The Strand Hotel

Hotels
7.4 (1340 reviews)
35-42 Royal Parade , Eastbourne , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Hiking
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location by the sea
Good value for money
Cons:
Noise issues from neighboring rooms
Temperature control problems in rooms
Inconsistent cleanliness in specific areas

Categories

Cleanliness
6.86
Clean and comfortable, but some issues with cleanliness reported.
Service
8.33
Friendly and professional staff mentioned in multiple reviews.
Location
7.87
Great views and convenient location by the sea.
Room Quality
7.32
Rooms reported as clean but some issues with noise and temperature.
Amenities
7.35
Standard amenities with some complaints about room features.
Value for Money
7.31
Good value for the price paid, as suggested by multiple guests.
Food and Beverage
6.86
Limited mentions, with some complaints about specific offerings.
Overall Experience
7.33
Overall positive experience with notable issues addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:44

Property Description

Stunning Sea Views
Enjoy breathtaking views of the sea from your room at The Strand Hotel.

Modern Amenities
Relax and unwind in rooms equipped with flat-screen LCD TVs, tea/coffee facilities, and en suite bathrooms.

Convenient Location
Explore nearby attractions like Eastbourne Pier and The Royal Hippodrome Theatre, all just a short walk from the hotel.

To book your stay at The Strand Hotel and experience seaside luxury, visit our website today!

Important information:

Group booking policy applies:

Cancellation of group bookings can be done free of charge 28 days prior to arrival. Later cancellation results in the 1st night being charged as cancellation fee. 50% deposit will be required before the cancellation deadline or it may be charged on card provided.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

7.4
Based on 1340 reviews
Cleanliness: 6.86
Service: 8.33
Location: 7.87
Room Quality: 7.32
Amenities: 7.35
Value for Money: 7.31
Food and Beverage: 6.86
Overall Experience: 7.33
D
denise solo_traveller gb
9
Pros:

Lovely sea view, staff were very helpful. Would definitely stay again. Extremely clean room

2026-08-05 via Nuitee
B
Bernadette couple gb
5
Pros:

great location

Cons:

shower/bathroom
needed fan for room too hot

2026-07-23 via Nuitee
B
Brendan solo_traveller ie
5
2026-07-23 via Nuitee
E
Eva solo_traveller iq
7
Pros:

The hotel's location was excellent and very convenient. It was right by the sea, and within walking distance of the pier and the bus stop, making it easy to explore all the nearby attractions.

The room was clean and well-organized, and the property was very peaceful and quiet.

2026-07-22 via Nuitee
G
Giedrius solo_traveller gb
3
2026-07-22 via Nuitee
E
Elina couple gb
7
2026-07-21 via Nuitee
D
David couple gb
4
2026-07-20 via Nuitee
D
David solo_traveller gb
1
Conned by reception and booking.com
Pros:

Location

Cons:

On checking in the hotel staff made me cancel my booking.com booking and rebook with them direct. They advised it was necessary and that I would.get.a.full refund from booking.com. I received £4.79 refund from booking.com rather than the full £68.40 and despite.messagingnand.contacting the hotel and booking.com almost.daily for the last month I still haven't had a refund. I have been conned and would strongly.advise.persons.not.to stay at this hotel.

2026-07-14 via Nuitee
F
Federico solo_traveller it
8
2026-07-11 via Nuitee
V
Victoria solo_traveller gb
5
Felt more like a hostel
Pros:

The hotel is positioned opposite the promenade.

Cons:

The room I stayed in had a very squeaky floor so walking around was not relaxing. I couldn't get any heat from the radiator despite moving the thermostat - the room was cold at night. The bathroom was extremely small but manageable.

2026-07-10 via Nuitee
A
Adam solo_traveller gb
7
2026-07-09 via Nuitee
M
marsha couple gb
1
WE DIDNT STAY IT WAS A TERRIBLE HOTEL TO RENT A ROOM
Pros:

Terrible accommodation, the door wouldn't lock as it was broken, the windows didn't lock as the locks were broken, the room was awful,
SO BAD THAT WE DIDNT STAY THE NIGHT,WE USED THE ROOM FOR A COUPLE OF HOURS WHILE WE WERE AT THE BEACH,AND THEN WENT HOME.

Cons:

THE FACT YOU COULDN'T LOCK YOUR DOOR,THE WINDOWS HAD NO LOCKS AND THERE WAS COMMUNAL BALCONIES SO VERY UNSAFE,IT WAS WARM SO WE WANTED THE WINDOWS OPEN, BUT COULDNT BECUASE OF SECURITY

2026-07-09 via Nuitee
Z
Zoe couple gb
10
2026-07-06 via Nuitee
J
John couple gb
6
O.K.
Pros:

Staff were really lovely and helpful. Location and sea view was good. We were lucky to find a free parking spot just around the corner.

Cons:

Although it was in the heatwave, (which the hotel has no control over!) the room was oppressively hot. One window didn't open which didn't help air flow although the hotel did provide a fan without having to ask them. A large group of foreign students were staying in the hotel when we were there which, although they were very well behaved, made the hotel feel a little overwhelmed. I also didn't like that the hotel door was locked at 11pm (because the students were staying) although there was a 24 hour desk and you could use an alternative door by knocking. Decor was comfy but a tad jaded.

2026-07-05 via Nuitee
Z
Zaheer couple gb
10
Pros:

Excellent

2026-07-04 via Nuitee
L
Lukas couple gb
5
2026-07-04 via Nuitee
P
Peter solo_traveller gb
2
Cons:

No restaurant, no breakfast facilities, toilet left unchecked

2026-07-04 via Nuitee
M
Mohammad couple gb
1
Pros:

I booked and paid in Booking.com but on the day of arrival thy called me they said room is not available we don’t know how booking.com gives you

Cons:

Nothing

2026-07-03 via Nuitee
C
Caroline solo_traveller gb
8
2026-07-02 via Nuitee
S
Sampson solo_traveller gb
3
Pros:

Location by the sea front

Cons:

Highly priced with no air cons in place

2026-07-01 via Nuitee