Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Noise
Inadequate customer service from Booking.com

Categories

Cleanliness
7.44
Rooms are clean but there were mentions of noise.
Service
8.41
Friendly staff, but customer service from Booking.com was inadequate.
Location
7.95
Quiet location, but proximity to parking may cause some disturbance.
Room Quality
7.4
Rooms are spacious and clean.
Amenities
7.93
Standard quality for this hotel tier.
Value for Money
7.39
Good price-quality ratio but some found it expensive for the country.
Food and Beverage
8.44
Very good breakfast and restaurant on site.
Overall Experience
7.41
Overall a very good hotel, but some issues with Booking.com.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:12

Property Description

Breathtaking Mountain Views and Lakefront Luxury

Stunning Scenery: Nestled in the mountains near Lake Toba, Inna Parapat offers breathtaking views and a serene ambiance for a perfect getaway.

Culinary Delights: Indulge in a variety of dining options at three onsite restaurants, from local delicacies to international cuisine, ensuring a delightful culinary experience.

Lakefront Activities: Guests can unwind on the white sandy beach, take a refreshing swim, or try their hand at sailing on the tranquil Lake Toba for a truly memorable stay.

Book now to experience the perfect blend of relaxation and adventure at Inna Parapat!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KNO

Location

Guest Reviews

7.8
Based on 81 reviews
Cleanliness: 7.44
Service: 8.41
Location: 7.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.39
Food and Beverage: 8.44
Overall Experience: 7.41
S
Sarah family_with_children at
5
Unfortunately not a good experience
Pros:

Staff was very friendly, the location

Cons:

Unfortunately, we felt quite disappointed because the room was a bit run down and dark, and for the price I would have expected a bit more. But our most unfortunate experience was eating in the restaurant, trying the Western food, as we fell ill afterwards. As the restaurant is charging prices twice as high as normal restaurants, i would have not expected to run into problems like that. When the food came, we noticed a strange smell, but unfortunately kept eating. I’d be careful and stick to the local food, which we should have done.

2026-08-08 via Nuitee
M
Martin solo_traveller au
7
2026-07-25 via Nuitee
F
Fuddin solo_traveller id
8
Pros:

Suasananya nyaman

2026-07-24 via Nuitee
A
Annemiek solo_traveller nl
7
Pros:

De ligging

Cons:

Het eten, 3 personen ziek geweest van het eten

2026-07-23 via Nuitee
E
Elena couple ru
10
2026-07-17 via Nuitee
N
NURUL family_with_children my
10
2026-06-30 via Nuitee
L
lestari solo_traveller id
8
Pros:

Staf serta tempat baik...sangat rekomendasi

Cons:

Tidak ada

2026-05-19 via Nuitee
M
Mohd solo_traveller sg
10
Pros:

A perfect location before going to Samosir

2026-05-01 via Nuitee
M
Maria Filipa Castanheira solo_traveller pt
8
2026-04-24 via Nuitee
W
Wilson solo_traveller id
10
Pros:

Kami cukup puasa dengan semua fasilitas. Kamar dan kamar mandi sangat bersih. Breakfast lebih dari cukup dan enak sekali. Lain kali mau datang lagi.

Cons:

Tidak ada

2026-04-22 via Nuitee
I
Ilse couple nl
8
Prima
Pros:

Netjes, schoon

Cons:

In restaurant was niets te doen, wel trad een bandje op

2026-04-18 via Nuitee
J
Jacqueline solo_traveller au
2
Don't bother staying here
Pros:

The staff were friendly.

Cons:

Yellow stains on the sheets, lack of service in restaurant for dinner, piece of long white plastic pulled from a pancake at breakfast, LOUDEST karaoke ever until 11pm.

2026-04-17 via Nuitee
V
Vanya couple gb
7
Nice hotel if you choose the new rooms
Pros:

Staff were great, liked our second room.
Breakfast was good.

Cons:

When we checked in we were given a horrible room which was full of mosquitos, old and it looked like the toilet was leaking urine as was wet and smelt. We upgraded to the new building and room was a lot nicer we didn't get the option for this room originally. Breakfast was so busy we couldn't get a table but food was good. Hotel was noisy with kids running around pressing our door bell at 7am

2026-04-16 via Nuitee
S
Sean family_with_children ch
8
2026-03-29 via Nuitee
G
Gert solo_traveller nl
9
Pros:

Vriendelijke en behulpzame medewerkers.
Mooie ruime kamer in het gerenoveerde gedeelte met balkon en mooi uitzicht.

2026-03-06 via Nuitee
J
James family_with_children au
8
Beautiful location but rooms need to be upgraded and modernised.
Pros:

The location on the shores of Lake Toba is superb. The breakfast is also excellent.

Cons:

The shower facilities were not good - only a handheld shower which was not able to be afjusted in height or direction when mounted which resulted in water everywhere in the bathroom.

2026-01-23 via Nuitee
M
Mad Azli family_with_children my
9
2025-10-11 via Nuitee
T
tasanee extended_group th
9
2025-10-03 via Nuitee
M
Mad Azli family_with_children my
8
2025-09-20 via Nuitee
A
Ahmad family_with_children id
9
Mantap
Pros:

Get lunch

Cons:

Agak bising kamar 136. Dekat parkiran

2025-08-25 via Nuitee