Quest Atrium Apartment Hotel

Hotels
Quest Apartment Hotels
7.5 (1364 reviews)
154 The Terrace , Wellington , nz

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Parking challenges
Some noise issues

Categories

Cleanliness
6.89
Rooms were clean, but some areas need attention.
Service
8.36
Staff were exceptionally helpful and friendly.
Location
8.4
Great central location; convenient for city access.
Room Quality
6.85
Rooms were comfortable but had some issues with noise and size.
Amenities
7.38
Kitchen facilities were adequate, but lacking some items.
Value for Money
7.84
Affordable given the location and facilities.
Food and Beverage
6.89
No specific mention, assumed standard for this hotel tier.
Overall Experience
7.36
Overall a comfortable stay but with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:32

Property Description

Prime Location
Quest Atrium Apartments are ideally situated in the heart of the city, just steps away from Wellington's waterfront and major attractions.

Luxurious Amenities
Guests have exclusive access to Habit Health Gym, featuring a swimming pool, fitness center, and spa/sauna facilities, ensuring a relaxing and rejuvenating stay.

Convenience at its Best
With well-equipped apartments, free WiFi, and complimentary use of a computer with internet access, Quest Atrium Wellington offers everything you need for a comfortable and convenient stay.

Experience the best of Wellington at Quest Atrium Apartments. Book now for an unforgettable stay!

Important information:

Please note that there is a 2% surcharge fee when you pay with a Visa, Mastercard and American Express credit card.

Please note that reception opening hours are as follows:
Monday to Friday: 07:00–18:00
Saturday and Sunday: 09:00–17:00
Public Holidays: 09:00–17:00
Guests arriving outside reception opening hours must inform the hotel in advance. Contact details can be found on the booking confirmation.

Housekeeping service is offered every day, except on Sundays and public holidays.

Please note that car parking is limited at Quest Atrium and availability cannot be guaranteed. Guests planning to arrive by car are welcome to contact the property for more information using the contact details on the booking confirmation. Please note, parking is an additional charge.

Please note that the swimming pool, fitness center and sauna are part of Habit Health. It is subject to their normal operating hours and is closed on Good Friday, Christmas Day, Boxing Day, and New Years Day (1st and 2nd January). During the Christmas/New Year period, the operating hours will be reduced. Please contact the hotel for further information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 25 per day.

Location

Guest Reviews

7.5
Based on 1364 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.4
Room Quality: 6.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 7.36
B
Beccy family_with_children nz
8
Pros:

Quiet

2026-04-09 via Nuitee
K
Kerry couple au
7
2026-04-08 via Nuitee
9
914keiram Family
6
Upgrades needed
Pros:

This is a very run down location that needs alot of attention to bring it in line with other quest properties

2026-04-07 via Tripadvisor
B
Beate couple de
6
Für ein bis zwei Nächte ok.
Pros:

Die Lage ist perfekt.
Es war sauber.
Waschmaschine/ Trockner im Zimmer (incl. Waschmittel)
Kochgelegenheit im Zimmer, mit Utensilien.
Preis/ Leistung ist gerecht.

Cons:

Der Innenhof (Balkon) ist komplett überdacht.
Dadurch hört man jedes Geräusch der Leute, die sich da aufhalten oder durchgehen.
Das Haus ist gleichzeitig auch ein Wohnhaus, nicht nur Hotel.
Die Bilder sehen viel besser (neuer) aus als in Wirklichkeit.
Alles sehr in die Jahre gekommen.
Gemütlichkeit stellt sich nicht wirklich ein.

2026-04-06 via Nuitee
J
Julie family_with_children nz
8
Good to be back at Quest Atrium.
Pros:

We lived at Quest Atrium for 3 years so we were familiar with the location and facilities

Cons:

Nothing. We liked it here.

2026-04-06 via Nuitee
S
Samosam17 solo_traveller fr
8
Cons:

Le bruit

2026-04-05 via Nuitee
J
jenn couple ca
7
Pros:

Location

Cons:

Not a fully equipped kitchen, missing seats, coffee cups frypan coffee maker bathroom shower needed world funky smwll

2026-04-05 via Nuitee
M
Maureen couple ie
7
Up a really steep hill
Pros:

The apartment was spacious with a nice balcony but the view is only of the properties across the road. There was a small bathroom, kitchenette and sitting area so everything we could need.

Cons:

The accommodation is up a really steep hill which proved challenging. We later learned that there was a lift in another hotel across the road that brought you down to the shopping area (and more importantly up). I wouldn't stay here again becuase of its location

2026-04-03 via Nuitee
A
Allan couple nz
6
Overall satisfactory with the exception of the rooms location
Pros:

Location was perfect

Cons:

We requested two adjacent rooms, as we were travelling with my elderly mother-in-law, we were informed that we had two rooms opposite, when we arrived at the hotel this was not the case, the rooms were across the atrium from each other!!
There was quite a bit of noise from the atrium.

2026-04-03 via Nuitee
T
Timothy solo_traveller us
9
Pros:

The staff were exceptionally helpful. When the washer in my room malfunctioned, the day manager had all my clothes dried.

Cons:

A lot of street noise.

2026-04-02 via Nuitee
R
Ros couple au
7
2026-04-01 via Nuitee
A
amber couple nz
9
Pros:

Great location in the city centre and close to a caf park which offers $8/ 24hr parking on the weekend.
Clean, comfy bed, great shower and great value for money. Would happily stay again!

Cons:

Some of the apartments are rented and the floor we were on smelt like curry which was overwhelming. Luckily it didnt follow us into our room which smelt very clean.

2026-04-01 via Nuitee
D
Daniel R extended_group us
9
Pros:

Nice amenities

2026-03-31 via Nuitee
P
Patricia couple au
9
Very kind and friendly staff, accommodated late checkout request and baggage storage
Pros:

Great location

Cons:

Room was a bit cramped

2026-03-30 via Nuitee
J
Jason couple au
9
2026-03-30 via Nuitee
A
Abbey couple nz
6
2026-03-30 via Nuitee
B
Bryce extended_group nz
7
2026-03-29 via Nuitee
M
Mereseini solo_traveller nz
10
2026-03-29 via Nuitee
S
Shavin family_with_children nz
3
Pros:

We had two bedrooms with a shared washroom/Bath. Doors wouldn’t look. We had a two year old , we were allocated 7th floor , door to terrace won’t lock. We room service was done, lounge wasn’t vacuumed. Carpark area rubbish bin placed we difficult to park.

2026-03-29 via Nuitee
J
Jackie couple nz
10
Pros:

Duty manager was lovely. We were given a free upgrade and had a lovely room for our one night stay

2026-03-29 via Nuitee