LOTTE CITY HOTEL Guro

Hotels
Lotte City Hotels
8.7 (1964 reviews)
300, Digital-ro, Guro-gu , Seoul , kr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent staff service
Good location with accessible transport
Cons:
Slightly inconvenient location for metro
Some facilities a bit older

Categories

Cleanliness
8.61
The rooms were noted as clean and well-maintained.
Service
8.88
Staff were described as polite, helpful, and provided good hospitality.
Location
8.62
The location was convenient for access to airport buses, but slightly inconvenient for metro access.
Room Quality
8.67
Rooms were spacious, comfortable, and well-equipped.
Amenities
8.7
Amenities like the gym and laundry were mentioned positively.
Value for Money
8.56
Perceived as good value for the quality of services provided.
Food and Beverage
8.81
Breakfast received positive reviews, especially the customizable omelet.
Overall Experience
8.78
Overall, guests were pleased with their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:45

Property Description

Luxurious Accommodation

LOTTE City Hotel Guro, nestled in the vibrant Guro Digital Complex, offers elegant rooms with modern amenities like flat-screen TVs and free WiFi. The luxurious ambience ensures a comfortable stay, while the convenient location near shops and restaurants adds to the appeal.

Convenient Facilities

Guests can enjoy access to a fitness centre, business centre, and 24-hour front desk services. The property also provides a currency exchange service, catering to the diverse needs of travelers.

Delicious Dining Options

Indulge in a delectable dining experience at the on-site C'Café, offering a variety of meals from a continental breakfast buffet to Western lunch and dinner options. The perfect way to start or end your day of exploring the city.

Book your stay at LOTTE City Hotel Guro for a luxurious and convenient experience in Guro Digital Complex.

Important information:

Breakfast rates are different for guests with breakfast-included plan and guests who request breakfast on site.

Check-out time for reservations made between March 1, 2025 and April 30, 2025 is noon (12:00/same as before), and check-out time for reservations made after May 1, 2025 is 11:00 a.m.

You may be asked to present a valid photo ID at check-in to verify your reservation details. If you refuse to present ID, or provide false, forged, altered, or someone else’s ID, the hotel reserves the right to refuse accommodations.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1964 reviews
Cleanliness: 8.61
Service: 8.88
Location: 8.62
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.56
Food and Beverage: 8.81
Overall Experience: 8.78
婉汝 solo_traveller sg
9
Pros:

Location, staff, cleanliness is excellent

The location is great, and the staff are friendly. The airport bus stops right in front of the hotel. It’s about a 5–7 minute walk to the nearest subway station. There are cafés, restaurants, and an Olive Young on the ground floor, while a 7-Eleven, CU, and even more restaurants are just across the street. E-Mart is about a 10-minute walk away, and there is a WOWPASS kiosk in the hotel lobby.

Cons:

Soundproofing,Facilities (A bit outdated)

The soundproofing could definitely be improved. I could clearly hear people opening and closing their doors across the hall and next door, as well as loud conversations in the hallway.

On one of the nights, the guests in the room next to mine were talking very loudly, and I could hear their conversation almost as if they were in my room. The noise continued until around 11 p.m.

That said, I’m not a light sleeper, so it didn’t affect me too much.

2026-07-11 via Nuitee
K
Kuang Yao solo_traveller tw
10
2026-07-10 via Nuitee
H
HUI WEN family_with_children tw
9
2026-07-09 via Nuitee
S
Sakito solo_traveller jp
8
Pros:

スタップの方が親切でした!
駐車場もあるし、水もウォーターサーバーが廊下にあってよかったです

Cons:

電子レンジがない

2026-07-08 via Nuitee
L
Lav Kumar solo_traveller in
8
2026-07-08 via Nuitee
G
Gaini couple kz
6
2026-07-08 via Nuitee
T
TAKUMI solo_traveller jp
10
2026-07-07 via Nuitee
K
kim solo_traveller cm
8
Pros:

Breakfast had options

Cons:

The fact you have to for hours before check in if you arrive before the designated check-in time. Or pay a fee

2026-07-06 via Nuitee
S
Simon solo_traveller au
7
Pros:

Very clean and close to lots of restaurants and a great hairdresser

Cons:

Elevators were very slow

2026-07-05 via Nuitee
M
Muhammed Çağrı solo_traveller tr
9
2026-07-02 via Nuitee
S
Seina couple jp
9
2026-07-01 via Nuitee
O
OURI solo_traveller fr
8
2026-06-30 via Nuitee
C
Christian solo_traveller de
10
Pros:

Very good hotel, nice room. Personnel is very friendly.

2026-06-29 via Nuitee
A
Aliya couple kz
10
Pros:

Everything was excellent

2026-06-29 via Nuitee
M
minha couple kr
10
Pros:

2호선 구디 역과 가깝고 공항버스 정류장도 바로 앞이어서 편했습니다.
올리브영, 이마트, 편의점, 레스토랑 등도 다 근처여서 좋았습니다.
체크인+청소 직원분들도 친절하고, 특히 침구가 너무 좋았어요.
아침식사는 평범해서 다음번엔 안할 것 같아요. 방 크기도 좋았습니다.

Cons:

딱히 없었던 것 같습니다.

2026-06-29 via Nuitee
J
Jade solo_traveller za
10
Pros:

Everything was great! The desk staff were helpful in terms of helping to book taxis and give information. The cleaning lady was such a gem!

Cons:

There could've been more plugs to charge phones next to the bed.

2026-06-26 via Nuitee
J
Jemmari solo_traveller ma
10
Exceptional stay
Pros:

Exceptional stay in Seoul. The hotel was absolutely amazing, clean, comfortable, well located, and the staff were incredibly kind and helpful. Everything exceeded my expectations and made my trip even more special. I truly loved my stay and would definitely come back.

2026-06-25 via Nuitee
S
song yul solo_traveller fr
9
un hôtel très agréble avec beaucoup de commodités et bien situé
Pros:

le service et le rapport qualité/prix

2026-06-25 via Nuitee
Y
Yong couple us
10
2026-06-24 via Nuitee
S
Sadibekova couple kz
9
2026-06-23 via Nuitee