Hotel Andante

Hotels
8.9 (314 reviews)
Avenida 2 Oriente, 15 Colonia Centro , Puebla , mx
+52 222 232 1816

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Tranquility of the hotel
Friendly staff
Unique room themes
Cons:
Cleanliness issues
Small bathroom
No mini fridge in suite

Categories

Cleanliness
8.06
Several reviews mentioned cleanliness issues, with comments about old rugs and overall maintenance.
Service
9.53
Consistently positive feedback about friendly and helpful staff.
Location
9.57
Highlighted as a strong point with excellent accessibility to historical areas.
Room Quality
8.52
Rooms were noted as unique and comfortable, although some had minor issues.
Amenities
8.55
Amenities like music and water provision were appreciated, though a lack of certain items was noted.
Value for Money
9.01
General perception of a decent value, though some guests found the pricing a bit high for the food.
Food and Beverage
8.56
Breakfast was well-received but some reviews criticized the price of food.
Overall Experience
9.43
Overall satisfaction was high but affected by a few negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:34

Property Description

Themed Decor and Unique Rooms
Hotel Andante in Puebla's town centre offers rooms with unique decorations inspired by classic composers. Each room includes a flat-screen TV, iPod dock, and an iPod with music from the composer of the room.

Dining and Relaxation
Guests can enjoy bistro-style cuisine at the on-site restaurant and explore other dining options nearby. The hotel also features a spa for massage treatments, a library, and a terrace for relaxation.

Convenient Amenities
Complimentary continental breakfast, a gym, bar, and free Wi-Fi are among the amenities provided. Additionally, private bathrooms with bathrobes, free toiletries, and a coffee maker are included in each room.

Experience the harmonious blend of music-inspired decor and modern comforts at Hotel Andante. Book your stay now for a memorable retreat in Puebla.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Location

Guest Reviews

8.9
Based on 314 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.57
Room Quality: 8.52
Amenities: 8.55
Value for Money: 9.01
Food and Beverage: 8.56
Overall Experience: 9.43
L
Luis Miguel Leal Bonilla • family_with_children • mx
10
Downtown charm, one composer per room.
Pros:

What I liked the most was the sheer commitment to the experience despite having a clear limit on the budget. Each room is dedicated to a specific classical composer or interpreter. They have very beautiful furniture outside the rooms, and within them the expression remains a bit more conventional compared to what you find in other locations. However, they still have dedicated paintings, ornaments, and even a turntable for each room.

My room was the Stravinsky one, and they welcomed us with L'Oiseau de feu. Beautiful.

Don't expect perfection, expect warmth, practicality and a super cool place to stay.

Cons:

Almost nobody stays there. It's sad for such a beautiful place.
I can only imagine that the occupancy is capped hard due to their lack of parking.
And they don't sell drinks at night.

2026-08-29 • via Nuitee
L
Lourdes Pastor • solo_traveller • mx
10
Pros:

La ambientación es excelente
La música clásica en las áreas comunes da mejor ambiente

Cons:

Que no haya tocadiscos en la habitación donde estuvimos

2026-08-22 • via Nuitee
B
Brian • solo_traveller • us
9
Pros:

Ambience. Helpful clerk at checkout.

Cons:

Confusion checking in. Never fid get my safe working or a luggage rack.

2026-08-18 • via Nuitee
W
Wolf-Dietrich • couple • de
9
Pros:

Wie vormals wiederholt…zentral-kreative Dekoration - eine große Schatzkammer aus dem 16.Jahrhundert als Geschenk von der Bestie CORTEZ an seine Geliebte in Puebla…

Cons:

Frühstück sehr dürftig für vier Sterne…als auch laut trotz Scheibenisolierung.-

2026-08-17 • via Nuitee
L
LINDA VANESA • couple • mx
10
2026-08-06 • via Nuitee
D
David • solo_traveller • us
10
Pros:

Muy bien ubicado..

Cons:

Todo muy bien.. lo único que no cuenta con parking para autos

2026-08-05 • via Nuitee
R
ROSALVA • family_with_children • mx
10
Muy agusto el hotel. La habitación que nos toco (Bahms) parece de Barby, muy bonita.
Pros:

las señoritas de recepción y el señor que dá el mantenimiento super amables y educados.

Cons:

El único comentario que me permito hacerles es la descarga del agua en el sanitario del baño, es muy débil y tarda mucho en llenarse el deposito del agua del mismo.

2026-08-04 • via Nuitee
Y
YOUNG • solo_traveller • kr
9
Pros:

위치가 좋음. 주변에 맛있는 츄로스,커피,음식을 먹을수있는 맛집들 많음.숙소는 편안하고 조용했고 호텔 관계자들은 소통,요구사항에 빠른 대응과 친절하고 상냥했음 .

Cons:

도로와 인접해 오토바이나 차량들의 소음.깊은 잠 방해요소.소음에 민감한 사람들은 참고.

2026-07-23 • via Nuitee
G
Gloria • solo_traveller • mx
9
Estancia comoda
Pros:

Muy buena habitación

2026-07-13 • via Nuitee
R
Rafael • solo_traveller • mx
10
Pros:

El trato amable se su personal. Su ubicación , decoración, limpieza, es mi lugar para llegar a Puebla. Como en casa. Felicidades por toda la capacitación y gentileza del personal.

2026-06-11 • via Nuitee
P
PAZ RAMIREZ • solo_traveller • mx
10
Pros:

Todo muy limpio y bien ubicado, me gustó mucho. Gracias

Cons:

Todo me gustó. Gracias

2026-05-28 • via Nuitee
P
Perez • family_with_children • mx
9
Pros:

Personal y cercanía del zócalo

2026-05-24 • via Nuitee
V
Victor Eduardo • solo_traveller • mx
7
Pros:

Ubicación

2026-05-21 • via Nuitee
C
Contreras Ruiz • solo_traveller • mx
1
2026-05-18 • via Nuitee
J
JoAnn • solo_traveller • us
10
2026-05-03 • via Nuitee
S
Sherryl • solo_traveller • ca
6
I really enjoyed the classical music theme of the hotel and the staff were very friendly and helpful. The location is ex
Pros:

The location is excellent and the back rooms away from the street are quiet. The staff are helpful and friendly.

Cons:

The floors were very dirty and there were a lot of old rugs that didn't seem to have been cleaned in a long time - along with the sofas and chairs and baseboards. I have dust allergies, so it was not good for me. There was no restaurant or AC as advertised. The fan was sufficient in the heat but a bit noisy.

2026-04-22 • via Nuitee
F
Francisco • couple • ar
9
Pros:

La decoración y la vista

Cons:

No funcionaba la cafetería

2026-04-20 • via Nuitee
F
Fernando • solo_traveller • mx
10
The hotel is in a great location and is great for relaxing.
Pros:

The building is amazing, it is full of culture and well preserved.

Cons:

nothing, all it's good

2026-04-13 • via Nuitee
E
Edna Marlene • couple • mx
10
Pros:

El tema del hotel, la atención del personal y lo cercano al centro de puebla

2026-04-10 • via Nuitee
K
Katja • family_with_children • mx
9
Cons:

Había pelos en el baño

2026-04-09 • via Nuitee