Palm Garden Hotel

Hotels
8.2 (761 reviews)
Jalan Kesuma Sari no 3 , Sanur , id

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Garden
Laundry
Airport shuttle
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Lovely pool
Cons:
Renovation noise
Dated rooms
Cleaning issues

Categories

Cleanliness
7.7
Several reviews indicated issues with cleanliness and upkeep.
Service
8.7
Staff received positive mentions for their friendly and helpful nature.
Location
8.7
Many reviews highlighted the great location close to the beach and amenities.
Room Quality
8
Some rooms were described as dated or dark, affecting the overall quality.
Amenities
8.2
Pool and garden areas were praised, although some amenities were under renovation.
Value for Money
8.2
General sentiment reflects decent value, considering location and services.
Food and Beverage
7.7
Concerns about renovation of the restaurant and lack of breakfast options.
Overall Experience
8.4
Mixed sentiments overall, but a pleasant stay for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:48

Property Description

Luxurious Outdoor Pool
The Palm Garden Hotel boasts a spacious outdoor pool, perfect for a refreshing dip or soaking up the tropical sun.

Convenient Location
Situated just a short 2-minute walk from the picturesque Sanur Beach, Palm Garden Hotel offers easy access to the sandy shores and vibrant beachfront cafes.

Deluxe Amenities
Indulge in comfort with air-conditioned rooms featuring modern amenities like a flat-screen TV, fridge, and private terrace with garden views. The en suite bathroom with complimentary toiletries adds a touch of luxury to your stay.

Experience relaxation and convenience at Palm Garden Hotel - book your stay now for an unforgettable Bali getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

8.2
Based on 761 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 8
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.4
A
Allan solo_traveller nz
9
Pros:

Location, nice quiet place, great pool

2026-08-27 via Nuitee
T
Trude solo_traveller nz
9
Pros:

A welcome touch of authenticity in the bustle Sanur 👌🏼

Cons:

That they're always so booked up!

2026-08-25 via Nuitee
J
Jufri couple id
5
2026-08-23 via Nuitee
B
Bia family_with_children id
10
Pros:

Great little gem hidden away between all the big resorts in Sanur.
This hotel still keeps old Bali vibes authentic. Yes the rooms are a bit old school but compared to the new resorts we barely had to use aircon since the rooms where so fresh! Its lovely to have the garden right at the door of your room and the location is even better since you can just walk tl Sanur promenade or to the main road.
The new japanese restaurant that just opened inside the hotel (different owners though) was also amazing quality and amazing prices.
We will come back :)

2026-08-14 via Nuitee
V
Varun family_with_children za
8
2026-08-13 via Nuitee
M
Maree couple au
10
Calm friendly and beautifully kept gardens
Pros:

The fabulous staff

Cons:

Some rooms a little tired

2026-08-11 via Nuitee
L
Lotus solo_traveller nz
9
Have stayed 4 times in two years, great landing spot and for a night or two before flight.
Pros:

Location , beautiful swimming pool and price.

Cons:

Bed too hard for me and pillows too big - but common issues in Bali. Overall wouldn't stop me staying again

2026-08-10 via Nuitee
A
Andy couple au
9
We want to rebook for next year
Pros:

We don't swim so didn't use the pool.
breakfast was plain but well cooked.
As we don't swim ,we didn't visit the beach much but we loved the boardwalk going all the way along the beach
Loved the new bathrooms.

Cons:

Nothing

2026-08-07 via Nuitee
M
Marie-Soleil family_with_children ca
8
2026-08-06 via Nuitee
I
Irene extended_group nl
9
Prima hotel, vriendelijke mensen, goede service!
Pros:

Goede prijs-kwaliteitverhouding

Cons:

Meubels gedateerd

2026-08-05 via Nuitee
J
Jelena family_with_children gb
9
Excellent value for money
Pros:

Outdoor area, spacious rooms, location

Cons:

Squeaky beds, not entirely comfortable; no view from bedrooms, no privacy of the front porch

2026-08-04 via Nuitee
K
Kro 2o solo_traveller fr
9
Pros:

La gentillesse du personnel, l'emplacement, la taille de la chambre et de la salle de bain, le calme
Le choix du petit déjeuner.

Cons:

Rien

2026-07-24 via Nuitee
N
Nathalie solo_traveller ca
10
2026-07-24 via Nuitee
A
Alison solo_traveller nz
8
Quiet location close to the beach.
Pros:

Close to the beach and the main road but very quiet. Comfy beds.

Cons:

The bathroom stayed a bit damp and smelt musty.

2026-07-22 via Nuitee
K
Kathy couple au
8
Pros:

We knew that we expecting as we had checked out Palm Garden on our last trip. Very happy with our stay. Staff are excellent.

2026-07-19 via Nuitee
G
Garry couple au
10
It’s a fantastic property right amongst the funk area of Sanur
Pros:

Wonderful location . Happy staff. Loved the garden & pool area

Cons:

Nothing to dislike

2026-07-17 via Nuitee
J
Jennifer family_with_children au
7
Great location
Pros:

Great location and lovely staff. The room was great size and with all that you need in it. It is good value for money.

Cons:

The rooms an are a great size in the 2 bedroom appointment s. The beds and pillows are VERY firm! And the lining curtains are very dated.

2026-07-16 via Nuitee
W
Will couple gb
10
2026-07-16 via Nuitee
M
Mathias family_with_children dk
9
Super-fint familiested, personalet meget venligt og klar til at hjælpe
Pros:

Beliggenhed helt i top. Dejlig stille del af Sanur, med alt man har brug for lige udenfor døren - strand, massage, indkøb, gode spisesteder
God, lækker pool
Køleskab på værelset
Der blev fyldt op med nye vand hver dag

Cons:

Det ene værelse lugtede lidt muldet
Teen smagte af kaffe men ellers fin morgenmad - man kunne vælge mellem 4 forskellige

2026-07-14 via Nuitee
M
Michela solo_traveller it
9
2026-07-13 via Nuitee