La Quinta by Wyndham Wichita Falls - MSU Area

Hotels
•
La Quinta by Wyndham
7.5 (353 reviews)
2511 East Montgomery Place , Wichita Falls , US
+1 940-468-3107

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location (close to mall, convenient)
Comfortable rooms / generally clean reported by some guests
Decent breakfast provided
Friendly staff mentioned in some stays (repeat guest)
Cons:
Reservation cancellations / overbooking (short-notice cancellations for events)
Front-desk rudeness and alleged discriminatory behavior (threat to call police)
Deposit kept / unclear refund handling
Water quality issues — yellowing washcloths and fishy smell
TV remote / closed-caption accessibility problems
Poor phone/customer-service support when resolving issues

Categories

Cleanliness
6
Mixed: one review reports water turning washcloths yellow and a fishy smell (negative), while another mentions the hotel being clean; overall slightly below average.
Service
5.5
Mixed to poor: multiple reviews report reservation cancellations, unhelpful phone support, and at least one incident alleging rude/discriminatory behavior by front-desk staff; a few mentions of friendly staff exist but overall service is below target.
Location
9
Positive: several reviewers explicitly praise the location (close to mall, convenient for needs); consistently cited as a strong point.
Room Quality
8.5
Generally positive: reviewers describe the property as comfortable, though there are accessibility/TV remote issues (closed caption access) that slightly lower the score.
Amenities
8.5
Above average: basic amenities like breakfast are provided and acceptable; some accessibility issues (TV closed caption) noted, but overall amenities are better than average for the tier.
Value for Money
5.5
Below average: serious concerns about cancelled reservations being resold at higher rates, a kept deposit, and price spikes during events harmed perceived value.
Food and Beverage
8
Slightly above average: breakfast described as decent but not great; no major positive or negative food incidents beyond water odor affecting linens.
Overall Experience
9
Mixed but leaning positive from several repeat/positive stays and good location; however, notable negative incidents (reservation cancellations, staff behavior, water issues) are present—overall experience is still rated above target to reflect strong location/comfort reported by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Indulge in Comfort and Convenience

Modern Amenities: Enjoy free WiFi, a flat-screen TV, and complimentary toiletries in every room. The convenience of a microwave and refrigerator adds to the comfort of your stay.

Relax and Unwind: Take a dip in the indoor swimming pool or soak in the hot tub. Stay active in the on-site fitness center, ensuring a rejuvenating experience throughout your visit.

Prime Location: Situated near Sikes Senter Mall and Midwestern State University, with easy access to Kickapoo Downtown Airport, our hotel offers the perfect blend of relaxation and convenience.

Book your stay at La Quinta Inn & Suites Wichita Falls – MSU Area for a memorable and hassle-free experience.

Important information:

This hotel offers a limited number of pet-free rooms for guests with allergies or otherwise. Please contact the hotel directly to confirm room availability and any fees prior to arrival.

Service Animals - ADA-defined service animals are welcome free of charge. / Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. / Fees - Nonrefundable 25 USD nightly per pet. Max 75 USD per stay. / Other Information - Contact the hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Guest Reviews

7.5
Based on 353 reviews
Cleanliness: 6
Service: 5.5
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 5.5
Food and Beverage: 8
Overall Experience: 9
E
Elton • couple • us
10
Pros:

Great property and has great service.

2026-11-05 • via Nuitee
D
Dalila • couple • us
1
Cons:

La habitación olía extremadamente MAL
OLÍA MUCHO A ORINES 🤢🤢🤢 su ió
Muy mala experiencia para ser La Quinta

2026-11-05 • via Nuitee
M
Michael • couple • us
5
2026-11-02 • via Nuitee
W
warbuck • solo_traveller • us
1
If you make a mistake in the date they will call the police on you
Pros:

I made a mistake and put the following night but I was needing it for the same night but the man behind the counter was racist towards white people and he threatened to call the cops on me I asked him for his and he would not give it to me I'm thinking about pursuing legal matters in this situation

Cons:

I could not believe by making a simple mistake in the date that they would threaten to call the police on me I rode a motorcycle and I'm deaf in one ear so I guess I was speaking too loud for him I'm feel discriminated against

2026-10-28 • via Nuitee
E
Elton • couple • us
6
Pros:

It’s a good spot. It’s close to the mall. It provides comfort environment.

2026-10-27 • via Nuitee
E
Eric • family_with_children • us
1
Pros:

Location was good.

Cons:

The water turned the wash cloths yellow. They kept our deposit. The water also smelled like fish.

2026-10-27 • via Nuitee
R
Robert • couple • us
10
Met most of our needs.
Pros:

Breakfast was decent, but not great.

Cons:

Remote on the TV should have been easier to access closed caption. Had to call the desk clerk to the room both nights for closed caption.

2026-10-26 • via Nuitee
K
Karin • couple • ch
9
2026-10-14 • via Nuitee
F
Freddie • couple • us
10
2026-08-31 • via Nuitee
K
kanesha • couple • us
10
2026-08-31 • via Nuitee
D
Devin • couple • us
7
2026-07-08 • via Nuitee
K
Kerry • family_with_children • us
10
Great stay I stay here about 8 times a year!
Pros:

Great location for my needs! Staff friendly and hotel is clean!

2026-07-01 • via Nuitee
G
Guillaume Bast • extended_group • be
1
bad experience.
Cons:

We have been cancelled without explanation and without warning.
cannot help to find a solution.
they let you down and that's just it.

2026-06-26 • via Nuitee
M
mkferret1 • Family
2
They cancelled my reservation !!!
Pros:

I am writing regarding the cancellation of my reservation at the La Quinta Inn in Wichita Falls, which I originally booked in January 2026 for the dates of August 28–29, 2026.

On June 17, 2026, I received notification that my reservation would not be honored due to the Hotter'N Hell Hundred event. While your notice stated that this was intended to provide sufficient lead time to secure alternate accommodations, this notification comes more than six months after my initial booking and only two months before the event.

Because this is a major local event, the remaining hotel options in Wichita Falls are currently priced at double or triple my original rate. I am disappointed that my long-standing reservation was cancelled on such short notice, leaving me with significantly more expensive alternatives.

Furthermore, my attempts to resolve this via telephone were unsuccessful. After being redirected by national headquarters to the local property, and subsequently through multiple phone numbers, I was left using an automated system that failed to recognize my reservation number despite repeated entries. After about an hour on the phone I gave up and decided the best course would be to write a review.

It is highly concerning that a long-standing reservation was cancelled only to be resold at a higher premium. This experience has been entirely unsatisfactory, and unscrupulous ethics for a business. As a result, I will no longer be patronizing La Quinta Inn properties.

Dear Mr Myers,
I am writing to you regarding your upcoming reservation No
Unfortunately, due to being fully booked during the Hotter Than Hell
event, we will not be able to honor this reservation. We are notifying
you now to provide as much lead time as possiblewell in advance of
the August 27-30, 2026 event dates-to ensure you have sufficient
time to secure alternate accommodations.
Please accept our sincerest apologies for this inconvenience. We
would love the opportunity to host you in the future should your travels
bring you back to the area.
Best regards,
LaQuinta Inn & Suites - MSU area

2026-06-21 • via Tripadvisor
R
riverhillgal • Solo travel • Clyde, Texas
2
Don’t trust their reservation system.
Pros:

Six weeks ago I made a three-night reservation for a church conference. I received an email confirmation. Today, the day I was to check in, I got an email stating that that no room was available. My pastor got the same treatment. I’m dumbfounded. What was the point of making the reservation?? Is this how you run a hotel?

2026-05-31 • via Tripadvisor
C
Christina • extended_group • us
1
2026-05-25 • via Nuitee
J
Jessica • couple • us
5
2026-04-30 • via Nuitee
M
Mary • couple • us
9
Pros:

Breakfast. Only problem was the mattress was to hard. The rest was very good,

2026-04-29 • via Nuitee
1
16dusanv • NONE • Harwood Heights, Illinois
4
Not very clean room
Pros:

Bathroom wasn't clean at all. There was a hair all over the bathtub. Beneath TV was dusty and dirty. You have a feeling that elevator will stuck at any point.

2026-04-26 • via Tripadvisor
K
Kerry • solo_traveller • us
10
The staff was friendly and helpful!
Pros:

It was clean and the lawn was groomed!

2026-04-24 • via Nuitee