Quinta Bella Huatulco

Hotels
8.8 (816 reviews)
Blvd. Chahué no. 1000 , Santa Cruz Huatulco , mx

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Luggage storage
Express check-in/check-out
Safety deposit box
Ironing service
See all facilities

Review Highlights

Pros:
Location
Food quality
Amenities
Cons:
Service quality
Cleanliness
Staff behavior

Categories

Cleanliness
7.69
A few mentions of issues and lack of amenities suggest lower cleanliness perception.
Service
8.16
Mixed reviews about staff behavior leading to a less favorable rating.
Location
9.7
Mentioned as excellent by several guests.
Room Quality
9.15
Generally favorable remarks about the rooms, albeit with some issues mentioned.
Amenities
8.68
Some amenities were praised, but others like internet were criticized.
Value for Money
9.14
General sentiment appears as reasonable, despite some critiques on pricing.
Food and Beverage
9.69
Consistently praised for quality.
Overall Experience
8.16
Significant complaints lead to a lower aggregate perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:40

Property Description

Modern Rooms with Spectacular Views

Quinta Bella Huatulco offers modern and bright rooms equipped with all the necessary amenities for a comfortable stay, including a flat-screen TV, air conditioning, and a private terrace with stunning sea views. The sleek design and thoughtful touches ensure a relaxing experience for guests.

Convenient Facilities and Services

Guests can take advantage of the 24-hour front desk, garden, and snack bar at Quinta Bella Huatulco. The hotel also provides meeting facilities, ticket services, and a tour desk for added convenience. With free parking available on-site, guests can explore the area with ease.

Prime Location for Exploring Huatulco

Situated just 1.6 km from Huatulco’s town centre and 900 metres from Santa Cruz Bay, Quinta Bella Huatulco offers easy access to nearby attractions and dining options. The proximity to Bahías de Huatulco International Airport makes it a convenient choice for travelers.

Book your stay at Quinta Bella Huatulco now for a memorable experience in Santa Cruz Huatulco!

Important information:

The hotel is under renovation works until further notice. All the facilities of the property will continue to work normally.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HUX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 816 reviews
Cleanliness: 7.69
Service: 8.16
Location: 9.7
Room Quality: 9.15
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 9.69
Overall Experience: 8.16
B
Beck family_with_children za
7
Pros:

Our room was new and amazing, redone side of the hotel

2026-05-14 via Nuitee
G
Gerardo solo_traveller us
9
Pros:

Todo en general...5 vez que me hospedo..

Cons:

Sin comentario..

2026-05-13 via Nuitee
J
Jesús Rodrigo extended_group mx
10
2026-05-12 via Nuitee
I
iraide susana solo_traveller mx
10
Pros:

Habitación

Cons:

Todo estuvo excelente un no

2026-05-12 via Nuitee
A
Alma Rosa couple mx
9
Buena pero consumo alimentos caro
Pros:

Ubicación y lugar excelente cafetería y gente de atención en la piscina excelente cuartos excelente y limpieza muy fresco

Cons:

La comida muy elevado el costo y no tan buena .

2026-05-11 via Nuitee
A
Alix couple us
7
Potential to be great but not there yet
Pros:

- Excellent location. A few steps from the ocean.
- Good people at the pool and restaurant area.
- Complimentary coffee in the room
- Excellent restaurants (a couple are closed down for the renovations, would have been nice to know)
- Beautiful landscaping (great grounds crew)
- On-site mini store, bar, pizzeria.
- Beautiful pools (two big ones and also the smaller room pools)
- Good cleanliness in general but lacking deep cleaning (E.g orange tint in tile)
- Plenty of bath towels
- The basic rooms are a good value for the cost.
- Excellent A/C. It was a very hot week but we could always count on coming to the room to cool us down.

Cons:

- Renovations happening while we were there and no one told us.
- Evening events were not taking place and we found out once we arrived. They were playing You Tube videos on a beach projector instead.
- WiFi sucks, you lose connection all the time.
- Front desk staff have zero customer service skills. Take it or leave it mentality.
- No mini fridge.
- Mid water pressure. Water does get hot but it takes a minute.
- Dated rooms with very basic furniture.
- Old mattress (Dips in the middle)
- Very basic toiletries.
- No luggage rack.
- Having to call down for stuff such as fixing the safe.
- Cheap hotel policy of charging you if you misplace/don’t return a pool towel, or room card. You also need a “paid up pass” to exit the property. Such policies cheapen the experience.
- Some of the rooms they sell as “ocean-view” are partial/obstructed. You get a great view if you are in 2001 but not so much if you are in 2010. They should disclaim this info or price them differently.
- If you are coming back in a taxi, they won’t let the car in to the roundabout by the lobby. You will need to walk from the street. That was ridiculous considering we gave our room number, name, and showed them our key.
- No complimentary late check-outs. They have a cost. $800 pesos two hours, $1500 pesos for four hours.
- Performance reviews for employees were held at a table nearby at one of the restaurants. It was a bit uncomfortable.
- The cost of a deluxe room is comparable to that of the luxury hotels on Tangolunda Bay. So, if you are going to splurge on a nicer room (private pool) you can get access to a nicer property for the same cost going somewhere else

2026-05-10 via Nuitee
J
Jairo extended_group us
10
2026-05-09 via Nuitee
A
Alfredo couple mx
9
Gran experiencia culinaria!
Pros:

El hotel es pequeno y bonito. Pero la comida es EXCELENTE.

2026-05-09 via Nuitee
V
Victor Eduardo extended_group mx
10
Pros:

El trato de la gente, la comida.

Cons:

Estaban dando mantenimiento y no se podía pedir comida en área de alberca.

2026-05-08 via Nuitee
L
Lorerros solo_traveller mx
10
Hotel con excelente vista, atención del personal muy buena y variedad de restaurante
Pros:

Limpieza, atención del personal

Cons:

La conexión de Internet fallaba mucho

2026-05-06 via Nuitee
F
Francisco solo_traveller us
3
Pros:

Clean place , good food

Cons:

Too small, staff not helpful or knowledgeable, very noisy, bands every other night not enough privacy

2026-05-05 via Nuitee
C
cristian family_with_children mx
10
Quinta
Pros:

La vista de la playa la mejor

Cons:

El WiFi del hotel muy malo no permite ver nada en tv

2026-05-04 via Nuitee
J
Joel solo_traveller mx
10
Pros:

Habitaciones cómodas, la vista al mar excelente, el personal con excelente trato, en el área de albercas gran atención por parte del staff mención en especial Erick atento en todo momento

Cons:

Habitacion 8 una maceta grande que ocupa espacio sin tener ningun elemento de ornato, un pequeño balcón sin sillas

2026-05-04 via Nuitee
E
E Navarro couple mx
10
2026-05-04 via Nuitee
L
Ledesma family_with_children mx
10
Pros:

Todo hermoso, limpio, cómodo, con playa, el personal muy a amable, el servicio de lo mejor, los shows nocturnos y el ambiente excelente, los chicos de frozzen felicidades por su atención !!!
Volveremos pronto!!

2026-05-03 via Nuitee
S
SANCHEZ solo_traveller mx
10
Hermoso lugar
Pros:

La limpieza, los eventos que tienen para sus huéspedes, y el mejor restaurante "Terraza" comida exquisita, buen precio comparado con la calidad gourmet que ofrecen y todo el personal súper amable y atento.

Cons:

Que un solo día no llevaron a cabo el evento que tenían agendado, pero supongo que fue porque al día siguiente llegaba más gente

2026-05-03 via Nuitee
R
Rosaura couple mx
9
Pros:

Las instalaciones están magníficas .las albercas muy limpias . La vista ala playa magnífica
Deliciosa comida en los restaurantes
Prácticamente cuenta con todo !

Cons:

El internet muy malo en nuestra habitación
Los vendedores llegan muy seguido ala aria de las albercas donde te encuentras descansado y relajante

2026-05-02 via Nuitee
B
Boris solo_traveller mx
10
2026-05-01 via Nuitee
G
Genaro solo_traveller mx
10
Mis pequeñas vacaciones
Pros:

Las albercas con us servicio

Cons:

Que la playa no se puede nadar sobre todos los de la tercera edad

2026-04-30 via Nuitee
R
Rodolfo solo_traveller mx
10
Pros:

Restaurantes muy buen calidad y precio

2026-04-29 via Nuitee