Cinnamon Bey Beruwala

The bedsheets and mattress were wet and some moist smell was coming. One half of the bathroom sliding door was broken. The beds are very small for twin beds’ size. There was no proper process/queue for check-in. It was not managed properly and anyone was coming in between and was checking in. The hotel seems to be overcrowded. The beach was not accessible. There were stones and fisherman boats were there which made the water smell oily and bad. The only good thing in hotel was swimming pool and food. I tried calling reception to get my room upgraded or changed but the number call was transferred and disconnected eventually. Not sure how it is rated as 5 star. Overall we had a really bad experience, not at all worth the money we spent.

Stay was amazing! Great location

Great hotel with very friendly staff! One of the best breakfast buffet in Sri Lanka. Staff are very friendly and respectful. Only suggestion is to expand the gym area with better air conditioning

We had a small situation where when we switched off the A/C the whole room was dripping water as later I found out that the walls are made out of clay. So all our bags and the entire room got watery…but other than that, staff was extremely professional and friendly, location is beautiful as well. Wish the parking situation was better, overall it was a great stay

W

The resort was beautiful. Four different restaurants and multiple bars. Didn't need to carry any cash or cards. Charged everything to the room and then you pay at check-out. However, we felt that some of the rooms needed to be updated. The style of most rooms included wall tiling which looked old and dingy. These tiles were also around the head of the bed and no head board, so sleeping by the dirty, old tiles, didn't settle well with us. After talking to management about a couple other grievances as well, they were able to find us a new room the next day which was an upgrade to deluxe. With our new room we received complimentary access to the private lounge which included high tea in the afternoon and cocktail hour in the evening (all complimentary) plus access to the private deluxe pool. We spent 3 nights there total.

The property was well organized and had a lot to offer. Three restaurants, two pools, a gym and direct access to the beach. The staff was very accommodating and allowed us to have a late check out of 2pm on the last day and also allowed use the property’s facilities after our checkout as our flight was late in the evening which was greatly appreciated. The food was good and had a lot of variety and the rooms were spacious and well maintained. The evening entertainment wasn’t groundbreaking but it was a nice touch and created a decent atmosphere for the evening. Overall it was a good stay and a great value for our money.

Beautiful hotel with friendly staff and great choices of cuisines. Rooms are spacious and comfortable with endless ocean views! Thoroughly enjoyed our 2 night stay.

One of the best buffets in all of Sri Lanka, dont miss out on the afternoon tea it was one of the best we had experienced in the world. Next to a beautiful public beach. The staff where all so accommodating and went beyond all expectations to make our stay memorable.

The Resort is Excellent.. Great big breakfast buffet, the pool is great, the staff very friendly and helpful. The room very comfy and the room service as well very convenient. Would definitely recommend staying in this resort.

They have some KIDS activities which gets closed by 6.30 PM. and then the kids have nothing to other than watching the smokers or the drinkers. I told the Manager but he did not extend his services. For the steep price this is not worth for kids. They had a restaurant where I found a POOL Tables when I asked him said its only for Deluxe Room Members. When I told him I would like to play. He said its 25$ Entry for Non-Deluxe Members only for that Restaurant. So when you see amenities as POOL TABLE do not take it since it is not for

Its a good hotel but not that great

Paid for an ocean view room however don't waste your money as the view is no different to the garden view, just one level above them. it's a 4-star hotel only, lovely staff generally. You need to ask for the robes slippers as they don't come in the room as advertised. Breakfast is huge and food options are plentiful.

Was An amazing stay. Staff joyful and professional. Location perfect , beach, garden, facilities, food , dinner and breakfast. Pool in huge. Morning activity in the pool was cool. But small issue staff in the restaurants should pay more attention for the guests instead of having side private conversation and playing with the mobiles phone .

Booked only for two nights, but immediately extended our stay for two more nights. First time we stayed here and we loved the hotel but the highlight was the ability to swim safely in the bay surrounded by the reef. Will definitely recommend to others.

We found our stay at Cinnamon bey Beruwala extremely pleasant. The staff members were always helpful and made us feel welcome straightaway.
The hotel itself was beautiful, and the location was perfect.
We would throughly recommend anybody looking for a relaxing holiday with an unforgettable Sri Lankan experience, to visit this hotel! ☺️

Excellent relaxing experience. Staff are very helpful and friendly. GM Mr Mike makes a point to meet and greet his guests, a very nice touch. We stayed in a Delux room which was well worth it. Afternoon tea and sundown cocktails brilliant. We were lucky enough to have Executive Chef Julinda take us on a fish market experience and we had a Sri Lankan cooking class with a Master Head Chef Marlin, amazing and treated us as royalty. We also were very privileged to visit the hotel professional kitchens, amazing standards of cleanliness and organisation. Hats off to all Chef's to how you pull off the meals - all very tasty and delicious. We would like to make a special mention to Sankani, the Story Teller - thank you for looking after us. Would definitely visit again.

Architecturally elegant building with a giant pool plus the ocean a 100ft away from the hotel.

Good

Security tried to Intimidate my friend from coming to visit me it was truly disgusting and there was zero apology from the management of Cinnamon despite many complaints ! Appalling , soiled the entire experience