Apartments Melbourne Domain - New Quay Docklands

Terrible check in experience. Grubby apartment.would never stay here again.

The apartment was nice, clean and in a nice spot with a good view. Was only a couple of things we weren’t happy with eg- toilet button was broken and couldn’t flush straight after flushing first time, shower handle wasn’t attached and fell off every time we showered, and the fan didn’t work properly so bathroom steamed up straight away and staff weren’t the friendliness.

Loved it 😄👍🍺

Apartment in great location and clean. Very helpful staff. We enjoyed our stay.

Excellent property. Lovely staff, easy to find and super clean. Definately recommend.

Excellent service from the Apartments Melbourne Staff. I have stayed here a few times now and I love the apartments. Always clean and well maintained. i would highly recommend.

The owner canceled our booking so they could resell it at a higher price but they didn’t actually tell us or give us a refund. We arrived to check in to no booking. Luckily the nice girl at reception found us a room we could have which had maintenance issues. Very disappointing!

Location and near to tram station. Good condition.

Close to tram stop and priced appropriately for its condition. The property seemed run down and in need of repair. No hot water on our second night/morning. No towels for the pool. Outdoor area dirty. No plug for kitchen sink to wash up.

Great spot to stay short 2 minute walk to tram and restaurants

The apartment was quite good . Spacious with most things needed . It is in a good spot in Docklands . The tv remote didn’t work and no tv remote for bedroom tv, but if your going to stay just for tv ,stay home. There is a good pool with in the building we stayed at.. I think there are a couple of apartment blocks that use the same reception . Shopping and eateries are plentiful and Docklands is getting bigger.. It’s not 5 star but it doesn’t claim to be . Overall a good place to stay.. I would stay there again ..

The apartment was lovely except there was tape holding a window in providing a unsafe environment especially in the high winds on level 10 that we experienced. Pool was like ice and unfortunately no indoor pool was available although ad suggested there was. Air con DID NOT work which was particularly hard during a 44 degree day. The house keeper was very helpful, but the rest weren't so, and appeared annoyed when we arrived, and during phone conversations. Air con wasn't fixed and we were told owners wouldn't allow someone to come out till next morning

Not clean dirty carpet no ac in bed rooms no car park spot in same appartment block

Sub standard room 1009P with missing, dirty or damaged blinds and insufficient towels for guests. Bathroom needs attention especially shower hose that makes floor completely wet when showering. Two pot lids but no pots for cooking. Gas stove knobs where broken and we didn’t know if gas was turned off so slept with balcony door open so we didn’t die in our sleep.

The apartments location was fantastic and check in was very smooth however the overall condition of the apartment was disappointing especially for the price we paid. Definitely did not look like the photos we saw wgen we booked. The main bedroom had a sliding door which was broken and could only open a quarter of the way, it was a squeeze just to get in. The second bedroom had no blinds on one window and broken ones on the other so all the light came through. The wifi in the apartment didn't work and we needed to wash all the glassware before we used them. Quite disappointing at 390 a night it's quite a rip off the only thing that is 4 star is the location.

Property is lovely but needs a little maintenance attention.
Toilet roll holder is falling off.
Heating doesn’t work
Portable heater also doesn’t work

Booked two apartments in the one booking and when checking in was informed that the two apartments were not together in the same building. One apartment was two blocks away from the other in a totally separate apartment building. No mention in any communication on website or in correspondence emails that booking could be split and not together. Reception at check in tried their best to accommodate after we complained but best they could do was put us in separate buildings next door to each other. Apartments themselves were lovely.

The room wasn't ready when I arrived at 5.30pm. The carpet was being cleaned and i was not told this was to be ocurring! Although only a small area of say 2m2, it was right in the main walk area outside the bathroom. I had to wait while they finished off and then had to endure soggy carpets and a room that smelled like a wet dog. There wasn't a toilet roll holder and the bedroom window latches were broken meaning that I couldn't shut out the noise of Footscray Rd right underneath me...
Check in was less than professional and they seemed annoyed that I was annoyed that the room wasn't ready!
The room had a couple of pieces of cheap furniture and was not inviting or pleasant to be in.

Check in was confusing.
Checkout communication failed

Extremely happy with apartment. Location was ideal