Hotel Ema Palace

Hotels
8.8 (2155 reviews)
Rua Jorge Barbosa Moreira, 70 , Petrópolis , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Decent amenities
Cons:
Cleanliness issues
Inconsistent room quality
Limited parking options

Categories

Cleanliness
7.91
Several mentions of cleanliness issues in rooms and public areas.
Service
9.38
Guests consistently praised the attentiveness and cordiality of the staff.
Location
9.42
Location is frequently mentioned as excellent and a major advantage.
Room Quality
8.37
Generally positive feedback on comfort, but some issues with mattress quality.
Amenities
8.4
Notable amenities like a good breakfast and pool, but with mixed feedback.
Value for Money
8.86
Value perception is generally good, though some feel pricing could be better.
Food and Beverage
8.91
Breakfast received positive remarks, but some suggestions for improvement.
Overall Experience
9.18
Overall positive sentiment; majority of guests had good experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-25 01:57

Property Description

Luxurious Amenities

The Hotel Ema Palace boasts adult and children pools, a sauna, gym, and bar, providing guests with a perfect blend of relaxation and entertainment.

Modern Rooms

Guests can enjoy modern rooms equipped with free Wi-Fi, air conditioning, private bathrooms, LCD TVs with cable channels, telephone, and a safe, ensuring a comfortable and convenient stay.

Convenient Location

Situated just 800 meters from Shopping Colinas mall and 100 meters from Sagrada Família Church, Hotel Ema Palace offers easy access to popular attractions. With São José dos Campos Airport only 8 km away and free parking available, guests can explore the city with ease.

Book your stay at Hotel Ema Palace now for a memorable and hassle-free experience!

Important information:

Please note that Hotel Ema Palace does not accept children or teenager unaccompanied by their parents.

Please inform preference for a room with spa bath prior to arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 10 years old stay for free when using an available extra bed.
    People 11 years old and over stay for R$ 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2155 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.18
R
rose • couple • br
8
2026-05-09 • via Nuitee
I
Isabel • solo_traveller • br
9
Pros:

Um ótimo hotel, super recomendo.

Cons:

Estava tudo perfeito, nada a reclamar.

2026-05-08 • via Nuitee
M
marcos • family_with_children • br
8
O hotel entrega para o hóspede o que informa na sua propaganda!
Pros:

Tem bastante variedade de opções no café da manha, frutas, frios, cereais, sucos, pães, o ovo voce pede e eles fazem na hora. Parabens!
O quarto é grande com bastante espaço, banheiro tambem.

Cons:

Não tenho do que reclamar

2026-05-07 • via Nuitee
H
Hélio • solo_traveller • br
10
Pros:

O hotel é muito bom, o café da manhã excelente

2026-05-07 • via Nuitee
C
Carlos Eduardo • solo_traveller • br
10
2026-05-06 • via Nuitee
M
Maria Correa • solo_traveller • br
10
Pros:

O café é muito bom. Mas faltam produtos sem lactose.

2026-05-06 • via Nuitee
R
Regina • family_with_children • br
8
Apesar de ser uma so noite, fiquei satisfaction
Pros:

Otima localizacao

Cons:

Nada, estava tudo perfeito

2026-05-05 • via Nuitee
E
eduardo henrique • extended_group • br
9
Agradável e confortável
Pros:

Conforto do quarto

2026-05-05 • via Nuitee
G
Gabriel • solo_traveller • br
7
2026-05-05 • via Nuitee
M
Marita • solo_traveller • de
8
2026-05-04 • via Nuitee
S
sophia • couple • us
4
Não voltaria!
Pros:

Cama grande e confortável. Café da manhã foi bom também.

Cons:

Alguns quartos estavam com ar condicionado quebrado. Éramos um grupo grande de pessoas, os últimos a fazerem checkin não tinham mais ar condicionado e o portátil quando ofereciam não era apropriado.
Além disso, os ralos do banheiro soltavam um cheiro de esgoto horrível durante toda a noite

2026-05-04 • via Nuitee
A
Andrea • solo_traveller • br
10
2026-05-04 • via Nuitee
C
Costa Gonçalves • couple • br
10
2026-05-04 • via Nuitee
A
Anne • solo_traveller • br
10
2026-05-02 • via Nuitee
F
Fernando • couple • br
9
2026-04-30 • via Nuitee
I
Irati • solo_traveller • es
9
Estancia cómoda
Pros:

La habitación es cómoda y la piscina y la sauna un plus muy positivo

Cons:

.

2026-04-30 • via Nuitee
F
Fabricia • family_with_children • br
10
Pros:

Gostei de tudo

2026-04-27 • via Nuitee
L
Luiz Paulo • solo_traveller • br
10
Ótima estádia
Pros:

O espaço é excelente! Quarto bem montado, equipe muito gentil e prestativa, diversas comodidades num ótimo custo benefício. Sem dúvidas voltarei.

Cons:

Não houve nenhum inconveniente, tudo perfeito.

2026-04-27 • via Nuitee
D
Daniel • couple • us
6
2026-04-27 • via Nuitee
P
Pâmela • couple • us
5
2026-04-26 • via Nuitee