Mercure Bunbury Sanctuary Golf Resort

Hotels
Mercure
8.2 (641 reviews)
Lot 100 Old Coast Road, Pelican Point , Bunbury , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.91
Guests mentioned cleanliness issues, particularly with bathrooms and public areas.
Service
9.38
Staff were highlighted as super friendly and helpful, contributing positively to the stay.
Location
9.42
Locations were praised as beautiful and convenient, especially for golf lovers.
Room Quality
7.37
Rooms were noted as outdated with some issues, including uncomfortable furniture.
Amenities
8.4
Facilities were generally acceptable but noted to be a bit tired and could use renovations.
Value for Money
7.86
Some guests felt the pricing did not reflect the quality of facilities.
Food and Beverage
6.41
Food quality received multiple negative comments, particularly regarding the tacos and burgers.
Overall Experience
8.88
Overall positive experiences were reported, with a desire to return despite some cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:14

Property Description

Picturesque Setting with Abundant Wildlife
Mercure Bunbury Sanctuary Golf Resort offers a serene escape amidst lush gardens and lakes, teeming with local bird life. The picturesque backdrop of Pelican Point sets the scene for a tranquil retreat.

Luxurious Apartments with Scenic Views
Indulge in semi self-contained apartments featuring spacious living areas, well-equipped kitchens, and private balconies or patios with views of the golf course, pool, or gardens. Enjoy a comfortable stay surrounded by natural beauty.

Premier Facilities and Dining Experience
Experience luxury amenities including an 18-hole golf course, tennis court, and a tropical outdoor pool. Treat your taste buds at Vittoria's Restaurant, where delectable meals and regional wines await. Unwind and dine in style at this exquisite resort.

Book your stay at Mercure Bunbury Sanctuary Golf Resort for an unforgettable getaway in the heart of the Geographe Wine Region.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PER

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 641 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 6.41
Overall Experience: 8.88
G
Gail solo_traveller au
6
2026-04-22 via Nuitee
R
Rudi solo_traveller au
8
As always good
Pros:

Serenity

Cons:

Jacusi was out of order.

2026-04-18 via Nuitee
G
Gennoe solo_traveller au
8
2026-04-16 via Nuitee
E
Edel solo_traveller au
8
2026-04-16 via Nuitee
N
Natalie couple au
8
Central location, nice clean room, lovely view
Pros:

We had a free upgrade on check in which was a nice surprise, the apartment was clean and the view of the golf course which was lovely.

Cons:

Nothing

2026-04-14 via Nuitee
R
Rosalie solo_traveller au
4
Pros:

Gardens and grounds looked stunning and well kept.
Hot water was instant and good pressure.
Bathroom spotlessly clean,

Cons:

Room was a let down, greeted when opened the door by a huge stain in carpet, with a few other smaller ones in the room,
Stains on quilt which was only between two sheets and not in a quilt cover. Maybe this is a new thing ??
Cutlery was dirty as well as the coffee cups...all which was quite easily washed but begs the question if it had actually been checked???

2026-04-13 via Nuitee
P
Paul family_with_children au
8
Perfect accommodation for overnight stay
Pros:

Clean accommodation with comfy bed & nice shower with boiling hot water. Beautiful golf course.

Cons:

Basic accommodation with limited kitchen utensils & crockery.

2026-04-08 via Nuitee
N
Narelle couple au
8
Nice getaway
Pros:

Lovely staff
Nice clean room and comfortable bed
Quiet location
Swimming pool

Cons:

Needing some care outside in the non golf areas

2026-04-07 via Nuitee
J
jodie family_with_children au
7
Pros:

Such beautiful setting pleasant stay

Cons:

outdated rooms uncomfortable furniture .

2026-04-07 via Nuitee
P
Prashant solo_traveller au
1
Pathetic and bad
Pros:

Here’s a concise, impactful version tailored for Google Reviews:



Very disappointing stay.

The only good thing about this property is the location. The lounge room TV never worked despite complaining 4–5 times—staff kept saying they were “too busy” and no one fixed it. Travelling with a toddler, this was extremely frustrating.

Check-in experience was poor as well—we arrived around 1:45 pm and were just told to wait without any assistance.

Food and room service are overpriced and not worth it.

The swimming pool was not clean, water quality seemed poor, and the spa wasn’t working (looked like it had been out of order for a while).

We paid around $550 for 2 nights, so definitely not cheap and not worth the money.

Would not recommend, especially for families.

Cons:

Here’s a concise, impactful version tailored for Google Reviews:



Very disappointing stay.

The only good thing about this property is the location. The lounge room TV never worked despite complaining 4–5 times—staff kept saying they were “too busy” and no one fixed it. Travelling with a toddler, this was extremely frustrating.

Check-in experience was poor as well—we arrived around 1:45 pm and were just told to wait without any assistance.

Food and room service are overpriced and not worth it.

The swimming pool was not clean, water quality seemed poor, and the spa wasn’t working (looked like it had been out of order for a while).

We paid around $550 for 2 nights, so definitely not cheap and not worth the money.

Would not recommend, especially for families.

2026-04-06 via Nuitee
C
Chloe couple au
8
2026-04-06 via Nuitee
P
Portia family_with_children au
9
Spontaneous Easter weekend night stay
Pros:

Loved the spacious unit, it was clean and comfortable.
We also got an upgrade on check in which was a pleasant surprise, love love loved the unit with our spa bath! Thank you so much ladies.
It was quite a busy afternoon for the staff but they were doing a great job getting us checked in over Easter weekend.
Pools looked alluring and the grounds were well maintained.
There's a bar and restaurant on site- we did not use it but nice option to have.

Cons:

Would have been great to have smart TV in room. Also our conditioner dispenser wasn't working, probably just overused bottle. Not enough to not like, just things the host could review.

2026-04-06 via Nuitee
S
steven family_with_children au
9
2026-04-06 via Nuitee
S
Stefan solo_traveller au
10
Best place I’ve stayed at for a very long time.
Pros:

The room was brilliant, the restaurant and food was brilliant.

Cons:

The hot Spa didn’t work which was a let down.

2026-04-04 via Nuitee
T
Tatana family_with_children au
8
2026-04-03 via Nuitee
N
Nicole and Thomas couple au
8
Would go back if I know the mattress and pillows are updated including some furniture
Pros:

Property is in a great location the gardens are well looked after and clean friendly staff room size with the pool view is great found it a little outdated..mattress was hard and not very comfortable including pillows 😞 lounge could be replaced as it’s old and looked well used other then that it was a very nice stay 👌

Cons:

Other then what I wrote no other complaints

2026-03-27 via Nuitee
P
Projects115 extended_group au
9
Great location, amenities, and loved the golfing green view!
Pros:

Location and view of the green, very peaceful

Cons:

N/A

2026-03-25 via Nuitee
C
clive couple gb
8
Great golf course with comfortable lodgings
Pros:

Attached golf course

2026-03-25 via Nuitee
L
Lyfsabuz family_with_children au
9
2026-03-23 via Nuitee
C
Chapman extended_group au
10
2026-03-22 via Nuitee