Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

Hotels
•
Tribute Portfolio
9 (550 reviews)
IOI Resort City, 62502 , Putrajaya , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Cons:
Food quality was poor
Some staff inexperienced
Slow service in busy times

Categories

Cleanliness
9.39
The room was clean and service was very prompt.
Service
8.86
Staff were friendly, though some mentioned that they seemed inexperienced.
Location
9.4
Calm and cozy atmosphere with beautiful greenery.
Room Quality
9.35
Rooms are spacious and comfortable, accommodating for families.
Amenities
8.88
Amenities met expectations but some guests desired more options.
Value for Money
8.84
Good value for the room but food quality was lacking.
Food and Beverage
7.89
Food quality did not meet Malaysian standards, with poor breakfast options.
Overall Experience
9.36
Generally pleasant stay despite some issues with food quality and service during high occupancy.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:30

Property Description

Convenient Location
Palm Garden Hotel is in close proximity to IOI City Mall and major highways, offering easy access to Putrajaya city centre and Kuala Lumpur International Airport.

Relaxation and Recreation
Guests can unwind at Tranquility Spa, enjoy a round of golf at Palm Garden Golf Club, or engage in sports activities like tennis and squash. The fitness room is also available for those looking to stay active during their stay.

Culinary Delights
Indulge in a variety of dining experiences at Palm Garden Hotel with options like Palms Café for buffet spreads, Madam Lee Nyonya Private Dining with pool views, and Courtyard outdoor bar for local snacks and traditional Kopi.

Book your stay at Palm Garden Hotel now for a perfect blend of convenience, relaxation, and culinary delights!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Kindly be informed that Breakfast Buffet price is at RM60 per Adult & RM30 per Child (Age 5 to 12 years old).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for MYR 150 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 550 reviews
Cleanliness: 9.39
Service: 8.86
Location: 9.4
Room Quality: 9.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 7.89
Overall Experience: 9.36
N
NURUL SHARINA • couple • my
9
Pros:

Nice and cozy

2026-02-12 • via Nuitee
M
marco • extended_group • it
9
2026-02-11 • via Nuitee
D
Dr. Greg • couple • us
10
2026-01-28 • via Nuitee
U
Ungku • couple • my
10
2026-01-28 • via Nuitee
J
Jun • couple • my
9
Pengalaman yg tidak boleh dilupakan duduk kt hotel ini..terbaik..
Pros:

Tempat menarik, banyak kemudahan, bilik bersih, makanan yang sedap, tempat dekat dengan ioi city mall..

2026-01-27 • via Nuitee
C
Cyrus • extended_group • my
5
Pros:

Check in was a mess . The delay was not handled professionally

Cons:

Nothing

2026-01-27 • via Nuitee
E
Estates • solo_traveller • my
8
A very good and comfortable get away staycation for my family . We really enjoyed the stay
Pros:

We like the family terrace as it was soacious and very comfortable. The breakfast was really good and have variety of choice.

Cons:

The staff in the restaurant were not too impressed. We have to clear our own table each time we want to bring more food. They were not attentive and not too enthusiastic maybe about their work. The only 2 staff I saw working so hard was the Chinese guy & Malay gentlemen both with spectacles were really very busy .

The concierge guy were too afraid to give instruction to 1 brainless MPV where he just parked right in front of the lobby and left the family sitting in the car and the rest of the cars wasted 10mins . The concierge guy should have told him to move his car and park at car park. A 4-5 star hotel like this should train their staff not to be afraid to advise the client.

2026-01-27 • via Nuitee
J
Julina • couple • my
9
2026-01-26 • via Nuitee
H
H.M L • couple • my
8
2026-01-24 • via Nuitee
R
Rosmazilan • family_with_children • my
10
2026-01-23 • via Nuitee
L
Leo • couple • mm
8
2026-01-23 • via Nuitee
W
Wen Jian • family_with_children • my
10
2026-01-21 • via Nuitee
H
Haslinda • couple • my
9
2026-01-20 • via Nuitee
P
Prapatsorn • couple • th
8
Pros:

ใกล้ที่ shopping
ที่จอดรถจอดได้เยอะ
มีระเบียง
เก็บเสียงได้ดี
Amenities ยังไม่ครบถ้วนเหมาะสมกับราคา (คนละ 5,000++ บาท)

Cons:

อาหารเช้าหลากหลายแต่ไม่อร่อย พนักงานต้องเรียกจึงจะบริการ ( ไม่มี station ของน้ำดื่ม ใช้วิธีวางแก้วบนโต๊ะ แต่ไม่ค่อยเดินเสริฟ ต้องเรียก)

2026-01-20 • via Nuitee
W
wimonrat • extended_group • th
9
2026-01-20 • via Nuitee
M
Munirah • couple • my
10
Cons:

The complimentary tea time menu is quite boring

2026-01-19 • via Nuitee
L
LEE LING • family_with_children • my
10
Have great rest here in your place.
Pros:

Top notch hospitality from all your staffs. Special assistance facilities well equipped. A great and comfortable ambience for total relaxations and getaway. Cleanliness and good airflows in your facilities. My family and I enjoy the good quality foods too.

Cons:

Detail cleaning the glass edge and tiles edge in the shower room will be an add on perfection.

2026-01-19 • via Nuitee
D
Dechang • solo_traveller • cn
10
2026-01-19 • via Nuitee
B
Bee • family_with_children • my
8
2026-01-19 • via Nuitee
L
Laith • couple • jo
8
Good Vibes
Pros:

Quite , nice design , comfy

Cons:

Wasnt including breakfast

2026-01-19 • via Nuitee