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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Tour desk
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Ironing service
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Sauna
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Massage services
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Currency exchange
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Shuttle service (additional charge)
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Concierge service
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Japanese garden
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Covered parking
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Health or beauty spa nearby
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Free WiFi
Experience elegance and luxury at Muong Thanh Dien Bien Hotel, just 500 metres from Dien Bien Market. Enjoy free WiFi throughout the property, along with air-conditioned rooms featuring city views, flat-screen TVs, and plush amenities like a minibar and safe.
Relaxation and Recreation
Unwind by the outdoor pool, play a game of tennis, or take advantage of the business centre. Treat yourself to a rejuvenating massage at the spa, and make use of services like luggage storage and laundry. With meeting facilities and shuttle services, your stay is sure to be convenient and enjoyable.
Delicious Dining Options
Savor a delectable array of local and western dishes at the hotel's restaurant, or opt for private in-room dining. From culinary delights to top-notch services, Muong Thanh Dien Bien Hotel promises a memorable stay.
In order to consolidate and improve service quality to give customers the best experience, Muong Thanh Grand Dien Bien Phu Hotel will upgrade and repair the air conditioning system from August 23, 2023 to ends on September 30, 2023.
The area and time of upgrading and repair takes place only in some areas of the hotel and does not affect the guest room system.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children from 6 years old to 17 years old stay for VND 400,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Chất lượng khách sạn và dịch vụ đều rất tuyệt vời! Phòng ốc sạch sẽ, tiện nghi, không gian thoải mái. Nhân viên thân thiện, nhiệt tình và luôn sẵn sàng hỗ trợ, tạo cảm giác dễ chịu trong suốt thời gian lưu trú.
Một trải nghiệm đáng nhớ, tôi hoàn toàn hài lòng và sẽ quay lại khi có dịp.
Cảm ơn Mường Thanh Điện Biên vì sự phục vụ chu đáo!
Vị trí tiện lợi
Nước nóng ít, không đủ tắm cho 2 người
Le personnel est très professionnel et agréable. La chambre est spacieuse ainsi que la salle de bain. L hôtel est bien situé
Ras
Les photos de booking ne correspondent pas à l’hôtel notamment la piscine qui se trouve être sur un parking en face d’une station service.
Pas de restaurant pour dîner, petit déjeuner indigent
Hôtel glauque et sinistre
la situation géographique, le personnel ne parle pas anglais
Clean, big room. Satisfy the basic requirements.
Dull.
水圧は弱くて、バスタブは使えません。
シャワーはいいですけど
The only “hotel” in Dien Bien Phụ, no other option! “Monopoly business”…
Staffs behaviour! We reached early in the morning at around 6.30am, at that time there are many guests checking out, we were so tired after a long journey bus taken, so we would like to request check in earlier and willing to pay more.
Initially the first receptionist who serving us told us our room is ready and should be no problem, but don’t know why after an eye contact with the other receptionist beside her, then situation changed! The other receptionist told us no room available for early check in but there is one room left and we need to top up another around VND1,600,000, total VND2,800,000+ for the room!
After a quick argument with the receptionist , we insisted to keep the remaining room we booked and asked the team to inform housekeeping to clean the room immediately for us to check in early with additional charge of VND700,000 instead of VND1,600,000.
After around 15mins, the room was ready and when we entered the room, we felt that the room is not just cleaned few minutes ago, the toilet was very dry and the room has no chemicals cleaning smell at all!
Breakfast buffet is not good! 8am stop replenishing, drinks served were tasteless, too little foods selection!
Bed was comfortable
Good location
Pool looked lovely from a distance but wasn’t the cleanest close up
The taxi men in car park were using it to wash their cars with cloths
No sun beds around which was a bit odd only hard concrete bench seats
Evening meal was the worst so far!
コンセントは少ない。
水圧は弱い。
トイレの換気扇は作動していない。
It wasn't comfortable. The room was noisy as there seem to be a water pump on top floor running all day & night. Breakfast is limited for vegetarian. Wifi is like in 1990s
Location
No one spoke a bit English
Staff were extremely accommodating.
Well organised, clean and spacious rooms
A fitness room would have been useful as would a bar for relaxing in in the evening.
Best hotel in town. And the staff are extremely friendly and helpful.
Big comfy rooms and very helpful staff, especially Mrs Triang. Ideal base for exploring historic sites, especially Beatrice, which is walking distance. Other places need taxi but these are cheap. They sorted us a car for the day, transport to Son La and recommended a great Black Thai restaurant.
It’s a chain hotel so some may see it as charmless, but it’s the people that count and they are lovely.
A large modern hotel. Better than most similar hotels in Europe/US etc.
Our plans had to change and the staff were very accommodating. They were efficient with all requests for help. The breakfast bar is comprehensive.
100% would stay again.
There was a large and loud public big screen outside our apartment, but this was temporary and is not the hotel's fault. Nor will it matter if you are reading this, it was for a public event.
There were some minor misunderstandings due to language. Again, nothing at all serious. I wish the breakfast bar was open a little longer (closes at 9).
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