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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Barber/beauty shop
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Currency exchange
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Non-smoking throughout
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Kid meals
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Snack bar
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Kid-friendly buffet
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Sun loungers or beach chairs
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Coffee Shop on site
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Kids' pool
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Beauty Services
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Manicure
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Pedicure
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Hair Salon Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Stunning Views
Overlooking the South China Sea, each room offers picturesque sights for a relaxing stay.
Dining Variety
Choose from 5 dining options, including Asian, Halal, and International cuisines, sure to satisfy every palate.
Convenient Amenities
Enjoy free WiFi, an outdoor pool, gym, and on-site salon for all your relaxation and leisure needs.
Book now to experience luxury and convenience at Promenade Hotel Kota Kinabalu!
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Adults stay for MYR 100 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Limpieza de la habitación y comodidad de las camas. Ducha con buena presión y piscina correcta
El desayuno es completo pero mas orientado a publico asiático. Quizás alguna opción mas occidental puede mejorarlo
Locations
Breakfast is bad, room condition is bad, parking charges is bad, concierge service is bad, renovation (drilling the wall) is happening when i was resting in the room.
Nice and clean room
Very good breakfast
Very friendly staff
Colazione ottima e abbondante
Niente
Rooms were clean, good breakfast, great location.
Fanny at the reception was very helpful to book a excursions which was much appreciated
The restaurant in the evening could be better in terms of quality of food
It's strategic location.
The club is not available at the time.. quite disappointed as I look forward for the evening cocktails.
La suite était très grande et nous étions très à l’aise à 3. Une salle de bains avec WC et un autre WC séparé, une grande chambre et un salon.
La salle de sport est accessible 24/24 et très bien équipée.
Le petit déjeuner buffet est bon et varié, il y en a pour tous les goûts.
Les restaurants de l’hôtel sont très bons à prix raisonnables.
L’hôtel est très bien situé, proche du golf, face au front de mer, et à 5 minutes à pied du marché de nuit.
Nous avons très mal dormi et sommes tombés malade, en cause une climatisation qui tourne fort et qui ne s’arrête pas à la température souhaitée. Du coup soit vous la laissez et vous avez froid et la gorge sèche, soit vous l’arrêtez et vous dormez dans un four.
Le matelas était également très dur.
Autre point, l’hôtel fait tout payer au fur et à mesure. Donc pour commander du room service ou du laundry, il faut d’abord aller payer à l’accueil, pas moyen de mettre le montant sur sa note et tout payer au check out.
Enfin, bizarre, il fait traverser la salle de restaurant pour accéder à la piscine. Celle ci est bien pour se rafraîchir, mais impossible de faire des longueurs à cause d’un mur et d’un câble au milieu. Et pour bronzer, il y avait un seul et unique transat. 😭
Clean.
Dont have pipe for washing BO.
Overall, excellent. breakfast, a clean room, a location near shopping centers, etc.
During of our three-nights stay, we noticed that the water pressure was somewhat low, particularly in the mornings.
Breakfast, room cleaniness, easy internet access
Shall give free parking for hotel guests
Easy acces. Friendly and helpful staff.
Location
Unfriendly user & payable car park.
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