West Ashley Inn

Hotels
4.9 (931 reviews)
2058 Savannah Highway , Charleston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Facilities for disabled guests
Wheelchair accessible
Front desk (limited hours)
Free wired internet
Snack bar/deli
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Unacceptable service quality

Categories

Cleanliness
2.73
Numerous reviews mention roaches, bugs, and dirty rooms.
Service
6.2
While some staff were helpful, many reviews highlighted unacceptable service.
Location
7.74
Conveniently located near shopping and restaurants.
Room Quality
3.19
Issues with room conditions such as pests and odors.
Amenities
3.72
Amenities noted to be lacking; some guests reported low-quality supplies.
Value for Money
6.68
Price mentioned as a plus, though not reflecting overall experience.
Food and Beverage
4.73
No reviews specifically addressing food quality.
Overall Experience
4.2
Overall perception has serious issues but also some positive elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:52

Property Description

Pet-Friendly Accommodation
Charleston South welcomes your furry friends, offering a pet-friendly stay in Charleston, SC.

Relaxation by the Pool
Unwind and cool off in the inviting outdoor pool, perfect for a refreshing dip during your stay.

Convenient Amenities
Enjoy modern comforts including a flat-screen TV, free WiFi, and a private bathroom in every room. Plus, take advantage of the convenience of coin laundry facilities on-site.

Book your stay at Charleston South now for a memorable and comfortable experience in Charleston, SC!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 21 can only check in with a parent or official guardian.

Please note that bus, semi-cab, and bob-tail parking is available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

4.9
Based on 931 reviews
Cleanliness: 2.73
Service: 6.2
Location: 7.74
Room Quality: 3.19
Amenities: 3.72
Value for Money: 6.68
Food and Beverage: 4.73
Overall Experience: 4.2
C
Clifford • extended_group • us
2
Not very comfortable (roach)
Pros:

None

Cons:

Cleaniness

2026-02-11 • via Nuitee
D
David • couple • us
10
2026-01-30 • via Nuitee
K
kirby • couple • us
2
Pros:

It was a room.

Cons:

I had to wait in the front lobby for at least 45 minutes just to get booked. The room was not clean in the sheets. Had bed stains. I ended up staying in the room anyway because it was late and I had a long drive and had to wake up early in the morning. I removed all the sheets and put my own did not get very good rest. The beds are terrible.

2026-01-25 • via Nuitee
L
Lucretia • solo_traveller • us
7
2026-01-24 • via Nuitee
K
Katie • extended_group • us
1
Invest in some pest control
Pros:

The staff was nice

Cons:

There was literally roaches everywhere

2026-01-19 • via Nuitee
S
Samuil • couple • us
2
2026-01-19 • via Nuitee
K
Kaitlyn • family_with_children • us
1
Did not stay and wouldn't
Pros:

I didn't like anything about the property

Cons:

There was water all on the floor from the storm. Also bugs everywhere. Came into the room and bugs were on the beds.

2026-01-19 • via Nuitee
J
John • couple • us
1
The worst
Pros:

Give me my money back

Cons:

The employees are the worst ever ,refuse give me a refund after the room was so tasty under living for anyone and they takeing my money and refund after being 15 minute or arrive ok this is the worst than ever I will never stay there ever again in a life time

2026-01-19 • via Nuitee
D
David • couple • us
10
2026-01-19 • via Nuitee
R
Ruben • extended_group • us
8
Thanks
Pros:

Thanks

Cons:

Thanks

2026-01-19 • via Nuitee
J
Julian • couple • us
1
Cons:

La higiene mala y el olor a cigarrillo horrible ,la llave de la ducha dañada ,mala higiene ,almohadas malas ,olía feo la cama

2026-01-19 • via Nuitee
A
Annie • solo_traveller • us
1
Pros:

Nothing.

Cons:

Roaches all over room, shower had awful stains, low water flow from bathroom sink, mattress was lumpy and awful, white towels dirty, I had to purchase Pine Sol to clean before I could sit down. Housekeeping gathered in a conversation ignoring cleaning the rooms.

2026-01-15 • via Nuitee
K
Kim • family_with_children • us
7
Friendly staff, convenient location, fair price.
Pros:

Breakfast would be awesome. The staff is great. Especially , Ms. Florence and all the ladies in the office.

2026-01-08 • via Nuitee
C
Cornelius • solo_traveller • us
1
2026-01-08 • via Nuitee
D
Dora • couple • us
2
Terrible
Pros:

Drug area

Cons:

Drug heads

2026-01-06 • via Nuitee
S
Seven • couple • us
4
Pros:

The location was good .

Cons:

Everything it was nasty roaches was crawling around. No tissue was in my room , the front desk lady gave my husband napkins .that was very unacceptable will never stay again …..

2026-01-02 • via Nuitee
C
Chavis • family_with_children • us
9
Pros:

I was able to rest and get some emails done

Cons:

Clean quiet and comfortable

2025-12-30 • via Nuitee
T
tammy • family_with_children • us
1
Pros:

Nothing

Cons:

The water didn't go out the tub. The floors and sheets on the bed was nasty

2025-12-24 • via Nuitee
R
REMONA • extended_group • us
1
Didn’t get to stay
Pros:

Can’t really tell you cause after booking a month ahead they gave my reservation away

Cons:

Nothing didn’t get to stay cause they gave my reservation away

2025-12-23 • via Nuitee
W
William • solo_traveller • us
1
Dump
Pros:

Nothing....nothing at all!

Cons:

The fact that they call that a motel.

2025-12-23 • via Nuitee