Holiday Inn Express & Suites Charlotte North by IHG

Hotels
•
Holiday Inn Express
8.8 (360 reviews)
7230 Smith Corners Boulevard , Charlotte , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Swimming pool
Fax/photocopying
Free wired internet
Access to nearby indoor pool
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable accommodations
Cons:
Noise from construction
Minor issues with room maintenance

Categories

Cleanliness
8.79
Generally clean and well-maintained, though a minor complaint about a roach was noted.
Service
9.26
Staff received high praise for their kindness and hospitality.
Location
9
Convenient location with good access to nearby attractions.
Room Quality
8.25
Rooms were generally comfortable but mentioned as needing some minor repairs.
Amenities
8.78
Basic amenities provided, with a swimming pool and gym available.
Value for Money
8.74
Good value for the price, especially with breakfast included.
Food and Beverage
8.79
Breakfast was generally well-received despite some complaints about service.
Overall Experience
8.76
Overall a pleasant stay, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:01

Property Description

Conveniently Located with Modern Amenities
Experience comfort and convenience at Holiday Inn Express & Suites Charlotte North. Stay connected with free WiFi, take a dip in the indoor pool, and enjoy the ease of having a microwave and refrigerator in your room.

Relax and Recharge
Unwind in air-conditioned rooms featuring cozy bed linen and a private bathroom with bath or shower. Let the daily maid service take care of the tidying up while you make use of the fitness centre to stay active during your stay.

Explore Nearby Attractions
Located just minutes away from Discovery Place Kids, Northlake Mall, and Tradition Golf Club, there's plenty to see and do. With free parking and a business centre on site, everything you need is right at your fingertips.

Book your stay at Holiday Inn Express & Suites Charlotte North for a memorable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 360 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 8.76
K
Kathleen • family_with_children • us
10
Pros:

Sausage biscuits and gravy were excellent. The water was hot. The beds and pillows were comfy.

2026-04-08 • via Nuitee
S
SuperB16 • Family • Howell, Michigan
8
Clean, comfortable and convenient
Pros:

Overall, I’d give this hotel 4.667 stars (reason below). The hotel is located in a safe area near a modern, more upscale mall. The lobby is clean and modern and staff was friendly and helpful. The room was clean, water pressure was great in the shower, beds were comfortable, and everything was perfect. We left before breakfast, but coffee was always available in the lobby and was good as far as hotel coffees go.

The only part of the hotel that I took issue with was the pool floor. It seemed dirty and could use a fresh coat of paint..it just gave me the “ick.”

If you’re looking for a clean, comfortable and convenient place to stay, this is it!

2026-04-04 • via Tripadvisor
M
Mariette • couple • ca
8
Excellent
Pros:

emplacement tres bien ! proche de l'autoroute.

Cons:

Impossible d'accéder au WiFi

Il ne devait pas y avoir de tapis dans les chambres, selon les photos

2026-03-31 • via Nuitee
M
MB • family_with_children • us
9
2026-03-30 • via Nuitee
A
ALEXANDER • family_with_children • us
1
Pros:

The place was nice, staff was accommodating.

Cons:

My truck got broken into in the parking lot fully under the security camera, whats the point ofnthe camera. I had to drive around for 2days out of town with aa busted window because no one mentioned the parking lot wasnt safe for the vehicles, the police even said it happens alot there

2026-03-23 • via Nuitee
R
Roosevelt • family_with_children • us
9
2026-02-23 • via Nuitee
S
shakita • family_with_children • us
10
2026-02-23 • via Nuitee
M
Millard • extended_group • us
10
Decent besides keeping breakfast full and rude staff.
Pros:

It was clean

Cons:

The breakfast was good but the staff wouldn’t keep it out and then she was rude when my daughter asked if they would put another cartridge in the pancake machine. All she done was ask and the lady told her no more pancakes for the day. It was over an hour before the breakfast ended.

2026-01-20 • via Nuitee
A
Audrey • couple • us
10
2026-01-19 • via Nuitee
L
Linda • couple • us
10
Excellent! Staff, room, breakfast. Best night's sleep in a while.
Pros:

Everything

Cons:

nothing

2026-01-19 • via Nuitee
L
Lomax • solo_traveller • us
4
Nosy & annoying
Pros:

The bed was very comfortable and the staff were nice! The noise was just annoying

Cons:

I did not sleep well! It sounded like people were stomping on the floor above me! It was so annoying and it made me angry. I also so a baby roach in the bathroom, the morning of checkout.

2026-01-19 • via Nuitee
W
William (Billy) • family_with_children • us
9
We enjoyed our stay and Eated we couldn't stay longer.
Pros:

Front desk were professional and friendly. The breakfast was tasty and well stocked. My grandchildren were disappointed that the pancake machine wasn't working.

Cons:

N/A

2026-01-19 • via Nuitee
H
Horiachkin • family_with_children • us
9
One problem was that the heater's remote control wasn't working, so I adjusted it manually.
Pros:

We stayed for one night. The staff was friendly, the place was clean and comfortable, there's a swimming pool and a gym, and a hot breakfast is served in the morning.

Cons:

One problem was that the heater's remote control wasn't working, so I adjusted it manually.

2025-12-19 • via Nuitee
M
Malcolm • couple • us
9
As usual, Crystal made both myself and my out of town guests feel good about the hospitality.
Pros:

Location, affordable, clean

Cons:

N/A

2025-12-14 • via Nuitee
M
Mark • family_with_children • us
8
Pros:

Location.....

Cons:

The construction noise, just based on that there should have been a courtesy discount.

2025-12-06 • via Nuitee
T
Teairra • family_with_children • us
3
I wouldn't stay at the hotel again
Pros:

The location

Cons:

Everything else

2025-12-06 • via Nuitee
M
Moore • couple • us
10
It was very peaceful and I will returning.
Pros:

It was very clean, quiet and comfortable. The staff was wonderful.

Cons:

I had a great stay the only thing I would say is the hotel was get some work done to some of the rooms and the workers start too early.

2025-11-11 • via Nuitee
D
DeAndra • couple • us
10
2025-11-11 • via Nuitee
M
Malcolm • solo_traveller • us
9
The front desk staff (Crystal) is one of the main reasons I go to this location. Kindness and politeness continue to bri
Pros:

Hospitality & location

Cons:

N/A

2025-11-03 • via Nuitee
L
Lucille • couple • us
10
Pros:

Great location and comfortable stay!

2025-11-03 • via Nuitee