The Strand Hotel

Hotels
•
OYO Rooms
7.4 (1332 reviews)
35-42 Royal Parade , Eastbourne , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Hiking
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location by the sea
Good value for money
Cons:
Noise issues from neighboring rooms
Temperature control problems in rooms
Inconsistent cleanliness in specific areas

Categories

Cleanliness
6.86
Clean and comfortable, but some issues with cleanliness reported.
Service
8.33
Friendly and professional staff mentioned in multiple reviews.
Location
7.87
Great views and convenient location by the sea.
Room Quality
7.32
Rooms reported as clean but some issues with noise and temperature.
Amenities
7.35
Standard amenities with some complaints about room features.
Value for Money
7.31
Good value for the price paid, as suggested by multiple guests.
Food and Beverage
6.86
Limited mentions, with some complaints about specific offerings.
Overall Experience
7.33
Overall positive experience with notable issues addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:44

Property Description

Stunning Sea Views
Enjoy breathtaking views of the sea from your room at The Strand Hotel.

Modern Amenities
Relax and unwind in rooms equipped with flat-screen LCD TVs, tea/coffee facilities, and en suite bathrooms.

Convenient Location
Explore nearby attractions like Eastbourne Pier and The Royal Hippodrome Theatre, all just a short walk from the hotel.

To book your stay at The Strand Hotel and experience seaside luxury, visit our website today!

Important information:

Group booking policy applies:

Cancellation of group bookings can be done free of charge 28 days prior to arrival. Later cancellation results in the 1st night being charged as cancellation fee. 50% deposit will be required before the cancellation deadline or it may be charged on card provided.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 1332 reviews
Cleanliness: 6.86
Service: 8.33
Location: 7.87
Room Quality: 7.32
Amenities: 7.35
Value for Money: 7.31
Food and Beverage: 6.86
Overall Experience: 7.33
D
David • solo_traveller • gb
1
Conned by reception and booking.com
Pros:

Location

Cons:

On checking in the hotel staff made me cancel my booking.com booking and rebook with them direct. They advised it was necessary and that I would.get.a.full refund from booking.com. I received £4.79 refund from booking.com rather than the full £68.40 and despite.messagingnand.contacting the hotel and booking.com almost.daily for the last month I still haven't had a refund. I have been conned and would strongly.advise.persons.not.to stay at this hotel.

2026-07-14 • via Nuitee
F
Federico • solo_traveller • it
8
2026-07-11 • via Nuitee
V
Victoria • solo_traveller • gb
5
Felt more like a hostel
Pros:

The hotel is positioned opposite the promenade.

Cons:

The room I stayed in had a very squeaky floor so walking around was not relaxing. I couldn't get any heat from the radiator despite moving the thermostat - the room was cold at night. The bathroom was extremely small but manageable.

2026-07-10 • via Nuitee
A
Adam • solo_traveller • gb
7
2026-07-09 • via Nuitee
M
marsha • couple • gb
1
WE DIDNT STAY IT WAS A TERRIBLE HOTEL TO RENT A ROOM
Pros:

Terrible accommodation, the door wouldn't lock as it was broken, the windows didn't lock as the locks were broken, the room was awful,
SO BAD THAT WE DIDNT STAY THE NIGHT,WE USED THE ROOM FOR A COUPLE OF HOURS WHILE WE WERE AT THE BEACH,AND THEN WENT HOME.

Cons:

THE FACT YOU COULDN'T LOCK YOUR DOOR,THE WINDOWS HAD NO LOCKS AND THERE WAS COMMUNAL BALCONIES SO VERY UNSAFE,IT WAS WARM SO WE WANTED THE WINDOWS OPEN, BUT COULDNT BECUASE OF SECURITY

2026-07-09 • via Nuitee
Z
Zoe • couple • gb
10
2026-07-06 • via Nuitee
J
John • couple • gb
6
O.K.
Pros:

Staff were really lovely and helpful. Location and sea view was good. We were lucky to find a free parking spot just around the corner.

Cons:

Although it was in the heatwave, (which the hotel has no control over!) the room was oppressively hot. One window didn't open which didn't help air flow although the hotel did provide a fan without having to ask them. A large group of foreign students were staying in the hotel when we were there which, although they were very well behaved, made the hotel feel a little overwhelmed. I also didn't like that the hotel door was locked at 11pm (because the students were staying) although there was a 24 hour desk and you could use an alternative door by knocking. Decor was comfy but a tad jaded.

2026-07-05 • via Nuitee
P
Peter • solo_traveller • gb
2
Cons:

No restaurant, no breakfast facilities, toilet left unchecked

2026-07-04 • via Nuitee
L
Lukas • couple • gb
5
2026-07-04 • via Nuitee
Z
Zaheer • couple • gb
10
Pros:

Excellent

2026-07-04 • via Nuitee
M
Mohammad • couple • gb
1
Pros:

I booked and paid in Booking.com but on the day of arrival thy called me they said room is not available we don’t know how booking.com gives you

Cons:

Nothing

2026-07-03 • via Nuitee
C
Caroline • solo_traveller • gb
8
2026-07-02 • via Nuitee
S
Sampson • solo_traveller • gb
3
Pros:

Location by the sea front

Cons:

Highly priced with no air cons in place

2026-07-01 • via Nuitee
J
Jason • solo_traveller • gb
7
Pros:

No breakfast but location perfect

2026-07-01 • via Nuitee
H
Hagen • extended_group • no
5
2026-06-30 • via Nuitee
S
susan • solo_traveller • au
7
Beachfront. Great location.
Pros:

It has beachfront which is nice. Good location, close to cafes and restaurants.

Cons:

The weather was so extremely hot, with no air conditioning the room was extremely warm. Given the new hot summers, windows need to be able to be opened, much more and some type of fans would be good.

2026-06-30 • via Nuitee
M
Mary • family_with_children • ie
5
Modest hotel in a nice location.
Pros:

Location was very good. Room size was quite good & we had a nice sea view.

Cons:

Hotel is badly in need of a makeover.
We stayed three nights but our room was only cleaned once.
WiFi very poor

2026-06-30 • via Nuitee
F
Fletcher • solo_traveller • gb
9
2026-06-30 • via Nuitee
Z
Zardhia • couple • gb
7
Overall good location, clean and spacious!
Pros:

Views

Cons:

Noisy teenagers and the difficulty finding the room.

2026-06-30 • via Nuitee
M
Marsha • couple • gb
8
Great stay for 1 night clean and nice staff
Pros:

Location was great staff very nice and helpful

Cons:

Needs a fan

2026-06-30 • via Nuitee