Motel 6-Fort Mill, SC - Charlotte

After being at Carowinds all day and night, all I wanted to do was get to the hotel and get some rest. When I get there I get a whiff of old stale cigarette smoke, but at that point I'm like ok well I already paid and I'm exhausted so I'm willing to overlook that. So as im about to check in the receptionist tells me she has bad news.. Her system or computer was letting the hotel book more stays than they had rooms available, so basically I was left with no option but to leave and get a refund of course since I never even got a room. We ended up driving home 3 hours away got home at 3 am and were super exhausted.. The morning after I had to call the hotel because I noticed I never got a receipt for my refund but they told me I had to contact Hotels.com, wich I did and they were able to help with the refund. The whole thing was super upsetting so becareful when booking with this hotel.

We were going to carowinds and brought our pups so we needed a place where they could stay and this motel was really convenient because they were super pet friendly and we could walk to the park.

The staff was very kind and welcoming so 5 stars for that. However, the room was not clean, specifically a lot of gross areas on the walls, the shower had a huge patched spot that looked like we could fall through, and they have a roach infestation which was really unnerving. If we were planning a longer stay we would have had to find somewhere else, but given the limited time we were in the room, we made it work.

The only problem we had was the air conditioning didn’t work

Smelled like smoke, dogs walking around inside hotel, bed bugs in one of our rooms and roach in the other, left and didn’t stay. They refunded money and didn’t question the bugs because they knew. Do not stay here! Staff very unfriendly

Yes it's about as bad as all 1-Star reviews say... Stairwell smells like a urine soaked bathroom, paint pealing from the ceiling and walls, mold/mildew growing, beds are sunk in and terrible it's just bad all the way around

Halways nasty and hotel smell is horrible

Room wasn’t clean

This place had a horrible stench and trash in the halls. I had to check out becauae I was gagging from intense odors. Someone on drugs was pacing in the hall.

Really dirty rooms. Halls smelled like weed and stairwell smell like someone peed in it. Room was full of roaches and very dirty. Absolutely not going back.

We didn’t even stay there for five minutes. It was very unsafe and filthy.

I should clean more frequently

Upon checking in I was given a dirty and uncleaned room. This is the third time that I have checked in here and the room is uncleaned. Cigarettes buts and ashes left. Was given another room and the Water In the shower continues to run when the shower is turned off. Which was aggravating to hear at night. The bed was lumpy and wear out and the ac and heat unit wouldn’t even work I don’t understand why they haven’t gotten rid of the wear out mattresses and The floor was sticky as I walk on them

Cops came to remove the buns sleeping in the stair case cops came at least twice my stay for the hotel the hotel is dirty and unsafe

This facility should not be on your site for people to choose, it's supposed to be non-smoking but the hallway is reaking with weed smoke the carpets is dirty, not even an iron or iron board is in the room unless it's a premium room. The night staff doesn't have a clue to the operations of the facility.

Since the moment I walked in the lobby I was hit with a smell that burned the hairs in my nose. The smell was a combination of urine and chlorine.

The room had roaches and it was filthy

Parking

The bed was uncomfortable need more pillows besides only 2

I booked the room, paid for it, and the money was deducted from my credit card. When I arrived at the place, they didn't have any free rooms. I couldn't spend the night in this motel at all.

Everything