Redac Gateway Hotel Torrance

Hotels
8 (679 reviews)
20801 South Western Avenue , Torrance , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness & service
Good breakfast buffet
Friendly staff
Reasonable price
Good coffee services
Cons:
Cleanliness issues in rooms
Noise from outside
Noisy neighbors
Some amenities not well maintained

Categories

Cleanliness
6.33
Numerous complaints about cleanliness, with issues in multiple rooms.
Service
9.3
Friendly staff and good customer service noted by multiple reviewers.
Location
8.34
Convenient area with easy access, though the location was described as just okay.
Room Quality
7.29
Mixed reviews with some issues regarding room amenities and condition.
Amenities
8.32
Good amenities but occasional complaints about maintenance status.
Value for Money
8.28
Reasonable pricing noted in some reviews.
Food and Beverage
7.83
Good breakfast options, but some guests faced limitations.
Overall Experience
8.3
Generally positive experiences with a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:23

Property Description

Convenient Location
Located just 14 km from Los Angeles International Airport, Redac Gateway Hotel Torrance offers easy access to the airport and nearby attractions like Torrance Cultural Arts Center, Chen Art Gallery, and Wilson Park.

Comfortable Accommodation
Guests can enjoy amenities such as free Wi-Fi, flat-screen TVs with cable, and small refrigerators in all air-conditioned rooms. For a touch of luxury, select rooms even feature a relaxing spa bath.

Exceptional Services
The hotel boasts a 24-hour reception, tour desk, luggage storage, and laundry facilities for convenience. With free parking available on-site, guests can explore the area hassle-free.

Book your stay at Redac Gateway Hotel Torrance now for a seamless blend of comfort and convenience during your visit to Torrance.

Important information:

Please note the credit card holder must be present at check-in with the credit card used to make the reservation and matching identification.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    Adults stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 679 reviews
Cleanliness: 6.33
Service: 9.3
Location: 8.34
Room Quality: 7.29
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 8.3
L
lopez solo_traveller us
9
2026-07-02 via Nuitee
S
stephensN8735PK Solo travel Los Angeles, California
2
STAY ANYWHERE ELSE!!!
Pros:

Criminal enterprise will rob you. I am pursuing litigation as they canceled my reservation and STOLE MY MONEY. They think you will quietly go away after fraudulently receiving funds prepaid. It’s a strategy and a scheme STAY ELSEWHERE!!!

2026-06-25 via Tripadvisor
K
KauaiJennifer Couples Los Angeles, California
2
June 2026: Buyer Beware!!
Pros:

June 2026: Buyer beware! That is unless, you like the idea of a $350/night dirty motel. This is not a hotel. It’s a dirty, creaky, smelly old motel. Banged up prison-like doors, a horrifying convalescent hospital smell in the public hallways. I shall go on: holes in the hallway walls, 25-yo smelly wall to wall carpeting in the hallways, dirty dusty EVERYTHING. The first room key they gave us was to a room so alarmingly unclean, my husband didn’t put his bags down and looked at me like this was a joke. His first words: “HOW MUCH??” We retuned to the desk to report the condition of the room and were challenged. Let us send housekeeping up there to challenge your feedback. No one at #Redac has set foot in hospitality school. I am so mad at myself for not trusting the red flag that began with the phone call that morning from LAX, giving them a quick heads up that our flight landed early. It was like an AI rabbit hole of weird phone calls with vague, dismissive, and unprofessional transfers from one rabbit hole to the next. That night as we reluctantly climbed in bed (after a full bed-mites bedding check) we ran the numbers on had we just walked out and driven to a brand name, a Ramada or a Hilton, honestly for $350 they would have been leagues above this experience because they have to be. Our friends at REDAC clearly report to no one. Who cares 🎉 they bounced us to the exact same situation across the hall. Embarrassing. Depressing. Gross. Stay very, very far away from this fleabag. JB, June 2026

2026-06-20 via Tripadvisor
D
Danu couple us
6
It was fine, clean, staff were fine and responsive.
Pros:

Convenient for HellmouthCon

Cons:

Gym was under reconstruction, no treadmills were working.

2026-06-15 via Nuitee
A
Anderson family_with_children us
1
Terrible
Pros:

Office staff uninterested in service. Fragrances in room and system made us very ill. We are going to report the situation to upper management. Very dirty room and has not been updated. We would not stay in this facility again or you're other hotels if they are like this one.
Stephan Anderson

Cons:

Everything!!

2026-06-11 via Nuitee
T
Tsuv couple us
10
A great hotel that always offers a quality stay.
Pros:

It was a great time. They had kimonocon going on when I visited which was a fun surprise.

2026-06-08 via Nuitee
F
Fumiyuki solo_traveller jp
9
2026-05-25 via Nuitee
Y
YUUKO couple jp
7
Cons:

途中でWi-Fi回線か切れてTVが観れなくなりました

2026-05-22 via Nuitee
L
Letty couple us
5
2026-05-10 via Nuitee
H
hazeb2026 Couples
10
Friendly customer service
Pros:

It’s was a nice hotel compared to the other one I stayed in. Very friendly staff.. I would recommended.

2026-05-05 via Tripadvisor
5
562kristopherg Business
2
Roaches
Pros:

I woke up with a roach inside my 7-11 egg sandwich. There was roaches in the bath room a few. Disgusting!

2026-05-04 via Tripadvisor
N
noriyuki solo_traveller us
8
旧トーランス街にも近く広々な部屋でゆっくり
Pros:

ロケーションも良く、朝食も和洋があり定番カレーもありました。パーキングが広く大型車も十分に停められました

Cons:

冷暖房が少々うるさいかも

2026-05-04 via Nuitee
T
Tetsuya solo_traveller jp
5
2026-05-03 via Nuitee
B
Brandon solo_traveller us
10
Fast check in clean nice room
Pros:

The toilet and huge bathroom

Cons:

Loved every bit

2026-04-30 via Nuitee
R
RYOHEI couple jp
10
2026-04-22 via Nuitee
L
Lauren couple us
10
Stay was Great, will return
Pros:

Very clean. Staff was welcoming & accommodating.

Cons:

N/A

2026-04-09 via Nuitee
R
Reginald couple us
8
2026-04-05 via Nuitee
O
OROSCO NUNTON family_with_children pe
3
Pros:

El área

Cons:

Comida y hospedaje

2026-04-03 via Nuitee
K
Kezaiael couple us
10
2026-03-29 via Nuitee
D
David solo_traveller us
7
2026-03-27 via Nuitee