Kuching Park Hotel

Staff extremely accommodating!

The hotel underwent renovation recently around the end of 2022. The rooms are now clean and simple, with the management having replaced all the furniture in the room. However, they have retained the old mirror, water tap, and shower head, which have been used for more than 30 years and do not match the new modern room design.

The breakfast at the hotel is too simple and should be increased with a bit more variety. Overall, it is worth the rate I paid.

Had an enjoyable stay of 4 nights here. Staffs were pleasant and helpful. It was quite easy to move around using Grab.

The food at the hotel could be improved but it doesn't impact the overall satisfaction of the hotel.

Lifts could be improved as well as got slight peeling of the wallpaper in the lift and got slight creaking sounds at time.

Kuching Park has undergone renovation and the management is trying to implement artificial intelligence features.

There is a self check-in kiosk and robot waiter at the lobby.
The room has a digital assistant device which you can use to turn on the lights, set the alarm clock etc.. via voice control.

The room is in good condition however the wall paint finishing is not smooth.
Breakfast is nothing to shout about.

Not a good experience. Old hotel in kuching. We have done our 17 days quarantine here. 3 meals were served. But same old menu almost everyday. There were some tv channels and free wifi. Bathroom not clean. Location is a bit out of kuching city centre.

A three star hotel,with full of parking lot and food court nearby. Furthermore the large shopping mall,Hock Lee Centre is just neighbouring, making the hotel
upgraded.
For one who want to relax themselves, I can suggested you go to the opposite Kuching South City Council swimming pool.

Good service.

A very confortable and safe place to stay.

My whole family and I does not get to take a bath due to their faulty water system. When call Operator and Reception from room, nobody answer. Went all the way down to the reception and they push the blame on Sarawak Water Board while the problem is from their faulty system. Furthermore, they refused to make a rufund and keep giving excuses. Will never recommend to stay at this hotel as they does not know how to take responsibility from their own mistakes! Worse hotel experiance ever!

I paid RM138 when i can pay lesser by walking-in

The room lighting was dimmed and insufficient lighting causing the room nightly dark all the times. The air condition was poor, despite switching to maximum power, the room can don't seems to feel cold enough. The worst was that when switch to maximum power, the air condition produced loud noise.
The lift is old and slow, down to just one working lift servicing 8th floors
The bathroom sink is old and not clean and the towels are just too old.
Overall quite a bad experience staying in this hotel.

Stay here for a night. It's our first and the last visit. Poor customer service. Called for internet connectivity fix but they advised to retry again. I did but non worked. I know that they are in renovation. But internet connectivity is important for some guests. So they can chill and go surfing. Please improve. I gave 2 stars because of low service provided.

The hotel room was very good, but the air conditioning was kind of noisy. Also, the carpet in the hallway was old and aweful. The breakfast was excellent!

My family was staying in the family room. The floor was super dusty you can literally feel the dust when you’re walking. Pillowcases has weird smell on it. Poor management by the hotel. We tried calling the housekeeping department many times in the evening(4pm) and no one answered and later on at night(9pm), we called the reception to demand for extra towels and apparently the housekeeping department are no longer at work. As for the breakfast, there are many varieties but none of it taste good as we tried the breakfast for 2days. Wifi connectivity is poor but apparently they’re “upgrading” the wifi services so hopefully they’ll be done soon. Overall, it was a so-so experience for us but it’s the cheapest hotel that we could find.

Had bad experience staying in this hotel.
Upon check in, can't even enter the room.
Faulty door lock.
This, according to the staff, was due to the ongoing renovation.
Ya right.

Then I was moved to the next room.
No issues until the doorbell kept ringing non stop.
Called twice to get it fixed.
And it happen again before going out for dinner.
Again called maintenance and was fixed.

Upon returning, everything was fine, then blackout.
No electricity.

At 12 midnight, i was moved to another room, next door.
Issue, unable to control the aircond temperature.

I had enough, checked out in the morning and got a hotel nearby.

Conclusion.
Avoid if you can.
Rate was reasonable but with all the issues I experienced, not worth.
The hotel looks run down.
Staff are very friendly and helpful.

Aircon got sound after turn on long

good and clean

Good place for seminar. Basic facilities provided. Must advice earlier to avoid miscommunication. They have different sizes of seminar rooms . Suitable for Small funtion too. Of course for wedding dinner bigger place also available.

I stayed in the hotel for 6 nights. I booked through Booking.com and I got a discounts to stay in this hotel. I Checked in at 1145 pm almost midnight. At that time the restaurant is closed. I am bit hungry. There were two men at the counter. Both of them not good in English. Anyway my check in is very smooth and it took about 5 minutes. and was told to pay RM 100 in surety.
Next day is the morning the breakfast time in the morning. . I went to the restaurant and had my bread. some noodles and local food. All are nice. I ordered 2 half boil eggs and about ten minutes later they gave me. So everything is beautiful.
In the hotel some renovation is going on. This seems to be a old hotel. Saturdays and Sundays seems to be very busy as marriage function is going on.
The room is spacious, tea and coffee are supplied. . The room is clean. Overall the staffs speak good english.

Staff and receptionist are polite and nice..
The hotel are actually in upgrading progress

Room still feel classic (not modern feeling), yet clean and tidy.
Qiblat direction is available, with adequate space for praying
There are many TV channel available..
Good price for the standard queen bed room (but i feel the bed is larger, maybe it is king bed)

Morning breakfast is just ok.

Not sure regarding parking facilities as i park at public parking spot (no need parking coupon on weekends)