LOTTE CITY HOTEL Guro

Hotels
•
Lotte City Hotels
8.7 (1918 reviews)
300, Digital-ro, Guro-gu , Seoul , kr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent staff service
Good location with accessible transport
Cons:
Slightly inconvenient location for metro
Some facilities a bit older

Categories

Cleanliness
8.61
The rooms were noted as clean and well-maintained.
Service
8.88
Staff were described as polite, helpful, and provided good hospitality.
Location
8.62
The location was convenient for access to airport buses, but slightly inconvenient for metro access.
Room Quality
8.67
Rooms were spacious, comfortable, and well-equipped.
Amenities
8.7
Amenities like the gym and laundry were mentioned positively.
Value for Money
8.56
Perceived as good value for the quality of services provided.
Food and Beverage
8.81
Breakfast received positive reviews, especially the customizable omelet.
Overall Experience
8.78
Overall, guests were pleased with their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:45

Property Description

Luxurious Accommodation

LOTTE City Hotel Guro, nestled in the vibrant Guro Digital Complex, offers elegant rooms with modern amenities like flat-screen TVs and free WiFi. The luxurious ambience ensures a comfortable stay, while the convenient location near shops and restaurants adds to the appeal.

Convenient Facilities

Guests can enjoy access to a fitness centre, business centre, and 24-hour front desk services. The property also provides a currency exchange service, catering to the diverse needs of travelers.

Delicious Dining Options

Indulge in a delectable dining experience at the on-site C'Café, offering a variety of meals from a continental breakfast buffet to Western lunch and dinner options. The perfect way to start or end your day of exploring the city.

Book your stay at LOTTE City Hotel Guro for a luxurious and convenient experience in Guro Digital Complex.

Important information:

Breakfast rates are different for guests with breakfast-included plan and guests who request breakfast on site.

Check-out time for reservations made between March 1, 2025 and April 30, 2025 is noon (12:00/same as before), and check-out time for reservations made after May 1, 2025 is 11:00 a.m.

You may be asked to present a valid photo ID at check-in to verify your reservation details. If you refuse to present ID, or provide false, forged, altered, or someone else’s ID, the hotel reserves the right to refuse accommodations.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1918 reviews
Cleanliness: 8.61
Service: 8.88
Location: 8.62
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.56
Food and Beverage: 8.81
Overall Experience: 8.78
K
karel • solo_traveller • nl
8
Pros:

직원들이 친절하고 신속하게 처리하여서 좋았어요

Cons:

거의 없음

2026-06-05 • via Nuitee
R
Rodolfo • couple • ar
10
Excelente hotel, muy bien ubicado y gran desayuno
Pros:

Excelente hotel, a dos cuadras del tren/subte, para poder ir a cualquier lado. Muy limpio, excelente desayuno, buen baño y buenas camas.

Cons:

La atencion en el restaurant, son demasiado extrictos con la hora y un poco caro. Pero no afecta a la calidad del hotel y a sus servicios. No iria a cenar, pero me alojaria siempre

2026-06-04 • via Nuitee
N
Natalia • family_with_children • hk
10
2026-06-04 • via Nuitee
R
Rishabh • solo_traveller • in
10
Very good hotel with comfortable rooms, really enjoyed my stay
2026-06-03 • via Nuitee
D
Dorcas • extended_group • ke
8
Had an excellent stay in the hotel & hope to stay there next time in Seoul
Pros:

The hotel was very clean and the rooms very spacious. The towels and toiletries very clean

Cons:

Lack of drinking water in the rooms

2026-06-02 • via Nuitee
J
JINBOK • solo_traveller • jp
9
2026-06-02 • via Nuitee
J
Javier • family_with_children • co
9
Pros:

exelente atencion del personal del hotel ,muy amables con los extranjeros ,siempre disponibles

2026-06-01 • via Nuitee
M
MingAi • extended_group • us
10
전부 다 너무 좋앗어요 .
Pros:

직원분들 너무 친절하시고 좋앗어요 👍

2026-05-30 • via Nuitee
S
SHEREEN • couple • my
7
Comfortable stay and highly recommended for travellers.
Pros:

Friendly and helpful staff. Spacious room. 24h coin laundry available. Walking distance to many stores and eateries. Less than 10mins walk to the nearest metro. Airport shuttle at doorstep.

Cons:

Nothing I disliked during this stay. But would like to recommend providing coffee/tea sachets for the rooms.

2026-05-30 • via Nuitee
D
Daisuke • extended_group • jp
9
Pros:

部屋が綺麗だった

2026-05-29 • via Nuitee
M
Moritz • solo_traveller • de
9
Zimmer waren Super, Frühstück ok
Pros:

Das Zimmer war Super, wirkte schon ein wenig älter von der Einrichtung, hat aber einen eigen Scharm. Raumklima war Super.

Cons:

Das Frühstück war ok, könnte besser sein.

2026-05-28 • via Nuitee
文正 • solo_traveller • jp
10
2026-05-27 • via Nuitee
J
Jodok • solo_traveller • at
9
2026-05-26 • via Nuitee
J
Jenny Marie • couple • ph
10
Pros:

Location

Cons:

Staff

2026-05-24 • via Nuitee
以妮 • solo_traveller • tw
10
下次還會再住
Pros:

除了在九老遠了一點以外其他都很喜歡

2026-05-23 • via Nuitee
M
Mai • couple • jp
10
2026-05-22 • via Nuitee
N
Nawaf • couple • sa
10
اقامه ممتازه وتستاهل كل ريال
Pros:

- الاهتمام بالنزيل ونظافة الغرف والمرافق.
- لطف الموظفين وتقديم المساعدة في كل الأوقات.
- توفير آلة الماء والثلج في الممرات.
- سهولة تسجيل الدخول والخروج.

Cons:

.

2026-05-22 • via Nuitee
A
Alexis • couple • fr
8
2026-05-21 • via Nuitee
S
Samantha • solo_traveller • au
7
Pros:

깔끔하고, 역이랑 그리 멀지 않아 가성비로 잘 있다 갑니다.

Cons:

석식은 예약이 필요하다고 하여 관련 문의를 위해 프런트를 찾았는데, 직원분(남성, 블랙/화이트 정장 착용, 5월 11~12일 저녁 근무)께서 “카페에 물어보세요. 여긴 프런트라… ㅎ” 라는 식으로 응대하셨습니다. 프런트가 이런 문의를 가장 먼저 도와줄 수 있는 곳이라고 생각했기에 다소 무성의하게 느껴져 아쉬웠습니다.
또한 램프와 조명 작동이 원활하지 않았습니다.

2026-05-21 • via Nuitee
K
Kiana • solo_traveller • jp
8
2026-05-20 • via Nuitee