavy walkers at all hours of the night on fourth floor- also moderately noise. Didn’t like that they could not give me a straight answer when asked for an extended check out; they should prioritize existing customer as opposed to anticipated/ potential bookings.

2026-06-12 • via Nuitee
S
Sheila • couple • us
10
2026-05-25 • via Nuitee
S
Sway • solo_traveller • us
7
Too Expensive
Pros:

I liked that they had a great pool and barbecue pit for guests to use.

Cons:

I didn't like the staff particularly one named Jessica she was very rude and argumentative I spoke to management but I think she just told me what I wanted to hear but she didn't do anything. Also, one day we came back to our room from being out all day and the screen window was bent almost like someone was trying to get into our room.

2026-04-24 • via Nuitee
M
Michelle • couple • us
10
Super enjoyable stay clean, friendly staff cute breakfast
Pros:

Love the kitchenette

Cons:

No complaints

2026-03-23 • via Nuitee
S
Stephen • couple • us
10
2026-03-22 • via Nuitee
R
Robert • solo_traveller • us
8
2026-03-20 • via Nuitee
W
Wei • family_with_children • us
10
2026-03-16 • via Nuitee
P
Paul • family_with_children • us
10
2026-01-19 • via Nuitee
L
Lisa • extended_group • us
5
2025-11-30 • via Nuitee
L
Lisa • family_with_children • us
5
2025-11-30 • via Nuitee
B
Bertinus • family_with_children • nl
8
2025-10-31 • via Nuitee
A
Anton • couple • us
1
Cons:

I am extremely disappointed with my experience at this hotel. My credit card was charged twice for the same one-night stay: $181 + $181.

The first charge was processed when I booked through Booking.com.
The second charge happened at check-in because the front desk claimed they couldn’t see the Booking.com payment, even though I showed them clear proof of the confirmed payment on my Booking.com reservation.

I contacted Booking.com support and they confirmed that the hotel had no right to charge my card again. They should have investigated why they didn’t see the original payment instead of placing a new transaction.
But the staff refused to resolve the issue and chose the easiest (and most unacceptable) solution — charging me a second time.

Now I am stuck with two identical charges, and nobody is taking responsibility.

I called the front desk — they deny the issue.
I contacted Booking.com — they promised a resolution, yet nothing has happened: no refund, no cancellation of the duplicate charge.

This is absolutely unprofessional and disrespectful to guests. I trusted a Marriott-brand property and ended up with a financial problem instead of a comfortable stay.

I demand a refund of the duplicate $181 charge.

Travelers beware: this hotel may charge you twice and ignore your attempts to fix their mistake.
I strongly do NOT recommend staying here.

2025-10-24 • via Nuitee