Quest Atrium Apartment Hotel

Hotels
Quest Apartment Hotels
7.5 (1297 reviews)
154 The Terrace , Wellington , nz

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Parking challenges
Some noise issues

Categories

Cleanliness
6.89
Rooms were clean, but some areas need attention.
Service
8.36
Staff were exceptionally helpful and friendly.
Location
8.4
Great central location; convenient for city access.
Room Quality
6.85
Rooms were comfortable but had some issues with noise and size.
Amenities
7.38
Kitchen facilities were adequate, but lacking some items.
Value for Money
7.84
Affordable given the location and facilities.
Food and Beverage
6.89
No specific mention, assumed standard for this hotel tier.
Overall Experience
7.36
Overall a comfortable stay but with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:32

Property Description

Prime Location
Quest Atrium Apartments are ideally situated in the heart of the city, just steps away from Wellington's waterfront and major attractions.

Luxurious Amenities
Guests have exclusive access to Habit Health Gym, featuring a swimming pool, fitness center, and spa/sauna facilities, ensuring a relaxing and rejuvenating stay.

Convenience at its Best
With well-equipped apartments, free WiFi, and complimentary use of a computer with internet access, Quest Atrium Wellington offers everything you need for a comfortable and convenient stay.

Experience the best of Wellington at Quest Atrium Apartments. Book now for an unforgettable stay!

Important information:

Please note that there is a 2% surcharge fee when you pay with a Visa, Mastercard and American Express credit card.

Please note that reception opening hours are as follows:
Monday to Friday: 07:00–18:00
Saturday and Sunday: 09:00–17:00
Public Holidays: 09:00–17:00
Guests arriving outside reception opening hours must inform the hotel in advance. Contact details can be found on the booking confirmation.

Housekeeping service is offered every day, except on Sundays and public holidays.

Please note that car parking is limited at Quest Atrium and availability cannot be guaranteed. Guests planning to arrive by car are welcome to contact the property for more information using the contact details on the booking confirmation. Please note, parking is an additional charge.

Please note that the swimming pool, fitness center and sauna are part of Habit Health. It is subject to their normal operating hours and is closed on Good Friday, Christmas Day, Boxing Day, and New Years Day (1st and 2nd January). During the Christmas/New Year period, the operating hours will be reduced. Please contact the hotel for further information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 25 per day.

Location

Guest Reviews

7.5
Based on 1297 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.4
Room Quality: 6.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 7.36
J
Jessica solo_traveller nz
7
Pros:

The washer dryer combo was a nice extra
Comfy bed

Cons:

That because I used booking.com or afterpay I had to pay a $150 bond which still hasnt been refunded. I was actually there because my husband is in ICU at the hospital and really couldn't afford the $150 bond but felt i had no choice because I was so tired from being at the hospital all day.

2026-02-13 via Nuitee
R
Rachel solo_traveller nz
8
Clean room very comfortable bed . Great location .
Pros:

Great location

Cons:

The parking

2026-02-13 via Nuitee
D
Dianne solo_traveller nz
7
Pros:

Convience to city.

Cons:

The motorway

2026-02-12 via Nuitee
G
Gerrit extended_group nl
7
Prima locatie om de stad te bezoeken.
Pros:

De ligging

Cons:

Koret bedden.

2026-02-11 via Nuitee
G
Ginger3 solo_traveller nz
8
Pros:

キッチン付きで朝食を部屋で出来て便利だった。アメニティはシャワーキャップもあり助かった。フロントも感じ良く、部屋の鍵についている小さなデバイスで、外のドアやエレベーターを簡単に開けることが出来てセキュリティも良いと思った。静かで快適な滞在でした。

Cons:

中庭が部屋に囲まれた設計のホテルの1階で、一人だったのでドアは開けず、外からどのくらい中が見えるかわからないのでカーテンもあまり開けられなかったところ。2階以上のバルコニー付きのお部屋だったらドアも開けてゆっくり出来そうでした。

2026-02-10 via Nuitee
V
Vicki solo_traveller nz
3
2026-02-09 via Nuitee
P
Paul family_with_children nz
7
We stayed for one night and the room suited our needs and offered parking.
2026-02-08 via Nuitee
C
Colleen family_with_children au
10
Good location, clean, comfortable and really helpful staff.
Pros:

Location
Helpful professional staff

Cons:

All was as expected

2026-01-31 via Nuitee
P
PEPSI couple cz
9
2026-01-29 via Nuitee
A
Alejandro C. Frery extended_group br
1
Good, but never choose with breakfast.
Pros:

The apartment is on the small side but livable. It is well-furnished, and the balcony is welcome. The location is excellent: close to everything and with good public transport within meters. I requested a silent apartment and was given one facing the interior patio; this was good.

Cons:

We paid for two with breakfast. The property said that they never offered breakfast and that it was something Booking came up with. It was very hard to make them honour what we had paid for. When they did it, it was the bare minimum.

2026-01-29 via Nuitee
L
Leif solo_traveller nz
10
Pros:

Room clean, nice staff, sufficient kitchen area

Cons:

Situated on top of a steep hill, maybe something to take into account when traveling with bags

2026-01-28 via Nuitee
B
Brendon couple nz
10
2026-01-27 via Nuitee
C
Cam couple nz
1
DO NOT STAY HERE THEY STEAL FROM YOU
Pros:

Nothing they steal money

Cons:

Everything

2026-01-26 via Nuitee
D
Devonshire solo_traveller nz
7
2026-01-26 via Nuitee
A
Anne Marie solo_traveller gb
8
Quest Atrium was great for a longer stay
Pros:

The apartment was well served and well serviced. Everything was pleasantly clean and the facilities excellent...especially the washer/ dryer

Cons:

It was occasionally noisy as people didn't always observe the regulations and Atrium was extremely echoey. It took me 4 days to work out I could use the lift in James Cook hotel to get yo Lambton Quay and that made a huge difference. Also reception closes at 8 pm

2026-01-26 via Nuitee
M
Martin extended_group nz
10
2026-01-26 via Nuitee
V
vezina solo_traveller ca
7
2026-01-25 via Nuitee
M
Mumble 13 couple nz
7
Great location, and wonderful staff
Pros:

Everything was spotlessly clean. the kitchen contained everything we needed. The bathroom was spacious and well equipped. Security was good and we appreciated on site parking.

Cons:

The room looked out into the atrium. It was noisy if we had the door open, with other guests chatting on their balconies, children yelling etc. If we shut the door, the room became very hot. There was an air conditioner in the room which we found very noisy and impossible to sleep with it going. So, we were very tired the next day. We did wonder if an upgraded / more expensive room would have been a better choice but were only going to be there one night so thought the studio room would do.

2026-01-24 via Nuitee
S
Swanson solo_traveller nz
7
Cons:

Shower was clean but too much wear and tear inside and out of the shower. Soap dispenser in the shower was broken.

2026-01-22 via Nuitee
A
Alastair couple nz
7
Pros:

location

Cons:

Finding which Quest it was and finding someone at reception

2026-01-22 via Nuitee