Candlewood Suites Eugene Springfield by IHG

Hotels
•
Candlewood Suites
8.4 (122 reviews)
3005 Franklin Boulevard , Eugene , US
+1 541-683-8000

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Very clean rooms
Suite with kitchenette / nice amenities
Friendly, helpful staff
Excellent location near Matthew Knight Arena and river
Cons:
Reservation/arrival issue requiring relocation
Reported overcharge (value concerns)
Alternate property smelled of cigarettes and was described as extremely unclean

Categories

Cleanliness
8.4
Mixed: multiple guests praised 'very clean' rooms and the suite, but one guest experienced being moved to an alternative property that was 'extremely unclean' (issue occurred during a relocation).
Service
6.8
Mixed to negative: one reviewer called staff 'super friendly & helpful', while another reported 'service was terrible' during arrival/booking and an overcharge.
Location
9.6
Positive: described as an excellent lodging location within easy walking distance of the river and Matthew Knight Arena for concerts.
Room Quality
9.6
Positive: suite accommodations (including a kitchenette) were noted and reviewers said 'everything was fine', indicating strong room quality.
Amenities
9.6
Positive: suite amenities and kitchenette were specifically praised as 'nice amenities'.
Value for Money
7
Negative impact: at least one guest reported being overcharged and expressed disappointment, reducing perceived value.
Food and Beverage
8.4
Standard quality for this hotel tier
Overall Experience
7.8
Mixed overall: several highly positive stays (clean, pleasant, excellent location) offset by a severe negative booking/service incident that lowered overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Riverfront Location
Located across from the scenic Willamette River Path, Candlewood Suites Eugene Springfield offers a picturesque setting for your stay in Eugene, Oregon.

Modern Amenities
Each room is equipped with a fully equipped kitchen featuring granite counters and stainless steel appliances. Relax in the separate seating area with a flat-screen TV, and enjoy the convenience of free WiFi throughout the hotel.

Convenient Facilities
Take advantage of the on-site fitness center and business center during your stay. With fax, photocopying services, and complimentary towels and linens provided in every room, Candlewood Suites ensures a comfortable and productive visit.

Experience the perfect blend of comfort and convenience at Candlewood Suites Eugene Springfield. Book your stay now and make the most of your time in Eugene!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EUG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 122 reviews
Cleanliness: 8.4
Service: 6.8
Location: 9.6
Room Quality: 9.6
Amenities: 9.6
Value for Money: 7
Food and Beverage: 8.4
Overall Experience: 7.8
L
Laurie • couple • us
8
2026-10-20 • via Nuitee
D
Douglas • solo_traveller • us
9
Excellent lodging location for seeing a concert at Matthew Knight Arena, easy walking distance along the river
Pros:

Very clean, nice amenities with the suite including kitchenette

Cons:

N/A

2026-10-08 • via Nuitee
Y
Yrlyn • solo_traveller • us
10
Pleasant
Pros:

Staff super friendly & helpful

Cons:

None

2026-09-13 • via Nuitee
B
Brittany • couple • us
8
2026-09-06 • via Nuitee
A
Annette • couple • us
9
2026-08-08 • via Nuitee
P
Paula • couple • us
8
2026-08-06 • via Nuitee
M
McLauchlin • couple • us
10
2026-06-25 • via Nuitee
B
Brian • couple • us
1
Cons:

When we reached Eugene, we were informed that we couldn't stay at this hotel and had to move to another place that reeked of cigarettes and was extremely unclean. Very disappointed!!!! Service was terrible and I was over charged.

2026-06-17 • via Nuitee
J
John • solo_traveller • us
3
2026-06-11 • via Nuitee
S
Stephen • solo_traveller • us
8
2026-06-02 • via Nuitee
T
Thomas • couple • us
10
excellent
Pros:

everythimg was fine

2026-06-01 • via Nuitee
T
Theresa • extended_group • us
10
worked for our goal of runs accessible to the stadium and easy drive to other sights.
Pros:

Much enjoyed having o full kitchen. The staff was friendly and helpful. Easy drive to the marathon start

Cons:

expensive as the marathon was in Eugene. Price could have een more reasonable.

2026-05-02 • via Nuitee
A
Anchanie • solo_traveller • us
1
Trash
Pros:

Nothing

Cons:

Everything

2026-03-11 • via Nuitee
S
Susan • family_with_children • us
9
2026-03-04 • via Nuitee
A
adair • solo_traveller • us
8
2026-02-27 • via Nuitee
J
Jennifer • solo_traveller • us
7
Pros:

Kitchen, roominess.

2026-01-29 • via Nuitee
E
Elizabete • family_with_children • us
10
2026-01-23 • via Nuitee
P
Prasad Suresh • family_with_children • us
7
ok
Pros:

Staff was friendly

Cons:

No Breakfast though while booking it showed as included

2026-01-19 • via Nuitee
T
Teresa • couple • us
8
2026-01-19 • via Nuitee
S
Sanchez-Ramirez • family_with_children • us
7
2026-01-16 • via Nuitee