Pranaya Boutique Hotel

Hotels
7.6 (115 reviews)
Commercial Park CBD BSD Lot VIII no.3, BSD City - Tangerang Selatan , Serpong , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good room quality
Cons:
Food temperature
Cleanliness issue with toilet spray knob

Categories

Cleanliness
6.18
The toilet spray knob was hard to turn, complicating operation.
Service
8.15
Sweet and friendly receptionist staff; polite and helpful staff.
Location
8.19
Close to the facilities we wanted to visit.
Room Quality
8.14
It was a good room.
Amenities
8.17
Standard quality for this hotel tier.
Value for Money
8.13
Standard quality for this hotel tier.
Food and Beverage
6.18
The food wasn't warm.
Overall Experience
7.65
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:04

Property Description

Pranaya Suites, located in Serpong, offers a spa, wellness center, and a restaurant. Enjoy a comfortable stay with amenities like a flat-screen TV and air conditioning. Explore nearby attractions like Teras Kota Mall and The Breeze Lifestyle Centre. Relax at the garden or indulge in a BBQ session. Start your day with delicious Indonesian and international breakfast options at Soleil Restaurant. Book your stay at Pranaya Suites for a rejuvenating experience.

Important information:

Please note that the property requires a deposit payment. Staff will contact guests directly for payment instructions.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rp 286,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 115 reviews
Cleanliness: 6.18
Service: 8.15
Location: 8.19
Room Quality: 8.14
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 6.18
Overall Experience: 7.65
B
bayu aji family_with_children id
8
2026-01-29 via Nuitee
S
Shamsul family_with_children my
9
Pros:

Ambient and serene place to stay

2026-01-20 via Nuitee
W
Waskito family_with_children id
7
2026-01-19 via Nuitee
M
Mulawan couple id
9
2025-12-09 via Nuitee
S
Siti family_with_children id
7
2025-11-17 via Nuitee
M
Musa family_with_children sg
6
2025-10-10 via Nuitee
Y
Yvrens family_with_children ph
6
2025-10-10 via Nuitee
E
Evan Cho family_with_children id
7
Pros:

dekat mal dan bioskop

Cons:

putaran untuk semprotan toiletnya keras susah doputar, jadi susah keluar rear flush nya

2025-10-01 via Nuitee
A
azhar family_with_children id
9
2025-09-11 via Nuitee
P
PP couple nl
7
Pros:

It was a good room and close by the facilities we wanted to visit

Cons:

The food wasn't warm.

2025-08-31 via Nuitee
P
Paloma solo_traveller id
9
Pros:

Sweet and friendly receptionist staff

2025-08-14 via Nuitee
D
Donny solo_traveller id
10
2025-08-10 via Nuitee
P
Paloma solo_traveller id
9
Pros:

Polite and helpful staff, especially Aisha

2025-08-06 via Nuitee
P
Paloma family_with_children id
8
2025-08-02 via Nuitee
J
John couple nl
8
2025-07-18 via Nuitee
A
Aan review category business travellers id
8
Very good
2025-06-22 via Nuitee
M
Mohamad family with young children my
3
Poor
2025-02-13 via Nuitee
E
Erwin family with young children id
7
Good
2025-01-04 via Nuitee
S
Soebiantoro family with young children id
7
Good
Pros:

Average. In term of variety of food so simple compare to the hotel rate paid.

2024-11-29 via Nuitee
N
Nur group my
9
Superb
2024-11-14 via Nuitee