LOTTE CITY HOTEL Guro

Hotels
•
Lotte City Hotels
8.7 (1795 reviews)
300, Digital-ro, Guro-gu , Seoul , kr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Currency exchange
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent staff service
Good location with accessible transport
Cons:
Slightly inconvenient location for metro
Some facilities a bit older

Categories

Cleanliness
8.61
The rooms were noted as clean and well-maintained.
Service
8.88
Staff were described as polite, helpful, and provided good hospitality.
Location
8.62
The location was convenient for access to airport buses, but slightly inconvenient for metro access.
Room Quality
8.67
Rooms were spacious, comfortable, and well-equipped.
Amenities
8.7
Amenities like the gym and laundry were mentioned positively.
Value for Money
8.56
Perceived as good value for the quality of services provided.
Food and Beverage
8.81
Breakfast received positive reviews, especially the customizable omelet.
Overall Experience
8.78
Overall, guests were pleased with their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:45

Property Description

Luxurious Accommodation

LOTTE City Hotel Guro, nestled in the vibrant Guro Digital Complex, offers elegant rooms with modern amenities like flat-screen TVs and free WiFi. The luxurious ambience ensures a comfortable stay, while the convenient location near shops and restaurants adds to the appeal.

Convenient Facilities

Guests can enjoy access to a fitness centre, business centre, and 24-hour front desk services. The property also provides a currency exchange service, catering to the diverse needs of travelers.

Delicious Dining Options

Indulge in a delectable dining experience at the on-site C'Café, offering a variety of meals from a continental breakfast buffet to Western lunch and dinner options. The perfect way to start or end your day of exploring the city.

Book your stay at LOTTE City Hotel Guro for a luxurious and convenient experience in Guro Digital Complex.

Important information:

Breakfast rates are different for guests with breakfast-included plan and guests who request breakfast on site.

Check-out time for reservations made between March 1, 2025 and April 30, 2025 is noon (12:00/same as before), and check-out time for reservations made after May 1, 2025 is 11:00 a.m.

You may be asked to present a valid photo ID at check-in to verify your reservation details. If you refuse to present ID, or provide false, forged, altered, or someone else’s ID, the hotel reserves the right to refuse accommodations.

Parking Lot Construction Notice

Please be informed that repair work on the basement parking lot floor is scheduled as outlined below.
Construction Period
• February 7 (Sat) – February 22 (Sun), 2026
Parking Restriction Schedule
• February 7 (Sat) – February 11 (Wed):
Basement Level 4 parking will be unavailable.
• February 14 (Sat) – February 22 (Sun):
Basement Level 3 parking will be unavailable
(Partial access to the passageway to Basement Level 4 will be open.)
During the construction period, vehicle entry, exit, and movement on the restricted floors will not be permitted.
Please note that an odor may occur due to floor coating work.
We sincerely apologize for any inconvenience this may cause and kindly ask for your understanding and cooperation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1795 reviews
Cleanliness: 8.61
Service: 8.88
Location: 8.62
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.56
Food and Beverage: 8.81
Overall Experience: 8.78
G
Genesis • family_with_children • mx
9
Pros:

Cuartos muy espaciosos e instalaciones limpias

Cons:

Todo bien

2026-03-14 • via Nuitee
P
Pariyapat • couple • th
10
2026-03-13 • via Nuitee
以妮 • family_with_children • tw
10
會想一直入住的飯店
Pros:

110V的3孔插座，對出差需要用電腦的人來說非常方便，隔壁就是Olive young，不用去市區人擠人

Cons:

都很喜歡

2026-03-11 • via Nuitee
Y
YOOKI • family_with_children • jp
8
ものすごいお得感。
Pros:

朝食は種類が豊富でとても良かった。
スタッフも親切。ホテル周りに飲食店も多く、宿泊費の安さも素晴らしい。

Cons:

朝食のお湯がもう少し熱ければ他は何も言うことがない。

2026-03-10 • via Nuitee
L
Linda • couple • us
8
Fantastic location.
Pros:

Location was fantastic! Eateries were all around us.

Cons:

Most of the linens were worn and thin. Sheets even had small holes in them. All needed to be replaced.

2026-03-10 • via Nuitee
D
Dieter • family_with_children • de
9
2026-03-09 • via Nuitee
S
Sukumar • family_with_children • in
10
2026-03-09 • via Nuitee
J
Johannes Mulder • family_with_children • nl
8
Just okay
Pros:

The hotel was pretty good, I liked the coin wash a lot

Cons:

The room was not very clean, and first day everything was fine. Second day they take away our handwash, 3 day they give us two shampoo, 4 day they take the shampoo again and the last day they finally gave us our handwash back

2026-03-08 • via Nuitee
J
Jung Hye • couple • fr
8
2026-03-05 • via Nuitee
P
Ping-Chun • couple • tw
10
2026-03-03 • via Nuitee
뽀나아빠 • family_with_children • kr
10
Pros:

가격대비 너무 좋았어요!
서울에 오신다면 숙소로
적극 추천합니다^^

2026-03-01 • via Nuitee
O
okuda • couple • jp
9
とても快適
Pros:

部屋が広い。静かで清潔感がある
駐車スペースも広くてとてもよかった

Cons:

スタッフさんが日本語対応できない

2026-03-01 • via Nuitee
I
Iskandarov • couple • kr
8
Pros:

Property is very good very clean everything perfect. But location is a bit far from famous locations.

2026-02-27 • via Nuitee
I
Imran Shah • family_with_children • sg
8
Pros:

Location is superb.So many nearby amenities around

Cons:

None

2026-02-26 • via Nuitee
I
Ivy • solo_traveller • us
9
2026-02-25 • via Nuitee
M
Meunghwan • family_with_children • kr
9
Pros:

3성급이라고 하지만 시설이 깨끗하고 편리해서 좋았습니다. 직원들도 친절했습니다.

Cons:

아침식사는 하루 전 예약을 하면 22,000원인데 당일은 3만원이었어요. 구성에 비해 가격이 좀 비싸게 느껴졌어요.

2026-02-24 • via Nuitee
S
SWEE HON • family_with_children • my
10
Pros:

The location is good, there are many restaurants and convenience stores nearby. 5min to the metrol stations The staff is very helpful. The room is cleaned.

Cons:

No comments

2026-02-24 • via Nuitee
S
SAERA • solo_traveller • kr
10
2026-02-14 • via Nuitee
以妮 • family_with_children • tw
10
下次會想再來的住宿
Pros:

機場巴士可以直達飯店，房間比市區的飯店大很多，電視很大還可以看youtube,有110V的插座。

Cons:

沒有

2026-02-10 • via Nuitee
C
Chi Ming • extended_group • tw
10
2026-02-10 • via Nuitee