Hylatio Tourist Village

I’m really surprised by the negative reviews but this is probably why the hotel was beyond our expectations. Really big room - bit dated but had everything we needed and comfy bed which was changed regularly. Had a toaster, kettle & fridge, no hob but not a problem for us. Grounds and pool were well maintained. Plenty of sunbeds. Nice bar/restaurant area, very relaxed. All the staff were lovely and hard working. We initially stayed for bed and breakfast which was nice and kept getting topped up. Upgraded to all inclusive for €25 per day each which is for min of 3 days and certainly got our money’s worth. No fish though and as I don’t eat meat it was a bit repetitive but had a different selection of meat dishes every day. There were a group of students but all very well behaved and polite. These places have to do what they can to survive - there weren’t many other guests there. Resort is small but very relaxing which is what we wanted. Looking forward to going back for our winter holiday next year. It was perfect for what we were looking for and excellent value for money. I think people sometimes expect too much for their money!

Just got back from spending a lovely week at the Hylatio, from the moment we arrived we were warmly greeted and made at ease.
We did have a small issue with our bathroom, which was sorted the next day, and moved into the room with a walk-in shower.
The food was always hot and had a nice choice to choose from. It was always topped up throughout the sitting.
The grounds are well maintained, and no rubbish is left around.
All the staff were friendly and helpful. The beech is a short walk from the Hylatio with a selection of bars and restaurants to choose from.

Awful Place : We have stayed in better Hostels! Room less than basic! Food was like being back at school. This was not all inc, afternoon snack was a slice of stale cake!
Students everywhere, loud and rude, The place holds student conferences all the time and they take over.
We had to go out more than we wanted to get away from the place. Watching on as every health and safety and food hygiene protacole was broken.
The owner was rude and sat at the bar all day watching his staff, who we felt sorry for.
This was to celebrate a 60th birthday. We would of done better going to Fulty Towers!
Jet 2, you need to take this place off your list and reimburse your clients.

AVOID AT ALL COST.

Pros: very nice people being hired, however working for minimal or under minimal wages.

Cons: Manager is a total redneck. Breakfasts are the same - we ate THE SAME food for 7d in a row because of lack of variety. I feel bad for anyone being on 'all inclusive' there - terrible experience. Coffee was the WORST i ever drank ( and I travelled almost across the whole Europe and some parts of 'wild world' aswell).
Ants being in the bathroom - manager proposed to use pesticides designed to be used outdoors IN the bathroom - with a child and pregnant woman occupying the apartment. As said - avoid - unless you love living with ants and love eating the same food over and over again.
Also have a note that this facility is quite far from EVERYWHERE - so car is definitely needed and you'll be spending a lot of time just driving to get anywhere - shop (bigger than the village one) / attractions / beach / anything fun to do with child.

AVOID. Especially with children as they'll be quickly bored - nothing to do for kids in there. ESPECIALLY AVOID IF YOU'RE PLANNING ALL INCLUSIVE - as this is definitely NOT an all-in facility at all. Bad food, dinner looked sad even despite the fact we had only b&b, 2 types of ice cream for children - NOT worth the money. Go elsewhere, pay 200$ more and just have fun - it's my honest opinion as a traveller for many years, and since 8y - traveling with my whole family. Worst accomodation I ever had - even 3rd world countries can offer better standards than Hylatio Tourist Village (and definitely nicer managers / owners).

Never coming back
I have never been to a all-inclusive hotel that you are treated like a nuisance

We had to put up with students who where rude and just eat all the Buffett
Also there was about 30 of them
We had no access to parts of the so called hotel
We couldn’t go to quiet area as students where using it
We couldn’t sit at reception as students took over it
Same in the bar & lounge
Dining room closed so we couldn’t go in there
I didn’t pay my good money to sit on my hotel balcony
The students where doing team building exercises
Which in my mind where dangerous one was blindfolded and the other walked them round
Well that is what it was meant to be 4 young adults male found it funny to drag the girls round the pool and put them in dangerous situations which comes under the banner of a Jet2 holiday it may be a family business but it is awful please do not go all- inclusive
The hotel catered for the students
Fish fingers , chicken nuggets and meatballs
No sandwich ‘s for snacks just some left over cake at 4pm when someone remembered to put it out
We also had to put up with a private party which hotel guests didn’t know about
If you stood up a guest would take your table and chairs
The owner said you can stay but sit in the corner
T

After a 3 year gap and we returned to find the same old Hylatio but with a lick of paint on the walls and furniture

Grounds are lovely as is the pool but that’s where it ends. Bins were overflowing with rubbish and wasps swarming everywhere.

Handrails were extremely dangerous as they were loose and wobbled about

Inside the apartment the cooking hob had been removed and very little in the way of cutlery for a family of 4. Why oh why have pots and pans in the cupboards when there’s nothing to cook on….. bizzare

Food has never changed, still the same old greasy gunk. Someone has put fan things at the sides of the hot plate to scare away the flies….. useless idea.

The only good thing is the grounds and we won’t be back

Multi generational half term holiday to Cyprus. The hotel reception was like a 1980s caravan park, the dining area like a school canteen and the bar area filled with tired tables and chairs and an owner/manager who graces the bar constantly with a face like thunder!

In fairness, we had a nice room, but if you have accessibility issues avoid as I had to carry 3 large suitcases up a narrow staircase. The grounds and pool area are well maintained and pool was very clean, but the baby pool is more like a spa pool. I can imagine there is a fight for sun beds in high season - there aren’t many and they are very uncomfortable. We were bed and breakfast so the good on offer was fine (but repetitive) and dreadful coffee! I felt awful for those who were all inclusive, tales of chicken nuggets being served for dinner and one choice of desert (Note - this isn’t an all inclusive resort despite it being listed as one by Jet2, it’s crappy full board with local alcoholic drinks).

This place is more of a hostel. During our stay we had a huge group (40+) of students doing ridiculous team building exercises. These encroached on other guests badly. Blindfolded walks around the pool, video making etc…they also made loads of noise at night. We also had a group of ‘international musicians’ (about 20 of them) turn up for second half of week learning music - it was loud and unpleasant.

I wouldn’t revisit.

Please note that the hotel currently has several signs up in the hotel about negative reviews online – it incorrectly states that it’s about another hotel……it isn’t – it’s most definitely about this establishment.
Pissouri is a wonderful location in Cyprus - not too touristy and generally quiet - lovely restaurants and a taste of Cyprus without the crowds. However....! This hotel definitely does not fall into that category.
The Good = wonderful Nepalese workers who work SO hard and genuinely know about customer service. Every Nepalese worker was outstanding at their jobs (cleaning rooms, clearing up and manning reception). The gardener who also works very hard to maintain the grounds and does an excellent job. The hotel was also very good at organizing a rental car for us which we had for 11 days.
The Bad = it would appear to be Russian roulette as to whether there will be hordes of students there from a group called 'The Erasmus Programme'. Noisy doesn't begin to cover it......! Apparently they often host these large groups of teenagers and with them comes noise. I had four nights of broken sleep having to deal with students who chose to stand by our door and have loud hands-free conversations, or play football at 3am in the morning. I spoke directly to their group leader – made no difference and then to the hotel management staff (including the owner). One of the Cypriot women working there said “they are customers too”. It was only when I pointed out that not one of them had paid to be there (EU funded trip), and that they certainly wouldn’t be thoughtful enough to leave a review that the penny eventually dropped.
It took me making enquiries about moving to get anything done. We went out for the day and the lovely Nepalese lady on reception managed to get us a new room within the hotel complex.

The complex is tired looking now with just a few touches here and there where they have tried to smarten it up. So, tired hotel and tired guests….! Buyer beware!

Not a 3 star Hotel but a youth Hostel. Food basic and cold no labels at all for allergies, room very basic and out dated, on a good note staff were great

We have just returned from a week at the Hylatio and in essence we thoroughly enjoyed the Hotel, & the holiday. We were very impressed with the helpful mostly Nepalese staff who were on hand to assist with our requirements. The gardens were beautifully kept & the lovely swimming pool was clean & tidy. However un be known to us there were about 20-30 Erasmus students also staying at the Hotel. Thus with these youngsters suddenly arriving at the dining areas, it became rather noisy & busy. On the occasional entertainment evening which finished at 23.00 hrs the Erasmus students partied on noisily till very late. Not ideal. Which after numerous complaints was stopped. We believe our agenda for a holiday is clearly not the same as these Erasmus students, they would be better off in a Youth Hostel type accommodation & environment. As said had we known about Erasmus being there at the same time we would have sought somewhere else to stay. Shame as the Hylatio is a fine hotel.

Where do I start?
On arrival the hotel/village looked very nice, but we soon noticed a few things, the receptionist was very cold (she did warm up over time) we checked in after explaining we was all inclusive and not B&B, we was led to our room, where we had to negotiate some tight stairs with our cases that turned 180 degrees, the room was satisfactory, clean at least.
The beds are extremely hard, like sleeping on the floor, the shower required dancing in to get wet and then we lost all hot water, the complimentary soap dispenser was positioned out of reach of the shower, and it was very slippery when wet!
The food although not to my taste was tepid at best, we ate out rather than suffer the cold food.
The drinks are all local drinks and we found hard to drink, so we didn’t, even the coffee was not palatable.
The entertainment was so bad we found it funny and actually enjoyed the evening.
The owner sits at the bar most days drinking coffee or beer, and doesn’t even acknowledge the guests company.
We’ve decided to contact our provider and pay to return home early.
Although all inclusive nothing is added and everything will require payment, the signs tell you this.
I’ve tried to be fair and honest in this review, come room only and eat out.

Hotel is set in a quiet location - if you want to be in an area which is close to lots of shops and bars then this is not the place for you .
Rooms were basic and cleaned 6 out of 7 days.
Staff were all helpful and friendly special shout out to Sara at the bar who always served us with a smile and Divya on reception who was kind enough to try and fix my shoe for me .The gentleman who was responsible for cleaning our room I'm so sorry we never found out your name - always greeting us with a smile .
There was evening entertainment 3 x a week
Food was very tasty and we were able to find something to eat at every meal.
Met some lovely people during our 2 week stay
The only thing that I found annoying was the sunbed hoggers - it never mattered what time you came out they all had towels on .

We stayed for 10 nights at this 3 star typical Cypriot holiday village and had a great time. Yes, it is a ‘budget’ place but we found it worthy of our 4 star rating.
We were all inclusive and were happy with the choices available for breakfast, lunch and dinner. No complaints about the beer, wine or spirits either!!
The village only has around 65 or so rooms , ours was a one bedroom apartment, duplex style. Downstairs there was a kitchen area as this village offers self catering and half board, kettle, toaster, cutlery, crockery and a fridge ( which was empty so no mini bar). Also there was a table and 4 chairs and a sofa bed. The patio was lovely with a nice Mountain View.
Upstairs there was 2 single beds joined with decent wardrobe/cupboard space, bathroom with a walk in shower and toilet.
There was also a small veranda. Both rooms had good remote controlled air conditioning.
There was no tv, but this wasn’t missed by us as usually you can only get news orientated English channels, and we had to ask at reception for a hair dryer.
The village wasn’t full when we went so the wasn’t a problem with sun beds, the pool was nice and there was never any queues at the bar!!
All the staff were very friendly and the entertainment was good , there was live music on 2 nights and a Cypriot night on the Thursday.
Our room was cleaned 6 days a week , beach towel hire was 10 euros and it was 3 euros a night for the room safe.
Pissouri bay was a 10 minute stroll away, rather stony but pleasant.
All in all we had a thoroughly chilled out time with perfect weather and will be returning next year!

Lovely exterior
Could do with a serious upgrade
Lovely staff from Nepal
Very easy journey with private return transfer
The hotel was quite clean
The rooms are very basic
Very quiet with a pebble beach not far from the hotel
The pebble beach is ok but take some beach shoes as the pebbles are painful
As for the hotel owner, he is very rude and told me, even though it was on my booking, he couldn't cater to my dietary requirements, I'm Coeliac, none of the food was labelled with any allergens and the desserts weren't labelled at all so no one knew what they were until they tried them which is something I can't risk doing

The Jet2 Rep spoke with the owner and came back saying the owner is very rude and told him that he can't cater to Cecilia's

There's a sign in reception that says they've received bad reviews but it's done in error and people have got the wrong hotel. They haven't got the wrong hotel, this should never be described as All Inclusive or a hotel, as it isn't. It should be listed as apartments.

Take your own towels as you're only provided with one hand and one bath towel. If you want more, you have to pay. If you want the sheets changed more than they do, which isn't often, you have to pay. If you want to use the safe, you have to pay. The drinks choices are limited and very cheap so you may need to have them mixed with lemonade. It seemed like it was more about how the owner could make more money. Very disappointed

The owner doesn't care, and I would not recommend this place, it's not a hotel, to anyone

Overall, the exterior looks lovely but inside is another story, very , very basic rooms. No TV etc. When you take the key out of the slot to leave the room, all power goes off so with the baby's bottles in the fridge, it causes issues and there's no way around ias you only get one key, no matter how many people are in the apartment

Just don't go there and save yourself the hassle of all this and go somewhere else

This hotel with its small buildings in the big, juicy garden is a jewel! Friendly staff, comfortable beds, good buffét breakfast, a beautiful pool and friendly prices makes us come back every year, often several times. Highly recommended!

Great location, friendly staff, very clean and well looked after.

Family vacation 5 nights

We book for all include package and it was a very good deal ( 3 meals a day , Selection of drinks and alcohol, ice cream)
Wonderful and welcoming staff, Comfortable pool for children and adults.
Lots of wasps everywhere including the dining and pool areas (Allergic to wasps, beware)
A few minutes’ walk from the beach and grocery store
Great family vacation

We had a great week away. The staff are amazing! So helpful and friendly. Shout out to the girls in bar/restaurant area that made our time special and a massive thanks to the receptionist, who on seeing how upset we were that another guest had taken our hire car from the company (the guy didn’t check for our name and room number when dropping off), called the local taxi company so we could still go to Paphos for the day. Taxi company are fantastic. Always ask reception to book your taxi.
The room though basic, was cleaned everyday by cheerful cleaners.
The food was so lovely that we ate there every night. Buffet that comes part of all inclusive but can be paid for at lunch and dinner was different each day and great for our 9 yr old to sample small bit of everything. Breakfast is both English (fry up) and continental which was lovely.
As others have said, the sun beds are all gone very early but some become free late afternoon.
The singers on Saturday and Monday are really good.
We would definitely love to go back!

This is a great little place. The accommodation is basic but was everything we needed - when it stays studio apartment there isn’t enough facilities for self catering so just be prepared for that. It is very well kept and very clean and tidy with pretty gardens. The staff are so helpful and friendly. Bar costs are reasonable. It’s a short walk into Pissouri Bay where you’ll find several places to eat. It’s a quiet location so you may want to hire a car depending how long you stay. Pissouri village has more tavernas and is a taxi ride away €10 each way. The only thing I will criticise about this pool is the ridiculous pool bed situation. There just aren’t enough beds, and people seem to put their towels out the night before or the VERY early hours of the morning. I was there at 7am one day and all the beds had gone, but no one was actually on the beds until much later in the day (just reserved with towels). It’s crazy. Having said that, I would definitely recommend this place and wouldn’t hesitate to go back.

A pleasant holiday taken at Hylatio for 11 nights on an all inclusive basis. Arrived late on the first day, so all inclusive package did not start for meals just drinks, then on the last day after breakfast all inclusive ended at 11am on check out and we didn't get collected for the airport until 6pm, hardly an all inclusive package. However, staff at this hotel were outstanding couldn't do enough for you, excellent service. No air conditioning in public areas.