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Convenient Amenities: Embrace the ease of complimentary wireless internet, arcade/game room, and a lovely picnic area.
Delicious Dining: Indulge in a delightful meal at the hotel's restaurant and unwind with a drink in the bar/lounge.
Comfortable Stay: Choose from 29 guestrooms with flat-screen TVs, and wake up to a complimentary full breakfast daily.
Immerse yourself in the beauty of Shanklin with a stay at Gracellie Hotel. Book now to experience seaside charm and hospitality.
Individually-wrapped food options are available for dinner
Property confirms they are implementing guest safety measures
Service animals are exempt from fees/restrictions
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Property confirms they are implementing guest safety measures
Service animals are exempt from fees/restrictions
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Property follows regional sanitization guidelines We're Good To Go (UK)
Contactless check-out is available
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Guests are provided with free hand sanitizer
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Cashless transactions are available
Essential workers only - NO
No elevators
Individually-wrapped food options are available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets allowed
Property does not offer onsite COVID-19 testing
Food service has been amended for enhanced safety
Property is cleaned with disinfectant
Professional property host/manager
Property confirms they are implementing enhanced cleaning measures
Property does not require health documentation at check-in
Gap period enforced between guest stays - 24 hours
Only dogs are allowed
Service animals are allowed
Very comfortable stay. Friendly, helpful staff. Pool looked inviting and was warm but didn't have our swimsuits! Very convenient for the Esplanade and Chine
Enjoyed every minute I was there and I can’t wait till next year see you all soon
Kind regards Stuart
Dirty, I didn’t enjoy my staying
Short distance to beach, town and attractions. Lovely building not in best condition but totally understandable and still good . Helpful and very kind staff. Beautiful view .
The staff were very friendly and welcoming but unfortunately the cleanliness of the hotel let it down. The kettle in our room was dirty on the outside and a few stains on the bed sheets also the paint work on the doors around the hotel were brown where they hadn’t been cleaned. Such a shame as the staff were lovely.
Excellent location , great staff but very old and worn out rooms. No AC, dirty small pool. Breakfast is limited to set e.g. only 2 eggs , you can’t ask for more. All menu items have set limited quality per person. No lift. Bathroom was dirty and small. Room service don’t clean fully, just clean the trash.
Excellent comfortable room with a fantastic shower. Lovely friendly service all the family enjoyed our stay including the Dog.
Staff helpful, general decoration in need of update very tired. No food besides breakfast available. Rooms basic, towels left damp after use heating in bathroom to dry them.No room cleaning on one day.
Room was clean, quiet, and larger than expected for a single room. Parking was very convenient. Staff were very friendly and helpful. Breakfast was nice and you could pick what you wanted.
Downside was that towel was not replaced, even though I stayed for almost a week. The carpet in the corridors to the rooms looked quite grubby and if this was replaced I think it would make a big difference, as the hotel does have a lot of positive points but doesn’t give a great first impression.
House keeping is not good.
Pros.
1. Chef 2. Breakfast staff
Horrible four flights of narrow dingy stairs to room. No lift! Horrible 1940s carpet. In desperate need of modernisation. Shower didn’t work. Room smelled of unbearable old socks
Staff really great helpful kind and friendly . Friendly environment very close to beach and beautiful view. I will go back an really recommend.
Good value for money
We had a sea view room which was nice comfortable and clean with a good bed.
All the necessary things worked well - shower bath and toilet.
View was ok but spoilt slightly by the window privacy stripes to stop hotel rooms across the road seeing in or hide the large flat roof before the sea view.
It is a work in progress and they are doing their best with a good bar and pool also a really nice resteraunt with outdoor decking area which is also the breakfast room with a decent selection cooked well.
Could keep the carpark / front area better by weeding as it is the first thing you see whether passing or visiting.
We would stay again.
Thank you.
The manager was excellent and could not do enough for us.
The bar was good but needed a clean. Breakfast was very good.
Bedroom was a bit run down and seemed toshed over.
good
Where do we start, from arrival the staff, from mangemenrf all the way to housekeepoing, were so welcoming and friendly. The rooms were above clean. The breakfast was freshly cooked and very nicely presented. We will definitely be staying there again soon
old school hotel, refreshing change from chain branded, enjoyed the stay, excellent service and care.
Comfortable and nice stay at this place. Staff are very friendly. Breakfast was excellent considering it is included in the room price..
We will be back again.
Stayed with family in a sea view room. It was spacious and clean, the view was amazing. Great amenities in the room.
Food was great - we had breakfast and dinner, cannot fault a thing. Sensational home made chicken nuggets for the kids and butter chicken curry was great.
Service was genuine, it would have helped if we were told to use our own key to get into the property once the front door shuts in the evening, but other than that it was all full marks.
This is not a minus in any way but if staff wore name badges, I would be thanking them by name in this review.
Will definitely book again, thoroughly enjoyable experience.
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