Tacande Portals

Hotels
8.4 (2375 reviews)
Calle Caldentey 15 , Portals Nous , es

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Cleanliness issues
Some amenities closed

Categories

Cleanliness
7.79
Concerns about cleanliness and pest issues were noted.
Service
9.26
Staff were very friendly and accommodating.
Location
9.3
Multiple reviews praised the great location near the beach.
Room Quality
7.75
Some rooms showed signs of age and issues with cleanliness.
Amenities
7.78
Some facilities were closed and wellness amenities were limited.
Value for Money
8.24
Good value during off-season with decent furnishings.
Food and Beverage
8.79
Breakfast was noted as excellent with a wide selection.
Overall Experience
8.26
A mixed experience but with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:19

Property Description

Tranquil Oasis in Portals Nous

Nestled in a serene residential area, Tacande Portals Wellness & Relax offers a tranquil oasis away from the hustle and bustle of the town.

Relaxation and Recreation

Enjoy the hotel's two swimming pools and lush terrace gardens, perfect for unwinding under the Mediterranean sun.

Comfort and Convenience

All rooms are equipped with modern amenities including air conditioning, heating, safe, and complimentary WiFi. Upgrade to VIP rooms for exclusive perks and access to the executive lounge.

Indulge in a comfortable stay just a short stroll from the beach and town center. Book now for a rejuvenating retreat at Tacande Portals Wellness & Relax.

Important information:

Please note that the total amount of the reservation must be paid at check-in.

Some common areas are Adults Only (+16).

The hotel has 2 buildings, principal and annex. The annex building is 984 feet from principal building. Annex building is Adults only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2375 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 8.26
A
Aayan • extended_group • ae
9
Pros:

breakfast was really good. So was the room service and pool. beds were nice

Cons:

room cleaning ended a bit early

2026-07-18 • via Nuitee
S
Sandra • couple • es
8
Tranquilidad y buena ubicación
Pros:

La ubicación, muy cerca de una cala no había mucha gente.
Zona muy tranquila y de fácil aparcamiento , no era de pago y solía haber aparcamiento siempre

Cons:

El desayuno tenía poca variedad y todos los días era lo mismo se hacía un poco pesado.
Tampoco tenía muchas opciones sin gluten (cereales,magdalenas)
No podías tomar huevos fritos porque se hacía en la misma plancha de las tortitas.

2026-07-17 • via Nuitee
R
Ruth • solo_traveller • gb
8
Great hotel to relax at
Pros:

Relaxed hotel with plenty of space for sunloungers and 2 small pool areas … the catering staff were super helpful and very friendly

2026-07-17 • via Nuitee
A
Antony • solo_traveller • bg
10
2026-07-16 • via Nuitee
A
Ana Isabel • solo_traveller • es
9
Pros:

La amabilidad del personal, el desayuno buffet de muy buena calidad y la ubicación

Cons:

Las toallas del baño eran muy pequeñas y desgastadas

2026-07-16 • via Nuitee
Y
Yannick • couple • de
10
2026-07-14 • via Nuitee
M
Mali • couple • gb
9
5 days spent in heaven.
Pros:

Breakfast was super tasty, had a variety of options in their buffet to suit everyone! The pools are slightly smaller then they look in the images, but the pool areas are super private and relaxing. Everyone was so friendly, we had a very pleasant stay.

Cons:

Nothing that we disliked, would only mention that my partner struggled with drinks option as only one beer and cider option. the cocktails on the other hand were 10/10.

2026-07-14 • via Nuitee
A
Arlene • couple • sg
8
2026-07-13 • via Nuitee
C
Cedric • couple • fr
10
Simple et efficace SUPERBE
Pros:

Le service proposé par l’hôtel vraiment surper

2026-07-13 • via Nuitee
A
Arlene • couple • sg
8
A lovely stay at a lovely venue with great staff and a wonderful location
Pros:

Clean, bright and modern. Lovely staff and excellent breakfast. Great proximity to the beach

Cons:

Towels very skimpy and could do with a refresh. No bottled water supplied other than on arrival. No irons and ironing boards in rooms- had to request and collect from reception.

2026-07-13 • via Nuitee
V
VINCENT • solo_traveller • lu
8
Quasi parfait mais attention au grand lit double
Pros:

Le personnel très sympas et serviable.
La piscine avec les snap bar qui est en réalité un excellent restaurant pour le midi.
La proximité avec la plage.

Cons:

Le grand lit double qui s'avère être deux petit lit simple déplacer côté à côté.
Le manque d'isolation acoustique.
Panne climatisation durant le séjour

2026-07-13 • via Nuitee
N
Noëlle • family_with_children • fr
8
Pros:

Le petit déjeuner était parfait avec vraiment beaucoup de choix

2026-07-12 • via Nuitee
R
Richard • family_with_children • at
8
2026-07-12 • via Nuitee
R
Robercyo • solo_traveller • es
10
Pros:

La tranquilidad que se respira y la amabilidad del personal.

Cons:

La cama supletoria del niño muy incómoda.

2026-07-12 • via Nuitee
P
Patrick • solo_traveller • gb
9
Pros:

Restaurant was great
Nice staff
Wine and crisps left in the room for us
Bus nearby
Nice swimming pool
Near beach

Cons:

Something could be done to prevent doors from banging shut as when other guests were going in or out there rooms the door would bang loud

2026-07-12 • via Nuitee
H
Huu Viet Anh • family_with_children • de
10
I would definitely recommend this place for anyone who wants to travel to Mallorca with a nice place to stay and super r
Pros:

We had the best time with this place, rooms are super clean with white sheets and the cleaning team did a great job every time they clean our rooms. The hotel staff were very friendly and helpful, the hotel is very close to a small beach (reachable in just 1-2 minutes of walking). Breakfast were also excellent, plenty of different variety of drinks and foods.

Cons:

The only downside (for me personally) is that the blankets are a bit too thin but i asked the reception for a thicker one and they brought it to us right away. Super nice from them.

2026-07-11 • via Nuitee
L
Laura • solo_traveller • gb
10
Pros:

The excellent staff most of all

2026-07-11 • via Nuitee
A
Annaëlle • couple • fr
8
2026-07-11 • via Nuitee
J
Jasmina • solo_traveller • hr
8
Ok
Pros:

The location, and the common areas were amazing, also the front office staff.

Cons:

During a 4 night stay our room was cleaned only once. We had perks with our room to re fill mini bar daily (4 bottles of water and few snacks), we managed to get water once after asking for it. The AC in the room is outdated so if you put it on at any speed or any fan it blows directly to your bed and it is impossible to sleep. There is no blankets so we used the bathrobes as blankets. No real blackout curtains, just very light ones so bring a sleeping mask.

2026-07-11 • via Nuitee
M
Manuel • solo_traveller • pt
9
Visita a repetir!!!
Pros:

A localização do hotel numa zona tranquila e próxima da praia que é maravilhosa; a simpatia dos funcionários é uma mais valia, em especial as da receção e a sr.a Giovana do restaurante.

Cons:

Apenas a aparição de formigas no quarto e na varanda, situação que foi resolvida pelo pessoal da limpeza.

2026-07-10 • via Nuitee