LOTTE CITY HOTEL Guro

Hotels
•
Lotte City Hotels
8.7 (1795 reviews)
300, Digital-ro, Guro-gu , Seoul , kr

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Currency exchange
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent staff service
Good location with accessible transport
Cons:
Slightly inconvenient location for metro
Some facilities a bit older

Categories

Cleanliness
8.61
The rooms were noted as clean and well-maintained.
Service
8.88
Staff were described as polite, helpful, and provided good hospitality.
Location
8.62
The location was convenient for access to airport buses, but slightly inconvenient for metro access.
Room Quality
8.67
Rooms were spacious, comfortable, and well-equipped.
Amenities
8.7
Amenities like the gym and laundry were mentioned positively.
Value for Money
8.56
Perceived as good value for the quality of services provided.
Food and Beverage
8.81
Breakfast received positive reviews, especially the customizable omelet.
Overall Experience
8.78
Overall, guests were pleased with their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:45

Property Description

Luxurious Accommodation

LOTTE City Hotel Guro, nestled in the vibrant Guro Digital Complex, offers elegant rooms with modern amenities like flat-screen TVs and free WiFi. The luxurious ambience ensures a comfortable stay, while the convenient location near shops and restaurants adds to the appeal.

Convenient Facilities

Guests can enjoy access to a fitness centre, business centre, and 24-hour front desk services. The property also provides a currency exchange service, catering to the diverse needs of travelers.

Delicious Dining Options

Indulge in a delectable dining experience at the on-site C'Café, offering a variety of meals from a continental breakfast buffet to Western lunch and dinner options. The perfect way to start or end your day of exploring the city.

Book your stay at LOTTE City Hotel Guro for a luxurious and convenient experience in Guro Digital Complex.

Important information:

Breakfast rates are different for guests with breakfast-included plan and guests who request breakfast on site.

Check-out time for reservations made between March 1, 2025 and April 30, 2025 is noon (12:00/same as before), and check-out time for reservations made after May 1, 2025 is 11:00 a.m.

You may be asked to present a valid photo ID at check-in to verify your reservation details. If you refuse to present ID, or provide false, forged, altered, or someone else’s ID, the hotel reserves the right to refuse accommodations.

Parking Lot Construction Notice

Please be informed that repair work on the basement parking lot floor is scheduled as outlined below.
Construction Period
• February 7 (Sat) – February 22 (Sun), 2026
Parking Restriction Schedule
• February 7 (Sat) – February 11 (Wed):
Basement Level 4 parking will be unavailable.
• February 14 (Sat) – February 22 (Sun):
Basement Level 3 parking will be unavailable
(Partial access to the passageway to Basement Level 4 will be open.)
During the construction period, vehicle entry, exit, and movement on the restricted floors will not be permitted.
Please note that an odor may occur due to floor coating work.
We sincerely apologize for any inconvenience this may cause and kindly ask for your understanding and cooperation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1795 reviews
Cleanliness: 8.61
Service: 8.88
Location: 8.62
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.56
Food and Beverage: 8.81
Overall Experience: 8.78
C
Chimegsuren • family_with_children • mn
6
2026-04-11 • via Nuitee
아름 • couple • kr
9
추천해요.
Pros:

침대가 안락하고 청결하고 조용해서 좋았습니다.

Cons:

특별히 없음.

2026-04-10 • via Nuitee
A
Avrushchenko • family_with_children • ae
8
Good hotel in a good locatioin:) Booking.com rates the hotel by 4 stars however its 3stars hotel!
2026-04-08 • via Nuitee
E
Esther • couple • us
10
2026-04-07 • via Nuitee
O
Olga • couple • jp
7
Персонал дружелюбный, обслуживание прекрасное. Но цена, не соответствует качесту и месту расположения. Просто других вар
Cons:

Было очень холодно. Кондиционер сложно управляем. Только на пятый день настроили

2026-04-05 • via Nuitee
M
mohammed • solo_traveller • my
10
Pros:

Very clean

2026-04-05 • via Nuitee
Y
YoungHyun • solo_traveller • kr
10
2026-04-04 • via Nuitee
Y
YU LI • extended_group • tw
8
2026-04-04 • via Nuitee
Y
yu chi • couple • tw
10
2026-04-03 • via Nuitee
G
Gulzat • couple • kz
10
2026-04-03 • via Nuitee
R
Regina • family_with_children • ca
10
It was a pkeasant stay
Pros:

Clean room convenient location

Cons:

N/A

2026-04-02 • via Nuitee
T
Tae • solo_traveller • kr
6
2026-04-01 • via Nuitee
J
Jean • extended_group • us
10
Overall we had a good place to sleep
Pros:

Close to subway

2026-03-31 • via Nuitee
M
Mario Roberto • extended_group • it
10
perfetta
Pros:

colazione molto variegata

Cons:

pochi posti a sedere nella lobby

2026-03-31 • via Nuitee
A
Alexandros • solo_traveller • gr
5
It could have been so much better.
Pros:

Overall it’s a comfortable hotel with good facilities. There is a gym and a laundry room which are nice to have for long stays. The rooms are spacious, clean, and the shower has really good pressure. There are lots of restaurants and convenience stores in the area, and it’s not too far from the metro station either. Relatively quiet, although you might hear some noise from other rooms, especially on weekends.

Cons:

There is one main thing which makes this hotel too uncomfortable for me. It’s the heat regulation. The room was too hot, ranging between 27-29C, and this is in winter! The AC was very inconsistent. Mostly it didn’t do anything to bring the temperature down, but sometimes it decided to work, which would make you cold. I had of course removed the duvet and was sleeping with no clothes on. I didn’t sleep well here, and not to mention the energy waste of heating the room so much that you have to use AC to cool it down.

2026-03-29 • via Nuitee
K
KWANGSUN • solo_traveller • kr
10
2026-03-28 • via Nuitee
N
Nitesh • solo_traveller • gb
10
2026-03-27 • via Nuitee
G
Gabdong • solo_traveller • kr
10
2026-03-27 • via Nuitee
A
Aidana • couple • kz
10
A wonderful stay
Pros:

The room was very clean, and the reception staff was generally friendly. The hotel-provided toiletries (soap, shampoo, gel, and lotion) are of high quality. The bed is very comfortable with a great mattress. We had a wonderful time here!

2026-03-27 • via Nuitee
M
Marc • solo_traveller • fr
10
Séjour reposant, amusant et dynamique à la fois.
Pros:

J'ai tout aimé, la chambre spacieuse et calme. Le lit était un nuage de confort. La salle de sport, laundry, espace fumeur. Le emart a proximité. Le métro est à 10 mn à pied mais ballader dans ce quartier non touristique est un plaisir. La ligne verte du métro est la plus pratique pour aller partout sans changement.

Cons:

Rien

2026-03-26 • via Nuitee