Hampton Inn & Suites Harvey/New Orleans West Bank

Hotels
Hilton Worldwide
8.8 (161 reviews)
1651 5th Street, Harvey, Louisiana, 70058 , Harvey , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Express check-in/check-out
Wheelchair accessible
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Great Service
Clean Rooms
Delicious Breakfast
Cons:
Shower water temperature issue

Categories

Cleanliness
8.69
Multiple reviews mention that the rooms were clean and well-kept.
Service
9.16
Numerous reviews highlighted the outstanding service from the staff.
Location
8.7
No specific mentions of location, but the hotel is favored for convenience.
Room Quality
8.65
Most reviews comment positively on room quality and space.
Amenities
8.68
Breakfast quality was mentioned positively; overall good amenities.
Value for Money
8.64
No explicit mentions of value, assumed to be standard for hotel quality.
Food and Beverage
9.19
The breakfast received high praises, especially Ms. Nell's cooking.
Overall Experience
8.66
General consensus suggests a very good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:02

Property Description

Fitness Center and Complimentary Amenities - Stay active and connected with the on-site fitness center and enjoy complimentary wireless internet access throughout the hotel.

Delicious Dining Options - Indulge in snacks from the snack bar/deli or start your day right with a complimentary on-the-go breakfast served daily.

Business and Event Spaces - Take advantage of the 24-hour business center, express check-in, and versatile event spaces perfect for conferences and meetings. Plan your stay in Harvey at Hampton Inn & Suites Harvey/New Orleans West Bank for a convenient and comfortable experience.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Alcohol is not served at this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.8
Based on 161 reviews
Cleanliness: 8.69
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
P
P9098FVpatriciaa Business
8
Safe and good location
Pros:

Nice quiet room, free parking

2026-02-13 via Tripadvisor
H
Hardyt Business Gonzales, Louisiana
10
Great stay!
Pros:

I had an enjoyable stay here for a business trip. The staff was so friendly, especially Ms Nell at breakfast. Oh, the rooms are nice and spacious, too!

2026-02-11 via Tripadvisor
R
raybY1878KB Business
10
all good
Pros:

All good thanks I will come back again his staff was good. The food was good. I will be back room number 312 also ms. Janae very nice to me and the rest of the crew.

2026-02-08 via Tripadvisor
M
montoyab2026 Family
10
It was awesome
Pros:

Room was excellent customer service was excellent would stay again.and recommend friends

2026-01-18 via Tripadvisor
B
brittneyk717 Family
6
Not bad for a weekend trip
Pros:

The location was good for us- lots around. However I did pick this hotel because it has an indoor pool. The pool which is indoors was FREEZING- you cannot swim in that. There were many other hotels that were nicer and cheaper without a pool that I would have rather stayed. The breakfast was good and the front desk/ kitchen people were friendly. Rooms were clean and beds were comfortable. There was a lot of trash outside the property and dog poop that was not picked up. It is a pet friendly hotel and one of our days there was a dog barking for a good 20 min straight.

2025-12-30 via Tripadvisor
F
F2293IQadrianab Family
10
Best staff ever! Highly recommend!
Pros:

My husband accidentally messed up with our reservation but the manager was able to figure it out a solution for us. The rooms are clean, beds are comfortable, staff is amazing and the grits are to die for. We’re definitely coming back when in New Orleans. Highly recommend!

2025-12-28 via Tripadvisor
K
K1742GUdanilob Family
10
Loved it! Service was excellent!
Pros:

The service was amazing. Front desk staff especially, and all others, were all quick to help and incredibly patient. The hotel was clean, and the breakfast was yummy! My family and I highly recommend.

2025-12-28 via Tripadvisor
A
A1284QPheatherc Friends getaway
6
Just Okay
Pros:

This hotel is just ok. I was only there overnight and didn’t get in until late. The rooms were clean but the public area floors were disgustingly dirty. The breakfast was good. Staff was ok not the normal friendly that you would expect from a Hilton. I prepaid for this stay and was charged again when I checked out. I didn’t realize until I checked my credit card statement. When I called, the person who answered wasn’t knowledgeable at all and just took details for a call back. Wouldn’t stay here again but wasn’t horrible.

2025-11-23 via Tripadvisor
D
dyshianal Family
10
The overall was great
Pros:

Everything was great even the employees we enjoyed and will be back. The pool was great the gym was awesome the breakfast was amazing the room was excellent

2025-11-16 via Tripadvisor
H
Happiness37099320630 Business
10
Amazing rooms, amazing people. All within the Hampton.
Pros:

Layla was amazing and instrumental in making my dreams a reality. Thank you so much for making the process so seamless. I loved the indoor pool and the desk setups within the king rooms. This is my new favorite accommodation with the Hilton Honors umbrella. All you’re missing is the chocolate chip cookies like the doubletree.

2025-11-08 via Tripadvisor
S
sherrieg99 Family
8
Excellent!
Pros:

Mariott Hilton Harvey, La was very accommodating. Ms. Nell the pleasant lady that greets you at breakfast is so warm and friendly. She makes the mornings at the Mariott Hilton Harvey location BRIGHTER !

2025-10-26 via Tripadvisor
C
ch3123586 Couples
8
Convenient location, great breakfast
Pros:

Location convenient, room upgraded was spacious. Breakfast is not to miss, sausage grits, eggs, belgian waffle, cereal & more. Connie is an excellent cook! Reception, Lionyell & Rashad kind & accommodating.

2025-10-23 via Tripadvisor
J
jeffsW5716HG Solo travel
10
Great customer service and overall experience
Pros:

Great customer service and overall experience. I have visited this location on several occasions business and personal and every time the rooms are clean and the guest service is excellent.

2025-10-13 via Tripadvisor
D
deshannonr2025 Couples
2
Cashless with no heads up
Pros:

I arrived to the hotel late on a Friday after already have paid for my stay and was told the hotel is now cashless I questioned how guest would be informed of this if there’s no pre warning the receptionist shrugged her shoulders and they were willing to give a refund leaving us with a task to try and find a new place to go BALL DROPPED

2025-10-03 via Tripadvisor
L
Lori partner
10
Pros:

Everything was great!

2025-09-29 via Nuitee
T
Thompsontiffanyd7 Business Los Angeles, California
10
The hotel is well kept. The pool is nice and clean. The staff is great!
Pros:

Terrell ensured that I had a wonderful stay. Rasheed and Lonyelle were also kind and super attentive to my needs. I usually stay at a hotel nearby. However, the hotel is so much nicer, and the staff is great. They pay attention to details, and it shows.

2025-09-24 via Tripadvisor
C
Compass40898387065 Couples
10
Ms.Nell Thank You!
Pros:

Best Breakfast hands down! Ms.Nell Have an amazing 🤩 touch when it comes to the grits! Not everyone makes good breakfast feel like grandma or auntie kitchen , thank you for feeding us we really enjoyed your energy and FOOD during our visit .😃 This is for sure our go to hotel whenever I’m back! Stay blessed and safe Thanks Again Ms.Nell

2025-09-04 via Tripadvisor
T
Tashia
10
Pros:

Good service

2025-09-01 via Nuitee
G
gloriapM1543MG Family
10
Amazing Hotel
Pros:

Amazing staff and service. Ms. Neal made sure breakfast was delicious and plentiful. I recommend this hotel wholeheartedly!

2025-08-25 via Tripadvisor
F
faynettab Family
10
I’m coming back.
Pros:

The property manager and front desk associate was extremely friendly and accommodating. Corporate Hilton messed up our reservation and the staff at this location made it right. The customer service is amazing, our room was clean, and the continental breakfast was good.

2025-08-24 via Tripadvisor