Maison Saintonge

Hotels
9.2 (502 reviews)
16 Rue De Saintonge , Paris , fr

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
Pets allowed
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Review Highlights

Pros:
Excellent, central Le Marais location
Very friendly and helpful staff
Comfortable beds; stylish, charming hotel
Clean rooms and generally well-maintained
Intimate, characterful atmosphere
Cons:
Rooms are often small and can feel claustrophobic
Air conditioning issues (broken/ineffective) reported multiple times
Some guests felt the hotel was overpriced for room size
Breakfast/pastries reported as not consistently fresh; breakfast area underground
Occasional missing amenities (no fridge reported) and elevator limitations

Categories

Cleanliness
10
Multiple guests described the hotel and rooms as very clean and stylish; only minor grout/maintenance notes mentioned, otherwise cleanliness is consistently praised.
Service
10
Staff repeatedly described as helpful, friendly and attentive (upgrades, welcome treats, quick/personal service); several explicit compliments to reception and overall service.
Location
10
Consistently hailed as perfect for Le Marais — central, convenient to markets, metro and restaurants; location is a standout positive in nearly every review.
Room Quality
8.6
Beds are comfortable and rooms charming, but many guests reported rooms are small, sometimes hot (AC off/top-floor), claustrophobic or awkwardly laid out; overall character is good but size/comfort issues lower the score.
Amenities
8.2
Basic amenities are present and the hotel has character, but several guests reported broken or ineffective AC, missing fridge, and occasional elevator issues — notable negatives for amenities.
Value for Money
8.2
Several guests felt the price was high for the room size and offering (explicit comment that price felt unjustified); value is perceived as below expectations by some despite strong location and service.
Food and Beverage
8.6
Breakfast was described as delicious by some, but others reported the breakfast area underground and pastries not fresh; mixed feedback yields a slightly above-average score.
Overall Experience
10
Overall impressions are very positive with multiple guests calling the stay 'perfect', recommending the hotel and planning return visits; charm, location and service drive a highly favorable overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:11

Property Description

Charming Hotel in the Heart of Marais District

Historic Charm: Hotel Maison Saintonge offers elegant guest rooms with exposed wooden beams, adding a touch of historic charm to your stay.

Convenient Location: Situated near popular attractions like Places des Vosges and Centre Pompidou, the hotel is surrounded by art galleries, shops, and restaurants, making it the perfect choice for travelers interested in culture and city exploration.

Modern Amenities: Enjoy modern amenities such as free Wi-Fi, satellite TV, and a business center with a PC, ensuring a comfortable and convenient stay.

Book your stay at Hotel Maison Saintonge now to experience the perfect blend of history and modern comfort.

Important information:

Please note that parking is open Monday to Friday from 07:00 until 19:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PAR

Location

Guest Reviews

9.2
Based on 502 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 8.6
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 8.6
Overall Experience: 10
J
John • solo_traveller • au
7
2026-08-28 • via Nuitee
A
Anna • couple • gb
9
Charming candy shop hotel
Pros:

Cute design, comfortable bed, delicious croissants!

Cons:

Small lift, small rooms but understandable

2026-08-24 • via Nuitee
K
Kristin • solo_traveller • se
7
Pros:

Vacker inredning. Skön säng och AC på rummet. Tyst. Frukostbuffen var god men det fanns väldigt lite av varje sak, de gäster som kom efter oss fick därför mycket mindre att välja på.

Cons:

Oentusiastisk personal i receptionen. Rummet var VÄLDIGT litet. Kunde inte öppna resväskan liggandes. Fjärrkontrollen till AC var borttagen så den gick ej att styra. De vill att man lämnar i nyckeln i receptionen vilket ju inte är något problem, men helt öppet hänger sedan alla nycklar till rummen så när man ber om nyckeln tillbaka utan extra kontroll gör det att tjuvar enkelt hade kunnat ha fri tillgång till rummet.

2026-08-23 • via Nuitee
A
Annabel • solo_traveller • gb
9
Delightful hotel, lovely staff and location was right in the middle of the Marais
Pros:

Beautifully decorated, central location, delightful hotel.

Cons:

The lift stopped working one day but resumed quickly. No one serving breakfast on day two so unable to have a coffee.

2026-08-22 • via Nuitee
H
Hildra • couple • sg
10
Good value for money
Pros:

Cute lobby and we had a comfortable and spacious room

Cons:

Nothing!

2026-08-18 • via Nuitee
M
Miranda • couple • au
4
2026-08-14 • via Nuitee
A
Alexander • couple • gb
10
2026-08-06 • via Nuitee
G
Georgia • solo_traveller • au
10
Perfect everything!
Pros:

Everything was great. The room was very stylish and comfortable. Very clean too. The staff were very helpful & friendly. The breakfast was delicious! And the location was perfect-very convenient. Quiet area with lots to do and see. I highly recommend this hotel and hope to return.

2026-08-05 • via Nuitee
S
Sandra • solo_traveller • gb
8
Excellent hotel, that i have stayed in before and will stay in again!
Pros:

Very quaint rooms, super comfy beds. The hotel is in a perfect spot for Le Marais, with lots of restaurants and places to visit really close by. Staff were very helpful.

Cons:

air con in my room was not working very well.

2026-08-04 • via Nuitee
E
elainebfitz • solo_traveller • ie
5
Sweet and simple
Pros:

Clean, location and customer service from staff.

Cons:

It was a bit small and expensive for what it was. I was expecting a hotel for 4 star. Wouldn't stay again but it was nice

2026-07-24 • via Nuitee
D
Damien • solo_traveller • fr
5
2026-07-20 • via Nuitee
J
Jf • solo_traveller • fr
10
Quel bonheur de trouver un hôtel si parfait
Pros:

Bonjour comment allez vous? Vous avez passé une bonne journée ?Oh le joli chien! Il s’appelle comment ? Et puis sur un sourire la réception de l’hôtel nous upgrade et nous offrent des nougats !! Le reste du séjour ne pouvait être que parfait ! Ce fut le cas. Bravo; nous avons trouvé « notre » hôtel pour tous nos futurs séjours Parisiens !!

2026-07-18 • via Nuitee
D
Dawn • couple • gb
8
Pleasant
Pros:

Stylish, nice staff

Cons:

The air con didn’t work for the first night

2026-07-17 • via Nuitee
E
Estelle • family_with_children • ch
7
Pros:

Location is perfect to explore the Marais area

Cons:

Breakfast is located underground and was not fresh…pastries in Paris can only be freshly baked and taste good which was really not the case… a pitty

2026-07-13 • via Nuitee
D
delphine • couple • fr
6
Trop cher
Pros:

Bonne situation géographique

Cons:

La nuit est beaucoup trop chère pour la chambre donnée. 400€ la nuit pour un lit de 160 pour deux. Pas possible de s’assoir correctement sur les toilettes car pas de place pour les jambes et je fais 160cm… l’hôtel en lui même est bien mais ça ne vaut pas plus de 150€ la nuit

2026-07-11 • via Nuitee
A
Amy • couple • us
10
2026-07-08 • via Nuitee
K
Katherine • couple • gb
5
2026-07-07 • via Nuitee
B
Ben • couple • us
2
Cons:

THE AC WAS BROKEN. When we brought this up he flat out lied to us and said "this must be because you are american this is how AC is in this country. No - it was barely blowing and wasn't cold, and our room was hotter than it was outside.

we also had no fridge so we couldn't store our cheeses from france, and they didn't replace it

2026-06-25 • via Nuitee
L
Lars • solo_traveller • no
4
2026-06-18 • via Nuitee
C
Carol • couple • us
10
Pros:

Staff was amazing.

2026-06-17 • via Nuitee