TownePlace Suites by Marriott Cheyenne SW/Downtown Area

Hotels
Marriott
9 (136 reviews)
1710 W Lincolnway, Cheyenne, Wyoming, 82001 , Cheyenne , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great amenities
Convenient location
Cons:
Cleanliness issues

Categories

Cleanliness
7.39
Room cleanliness noted as disappointing, with specific issues mentioned.
Service
9.86
Great customer service highlighted, responsive to guest concerns.
Location
9.4
Conveniently located near food and shopping options.
Room Quality
8.35
Mixed reviews for room quality due to food odor and noted cleanliness issues.
Amenities
9.38
Great amenities including a large indoor pool and fitness room.
Value for Money
9.34
Worth the price despite cleanliness concerns based on overall experience.
Food and Beverage
8.89
Breakfast options praised as varied and delicious.
Overall Experience
9.36
Overall experience remains high due to returning guests and positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:12

Property Description

Recreational Amenities

Enjoy a refreshing swim in the indoor pool or break a sweat in the fitness center during your stay at TownePlace Suites by Marriott Cheyenne SW/Downtown Area.

Complimentary Breakfast and Convenience

Begin your day with a complimentary continental breakfast and take advantage of the convenience of the on-site grocery/convenience store for any last-minute needs.

Event Spaces and Business Facilities

Host successful meetings with ease in the conference space and meeting room, and stay productive with amenities like the 24-hour business center and express check-in/out.

Immerse yourself in comfort and convenience at TownePlace Suites by Marriott Cheyenne SW/Downtown Area, strategically located minutes away from Cheyenne's key attractions!

Book your stay today for an unforgettable Cheyenne experience.

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CYS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Pets

    Pets allowed

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9
Based on 136 reviews
Cleanliness: 7.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
M
MMPJMH Couples Daytona Beach, Florida
10
BACK AGAIN -- BECAUSE IT'S THAT GOOD...!!!
Pros:

Who knows how many times we’ve been back here, it’s been our go-to stop since we started crossing the country twice a year in that blessing called retirement more than 10 years ago. If you love TownePlace, you will love this one. It’s long been the No. 1-rated hotel in all of Rock Springs. Clean as a whistle, both the laundry and fitness room (free weights and a scale). Great big indoor pool. Plenty of lighted parking. We had a 2-Bedroom (Queens)/2-Bath (both with tubs) Suite with screened windows that open for a breeze. And they are massive windows, all the better for watching the trains go by — on both sides of the hotel, yet far enough away you are not disturbed just plain entranced . And breakfast was varied and delicious: scrambled eggs, bacon, biscuits/gravy, yogurts, breads/bagels. Thanks again to GM Shannon for treating us like Bonvoy VIPs. Catch you again on the return trip.

2025-10-04 via Tripadvisor
C
Christopher
10
Pros:

Nice hotel in a convenient location. We did have some late night noise from the guests above us, but after we called the front desk, it was taken care of - great customer service!

2025-09-12 via Nuitee
A
Anne partner
6
Pros:

Nice property, very friendly staff, and good free breakfast. Our room had a strong food odor and was not clean. The shower curtain was filthy, hairdryer, coffee maker, and sink all looked like they had not been cleaned. Disappointed for a Marriott and this price point.

2025-09-07 via Nuitee
R
Robert family_with_children
10
Pros:

Conveniently located and close to food and shopping. Exceptionally clean and well maintained.

2025-08-04 via Nuitee
S
Stephen
10
Pros:

The staff is so nice.

2025-07-25 via Nuitee
C
Carolyn H family
10
Pros:

Incredible staff

2025-06-07 via Nuitee
S
Sandra family
8
Pros:

The location was good for my needs

2025-06-02 via Nuitee
D
David
8
Pros:

The room

2025-06-01 via Nuitee
N
Nancy
8
Pros:

It was nice to have the extra space in the room. The table and chairs is a nice touch. The closet area was unique also. The bath area was nice-different from most.places. The beds were comfortable. Enjoyed our stay

2025-05-20 via Nuitee
Q
Q6610FEthomasc Couples Sydney, New South Wales
8
Great hotel for a short stay
Pros:

We stayed one night when driving from Denver to Mount Rushmore.

The room was large with a full kitchen including fridge, microwave and stove top.

The bathroom was a good size as was the bedroom area. You could easily work from the room with a full desk area.

Check in was easy and Diane who checked us in was friendly. The hotel does include breakfast but we didn’t get downstairs in time as only served until 9am.

Great hotel for a very short stay!

2025-05-19 via Tripadvisor
A
Andrew family
10
Pros:

We had a great stay at TownePlace Suites during our road trip. The room was clean, comfortable, and quiet—just what we needed after a long day of driving. The continental breakfast was a pleasant surprise: fresh, convenient, and a great way to fuel up before hitting the road again. Everything was well-kept and the staff was friendly. Would definitely stay here again if we’re back in the area!

2025-05-18 via Nuitee
A
Alain partner
10
Pros:

All good

2025-05-14 via Nuitee
K
Kathryn R family
10
Pros:

The room was clean and modern, and the bed was comfortable. The staff were friendly and helpful, and the water pressure in the shower was great.

2025-05-11 via Nuitee
M
Melinda pet
8
Pros:

Wasn't as close to downtown as expected

2025-04-30 via Nuitee
K
Kathy
10
Road trip easy
Pros:

Off the road
Quick and easy
Clean
Not a great breakfast
So we skipped

2025-04-26 via Nuitee
S
saimazb Family Sterling, Loudoun County, Virginia
8
Decent stay homey feels
Pros:

Rooms were clean and spacious. The breakfast is your standard continental. Location is very close to downtown Cheyenne for shopping and sightseeing. Close to restaurants. Overall a good stay either as you are traveling thru or spending a few days in Cheyenne.

2025-04-18 via Tripadvisor
A
adam friends
10
Pros:

Clean and very comfortable beds

2025-04-17 via Nuitee
M
Melinda
10
Pros:

Very nice place to stay. Very clean. Bed and pillows were super comfortable. Would stay again when I come thru town.

2025-04-16 via Nuitee
S
scottbP7578US Couples
10
One of the best stays ever
Pros:

I don't know where to start. We almost always travel with our Weimaraner and this is listed as a a dog friendly hotel. That is an understatement! Greta was greeted by all the staff as if she was a VIP. Check-in was so smooth and we were settled into our room quickly.
The room had everything we needed-refrigerator/microwave/dishes/dishwasher. The hotel iteslf was close to everything we were interested in.
I have to say the staff was so wonderfully accomodating, friendly and professional.
Breakfast was good-they kept the buffet line stocked well.
An after stay caveat-when we checked out of the hotel I had inadvertently dropped a set of LG Tone headsets on the floor and wasn't aware of it. I thought I had packed them in my computor case. Upon arriving home, I realized they weren't where I thought they were. I called the hotel and they told me they had found them. They were amazing in helping accomodate the return. Also the honesty of the staff that the cleaning crew turned them in. It wasn't the first time I had left a headset in a room, the last being 3 years ago. That set was never found. This time it was a happy ending.
We will definitely stay here again if we are ever in the Cheyenne area. I highly recommend it.

2025-04-14 via Tripadvisor
J
Jeffie friends
10
Pros:

Great, clean place to stay. Staff was excellent!

2025-04-10 via Nuitee