Palm Garden Hotel

Hotels
8.2 (761 reviews)
Jalan Kesuma Sari no 3 , Sanur , ID

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Garden
Laundry
Airport shuttle
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Review Highlights

Pros:
Great location
Friendly staff
Lovely pool
Cons:
Renovation noise
Dated rooms
Cleaning issues

Categories

Cleanliness
7.7
Several reviews indicated issues with cleanliness and upkeep.
Service
8.7
Staff received positive mentions for their friendly and helpful nature.
Location
8.7
Many reviews highlighted the great location close to the beach and amenities.
Room Quality
8
Some rooms were described as dated or dark, affecting the overall quality.
Amenities
8.2
Pool and garden areas were praised, although some amenities were under renovation.
Value for Money
8.2
General sentiment reflects decent value, considering location and services.
Food and Beverage
7.7
Concerns about renovation of the restaurant and lack of breakfast options.
Overall Experience
8.4
Mixed sentiments overall, but a pleasant stay for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:48

Property Description

Luxurious Outdoor Pool
The Palm Garden Hotel boasts a spacious outdoor pool, perfect for a refreshing dip or soaking up the tropical sun.

Convenient Location
Situated just a short 2-minute walk from the picturesque Sanur Beach, Palm Garden Hotel offers easy access to the sandy shores and vibrant beachfront cafes.

Deluxe Amenities
Indulge in comfort with air-conditioned rooms featuring modern amenities like a flat-screen TV, fridge, and private terrace with garden views. The en suite bathroom with complimentary toiletries adds a touch of luxury to your stay.

Experience relaxation and convenience at Palm Garden Hotel - book your stay now for an unforgettable Bali getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

8.2
Based on 761 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 8
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.4
E
Eva • family_with_children • nl
8
Top!
Pros:

Heel lief personeel
En goede keuken en zwembad en dag en nacht personeel. Ligging fantastisch ook en lekkere bedden. Veel beter dan verwacht.

Cons:

-

2026-10-31 • via Nuitee
T
Thierry • family_with_children • fr
7
Pros:

Le calme de l'établissement
La beauté du jardin

Cons:

Les petits déjeuner trop léger
Les couvertures et les serviettes trop vieilles et usées.
1 douche fixe sans pommeau.
Les portes sont vieilles
Les rideaux jaune

2026-10-30 • via Nuitee
T
Thierry • family_with_children • fr
7
2026-10-30 • via Nuitee
V
Vanessa • couple • au
10
Quiet and relaxing place to stay.
Pros:

Friendly staff, clean rooms, close to beach and shops, beautiful gardens and great price.

Cons:

Couldn’t fault it.

2026-10-30 • via Nuitee
J
john • extended_group • au
7
Cons:

older facility need some work on room appointments

2026-10-28 • via Nuitee
C
Christine • couple • gb
9
Lovely stay near the Samir beach and main road
Pros:

Gardens and pool

2026-10-27 • via Nuitee
E
Estelle • family_with_children • fr
7
Pros:

Proche de la plage
1h de l aéroport
Gentillesse du personnel
Bon petit déjeuner

Cons:

Chambre un peu vieillissante

2026-10-23 • via Nuitee
K
Keith • couple • au
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-10-22 • via Nuitee
C
Christian Buchhave • family_with_children • dk
10
2026-10-19 • via Nuitee
A
Alekh Thapa • family_with_children • nz
7
Pros:

Conformable room and bed. Nice bathroom. Very well located just a short walk from the beachfront.

Cons:

No hairdryer. The glass screen for the shower was freshly chipped with some glass on the floor (presumably from cleaning the morning of our arrival).

2026-10-19 • via Nuitee
M
Meryl • couple • au
8
A lovely quiet getaway
Pros:

Beautiful gardens , friendly staff, easy access to beach.

Cons:

Hard mattress
Rooms a bit tired

2026-10-18 • via Nuitee
A
Amanda • family_with_children • au
9
Great place!
Pros:

The location was amazing. Walking distance to beach and Warungs, as well as shops and restaurants.
Pool was large & clean. Beautiful grounds.
Japanese restaurant on site.
Great air con and ceiling fan in rooms. Spacious balcony and laundry area out the back door with a sink and drying area.
Fridge in each room and complimentary water.
Kettle, tea & coffee and tea cups supplied.

Cons:

A space to make tea & coffee would be great. A toaster and microwave would be good also to make a quick breakfast.
Very basic supplies for tea & coffee making.
Had to ask for a hair dryer. One supplied would be helpful.

2026-10-14 • via Nuitee
M
Melissa • couple • au
10
10/10 love this hotel
Pros:

My favourite hotel in Sanur, the staff are the nicest and most helpful people the traditional style and gardens are beautiful and the rooms and bathroom are big. Easy walk to beach or to shops etc. I’ve stayed too many times to count now and will continue to come back.

Cons:

Beds are firm

2026-10-11 • via Nuitee
S
Sara • solo_traveller • au
10
Amazing
Pros:

This place is very clean and beautiful, close to the beach, shops and restaurant and still not noisy at all. Loved it

2026-10-11 • via Nuitee
C
Christine • couple • gb
8
Comfortable relaxing stay
Pros:

Lovely gardens, large rooms, clean pool

2026-10-09 • via Nuitee
K
Kruss • solo_traveller • au
8
First time
Pros:

Nice clean quiet place

Cons:

I would of liked a bigger breakfast selection.s

2026-10-08 • via Nuitee
D
Donna • couple • au
10
Great stay with every thing at your door step.
Pros:

Been coming here since 2017.
It’s a great small hotel with beautiful gardens, great pool and wonderful staff.

Cons:

Liked everything

2026-10-07 • via Nuitee
M
Melissa • solo_traveller • au
9
Pros:

Wonderful stay for the price. Our favourite end of town, easy little stroll to the beach. Authentic 'old Bali' hotel homestay vibes. Staff went beyond to help make us comfortable with our baby's sleeping arrangements (I was staying on my own with my 2 daughters). Tried to stay longer but sadly booked out.. understand why :)

Cons:

Nil. Everything was great.

2026-09-17 • via Nuitee
L
Lynne • extended_group • au
8
Lovely staff, excellent location
Pros:

Location and garden and balcony

Cons:

Bathroom shower went everywhere and could have used a bit more cleaning in the corners

2026-09-16 • via Nuitee
輕鬆 • solo_traveller • tw
5
2026-09-14 • via Nuitee