Tacande Portals

Hotels
8.4 (2507 reviews)
Calle Caldentey 15 , Portals Nous , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Cleanliness issues
Some amenities closed

Categories

Cleanliness
7.79
Concerns about cleanliness and pest issues were noted.
Service
9.26
Staff were very friendly and accommodating.
Location
9.3
Multiple reviews praised the great location near the beach.
Room Quality
7.75
Some rooms showed signs of age and issues with cleanliness.
Amenities
7.78
Some facilities were closed and wellness amenities were limited.
Value for Money
8.24
Good value during off-season with decent furnishings.
Food and Beverage
8.79
Breakfast was noted as excellent with a wide selection.
Overall Experience
8.26
A mixed experience but with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:19

Property Description

Tranquil Oasis in Portals Nous

Nestled in a serene residential area, Tacande Portals Wellness & Relax offers a tranquil oasis away from the hustle and bustle of the town.

Relaxation and Recreation

Enjoy the hotel's two swimming pools and lush terrace gardens, perfect for unwinding under the Mediterranean sun.

Comfort and Convenience

All rooms are equipped with modern amenities including air conditioning, heating, safe, and complimentary WiFi. Upgrade to VIP rooms for exclusive perks and access to the executive lounge.

Indulge in a comfortable stay just a short stroll from the beach and town center. Book now for a rejuvenating retreat at Tacande Portals Wellness & Relax.

Important information:

Please note that the total amount of the reservation must be paid at check-in.

Some common areas are Adults Only (+16).

The hotel has 2 buildings, principal and annex. The annex building is 984 feet from principal building. Annex building is Adults only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Location

Guest Reviews

8.4
Based on 2507 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 8.26
G
Gina couple de
10
2026-09-12 via Nuitee
H
Helena couple de
9
Pros:

Das Zimmer, die Lage und das Frühstück

Cons:

/

2026-09-12 via Nuitee
S
Sabrine couple ma
7
2026-09-12 via Nuitee
M
Maëlys couple fr
8
Un très bon séjour dans un magnifique établissement très agréable
Pros:

Super petit déjeuner, le personnel est accueillant et agréable. Très bel établissement avec une belle piscine et pleins de services.

Cons:

Le service de ménage est assez moyen, à deux reprises des serviettes propres ont été oubliées. De plus, lorsque que nous mettons la pancarte pour le ménage nous nous attendions à avoir des draps propres et au minimum un petit passage d’aspirateur (en bord de plage il y a très vite du sable partout) en vu du prestige de l’établissement.

2026-09-11 via Nuitee
G
Giuseppe couple it
6
2026-09-10 via Nuitee
C
Camilla couple it
8
Pros:

La struttura è bella, anche se non amo i palazzi grandi. La sala della colazione molto bella, personale molto attento, offerta del buffet elevata.

Cons:

L’edificio è un palazzo grande, ma abbastanza integrato. Si sente la mancanza del parcheggio interno, anche se non è tanto difficile trovare posto fuori

2026-09-10 via Nuitee
L
Lesley extended_group gb
6
2026-09-10 via Nuitee
S
Sara couple gb
10
2026-09-10 via Nuitee
C
CAROLINA family_with_children es
7
Pros:

piscina y ubicacion del hotel, personal del restaurante bar piscina amable, sobre todo la señora que daba pena trabajando con un calor insoportable y sin aire acondicionado en el bar.

Cons:

servicio de limpieza de habitaciones, personal de recepcion poco amable especialmente la chica argentina que nos atendio a la llegada, muy malas formas y una atencion muy poco amable, falta de plazas de aparcamiento para los huespedes.

2026-09-10 via Nuitee
A
Ahmed couple fr
8
2026-09-09 via Nuitee
C
Cloix couple fr
9
2026-09-09 via Nuitee
H
Helin couple ch
9
2026-09-09 via Nuitee
I
Irina couple ro
9
2026-09-09 via Nuitee
J
Jäger couple ch
10
Gerne wieder!
Pros:

Wir waren zum zweiten Mal in diesem Hotel.
Die Lage und die umliegenden Buchten sind sehr schön. Die Mitarbeitenden sind sehr freundlich und aufmerksam. Die Poollandschaft ist einladend und sauber. Das Frühstück hat uns sehr geschmeckt und es ist für jeden Geschmack etwas dabei.

Cons:

Das à la Cart Restaurant hat uns nicht überzeugt. Das Essen war mässig und es gibt eine sehr kleine Speisekarte. Wenn man eine Woche da ist, ist das schon störend. Uns irritierte die Asiatisch angehauchte Küche und fehlte die Mallorquinische Küche.

2026-09-09 via Nuitee
C
Cathy couple gb
10
Fabulous hotel with excellent facilities, nestled in a super location.
Pros:

The room was fabulous, the staff were super friendly and helpful, the breakfast was amazing, and the location was perfect. The perks of our gold card were a very pleasant and unexpected surprise.

Cons:

There wasn’t anything.

2026-09-09 via Nuitee
M
Marius solo_traveller no
6
all about the pictures, but the hotel did not live up to their rating.
Pros:

Young girls in the reception did everything they could 10/10 to all of them! They upgraded me for a better room after a sleepless night because of bad neighbour room Pool area is very nice, though empty of pool towels all the time! Brekkie was quite good, but they need to get a new blender and make proper juices/smoothie, that sugary machine stuff was gross! and the 1 smoothie they offered was done very lazy ( full of shells/chem.) U needed a spoon to eat the smoothie

They upgraded me for a better room after a sleepless night because of bad neighbour room

Cons:

The guys age 50+ always giving me bad looks in the restaurant/breakfast area, IDK why! Noticed they certainly where super friendly and smiley with all the younger female guests :/
The walls are paper thin so make sure you dont have party people next door!
When complaining at constant music/noise next door at 3AM to receptionist, he actually tried to convince me that it was not their responsibility, which is utter nonsense! Just fix the problem, dont argue with guests that pay alot!

2026-09-08 via Nuitee
N
Norbert couple at
3
2026-09-08 via Nuitee
A
Alice couple fr
8
Bon séjour
Pros:

La chambre que nous avions était spacieuse
Le personnel sympathique
Deux piscines
L’environnement est calme
Vous avez une plage a quelques pas de l’hôtel

Cons:

Assez excentré de tout sauf si vous avez une voiture

2026-09-08 via Nuitee
J
Julia couple de
9
Sehr schön 😻
Pros:

Sehr bequeme Betten und Kissen! Gutes Frühstück, super Lage und wirklich nettes Personal :) ich empfehle dieses Hotel definitiv weiter! Auch die Poolanlage ist wirklich schön

Cons:

Leider waren die Putzfrauen nicht sehr gründlich, das Badezimmer wurde nicht geputzt.

2026-09-08 via Nuitee
E
elallam solo_traveller ma
7
Pros:

Location

Cons:

Cleaning service

2026-09-08 via Nuitee