Hotel Ema Palace

Hotels
8.8 (2317 reviews)
Rua Jorge Barbosa Moreira, 70 , São José dos Campos , br
+55 12 3925-5555

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Decent amenities
Cons:
Cleanliness issues
Inconsistent room quality
Limited parking options

Categories

Cleanliness
7.91
Several mentions of cleanliness issues in rooms and public areas.
Service
9.38
Guests consistently praised the attentiveness and cordiality of the staff.
Location
9.42
Location is frequently mentioned as excellent and a major advantage.
Room Quality
8.37
Generally positive feedback on comfort, but some issues with mattress quality.
Amenities
8.4
Notable amenities like a good breakfast and pool, but with mixed feedback.
Value for Money
8.86
Value perception is generally good, though some feel pricing could be better.
Food and Beverage
8.91
Breakfast received positive remarks, but some suggestions for improvement.
Overall Experience
9.18
Overall positive sentiment; majority of guests had good experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-25 01:57

Property Description

Luxurious Amenities

The Hotel Ema Palace boasts adult and children pools, a sauna, gym, and bar, providing guests with a perfect blend of relaxation and entertainment.

Modern Rooms

Guests can enjoy modern rooms equipped with free Wi-Fi, air conditioning, private bathrooms, LCD TVs with cable channels, telephone, and a safe, ensuring a comfortable and convenient stay.

Convenient Location

Situated just 800 meters from Shopping Colinas mall and 100 meters from Sagrada Família Church, Hotel Ema Palace offers easy access to popular attractions. With São José dos Campos Airport only 8 km away and free parking available, guests can explore the city with ease.

Book your stay at Hotel Ema Palace now for a memorable and hassle-free experience!

Important information:

Please note that Hotel Ema Palace does not accept children or teenager unaccompanied by their parents.

Please inform preference for a room with spa bath prior to arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJK

Location

Guest Reviews

8.8
Based on 2317 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.18
L
LAURO • family_with_children • br
10
Pros:

Local aconchegante e confortável

2026-08-21 • via Nuitee
J
jennfer santos • solo_traveller • br
10
Muito boa
Pros:

alimentação excelente

Cons:

tv poucas opçoes e na maior parte do tempo não funcionou

2026-08-19 • via Nuitee
A
Andrea Totis • solo_traveller • br
8
2026-08-18 • via Nuitee
G
Gabriel • family_with_children • br
10
Hotel confortável, e equipe super educada.
Pros:

O jantar do restaurante do hotel estava excelente, muito bom mesmo. Recomendo que os hóspedes experimentem.
O quarto era bem amplo e confortável, e o chuveiro apresentou uma pressão muito boa.

Cons:

Não aplicável

2026-08-18 • via Nuitee
P
Proba • family_with_children • br
6
Bom custo x benefício, mas é uma hospedagem simples.
Pros:

Limpeza, localização e a equipe da cozinha são, sem dúvida, os pontos fortes. Fomos muito bem atendidos nesses quesitos.

Cons:

A estrutura do hotel está envelhecida. Chuveiros apresentaram problemas. Banheiros precisam de reforma. De um modo geral, o serviço é bom, mas a estrutura precisa melhorar.

2026-08-18 • via Nuitee
R
Roberta Poliana • couple • br
5
2026-08-17 • via Nuitee
M
marcos • solo_traveller • br
10
2026-08-16 • via Nuitee
D
Deyse • family_with_children • br
10
2026-08-16 • via Nuitee
R
Ricardo • couple • br
10
Excelente custo benefício
Pros:

Muito limpo e arrumado

2026-08-15 • via Nuitee
V
Vanessa • couple • br
8
2026-08-15 • via Nuitee
S
Simone • solo_traveller • ch
8
2026-08-14 • via Nuitee
B
Benedito • solo_traveller • br
9
Perfeito
Pros:

Tudo muito bom

Cons:

Nada a declarar

2026-08-13 • via Nuitee
R
Rafael • family_with_children • br
10
Excelente!
Pros:

Estrutura do quarto

2026-08-13 • via Nuitee
E
ElaineVirgínio • solo_traveller • br
10
Pros:

Localização excelente e privilegiada. Funcionários gentis. Ambiente limpo e tranquilo. Café da manhã farro.

2026-08-13 • via Nuitee
V
Volnei • solo_traveller • br
10
2026-08-12 • via Nuitee
B
BethaniaFonseca • solo_traveller • br
9
Pros:

Cama bem espaçosa e café da manhã maravilhoso

Cons:

A chegada ao bairro um pouco difícil e a piscina estava em manutenção e não havia aviso sobre isso no site.

2026-08-12 • via Nuitee
M
Marcel • family_with_children • nl
10
prima hotel voor doorreis naar ubataba en paraty vanuit sao paolo
Pros:

nice hotelrooms

2026-08-11 • via Nuitee
R
ricardo • extended_group • es
9
2026-08-11 • via Nuitee
R
REGINALDO • couple • br
2
Uma péssima estadia.
Cons:

O atendimento da equipe do restaurante é péssimo, são grosseiros e servem mal o hóspede. Aparentemente as geladeiras do restaurante não funcionam, não havia uma bebida gelada. A equipe da recepção não se propõem a solucionar os problemas. O quarto devia ter ficado fechado por semanas, as paredes estavam mofadas e úmidas. O ar condicionado não funcionava.

2026-08-11 • via Nuitee
D
DUCLERC • extended_group • br
6
Pros:

Tinha mofo no banheiro e isso causa má impressão.

2026-08-10 • via Nuitee