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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Barber/beauty shop
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Currency exchange
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Non-smoking throughout
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Kid meals
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Snack bar
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Kid-friendly buffet
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Sun loungers or beach chairs
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Coffee Shop on site
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Kids' pool
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Beauty Services
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Manicure
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Pedicure
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Hair Salon Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Stunning Views
Overlooking the South China Sea, each room offers picturesque sights for a relaxing stay.
Dining Variety
Choose from 5 dining options, including Asian, Halal, and International cuisines, sure to satisfy every palate.
Convenient Amenities
Enjoy free WiFi, an outdoor pool, gym, and on-site salon for all your relaxation and leisure needs.
Book now to experience luxury and convenience at Promenade Hotel Kota Kinabalu!
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Great room, excellent location and staff
Gym could have been bigger and better equipped
Breakfast was great. The location is perfect. Staff very helpful and the did their best to accommodate needs and provide suitable room.
Initial room which I booked had an outdated and uncomfortable bed. Staff did their best to provide the upgrade with no additional cost with minimal delays.
strategic location
the cleanliness of the room carpet and the non-functioning plug
the girls in receptionist was so not frenly. next time be more gentle and a good manners. but overall i love n like to stay here cos the doorbell guys n parking guys ws very humble n helpers n so nice person. clean n best bed. so comfy and clean.
the girl in receptionist
Prachtig uitzicht, lekker zwembad
The breakfast is the best here.
The rooms are nice and comfortable, but the bathroom is another story. The bathroom is hotel standard, dark blue marble floor. It has a bathtub. We take shower in the bath tub and after closing the curtains properly, the water is still leaking to the floor. This feels like a renovation issue which has been overlooked by the management.
The light switches are 'touch' type, honestly this is more of a hassle rather than feeling luxury. You have to touch the switch a certain way to switch on the light.
The lights in the rooms are dim, and some lights are not working at all for the TV and night lights, The maintenance team should have checked the lights properly and make sure all are working.
Yes
Nothing
Nice staff
Very noisy, poor finishing, bad value for money
Everything
Hopefully the next stay will have android TV😊
Good location, late check-out was a bonus, restaurants in and annexed to the hotel were good.
Pool was pretty ordinary and roped so you couldn't swim more than a couple of strokes, no shaded area by the pool, no bar or food service at the pool, booked a double room but got assigned a twin room which they claimed they couldn't change when I asked for a double room as booked - they moved the twin beds together but not really what we wanted.
Excellent location, lovely staff, fantastic food, amazing views. Apologies for the lower quality photos as I took them off off a video I took of my room - as it was such a huge room with a beautiful sea view.
N.A.
Ubicación excelente.
Necesita una actualización, especialmente el baño. Al desayuno le faltan más opciones occidentales. Está pensado para el público oriental. Piscina muy pequeña con muy pocas tumbonas, solo 5.
Good location, clean and friendly helpful staff
Adjoining rooms very noisy. Breakfast looks good but very limited "western" options. Eggs usually cold.
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