OYO Marine Parade Hotel, Eastbourne Pier

Hotels
OYO Rooms
6.8 (149 reviews)
13-14 Marine Parade , Eastbourne , gb

Children allowed

Facilities

Non-smoking rooms
Luggage storage
Non-smoking throughout
Fire extinguishers
Smoke alarms
Key access
CCTV outside property
Television in common areas
Free wired internet
Internet access
See all facilities

Review Highlights

Pros:
Location
Friendly Service
Cons:
Cleanliness Issues
Room Condition

Categories

Cleanliness
5.28
Several reviews highlighted issues with cleanliness, including filthy hallways and rooms.
Service
7.75
Some guests noted friendly and helpful service, despite significant complaints.
Location
8.79
The hotel is well-located near the pier and town, which guests appreciated.
Room Quality
6.74
Rooms were generally clean and some were noted as newly refurbished, but issues with size and condition were reported.
Amenities
6.27
Some basic amenities were functional, but others like the TV and locks were problematic.
Value for Money
6.23
Though some guests found the pricing acceptable, others felt it did not match the quality.
Food and Beverage
6.28
Food and beverage quality not mentioned in the reviews.
Overall Experience
7.05
Mixed experiences with a strong recommendation due to location and initial impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 08:50

Property Description

Prime Location by the Beach
Situated just opposite the pebble beach, the Victorian charm of our hotel offers stunning views of the English Channel. Only a short walk from the Pier, our prime location is perfect for exploring Eastbourne's seafront and attractions.

Convenient Amenities for Business and Leisure
With free WiFi in public areas, proximity to the station, and the Wintergarden Conference Centre, our hotel caters to both business and leisure travelers. Enjoy easy access to the beach, pier, shops, theatres, and town centre during your stay.

Relaxing Evening Options
Unwind after a day of adventures by lounging in our Reception Lounge with a book or engaging in friendly card games. For a more vibrant atmosphere, sip on a drink in our bar/lounge while soaking in the breathtaking sea-views.

Book your stay at the OYO Marine Parade Hotel for a perfect blend of relaxation and convenience.

Important information:

Please note that the elevator is not working currently.

All check-ins must be before 21:00, unless by prior arrangement.

The property is adjacent to a pub, so noise is possible on occasion.

Booking fee is charged to cover the cost of services like 24/7 customer support, technology tools, and guest promotions. This amount is charged upon confirmation of booking.
Housekeeping on demand.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LGW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 2 per day.

Location

Guest Reviews

6.8
Based on 149 reviews
Cleanliness: 5.28
Service: 7.75
Location: 8.79
Room Quality: 6.74
Amenities: 6.27
Value for Money: 6.23
Food and Beverage: 6.28
Overall Experience: 7.05
T
treceyr Solo travel
10
Great host, clean comfy bed
Pros:

Fantastic location, a stone throw from the pier, great price for the location, amenities, comfortable, clean bed, room, excellent shower facilities. Helpful and kind host, lost my wallet, still owe the host £10 as l didn't have enough cash on me, but was allowed to pay in cash. Couldn't call the host this morning as l left early, but will drop the £10 when in the area. Thank you for your kindness and helpfulness. Nandi .

2026-02-27 via Tripadvisor
P
P5451WOterrip Couples
10
Beautiful hotel
Pros:

Marine parade hotel what a lovely hotel, a friendly and helpful manager, it was right near the pier and only walk away from the town, The room was clean, we had a sea view room it was great!
The bathroom was clean and very spacious, The whole of the hotel was beautiful and clean , the manager showed all the rooms and they was clean and beautiful.
We definitely going back there I would definitely recommend this hotel x

2025-10-05 via Tripadvisor
B
bobbo1973 Couples Bromley, Greater London, England
10
Superb
Pros:

I’ve stayed in Eastbourne a few times but this is by far the best place I’ve ever stayed in, the rooms are perfect, based on single, double or sea view, this place is superb, its clean, tidy and all you want from a hotel, the welcome we got was superb, we booked somewhere that day but but checked out within 1 hr then found this place, the owner greeted us and made us feel very welcome, I would strongly recommend this hotel 100%

2025-10-05 via Tripadvisor
D
David
8
Pros:

Given the poor reviews I'd read about this hotel I was slightly concerned, however, I had no issues at all! I stayed in Room 4 which is in the rear on the ground floor & did not see or hear anybody else. The room was very small but adequate for 1 night - it was VERY clean & appeared recently refurbished, it had a tv + a table & chair. The bathroom bathroom was small but functional & again spotless!!!! I'd stay again but would request Room 4!!!!

2025-09-16 via Nuitee
G
Graham
8
Pros:

Clean & comfortable bed. Conveniently located although finding a parking space can be challenging. Overall pleased with the accommodation. Thank you.

2025-09-14 via Nuitee
B
babajide
8
Pros:

It was well located and i love the ambience but inside was newly painted and some of my shirts had paint stains when i got home. Bed was also abit small but good reception.

2025-09-09 via Nuitee
T
Teresa
2
Disgusting
Pros:

Absolutely disgusting. As soon as we saw the entrance looked like a building site it looked closed down and my heart sank. I went up the stairs and found a small room that said reception. The manager was there gave mexa code for 3rd floor room. The corridor to the small lift filthy walls and door's neglected. Got to our room again filthy. Has to ask for quilt to be changed strained with blood and faeces. Windows rotting .No inside lock felt so unsafe had elderly mother with me felt ashamed ti have brought her here and had to stay as ticket's to a show nearby and too late to get back home by public transport. Hotel's. Com should remove this supposed hotel from there site its more like a filthy hostel

2025-09-07 via Nuitee
T
Theo
2
Dump with unfriendly management.
Pros:

Absolutely disgusting. Shouldn’t even be listed or suggested. Stayed in many hotels in Eastbourne and they do tend to be a bit run down but that’s usually ok. But this place…even from the outside, don’t bother. Much better available at better price!

2025-09-06 via Nuitee
E
Eleanor
4
Pay for what you get...
Pros:

The windows did not lock and the room door was on a code which did not seem to be unique to my stay so I did not feel particularly secure as a solo traveller. There was mould in the bathroom and half used shampoo. The TV didn't work either. The view was lovely, though, if that counts?

2025-08-28 via Nuitee
T
Tarsam
8
Pros:

The hotel is more a guest house. I think it is being refurbished. The hotel corridors are quite dark and narrow as its an old building. However the room i stayed in was a pleasant surprise. It was clean and relatively quiet. With smart tv and remote controlled lights and fan and a sofa. It was cheap and i will stay there again. Its very conveniently placed just off the beach near the pier. Great for solo travellers.

2025-08-18 via Nuitee
T
Terry partner
2
Pros:

From start to finish was not an enjoyable experience from the outdated abandoned looking entrance, the old carpets and poor decor this hotel is nothing like it’s led to be from arrival we was handed a scrap bit of paper with our key code for to enter the room from a man who looked lost and didn’t really know what was going on. Rhe site is more like a hostel than a hotel. From entering to leaving I didn’t not see another member of staff and there were no facilities for food or drink whilst on site. I had paid extra for a Seaview room and the view looking away from the hotel was the only impressive thing I can say about my state. Although the bed was clean and tidy, the room wasn’t very clean there was used condom wrappers and rubbish underneath the bed, the back of the door was covered in paint and there was just a complete lack of care when decoration was carried out. The bathroom door wouldn’t close properly being a sliding door. The shower doors also didn’t close properly meaning that when having a shower the floor would collect a lot of water and with only 2 towels provided we had to share a towel to dry and use one to collect water lot prevent slip hazards. The bed was soft and lumpy and really didn’t enjoy my night.

2025-08-17 via Nuitee
I
I4538NUbillym Couples
4
A place not to stay.
Pros:

Room was allegedly cleaned for when we arrived. But could have done with an inspection as we found several things not clean including the cups!
Decor is dilapidated, carpets haven’t been cleaned since early 2000’s and thread bear in some parts.
Bathroom had serious mould issue.
Lift worked sporadically
When the issues were raised with the management team (Ahmed) there was a backlash of denial and no culpability.
There is a reason the room was available last minute on the air show weekend.
It’s not a hotel. It whole hell.

2025-08-16 via Tripadvisor
L
laurasV5587NA NONE
2
Shouldn't even be available on booking dot com
Pros:

Do not even bother booking this so called hotel. I'm 100% sure it's being used as an HMO. We turned up and were checked in by a guy with a black eye! Walking up the stairs we were SHOCKED by the state of the place. Dated dusty carpets, laden with plaster dust, deteriorated paint and finish all the way up to the top floor, door with punch marks in them, screw holes, smothered in grime. The rooms - well, ours was clean but there was no hope as 3 females travelling together that we felt safe staying there. Walking up the stairs we could hear all-sorts going on. We refused to stay and requested a refund which they are still refusing to process despite us not using any of the room's facilities. Outside the hotel is run down and delapidated. Nothing in the foyer - empty like a shell. Hotel says it's 'newly refurbished ' which is insanely incorrect. Shocking. Absolute state. Do not waste your money.

2025-08-16 via Tripadvisor
D
david
8
Pros:

Had a sea view so watched that which was nice,plenty of food options close by,room was clean,pier a two minute walk away,upgrading hotel,manager. Friendly and helpful.

2025-08-16 via Nuitee
T
Thomas
4
Pros:

Mattress was terrible, place was noisy and staff smoking at the back went into room. Room was less than basic and for £70 this is a rip off recommend staying anywhere else. The one plus point was the reception staff who were helpful

2025-08-10 via Nuitee
A
anir family_with_children
2
Pros:

Terribly staff service.

2025-08-10 via Nuitee
J
Jijo family
8
Pros:

Staff here were friendly.

2025-08-09 via Nuitee
D
Denise
10
Best hotel clean and great location
Pros:

5 star run hotel. Clean welcoming staff always happy to help.
Management have gone over and above to help me with any questions regarding my stay with them. Room is very clean modern and spacious. Good supply of tea etc. Great accessible location. I will definitely book again.

2025-08-05 via Nuitee
D
David
8
A couple of nights in July
Pros:

It was a cheap hotel and you get what you pay for. The shower worked well the TV worked and there was WiFi. All good everything else is basic but functional. The staff were quick and efficient at check in.

2025-08-02 via Nuitee
L
Lorne family
8
Pros:

We were made welcome on our arrival.The room and ensuite was clean and the beds very comfortable. The location is brilliant being almost opposite the pier and on the seafront. A couple of minor irritations - the door was very rattly (we got used to it) and the windows could not be opened. Slightly more irritating was that we had booked a room with a sea view and although we had a limited view it was not what we had expected. Also, although it did not specifically say there were towels all the website photos showed towels so we didnt bring any!. The propert is clearly being totally renovated and we wish them all the best. Thank you.

2025-08-02 via Nuitee