Hotel Ambassador @ Bukit Bintang

Hotels
7 (367 reviews)
44 Jalan Sultan Ismail , Kuala Lumpur , my

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Currency exchange
Non-smoking throughout
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
5.33
Multiple complaints about room cleanliness, odor, and hygiene issues.
Service
8.3
Generally positive, noted friendly and helpful staff; some service issues reported.
Location
8.84
Strategic location with easy access to food and public transport.
Room Quality
6.29
Issues with room size, smell, and lack of amenities like windows.
Amenities
6.82
Basic facilities, but some amenities like breakfast were lacking in variety.
Value for Money
6.78
Concerns regarding breakfast quality and overall value related to pricing.
Food and Beverage
6.33
Breakfast options limited and did not meet expectations.
Overall Experience
7.3
Experience mixed with some positive interactions but overall concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:29

Property Description

Convenient Location
Situated in the heart of Bukit Bintang, within walking distance to Pavilion Kuala Lumpur and other major attractions.

Modern Amenities
Air-conditioned rooms with free WiFi, a restaurant serving delicious meals, and attentive room service for a comfortable stay.

Efficient Service
Enjoy a hassle-free experience with a 24-hour front desk, currency exchange services, and friendly staff to cater to your needs.

Book your stay at Hotel Ambassador @ Bukit Bintang now for a memorable trip to Kuala Lumpur!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

7
Based on 367 reviews
Cleanliness: 5.33
Service: 8.3
Location: 8.84
Room Quality: 6.29
Amenities: 6.82
Value for Money: 6.78
Food and Beverage: 6.33
Overall Experience: 7.3
R
Rosey394 • family_with_children • bn
7
Cons:

No night for sleeping

2026-02-10 • via Nuitee
M
Mohammed • family_with_children • om
5
2026-01-29 • via Nuitee
R
rahim • family_with_children • mu
7
Pros:

Location and prayer room

Cons:

Knocking the door early in the morning for breakfast

2026-01-25 • via Nuitee
S
Shaz • extended_group • my
8
2026-01-20 • via Nuitee
D
Dayang Nurshafiqa • couple • my
4
Next time make sure the room n bathroom is okay then u can send it to customer. The room so smelly i cant stand it but a
Pros:

The hotel near the crowd place. It quite dirty. The sink block and dirty. The bathroom dirty and slimy and slippery. The room got no window but so smelly.

Cons:

It quite dirty. The sink block and dirty. The bathroom dirty and slimy and slippery. The room got no window but so smelly

2026-01-20 • via Nuitee
O
Omar • extended_group • bn
1
the first and the last
2026-01-19 • via Nuitee
N
NATHUHAIN • family_with_children • my
9
2026-01-19 • via Nuitee
A
Amirul • family_with_children • my
10
2026-01-19 • via Nuitee
T
T.aiven • family_with_children • fr
1
2026-01-09 • via Nuitee
A
Ain • family_with_children • my
1
Not the option for resting unless no choice
Pros:

Facilities near restaurant

Cons:

Staff not friendly, room not so clean

2026-01-03 • via Nuitee
N
Norfie • couple • bn
4
Pros:

Hanya location nya enak.

Cons:

Tak suka dlm booking ada sarapan sepatut nya refund tu srapan tiap2 pagi ketuk antar sarapan. Air minerar tak top up setiap pagi cuma sehari cek in sja ada.

2026-01-02 • via Nuitee
N
Nurul Azni • couple • my
8
2025-12-30 • via Nuitee
Z
Zatuliffah • couple • bn
8
2025-12-29 • via Nuitee
L
Latifah • couple • bn
9
2025-12-20 • via Nuitee
P
Połynka • extended_group • pl
8
I am very pleased with my stay
Pros:

Excellent location. Very well connected to the rest of the city. Within walking distance of the main attractions, including the Petronas Towers, the TV Tower, and food streets. Very friendly and helpful staff.

2025-12-15 • via Nuitee
D
demie • family_with_children • my
7
2025-12-14 • via Nuitee
A
Asma • couple • my
4
2025-12-12 • via Nuitee
M
Meelinie • family_with_children • my
9
2025-12-11 • via Nuitee
K
Khairoul Johani • family_with_children • bn
4
Unpleasant
Cons:

Noises of cars and bikes after midnight, toilet was so uncomfortable and the breakfast system is really a disturbance in the morning by knocking on the doors.

2025-12-10 • via Nuitee
N
NORISKANDAR • couple • my
6
Nice
Pros:

Ok

Cons:

Ok

2025-12-04 • via Nuitee