JW Marriott Hotel Santo Domingo

Hotels
•
JW Marriott Hotels & Resorts
9.8 (256 reviews)
Winston Churchill Avenue No. 93,Ensanche Piantini , Santo Domingo , DO
+1 809-807-1717

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location is perfect
Friendly staff
Great amenities
Cons:
Bar service not attentive
Maintenance issues
Old decoration

Categories

Cleanliness
9.5
Issues with maintenance of facilities mentioned, affecting the overall cleanliness perception.
Service
9.99
Positive comments about staff friendliness, but some concerns about attentiveness.
Location
10
Location is perfect as noted in multiple reviews.
Room Quality
9.48
Old-fashioned decoration mentioned that could use an update.
Amenities
10
High ratings overall, but noting gym closures.
Value for Money
9.95
Some concerns about pricing relative to the room conditions.
Food and Beverage
9.5
Bar service issues mentioned, impacting the experience.
Overall Experience
10
General sentiment was very positive despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:19

Property Description

Luxurious Amenities
JW Marriott Santo Domingo offers an elegant venue with a concierge desk, indoor pool, and a restaurant. The smoke-free hotel provides free Wi-Fi, spacious bathrooms, and cable TV in all rooms and suites.

Convenience at Your Fingertips
Enjoy the convenience of a fitness centre, meeting facilities, and grocery shopping services on-site. Luggage storage, ticket services, and in-room coffee and tea add to the comfort of your stay.

Prime Location
Situated in the Ensanche Naco District, JW Marriott is just 2.5 km away from local attractions. With Las Americas International Airport a short 30-minute drive, your travels are made easy.

Book your stay at JW Marriott Santo Domingo for a luxurious and convenient experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Location

Guest Reviews

9.8
Based on 256 reviews
Cleanliness: 9.5
Service: 9.99
Location: 10
Room Quality: 9.48
Amenities: 10
Value for Money: 9.95
Food and Beverage: 9.5
Overall Experience: 10
S
Sergia • family_with_children • us
1
Not the Marriott Experience, I am accustomed to.
Pros:

The Beds and the safety.

Cons:

The staff were not honest to me about a few requests I had. I was there on Business and they did not help me with navigating the area. They treated me as if I did not belong in their hotel. I will not return. I needed to stay a few more nights the following week and found other hotels much more accommodating and resourceful. Not the Marriott Experience I am use to around the world.

The parking is dark at night and the security is a bit aggressive. They should be friendlier especially if foreigners are parking.

2026-10-20 • via Nuitee
A
Amadeu • family_with_children • es
5
Pros:

Localització. El servei del bar.

Cons:

El servei de recepció. Poc educat i menys resolutius.

2026-10-15 • via Nuitee
A
Angel • solo_traveller • do
10
2026-10-12 • via Nuitee
A
Angel • solo_traveller • do
10
2026-10-12 • via Nuitee
T
THIAGO • couple • br
7
2026-09-19 • via Nuitee
J
JOSEP • couple • es
8
Pros:

LA ubicacion

Cons:

EL baño se ve antiguo, precisa una reforma.

2026-09-01 • via Nuitee
I
Ijoni • couple • do
8
2026-08-24 • via Nuitee
R
Robin • couple • us
10
Superb location, facilities and staff!
Pros:

24/7 pool, bar and room service

2026-08-17 • via Nuitee
Z
Zujeiry • couple • us
10
Absolutely stunning! From the moment you walk in to when you check out the staff is exceptional and attentive. The hotel
Pros:

Everything. Very well maintained and super clean

Cons:

Nothing

2026-08-12 • via Nuitee
D
Daniela • solo_traveller • do
10
Pros:

Me encantó todo, la atención de las personas que me recibieron, la suite, la piscina el hotel en general muy acogedor, lindo y cómodo

2026-08-09 • via Nuitee
M
Maria • couple • pr
10
Bueno bueno
Pros:

Lo centrico cerca de los mejores restaurantes del area

Cons:

El ruido del tráfico y los niños afuera colectando

2026-08-07 • via Nuitee
O
Omar • family_with_children • eg
2
2026-08-03 • via Nuitee
V
Vittorio • couple • do
10
2026-08-02 • via Nuitee
C
Ciro • couple • us
10
Super satisfying
Pros:

Location and comfort

2026-07-23 • via Nuitee
I
irmabra • couple • do
8
Bueno
Cons:

La calidad del desayuno a bajado mucho, deben mejorar en esto

2026-07-21 • via Nuitee
G
Gessie • solo_traveller • ht
10
2026-07-21 • via Nuitee
L
Laura • couple • do
10
2026-07-21 • via Nuitee
T
Tarek • solo_traveller • ve
10
2026-07-14 • via Nuitee
L
Luis • extended_group • us
10
Pros:

Clean organize excellent

Cons:

N\A

2026-07-12 • via Nuitee
A
Angel • solo_traveller • do
10
Pros:

All the personal, lobby, cleaners, breakfast, are very very nice and kind.thanks

2026-06-28 • via Nuitee