Comfort Suites Northwest - Cy - Fair

Hotels
•
Comfort Suites
7.8 (627 reviews)
13355 FM 1960 West , Houston , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Covered parking

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Cleanliness issues
Limited parking
Breakfast quality needs improvement

Categories

Cleanliness
7.01
Multiple reviews mentioned issues with cleanliness, including an odor in the room and stained furniture.
Service
8.98
Generally good service noted, with some reviews highlighting friendly and accommodating staff.
Location
9.02
The location was frequently praised for its convenience near restaurants and major highways.
Room Quality
7.47
Rooms were described as spacious, but there were also complaints about maintenance issues.
Amenities
7
Limited options for breakfast and complaints about the available amenities.
Value for Money
8.46
The hotel was considered generally good value for the price by many reviewers.
Food and Beverage
6.01
Several reviews pointed out poor breakfast options and the need for improvement.
Overall Experience
8.48
Overall, guests had a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 11:17

Property Description

Modern Amenities and Comfortable Stay

Experience a blend of modern amenities and comfort at Comfort Suites Houston/Northwest Cyfair. Each room is equipped with a sofa bed, flat-screen TV, and iPod dock for your entertainment. Enjoy the convenience of a separate dining area with a microwave, refrigerator, and coffee machine. Pamper yourself with free toiletries in the en suite bathroom.

Relaxation and Fitness Options

Unwind by taking a dip in the outdoor pool or maintaining your workout routine at the fitness centre. Whether you prefer lounging poolside or breaking a sweat, we have you covered.

Convenient Location and Services

Conveniently located near U.S. Highway 290, our hotel offers easy access to Longwood Golf Club and North Cypress Medical Center. With complimentary WiFi, hot breakfast, and free parking, your stay with us will be seamless.

Book your stay at Comfort Suites Houston/Northwest Cyfair for a perfect blend of convenience and relaxation.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.8
Based on 627 reviews
Cleanliness: 7.01
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 7
Value for Money: 8.46
Food and Beverage: 6.01
Overall Experience: 8.48
T
Tameka • couple • us
5
2026-04-11 • via Nuitee
M
Mike • family_with_children • us
10
I recommend
Pros:

Clean and relaxing

Cons:

That it didn’t have a pool

2026-04-11 • via Nuitee
B
Bradley • family_with_children • us
10
2026-04-08 • via Nuitee
B
Bradley • family_with_children • us
10
2026-04-08 • via Nuitee
S
Sandra • couple • us
10
.
Pros:

.

Cons:

.

2026-04-06 • via Nuitee
I
Irene • couple • us
10
A nice place to stay the staff was very good. It’s just the issue with the main cleaning. The room was the only thing th
Pros:

It was in a good location near restaurants, Texas roadhouse IHOP and there’s so it’s a good place to stay

Cons:

There’s only one thing that I didn’t like when I came back to the room later on in the day the maid had went in, but she didn’t clean the bathroom. She didn’t leave extra tissue. She didn’t clean out the tub of the toilet of Facebook. She didn’t clean the bathroom at all that when I did call and ask them to send her back to bring up more toilet paper and Kleenex and clean the bathroom. She did bring the items I asked, but she still didn’t clean the bathroom so that was the only bad experience I had and when I told the clerk at the desk, she said she would relate that to the manager.

2026-03-31 • via Nuitee
L
Lan-anh • family_with_children • us
8
Pros:

It was a clean place. I liked it alot.

Cons:

The entrance into the lot wasn't ideal

2026-03-31 • via Nuitee
A
Allyson • extended_group • us
10
2026-03-30 • via Nuitee
M
Ms. Doucet • family_with_children • us
5
2026-03-30 • via Nuitee
S
Simona • family_with_children • us
10
2026-03-27 • via Nuitee
V
Victoria • family_with_children • us
10
Love the stay it was nice and quiet.
Pros:

The location was close enough to our son and daughter in love. Maybe a 5 to 10 minute drive to them. which was perfect being they just had a newborn.

Cons:

Our ice machine was broken on our floor so we had to go to the first floor for ice. I also think the lounge area where they do breakfast could've stayed with the light on if guest wanted to eat there or bring their laptops to do work, versus it just being used for the complimentary breakfast time.

2026-03-26 • via Nuitee
B
Brito • family_with_children • us
7
2026-03-25 • via Nuitee
D
Dennis • family_with_children • us
1
I we will probably never stay at this hotel again !!!!!!!!!!
Pros:

The breakfast was okay

Cons:

Went to three rooms to find a decent room because of stain on carpet and walls needed repairs and bathroom faucet needed repairs

2026-03-23 • via Nuitee
T
Thinisha • family_with_children • us
1
2026-03-23 • via Nuitee
D
Dung • family_with_children • us
10
Pros:

Convenient

Cons:

None

2026-03-22 • via Nuitee
C
Catina • extended_group • us
2
2026-03-17 • via Nuitee
E
Esbeydi • family_with_children • us
10
Pros:

Everything was great thanks

2026-03-15 • via Nuitee
V
Valerie • couple • us
8
Beds were not comfortable
Pros:

Nice lobby

Cons:

It had a chemical smell in the lobby and musty smell on the floors.

2026-03-13 • via Nuitee
V
Vasquez • family_with_children • us
5
2026-03-11 • via Nuitee
B
Brittany • family_with_children • us
10
Great
Pros:

Everything

Cons:

Nothing

2026-03-07 • via Nuitee