Home2 Suites By Hilton Omaha West

Hotels
•
Home2 Suites by Hilton
9 (377 reviews)
17889 Chicago Street , Omaha , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Attentive and friendly staff
Great location
Functional room amenities
Cons:
Issues with heating system
Raw breakfast items
Some noise disturbances in hallways

Categories

Cleanliness
9.21
Guests frequently mention the cleanliness of the rooms, emphasizing it as a standout feature.
Service
9.68
Multiple reviews highlight outstanding service from staff, especially Meghan and Rachel.
Location
9.22
The location is praised for being convenient and close to various amenities.
Room Quality
8.67
Room quality is generally good, though some guests noted issues with temperature control and the room layout.
Amenities
9.2
Amenities received positive notes, particularly the well-equipped kitchen and functional spaces.
Value for Money
8.66
Overall great value, although some guests expressed dissatisfaction with certain paid offerings.
Food and Beverage
8.21
Food variety was mentioned, but some guests were disappointed with the breakfast quality.
Overall Experience
9.18
Overall experiences are very positive, with many guests expressing the intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:12

Property Description

Indulge in Comfort and Convenience

Modern Self-Catering Rooms: Enjoy the convenience of a fully equipped kitchen in every room, along with entertainment amenities like an iPod docking station and flat-screen HDTV.

Relax and Unwind: Take a dip in the indoor pool, soak in the hot tub, or stay active at the fitness centre. The 24-hour front desk and luggage storage ensure a hassle-free stay.

Delightful Extras: Start your day with a complimentary breakfast featuring a variety of delicious options. Explore nearby attractions such as the Henry Doorly Zoo and Aquarium or the Village Point Shopping Center.

Ready to experience comfort and convenience at Home2 Suites by Hilton Omaha West? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 377 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 9.18
J
Jason • couple • us
10
2026-10-26 • via Nuitee
M
Mary • couple • us
10
The room was more upscale and had a kitchen. Really nice room!!
Pros:

Breakfast was up and beyond what hotels serve. Was really good

Cons:

Parking was in back but it was a lot of people at motel at time so it is what it is.

2026-10-25 • via Nuitee
V
Virag • solo_traveller • hu
4
Not the best stay
Pros:

It was in a perfect location to where I needed to be.

Cons:

The shower constantly smelled like sewage.
I asked for a quiet room, unfortunately didn’t get it. I read a lof of bad reviews about the 4th floor, and it was really packed with people.
First, the fridge in my room (405) made crazy weird noises all night, sounded like a loud frog, probably it was the draining pipe. So I had to move it and unplug it. That fixed it. Next issue, the room next to me had annoying loud alarm going off at 3:30am for like half an hour. I told the reception and they tried to handle it, eventually the person turned it off. Next day, exactly at 3:30am AGAIN alarm going off, I banged on their wall and they turned it off. I mean what an idiot.. but also, maybe don’t put people next to my room if I even ask for quiet??
EVERY morning the cleaner was banging around from 7:30am in the rooms next to me.. I have never seen anything like this, and I travel a lot! Check in time is late AF, do you seriously think it’s a good idea to wake people up when probably they are on vacation?? You can imagine I didn’t sleep well or at all for 4 days, I was super tired the whole time of my visit.
Breakfast… horrible choices, coffee terrible and at 9am I had to ask them to put out more coffee and there was zero bacon left. I really wouldn’t stay here again, I recommend trying the other bad rated hotels around if you need to stay in this area.

2026-10-19 • via Nuitee
H
Hendred • solo_traveller • us
10
2026-10-07 • via Nuitee
E
Elizabeth • couple • us
8
2026-09-17 • via Nuitee
F
Fette • solo_traveller • us
9
2026-09-12 • via Nuitee
D
Donald • couple • us
10
2026-09-03 • via Nuitee
M
Marianne • solo_traveller • us
10
Excellent experience
Pros:

The staff was excellent! I would rate them 11 stars!

Cons:

The towel was frayed.

2026-08-31 • via Nuitee
S
shelby • solo_traveller • us
10
2026-08-30 • via Nuitee
C
Cody • couple • us
10
2026-08-10 • via Nuitee
L
Lisa • couple • us
10
2026-08-03 • via Nuitee
K
KRISTI • solo_traveller • us
9
Pros:

Randy at FD helpful. We even watched him help tie an ice pack for a little boy with hurt finger.

Cons:

The ceramic coffee mugs were questionable with cleanliness. However they did restock hot water and paper cups while we were still in lobby

2026-08-03 • via Nuitee
L
Les • solo_traveller • us
10
2026-08-03 • via Nuitee
J
Jody • solo_traveller • us
9
Pros:

Nice hotel and appealing

Cons:

Far outside of town

2026-08-02 • via Nuitee
J
James • solo_traveller • us
7
Your staff was wonderful. The breakfast was great.
Pros:

Location was great. The pool was wonderful.

Cons:

Unfortunately, the room smelled like dirty, wet dog and my air conditioner did not work the best. I had it on 63 and it stayed well above 70 in the room.

2026-07-23 • via Nuitee
M
Michelle • family_with_children • us
9
2026-07-20 • via Nuitee
A
amanda • family_with_children • us
10
2026-07-20 • via Nuitee
D
David • family_with_children • us
10
Family Trip Made Easy
Pros:

The Fitness Center and pool were great! Staff was nice and helpful. Breakfast was on point!

Cons:

Don’t have anything bad to say about it. Had a great stay

2026-07-20 • via Nuitee
J
Judy • couple • us
10
We had some food along and were able to cook dinner which was nice after eating out so much. Very comfortable bed. Reall
Pros:

First time at this type of property. Really like the space and ability to cook dinner. Beds were comfortable.

Cons:

Everything was great

2026-07-17 • via Nuitee
C
Corinna • family_with_children • us
8
Pros:

Friendly staff

2026-07-13 • via Nuitee