Palm Garden Hotel

Hotels
8.2 (666 reviews)
Jalan Kesuma Sari no 3 , Sanur , id

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Safety deposit box
Car hire
Outdoor furniture
Fruits
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Lovely pool
Cons:
Renovation noise
Dated rooms
Cleaning issues

Categories

Cleanliness
7.7
Several reviews indicated issues with cleanliness and upkeep.
Service
8.7
Staff received positive mentions for their friendly and helpful nature.
Location
8.7
Many reviews highlighted the great location close to the beach and amenities.
Room Quality
8
Some rooms were described as dated or dark, affecting the overall quality.
Amenities
8.2
Pool and garden areas were praised, although some amenities were under renovation.
Value for Money
8.2
General sentiment reflects decent value, considering location and services.
Food and Beverage
7.7
Concerns about renovation of the restaurant and lack of breakfast options.
Overall Experience
8.4
Mixed sentiments overall, but a pleasant stay for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:48

Property Description

Luxurious Outdoor Pool
The Palm Garden Hotel boasts a spacious outdoor pool, perfect for a refreshing dip or soaking up the tropical sun.

Convenient Location
Situated just a short 2-minute walk from the picturesque Sanur Beach, Palm Garden Hotel offers easy access to the sandy shores and vibrant beachfront cafes.

Deluxe Amenities
Indulge in comfort with air-conditioned rooms featuring modern amenities like a flat-screen TV, fridge, and private terrace with garden views. The en suite bathroom with complimentary toiletries adds a touch of luxury to your stay.

Experience relaxation and convenience at Palm Garden Hotel - book your stay now for an unforgettable Bali getaway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rp 250,000 per person per night when using an existing bed.
    Children from 5 years old to 11 years old stay for Rp 250,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 666 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 8
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.4
S
Susan • solo_traveller • ca
10
2026-02-14 • via Nuitee
M
Martin • solo_traveller • au
9
2026-02-12 • via Nuitee
S
Sourice • family_with_children • fr
5
Déçevant
Pros:

The hotel is well located in Sanur

Cons:

This is an old-fashioned hotel that hasn't been renovated in a very long time. The mattress is completely sagging.

2026-02-09 • via Nuitee
E
Espoir • couple • fr
10
2025-10-02 • via Nuitee
Z
Zuzana • solo_traveller • cz
8
2025-10-02 • via Nuitee
P
Putu • family_with_children • au
9
Pros:

Great location

2025-09-29 • via Nuitee
D
Dany
10
Pros:

Bel hôtel avec cours intérieure et piscine propres et agréables. Bien situé.

2025-09-28 • via Nuitee
C
Carol • extended_group • au
8
2025-09-28 • via Nuitee
S
sabra • family_with_children • fr
3
Pros:

l'emplacement proche de la plage et des commerces

Cons:

L'hôtel est vieux
Les chambres sont sombres
La literie est très vielle
Les canalisations laissent a désir

2025-09-20 • via Nuitee
M
Monique • couple • au
8
Relaxing in a friendly atmosphere. A little oasis in the middle of busy township.
Pros:

Garden with frogs early in the morning as well as delightful squirrels playing in the trees. Pool, patio, bed, aircon. Friendliness and helpfulness of the staff

Cons:

Restaurant renovations

2025-09-17 • via Nuitee
L
Lahart • solo_traveller • gb
8
Great well worth it.
Pros:

Close to everything

Cons:

A bit noisy but over all ok.

2025-09-16 • via Nuitee
A
Alex • family_with_children • gb
8
Pros:

Great location and friendly staff

2025-09-16 • via Nuitee
R
Rogneda • solo_traveller • au
7
Disappointed
Pros:

I lived the staff level of care and cleanliness was great .. pool was wonderful

Cons:

The first x3 nights& dats were great! However without notice they commenced renovation and jack hammering of the kitchen/ restaurant and dining area!!
I then had to find replacement accommodation as I couldn’t stay here. It was so dusty & noisy.
The staff were mired in than helpful and I applaud their management of the difficult situation 🥰🙏

2025-09-16 • via Nuitee
T
Thomas • couple • au
9
2025-09-11 • via Nuitee
C
Carolanne • couple • au
8
2025-09-11 • via Nuitee
K
Keryn • extended_group • au
2
Pros:

Pool

Cons:

The hotel was supposed to pick up from airport but didn’t & Renovation being done they told everyone they would get a discount but we didn’t get

2025-09-10 • via Nuitee
P
Penny • couple • au
10
Comfortable, clean affordable stay in great location.
Pros:

Pool, room, bathrooms and location to beach, warungs, mini markets, shopping and restaurants.

2025-09-08 • via Nuitee
V
Val • couple • gb
10
Just glorious relaxing and brilliant staff
Pros:

Just brilliant and relaxed.

Cons:

Nothing

2025-09-03 • via Nuitee
C
Caroline • family_with_children • fr
8
Agréable
Pros:

Bien situé.
Chambres spatieuses et bien équipées
Grande piscine, agréable

Cons:

La décoration et l'ameublement des chambres est un peu vieillot.

2025-08-31 • via Nuitee
P
Pavel • couple • cz
9
Pros:

Dobrá lokalita hotelu, který byl schovaný kousek od pláže a hlavní ulice, na recepci zařídili půjčení skútru, výborná čínská restaurace hned vedle hotelu, čistý a udržovaný bazén s lehátky

Cons:

Nebyla možnost snídaně, naštěstí hned kousek vedle výborná snídaňová restaurace

2025-08-28 • via Nuitee