Redac Gateway Hotel Torrance

Hotels
8 (651 reviews)
20801 South Western Avenue , Torrance , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness & service
Good breakfast buffet
Friendly staff
Reasonable price
Good coffee services
Cons:
Cleanliness issues in rooms
Noise from outside
Noisy neighbors
Some amenities not well maintained

Categories

Cleanliness
6.33
Numerous complaints about cleanliness, with issues in multiple rooms.
Service
9.3
Friendly staff and good customer service noted by multiple reviewers.
Location
8.34
Convenient area with easy access, though the location was described as just okay.
Room Quality
7.29
Mixed reviews with some issues regarding room amenities and condition.
Amenities
8.32
Good amenities but occasional complaints about maintenance status.
Value for Money
8.28
Reasonable pricing noted in some reviews.
Food and Beverage
7.83
Good breakfast options, but some guests faced limitations.
Overall Experience
8.3
Generally positive experiences with a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:23

Property Description

Convenient Location
Located just 14 km from Los Angeles International Airport, Redac Gateway Hotel Torrance offers easy access to the airport and nearby attractions like Torrance Cultural Arts Center, Chen Art Gallery, and Wilson Park.

Comfortable Accommodation
Guests can enjoy amenities such as free Wi-Fi, flat-screen TVs with cable, and small refrigerators in all air-conditioned rooms. For a touch of luxury, select rooms even feature a relaxing spa bath.

Exceptional Services
The hotel boasts a 24-hour reception, tour desk, luggage storage, and laundry facilities for convenience. With free parking available on-site, guests can explore the area hassle-free.

Book your stay at Redac Gateway Hotel Torrance now for a seamless blend of comfort and convenience during your visit to Torrance.

Important information:

Please note the credit card holder must be present at check-in with the credit card used to make the reservation and matching identification.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    Adults stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 651 reviews
Cleanliness: 6.33
Service: 9.3
Location: 8.34
Room Quality: 7.29
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 8.3
S
Steven • couple • us
8
2026-01-22 • via Nuitee
A
Atsushi • extended_group • jp
8
2026-01-20 • via Nuitee
S
Scott • extended_group • us
10
Excellent very friendly
Pros:

Did not have breakfast

Cons:

Nothing

2026-01-19 • via Nuitee
O
Ooi • solo_traveller • jp
7
2026-01-19 • via Nuitee
C
Cherrie Rose • family_with_children • us
10
Always excellent
Pros:

Cleanliness & service

2025-12-17 • via Nuitee
S
So • couple • jp
4
Pros:

日本食の朝食が美味しかった。

Cons:

部屋の清掃が行き届いていなかった。
一部屋目に案内されたところは
・ベッドにポップコーンの食べかす
・冷蔵庫にシミ
・浴槽に長い髪の毛
・タオルから髪の毛
・ハンガーが一本もない
があった。

耐えられず部屋の交代をしてもらい別の部屋に入ると、
・カーペットにドライフルーツのようなゴミ
・土が落ちている

ような状況で、清掃はあまり行き届いてなかったなと感じました。

2025-12-12 • via Nuitee
A
Angelina • solo_traveller • us
9
2025-11-24 • via Nuitee
K
KeishiE1 • Solo travel
8
Reasonably comfortable
Pros:

Reeaonable enough at the current rate.
Good breakfast buffet

2025-11-12 • via Tripadvisor
B
Brandon • couple • us
1
Pros:

Nothing

Cons:

The room had a flies and there was pubic hair in the bathtub and room was so noisy next to freeway

2025-10-25 • via Nuitee
M
Murihau • family_with_children • pf
8
C’était bien
Pros:

L’emplacement

Cons:

Mal insonorisé et dommage que le petit déjeuner ne soit pas inclus

2025-10-23 • via Nuitee
M
Maria • couple • us
10
2025-10-14 • via Nuitee
K
Kelsey • family
4
Pros:

Hotel needs to be updated - paint is chipping, baseboards deteriorating, bathroom floors uneven, holes in walls. Staff was unfriendly.

2025-10-12 • via Nuitee
L
Long Wei • extended_group • tw
9
2025-10-12 • via Nuitee
S
Sandi • partner
8
Pros:

Clean room, great parking.

2025-10-11 • via Nuitee
J
Jinsu
10
Pros:

Always good

2025-10-10 • via Nuitee
P
Paige • family
4
Pros:

Disappointing Stay, Wouldn’t Return
I don’t usually leave reviews, but I felt like it was just one thing after another with this stay. We had a group of about five rooms for the weekend, and none of our rooms were ever cleaned from Friday through Monday — no fresh towels or housekeeping at all. The hotel itself wasn’t dirty, just poorly managed.

There’s no breakfast on weekends, and when we tried to get breakfast Monday morning, it was $17 per person for a basic hotel buffet — so we went out instead. In my room, most of the outlets didn’t work, and the only one that did was hanging out of the wall. No complimentary water either.

We requested to be on the same floor as our group, which didn’t happen — not a big deal, but still disappointing. The pillows weren’t great, but that’s minor compared to the rest.

To top it off, there was a billing issue. I booked the room under my name but didn’t have my card at check-in, so my fiancé used his. They ended up charging both of our cards for the same room, which I now have to get fixed.

Overall, the stay was underwhelming. Between the lack of housekeeping, poor service, and billing mistake, I wouldn’t stay here again.

2025-10-08 • via Nuitee
R
Robert
4
Pros:

A 5 minute shower turns into a 25 minute shower because this hotel has water savers and NO WATER PRESSURE. The internet is very poor and has been for the 4 years I have going to this hotel. The bathroom light was blow out and the Maintainance worker ( the guy in the nitted cap that walks around the hotel on his phone all the time ) replaced the light bulb with a 5 watt bulb because that is all he had and he told me that all I need. REALLY. This is a guy I have seen sleeping in his car from time to time. It really is the time to get a new IT Tech to fix the internet system, but I have only been going to this hotel for 4 years. As for the front check in desk, these people work very hard and do very well at their job - thank you

2025-10-08 • via Nuitee
S
Stephen
10
Pros:

Clean for the most part. Staff were very friendly

2025-10-06 • via Nuitee
N
Nain
8
Pros:

Ok to stay for a night

2025-10-06 • via Nuitee
J
javance
10
Pros:

Love the toilet 😂😂

2025-10-03 • via Nuitee