Homewood Suites by Hilton Cincinnati/Mason

Hotels
•
Homewood Suites by Hilton
9.2 (285 reviews)
5325 Natorp Boulevard , Mason , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable bed
Cons:
Cleanliness issues
Old furnishings
Uncomfortable mattress

Categories

Cleanliness
8.41
Several reviews noted issues with cleanliness, such as a dirty tissue and broken coffee maker.
Service
9.88
The staff were frequently described as friendly and accommodating.
Location
9.92
Conveniently located near Cincinnati Open and dining options.
Room Quality
7.87
Issues with old, worn out furnishings and uncomfortable mattresses noted in reviews.
Amenities
8.9
Breakfast options were noted as good, but some amenities like the pull-out couch were criticized.
Value for Money
9.36
Overall value perceived as fair, given the comfort and location despite some issues.
Food and Beverage
9.41
Breakfast was described as delicious with good options.
Overall Experience
9.88
Many reviews expressed overall satisfaction despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:48

Property Description

Luxurious Amenities

Indulge in our indoor pool and stay active at our fitness centre. Enjoy free WiFi and unwind in rooms equipped with a flat-screen TV. Each room features a full kitchen with modern appliances for your convenience.

Convenient Facilities

Our 24-hour front desk and Suites Shop cater to your needs any time of the day. Take advantage of our business facilities during your stay.

Ideal Location

Located just 20 minutes from Downtown Cincinnati and near popular attractions like King's Island Amusement Park, our hotel offers easy access to shopping destinations. Whether you're here for business or leisure, our pet-friendly accommodations are perfect for all types of travelers.

Book your stay at Homewood Suites by Hilton Cincinnati/Mason now and experience the perfect blend of comfort and convenience.

Important information:

Property offers Evening Reception on Wednesdays only.

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CVG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 45.14
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 285 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 7.87
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.88
E
Esmeralda • family_with_children • us
10
2026-03-21 • via Nuitee
A
Alicia • couple • us
10
2026-02-23 • via Nuitee
M
Marqita • family_with_children • us
10
It was a great experience we had a good time. The roo as way bigger then I expected and it was ver
Pros:

I like how I was greeted on the tv screen. I like how clean the room was. The customer service was great.

Cons:

The walls were thin

2026-02-09 • via Nuitee
S
Sandra • couple • us
10
2026-01-19 • via Nuitee
N
Nicolino • family_with_children • us
9
Excellent
Pros:

Everything from the comfortable room to the breakfast and friendly staff

Cons:

Nothing

2026-01-19 • via Nuitee
B
Brenda • solo_traveller • us
9
Pros:

The location was grate, there so many things around.

Cons:

The bathroom needs a deep cleaning

2026-01-08 • via Nuitee
D
De'Aris • family_with_children • us
10
2026-01-05 • via Nuitee
J
janie • couple • us
9
2025-12-28 • via Nuitee
A
Abraham • couple • us
10
Pros:

Clean, New, friendly staff, quick check in. Comfortable bed, large room, warm breakfast

Cons:

Bathroom sink had little water pressure and cold water. But shower was great with lot of hot high pressure shower head.

2025-12-27 • via Nuitee
C
Cheryl • couple • us
10
BeautifulWas the night before game day fall through the land fans tune into netflix?We love your han
Pros:

This place is so beautiful and comfortable.
The staff is so nice and friendly. They made sure. They checked on you when you checked in to make sure everything is going good.
Customer service or the staff were profession

Cons:

It was nothing that I didn't like.I will be back soon

2025-12-22 • via Nuitee
R
Rick • extended_group • us
10
2025-12-21 • via Nuitee
J
Jon • couple • us
9
2025-12-05 • via Nuitee
B
Brady • family_with_children • us
10
Excellent for the family
Pros:

Very friendly, clean, and comfortable.

Cons:

Nothing

2025-11-24 • via Nuitee
D
Danielle • family_with_children • us
10
2025-11-23 • via Nuitee
I
ivyg554 • Business
4
Very old establishment.
Pros:

I’ve moved twice during my stay and have experienced furnishings that are totally shot. There isn’t one seat in either room that you don’t sink into and have to climb out of.
The mattress in the first room was like sleeping on a box spring. The second is no better as both sides are sink holes.
Pillows look nice but deflate / disappear as the night progresses.
Electrical outlets either don’t support the plug or the plug must be forced into the outlet.
Light fixtures in the ceiling flicker when the microwave is in use.
The caulking in both bath tubs were dry and cracked. I can hear the wood framing under the tub creaking every time I move.
Customer service is great. Although I was notified that, “All the mattresses would be the same, no matter which room I moved to”

2025-10-24 • via Tripadvisor
M
MARLANA • couple • us
10
2025-10-19 • via Nuitee
Y
YASUHIRO
8
Pros:

Good hotel!

2025-10-11 • via Nuitee
T
Tressa
10
Pros:

Staff was extremely friendly, Breakfast was good… sausage not so much but you win some and lose some. The rooms smelled amazing! The bed was okay…. Not great but not terrible. Definitely would stay again. Perfect location.

2025-10-06 • via Nuitee
T
Terra
10
Pros:

Clean and freindly staff

2025-10-05 • via Nuitee
B
Beth • partner
10
Pros:

Clean property and great location. Room was comfortable and clean. There was quite a bit of ware and tear on the vanity in the bathroom and door to room did not close easy, had to push hard to close.

2025-09-28 • via Nuitee